Jugendamt Stadt Stuttgart

What Jugendamt Stadt Stuttgart does

Jugendamt Stadt Stuttgart is the municipal Youth Welfare Office of the Landeshauptstadt Stuttgart (State Capital Stuttgart), operating as a department within the city's Referat für Soziales, Gesundheit und Integration under Germany's federal child and youth welfare law (SGB VIII). It delivers statutory youth welfare services, family counseling, child protection, psychosocial crisis intervention, and youth crisis support to approximately 606,000 Stuttgart residents, operating eight community psychiatric centers across the city's districts and the Kinder- und Jugendtelefon youth telephone counseling service, with social psychiatric and psychosocial care delivered in partnership with Caritasverband für Stuttgart e.V. and Evangelische Gesellschaft Stuttgart e.V. (EVA). Annual youth welfare expenditure exceeds 100 million EUR, within a broader municipal social spending envelope of approximately 1 billion EUR (about 25% of the city's current expenditures).

The organization sits within a broader municipal digital service platform that integrates the Konsentas online appointment booking system (built by Girona Softwareentwicklung GmbH), the Smart Dialogue Plattform AI chatbot (viind GmbH, with Microsoft Azure-hosted ChatGPT for knowledge-based queries), Syncpilot video counseling, DeepL Pro multilingual translation, Matomo web analytics, and Cloudflare CDN/security — all delivered through the stuttgart.de service portal and physical citizen offices (Bürgerbüros) with real-time wait-time indicators. The parent Amt für Soziales und Teilhabe employs roughly 650 staff across seven specialized departments at Eberhardstraße 33, with annual personnel costs across the city exceeding 1 billion EUR on a workforce of more than 16,000 municipal workers.

The business model is tax-funded rather than commercial: revenue derives from municipal trade tax (estimated at 750 million EUR in 2025, down from 1.3 billion EUR in 2024), federal and state transfers for mandatory social services, user fees for select services (waste disposal, parking, cultural facilities), and credit financing (planned borrowing of 484.5 million EUR in 2026 and 363.5 million EUR in 2027). Total city budget volume is 10.6 billion EUR across the 2026/2027 biennium, with 1.2 billion EUR in planned investments. Service distribution is direct-to-citizen via the online portal, physical offices, the 115 service hotline, video counseling, and the chatbot — with no commercial pricing model and no revenue generation beyond statutory taxation.

Name

Jugendamt Stadt Stuttgart

Legal name

Landeshauptstadt Stuttgart - Jugendamt

Website

https://stuttgart.de

Company type

Public

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Jugendamt Stadt Stuttgart is the municipal Youth Welfare Office of the State Capital Stuttgart, Germany. It delivers statutory child and youth welfare, family counseling, crisis intervention, and psychosocial services to approximately 606,000 residents under Germany's SGB VIII framework.

Ownership category

akta.pro rank

Product category

Municipal Youth Welfare Services

NAICS

Child and Youth Services (62411), Individual and Family Services (6241), Other Community Housing Services (624229), Child and Youth Services (624110)

SIC

Services-Social Services (8300)

akta.pro primary industry

Child Welfare, Foster Care & Adoption Services (BPAGAEAE)

akta.pro secondary industries

Family & Parenting Support Services (BPAGAEAC), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Financial Assistance & Benefits Navigation Services (BPAGAEAK), Family & Child Benefits Administration (Child Allowance, Parental Leave) (BPAIAKAD)

Keywords

• Youth welfare services
• Child protection services
• Family counseling
• Social benefits administration
• Municipal child services

Headquarters

HQ city

Stuttgart

HQ country

Germany

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Municipal Tax Revenue: Primary funding from municipal taxes including property tax, trade tax, and local taxes. Trade tax revenue was approximately 750 million euros in 2025, down from 1.3 billion euros in 2024.
2. Federal and State Transfers: Federal and state government transfers for mandatory social services, including Jobcenter funding and youth welfare services.
3. Fees and Charges: User fees for specific services including waste disposal, parking, cultural facilities, and administrative fees. Includes increases to trade tax levy, dog tax, and new overnight stay tax.
4. Municipal Borrowing: Credit financing for major investments. Planned borrowing of 484.5 million euros in 2026 and 363.5 million euros in 2027 for the 2026/2027 budget.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Jugendamt Stadt Stuttgart provides statutory municipal child and youth welfare services under the German Social Code (SGB VIII), including child and youth protection (Kinderschutz), family counseling (Familienberatung), foster care and adoption (Pflege- und Adoptivkinder), guardianship support, youth work (Jugendarbeit), and general parental support and crisis intervention for Stuttgart-resident children, youth, and families. As part of Landeshauptstadt Stuttgart, the office is integrated with related municipal services including the Klinikum Stuttgart hospital group, social welfare, housing aid for the homeless, community centers, and a digitized municipal access infrastructure comprising 14 in-person Bürgerbüros, online appointment booking, video consultation, and chatbot-based inquiry.

Product overview

Jugendamt Stadt Stuttgart is the Youth Welfare Office of the City of Stuttgart, part of the Landeshauptstadt Stuttgart municipal government. As a municipal government service, it provides social services for youth and families rather than a commercial product portfolio. The city offers a comprehensive digital service ecosystem through stuttgart.de including citizen offices (Bürgerbüros), citizen participation platforms, emergency services, social services, healthcare (Klinikum Stuttgart), environmental services, sports facilities, and administrative services. Key digital service products include the Beteiligungsportal citizen participation portal, Gelbe Karte reporting service, online appointment booking, video consultation, and chatbot services.

Differentiator

Problem solved

Functional benefit

Brands

• Kinder- und Jugendtelefon: Telephone counseling service for children and youth (operated under the Jugendamt crisis services)

Products and services

• Statutory Youth Welfare Services (Hilfen zur Erziehung / SGB VIII) Core municipal youth welfare services provided under the German Social Code Book VIII (Kinder- und Jugendhilfegesetz), including child and youth protection, parenting support, family counseling, foster care, adoption, guardianship (Vormundschaft), and general youth work for Stuttgart-resident children, adolescents, and families.
• Bürgerbüros (Citizen Service Centers) Network of 14 in-person municipal service offices operated by Landeshauptstadt Stuttgart for direct resident services across public administration, including Youth Welfare Office matters.
• Online Appointment Booking and Video Consultation Online-Terminvereinbarung and Videoberatung digital services enabling Stuttgart residents to book and conduct consultations with municipal departments, including the Jugendamt, remotely.
• Smart Dialogue Chatbot Platform Chatbot platform providing automated responses to frequently asked municipal questions for Stuttgart residents, part of the city's digitized citizen service offering.
• Gelbe Karte Municipal Reporting Service Citizen reporting service allowing Stuttgart residents to report municipal issues (e.g., damaged infrastructure, hazards) directly to the city administration.
• Beteiligungsportal 'Stuttgart – meine Stadt' Digital citizen participation portal used by Stuttgart residents and businesses to engage in formal municipal planning, projects, and decisions.
• Emergency Services Directory (Notdienste) Municipal directory of emergency services compiled and published by the City of Stuttgart for residents needing urgent child, youth, family, health, or general crisis support.

Quantifiable outcome

• Budget of 10.6 billion EUR for 2026/2027 with 1.2 billion EUR in investments
• +3 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

AI capability4 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Klinikum Stuttgart gKAöRcoreOthers · 1 January 2019Klinikum Stuttgart is a non-profit municipal institution (gKAöR) operated by the city since 2019. It is one of Germany's largest and most capable hospitals with over 50 clinics and institutes. It provides maximum care for Stuttgart and the Middle Neckar region, treating over 90,000 inpatients and 600,000 outpatients annually. It serves as Academic Teaching Hospital of Eberhard-Karls-Universität Tübingen.
• Landesapothekenkammer Baden-WürttembergminorOthersRegional chamber of pharmacists providing pharmacy emergency services information and coordination for after-hours pharmacy access.
• Evangelische Gesellschaft Stuttgart e.V. (EVA)coreStrategic or Co-development PartnerEVA operates community psychiatric centers (Gemeindepsychiatrische Zentren) in multiple Stuttgart districts including Sillenbuch, Freiberg, Möhringen, and others. They provide psychosocial basic care particularly for chronically mentally ill individuals. Also operates crisis and emergency services.
• Caritasverband für Stuttgart e.V.coreStrategic or Co-development PartnerCaritas operates community psychiatric centers (GPZ) in Bad Cannstatt district and manages South/Central/North psychiatric services. Provides social psychiatric services and psychosocial care.
• Girona Softwareentwicklung GmbHcoreTechnology or IntegrationTechnology partner developing and operating the Konsentas online appointment booking platform on behalf of the city of Stuttgart.

Scale indicators13 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Jugendamt Düsseldorf: Düsseldorf's Jugendamt provides directly comparable statutory youth welfare services under SGB VIII in another major North Rhine-Westphalia urban center, with parallel digital service transformation and partner network model.
• Jugendamt Berlin: Berlin's youth welfare office operates the same mandated child and youth protection, family counseling, and foster care services under SGB VIII, at greater scale, making it the most direct functional peer for a large-city German Jugendamt.
• Jugendamt Köln: Cologne's Jugendamt delivers the same statutory youth and family welfare services under SGB VIII, operating with comparable scale and service portfolio including child protection, family counseling, and integration support.
• Jugendamt Frankfurt am Main: Frankfurt's municipal youth welfare office performs identical mandated services—child protection, foster care, family support—under the same federal framework, with similar digital modernization efforts and multi-channel citizen access.
• Jugendamt München (City of Munich Youth Welfare Office): Munich's municipal youth welfare office provides directly comparable SGB VIII-mandated child and youth welfare services under the same German legal framework, with similar scale, multi-channel delivery, and integration with social and psychiatric services in a major German city.
• Jugendamt Hamburg: Hamburg's municipal Jugendamt provides equivalent child welfare, family support, and youth services under identical legal mandates, with comparable digital service infrastructure and integrated social service delivery model.

Others

• Evangelische Gesellschaft Stuttgart e.V. (EVA): EVA operates community psychiatric centers and psychosocial crisis services in Stuttgart as a contracted partner of the Jugendamt, serving as both a delivery partner and a structural peer in the social services ecosystem with overlapping service categories.
• Caritasverband für Stuttgart e.V. Caritas Stuttgart is both a strategic partner (operating community psychiatric centers) and a peer ecosystem participant that delivers complementary social services under the same municipal contract framework, providing a useful comparison for service delivery models.
• Diakonie Stuttgart: Diakonie is a major faith-based social services provider that delivers comparable child welfare, family support, and youth services in Stuttgart as a contracted partner and ecosystem peer, often competing for the same municipal service contracts.

Broad incumbents

• Landesjugendamt Baden-Württemberg: The state-level youth welfare authority provides oversight, licensing, and policy direction for all municipal Jugendämter in Baden-Württemberg, serving as the broader incumbent regulator and policy-setter above the city-level operations.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xxing.com/pages/landeshauptstadtstuttgart
• LinkedInlinkedin.com/company/landeshauptstadt-stuttgart

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Jugendamt Stadt Stuttgart