Homes In Somerset Limited

What Homes In Somerset Limited does

Homes In Somerset Limited is a private limited company that operates as an Arms-Length Management Organisation (ALMO) delivering social housing management services for approximately 4,000 homes on behalf of Somerset Council across the Sedgemoor district of Somerset, England. Founded in 2007 (previously trading as Homes in Sedgemoor), the organisation provides an integrated portfolio of services including tenancy management, rent collection, responsive and planned repairs, communal works (cleaning, grounds maintenance, caretaking, legionella testing), neighbourhood management, energy efficiency retrofit, tenancy sustainment, domestic abuse support, and safeguarding. Operations are supported by a VerseOne-powered customer portal for repairs, rent payments, and antisocial behaviour reporting, the OPEN Housing management system for case management and safeguarding referrals, and a network of contractor partnerships (MD Group for repairs, Clean Surroundings for cleaning, Rand Associates and Bell Group for retrofit).

The business model is anchored on regulated, recurring rental income from approximately 4,000 social housing tenants, supplemented by service charges on leasehold and shared ownership properties and modest Right to Buy / Shared Ownership transaction revenue. Rents are set through annual regulatory review rather than market pricing, and the entity operates inside a council-owned governance framework with no external shareholders. A new build development pipeline (notably Poets Garden Nether Stowey with Tilia, a Strongvox Homes scheme in Nether Stowey, and Penlea in Bridgwater) and a low-carbon retrofit programme targeting EPC C by 2030 are the principal growth vectors alongside the existing asset base.

The operating model is geographically constrained to Somerset and structurally dependent on a single client (Somerset Council) for the bulk of management fee and rental flows. An independent Housing Options Appraisal, run by Savills and expected to report in early 2026, is currently in progress to evaluate the future delivery model across the council's combined housing stock, which represents the single largest pending variable in Homes in Somerset's strategic outlook. Certifications include ROSPAs Gold (2025), Investors in People Gold (2025), ICS ServiceMark accreditation (2023), a CQC 'Good' rating on Extra Care schemes (2023), and Disability Confident Committed status (2024).

Name

Homes In Somerset Limited

Legal name

Homes In Somerset Limited

Website

https://homesinsomerset.org

Company type

Private

Founded year

2007

Operating status

Operating

Short description

Homes In Somerset Limited is an Arms-Length Management Organisation owned by Somerset Council that delivers social housing management services for approximately 4,000 homes across the Sedgemoor district of Somerset, England, including repairs, tenancy support, retrofit, and safeguarding.

Ownership category

akta.pro rank

Product category

Social Housing Management

NAICS

Lessors of Residential Buildings and Dwellings (531110), Lessors of Residential Buildings and Dwellings (53111)

SIC

Operators Of Apartment Buildings (6513), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Affordable Housing Property Management (BPAJAGAJ)

akta.pro secondary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Social housing management
• Affordable housing services
• Tenancy support services
• Housing repairs maintenance
• Energy efficiency retrofit

Headquarters

HQ city

Bridgwater

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations

Revenue model

1. Social Housing Rent Collection: Collection of weekly/monthly rent from approximately 4,000 social housing tenants. Rent is set through annual review process as part of regulatory requirements.
2. Service Charges: Rechargeable service charges for communal works including cleaning, grounds maintenance, caretaking, and legionella testing. Cost of cleaning service provided by Clean Surroundings is recharged via service charge.
3. Right to Buy/Shared Ownership: Right to Buy scheme allowing tenants to purchase their homes; Shared Ownership scheme enabling partial purchase of properties

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Homes in Somerset is an Arms-Length Management Organisation (ALMO) that manages approximately 4,000 social housing homes on behalf of Somerset Council in the Sedgemoor district. It delivers tenancy management, rent collection, responsive repairs, communal maintenance, leaseholder services, energy efficiency retrofit, domestic abuse support, safeguarding, and new build affordable housing development.

Product overview

Homes in Somerset Limited operates as an Arms-Length Management Organisation (ALMO) delivering housing management services for approximately 4,000 homes on behalf of Somerset Council. The organisation provides an integrated portfolio of services including housing management, responsive and planned repairs (via VerseOne system), communal maintenance, energy efficiency retrofit programmes, domestic abuse support, and new build housing development. The core housing management service is supported by dedicated neighbourhood teams, contractor partnerships (MD Group for repairs), and various support services for vulnerable customers. The portfolio also encompasses cleaning and caretaking services, grounds maintenance, and sustainability initiatives targeting EPC rating C by 2030.

Differentiator

Problem solved

Functional benefit

Products and services

• Housing Management Services Comprehensive housing management services for approximately 4,000 homes across Somerset, including tenancy management, rent collection, leaseholder services, and neighbourhood management. Delivered as an ALMO on behalf of Somerset Council.
• Repairs and Maintenance Service Property repairs and maintenance services operated through the VerseOne portal system and contractors MD Group, covering responsive repairs, planned works, and housing stock improvements for tenants.
• Communal Works Services Grounds maintenance, cleaning and caretaking services for communal areas across housing blocks, including seasonal maintenance schedules, legionella testing, and lift safety management.
• Energy Efficiency Retrofit Programme Retrofit works to improve energy efficiency of homes including solar panel installation, cavity wall insulation, low carbon heating systems, and loft insulation, targeting minimum EPC rating C by 2030.
• Domestic Abuse Support Services Specialist support for victims of domestic abuse including safety planning, security measures, referrals to specialist agencies, and participation in MARAC processes.
• Tenancy Support Services Support services including tenancy sustainment, help with rent payments, Extra Care Housing, Independent Living Service, and assistance for customers struggling to pay rent.
• New Build Affordable Housing Developments Development of new affordable housing across Somerset including projects at Nether Stowey (Poets Garden), Penlea in Bridgwater, Bigwood & Staples, and other sites. Partnerships with developers like Tilia and Strongvox Homes.
• Neighbourhood Management Neighbourhood Teams providing local housing officers, antisocial behaviour management, community engagement, and neighbourhood walkabouts across housing patches.
• Right to Buy and Shared Ownership Schemes allowing eligible social housing tenants to purchase their homes (Right to Buy) or buy a share of a property (Shared Ownership), with valuations determined by District Valuer.

Quantifiable outcome

• 1,372 solar panels installed on 160 properties between April 2025 and March 2026
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eight partnerships are on record, tiered major and core.

• SavillsmajorImplementation/ SI/ Consulting Partner · 1 August 2025Savills appointed as external independent consultant to undertake review of current housing management delivery model across Somerset Council and Homes in Somerset. Tasked with providing recommendation for future delivery model following Housing Options Appraisal.
• Strongvox HomesmajorStrategic or Co-development Partner · 26 April 2023Partnership to deliver 16 affordable rental properties at Nether Stowey in collaboration with Nether Stowey Parish Council, a £3 million contract.
• MD GroupcoreStrategic or Co-development PartnerMD Group is the maintenance and repairs contractor for Homes in Somerset's entire property portfolio. They provide responsive repairs services and have recruited apprentice carpenters to support the maintenance operations.
• TiliamajorStrategic or Co-development PartnerDevelopment partnership for Poets Garden in Nether Stowey, a 58-home development with 23 affordable properties and wildlife-friendly enhancements.
• Rand AssociatescoreStrategic or Co-development PartnerContractors working with Homes in Somerset on retrofitting tenants' homes with energy efficiency improvements. Partnership showcased at HAMMAR technical briefing for housing professionals.
• Bell GroupcoreStrategic or Co-development PartnerPartner in collaborative Dunwear House net zero works project alongside Rand Group and MD Group.
• Clean SurroundingscoreStrategic or Co-development PartnerCleaning contractor providing internal and external communal area cleaning services for properties. Cost of service recharged to customers via service charge.
• Somerset CouncilcoreOthersHomes in Somerset is an ALMO (Arms Length Management Organisation) owned by Somerset Council. The council owns the properties and Homes in Somerset provides housing management services on behalf of the council.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Sovereign Housing Association: Large UK housing association with c. 85,000 homes across the South and South West. Comparable for affordable development, retrofit investment, and tenant-facing digital services in the same regional geography.
• Aster Group: South West housing association managing c. 32,000 homes. Comparable regional social housing peer with overlapping geography (Dorset/Somerset/Wiltshire), affordable development pipeline, and supported housing services.
• GreenSquareAccord: Mid-sized UK housing association with c. 24,000 homes following merger. Comparable for affordable housing development, supported living, and tenant support services at similar operational scale.
• LiveWest: Large South West housing association operating across the same regional geography as Homes in Somerset (c. 38,000 homes). Comparable as a regional social housing landlord with overlapping retrofit, development, and supported housing services.
• Longhurst Group: UK housing association managing c. 23,000 homes with similar supported housing, Extra Care, and community investment programmes. Comparable for shared social housing operating model and tenant support services.
• Platform Housing: Large Midlands-based housing association managing c. 50,000 homes. Comparable for social housing management, affordable development pipeline, and decarbonisation programmes targeting EPC C.
• Jigsaw Homes: North West housing association managing c. 39,000 homes. Comparable as a regional social landlord delivering housing management, development, and support services across multiple UK localities.

Regional players

• Coastline Housing: Cornwall-based housing association with c. 5,000 homes. Comparable for regional social housing scale, affordable housing development, and rural/semi-rural operating context similar to Somerset.

Direct peers

• Walsall Housing Group (WHG): UK ALMO/social housing provider managing c. 22,000 homes. Directly comparable as another local-authority-aligned housing management organisation delivering repairs, tenancy support, and development, with similar regulatory and operating model.
• South Liverpool Homes: ALMO managing c. 13,000 homes on behalf of Liverpool City Council. Closely comparable as a council-owned ALMO providing housing management, repairs, and tenant support in a defined UK geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCgpg7PP0hu2cAttkxLR0P6w
• Facebookfacebook.com/Homes-in-Sedgemoor-1693701797513889
• LinkedInlinkedin.com/company/homes-in-sedgemoor-limited/mycompany/?viewAsMember=true
• Instagraminstagram.com/homesinsomerset

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Homes In Somerset Limited