City of Soddy-Daisy

What City of Soddy-Daisy does

City of Soddy-Daisy is a municipal government incorporated in April 1969 that provides statutory local-government services to approximately 13,000 residents across 18 square miles in northwest Hamilton County, Tennessee, roughly 15 miles from downtown Chattanooga. The city is governed by a five-member Board of Commissioners and a Mayor (currently Jim Coleman), with a City Manager/Finance Director (Burt Johnson) handling operations, budgets, and enforcement of ordinances.

Its core service portfolio spans public safety (a Class 3-rated combination paid/volunteer Fire Department across three stations led by Fire Chief Dusty Morgan, and a Police Department led by Police Chief Billy Petty), judicial services (a Municipal Court convening Tuesdays), development services (Building & Permits under IBC/IRC 2018 and NEC 2017 standards, and Planning & Zoning integrated with Hamilton County GIS), infrastructure (Public Works led by Steve Grant), sanitation via a third-party contract with Capital Waste Services, parks and recreation (six parks including the 285-acre Big Soddy Creek Gulf wilderness area, 12 ballfields, Community Center, and Senior Center), and administrative services including public records and ADA compliance.

The underlying technology is largely commoditized municipal SaaS: the city website runs on the Revize CMS, the new October 2024 Citizen Portal runs on iWorq, and the Planning & Zoning department integrates with Hamilton County GIS for property data. Revenue mechanics are dominated by property taxes at a rate of $1.3524 (residential assessments at 25% of actual value, business at 40%), supplemented by micro-transaction fee revenue from building permits, facility rentals, fingerprinting ($25 per card), and municipal court fines. The business model is therefore tax-base-funded municipal service delivery, not commercial monetization; growth is a function of the residential and commercial property base within the 18-square-mile jurisdiction, with FY 2013-2014 onward budgets publicly disclosed.

Name

City of Soddy-Daisy

Legal name

City of Soddy-Daisy

Website

https://soddy-daisy.org

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

11–50 employees

Short description

Soddy-Daisy is a Tennessee municipal government incorporated in 1969 that delivers public safety, development, infrastructure, parks, and court services to approximately 13,000 residents across 18 square miles in northwest Hamilton County, near Chattanooga.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Fire Protection (922160), Police Protection (922120)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Fire & Life Safety Services (Inspection/Testing/Sprinklers/Alarms) (IMAIAAAI)

akta.pro secondary industry

Taxpayer Services, Education & Outreach (BPAIADAM)

Keywords

• Municipal government services
• Public safety services
• Building permits and zoning
• Parks and recreation programs
• Waste management services

Headquarters

HQ city

Soddy Daisy

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Property Taxes: The city's property tax rate is $1.3524, with residential assessment based on 25% of actual value and business assessments based on 40%.
2. Sanitation Services: Regular garbage collection paid through municipal taxes. Service is handled by Capital Waste Services.
3. Building Permits and Inspections: Building, plumbing, electrical, gas, HVAC, and excavation permits may be purchased. Requires licensing with City of Chattanooga, Hamilton County, or State of Tennessee.
4. Facility Rentals: Revenue from renting Community Center ($150 deposit, $100 fee), Veterans Park Pavilions ($50 deposit, $25 fee), and ballfields (varying hourly/daily rates).
5. Police Services: Fingerprinting services at $25 for one card, $10 for each additional card.
6. Municipal Court Fines: Court fines collected for traffic violations and municipal offenses. Payment accepted in cashier checks, money orders, cash, or credit card.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

The City of Soddy-Daisy is a municipal government that delivers core public services to approximately 13,000 residents across 18 square miles in Hamilton County, Tennessee. Its service portfolio includes law enforcement and fire protection, public works and infrastructure maintenance, parks and recreation, municipal court operations, building permits and code enforcement, planning and zoning, sanitation collection, and senior/community programming. Digital access to these services is provided through the iWorQ-powered Citizen Portal and the Revize-hosted municipal website.

Product overview

City of Soddy-Daisy is a municipal government offering a broad portfolio of public services rather than a commercial product. The city's digital services are centered on its website and Citizen Portal. The core service portfolio includes public safety (Fire Department with 3 stations, Police Department), judicial services (Municipal Court), development services (Building & Permits, Planning & Zoning), infrastructure services (Public Works, Sanitation), and community services (Parks & Recreation with 6 major parks including the 285-acre Big Soddy Creek Gulf, Senior Center, Community Center). Governance services include the Board of Commissioners and Municipal Planning Commission with documented meeting archives. Key digital infrastructure includes the iWorQ-based Citizen Portal for service requests and the Revize-powered municipal website hosting public records, agendas, minutes, and financial reports. Additional offerings include emergency alert notifications, ballfield and venue rentals, community calendars, and the annual Farmers Market.

Differentiator

Problem solved

Functional benefit

Products and services

• Citizen Portal Online service request platform powered by iWorQ enabling residents to submit service requests, work orders, and street requests digitally. Available at soddydaisy.portal.iworq.net for the residents and businesses of Soddy-Daisy.
• Fire Department Services Combination paid/volunteer fire department with a Class 3 Fire Rating, operating three fire stations (Card Road, Dayton Pike across from Soddy Lake, and Veterans Park) providing fire suppression, rescue, and emergency response to residents and businesses in Soddy-Daisy.
• Police Department Services Full-service police department located in the Municipal Building providing law enforcement, traffic safety programs, child safety seat inspections, crime prevention assistance, and anonymous tip reporting to the citizens of Soddy-Daisy. Also offers fingerprinting services.
• Municipal Court Municipal court convening every Tuesday for arraignments (8:30 AM start time) and traffic court on the last Tuesday of each month, handling local ordinance violations and traffic offenses. Payment accepted in cashier checks, money orders, cash, or credit card.
• Building & Permits Department providing oversight of building, plumbing, electrical, gas, HVAC, and excavation permits and inspections to IBC/IRC 2018 and NEC 2017 standards. Requires licensing with City of Chattanooga, Hamilton County, or State of Tennessee.
• Planning & Zoning City planning department handling subdivision regulations, zoning ordinance administration, plat and site plan reviews, and rezoning requests. Works with the Municipal Planning Commission and integrates with the Hamilton County GIS system for property zoning, parcel boundaries, and FEMA flood zones.
• Public Works Infrastructure maintenance and development services including street maintenance, debris removal, and service request handling through the Citizen Portal for residents and businesses in Soddy-Daisy.
• Sanitation & Pickup Services Weekly garbage collection handled by Capital Waste Services (formerly Priority Waste Services) for all residential homes within city limits. Includes sparkle pickup and brush pickup programs.
• Parks & Recreation Manages multiple parks including Holly Park (waterfront access with boat ramp), Pine Tree Park, Poe's Tavern Historical Park, Scramble Alley playground, Soddy Lake Recreation Complex with 8 ballfields, Veterans Park, and Big Soddy Creek Gulf (285-acre wilderness area with hiking trails). Also oversees the Community Center and Senior Center.
• Senior Center Senior citizen recreation center at 190 Depot Street offering activities, trips, and programs for seniors. Open Monday-Friday 8:30 AM to 2:30 PM.
• Citizen Alert Notifications Emergency notification system for severe weather alerts, road closures, missing persons, and neighborhood evacuations, available to city residents and visitors.
• Ballfield Rentals Rental program for 12 ballfields at Soddy Lake Recreation Complex (Fields 1-10) and Veterans Park (Fields 1-2). Includes practice rates ($25/hour), tournament pricing ($125-$150/day), seasonal packages (Spring: $600-$850 for 6 months; Fall: $400-$650 for 4 months), and field maintenance labor costs.
• Reservable Venues Rental venues including the Community Center at 190 Depot Street (for reunions, birthday parties) and Veterans Park Pavilions. Community Center requires city residency and cash payment, with hours varying by day.
• Public Records & ADA Compliance Processes public records requests, provides copies of accident/incident reports, and ensures ADA and accessibility compliance for city operations.
• City Administration & Budgets Handles city finances, budgets, business licenses, and human resources. Maintains annual financial reports and budget documents dating back to FY 2013-2014 for public review.
• Community Calendar Events calendar showing City Commission meetings, Planning Commission meetings, Municipal Court sessions, Parks & Recreation Board meetings, and community events including the Soddy-Daisy Farmers Market.
• Police Fingerprinting Services Fingerprinting services at $25 for one card and $10 for each additional card, available at the Police Department on Thursdays from 8:00 am to 3:30 pm for residents and businesses.

Quantifiable outcome

• Class 3 Fire Rating achieved through combination paid/volunteer department
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature2 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Hamilton County Water and Wastewater Treatment Authority (WWTA)coreStrategic or Co-development PartnerCounty authority oversees sewer systems for the city. Contact: (423) 209-7842, [email protected]. Handles sewer line installation, sewer tap permits, and sewer-related inquiries.
• Hamilton County Groundwater ProtectioncoreStrategic or Co-development PartnerCounty department handles septic systems oversight. Contact: (423) 209-7876, [email protected]. Reviews and approves septic systems for new construction, additions, or bedroom expansions.
• Hamilton County Water Quality DepartmentcoreStrategic or Co-development PartnerCounty department handles water quality, drainage, storm water, erosion, and pollution matters. Required for site plans and subdivision plats larger than 1 acre. Contact: (423) 209-7851.
• Capital Waste ServicescoreChannel Partner/ Reseller/ DistributorThird-party garbage collection provider (formerly Priority Waste Services). Location: 470 Rock Quarry Road, Soddy-Daisy, TN. Phone: 423-332-4600. Handles weekly household trash collection throughout the city.
• Electric Power Board (EPB)coreOthersProvides electricity distribution to the city using TVA generated power. Residential rates among the lowest in the nation with competitive commercial and industrial rates.
• Middle Tennessee Gas CompanyminorOthersNatural gas provider for the city.
• Hixson Utility DistrictminorOthersWater service provider for portions of the city.
• Soddy-Daisy Falling Water UtilityminorOthersWater service provider for portions of the city.
• Hamilton County Board of EducationcoreStrategic or Co-development PartnerAdministers local schools including Soddy-Daisy High School, Sequoyah High School, Ivy Academy, Soddy-Daisy Middle School, Allen Elementary, Daisy Elementary, Soddy Elementary, and Skillern Elementary. The city is served by these schools within Hamilton County.
• Soddy-Daisy Food BankminorOthersLocal food bank providing food resources to community members.
• Keep Soddy-Daisy BeautifulminorOthersNonprofit organization contributing positively to the community through litter clean-ups, tree planting days, and public events.
• Soddy-Daisy Community LibraryminorOthersLocal library offering programs and events for all ages, interests, and abilities including story times, book clubs, ukulele lessons, baking classes, art contests, and movie nights.
• Soddy, Daisy & Montlake Historical AssociationminorOthersHistorical association that hosts events celebrating local history including coal mining and homesteading heritage.
• Vietnam Veterans of America Chapter 942minorOthersVeteran's organization that maintains the Wall of Honor at Veterans Park, dedicated to those who served in War, Police, and Fire.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• City of Collegedale, Tennessee: Small Hamilton County city delivering police, fire, public works, planning/zoning, and parks services to a similarly sized population. Comparable in municipal service mix, governance structure, and regional labor market access.
• City of Lakesite, Tennessee: Small lakeside city in Hamilton County providing comparable municipal services to a residential lakeside community. Comparable in scale, geographic context (lake/waterfront setting), and small-city service scope.
• Town of Lookout Mountain, Tennessee: Small residential town in Hamilton County providing a comparable set of municipal services (police, fire, public works) to a similarly small population on a distinctive geographic setting. Comparable in scale and Hamilton County service delivery context.
• Town of Signal Mountain, Tennessee: Small municipality in Hamilton County providing police, fire, public works, and parks services to a similarly sized residential population on a mountain ridge setting. Comparable in municipal scope, governance model, and proximity to Chattanooga.
• City of Red Bank, Tennessee: Small incorporated city in Hamilton County with a similar population (~12,000) and a comparable mix of police, fire, public works, parks, and municipal court services. Directly comparable in scale, service scope, and regional context.
• City of East Ridge, Tennessee: Adjacent city in the Chattanooga metro with its own police, fire, public works, and parks operations serving a similar small-city demographic. Comparable municipal service portfolio and economic positioning in the same regional labor market.

Regional players

• City of Dunlap, Tennessee: Small Tennessee county seat (~5,000 residents) providing the same categories of municipal services in a similar rural/small-town context. Comparable service portfolio though in a different region of Tennessee.
• City of Dayton, Tennessee: Small Tennessee city (~7,000 residents) providing police, fire, public works, municipal court, and parks services in a similar small-city Tennessee context. Comparable municipal scope though serving a different sub-region of the state.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/cityofsoddydaisygovernment

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Soddy-Daisy