Hixson Utility District
Hixson Utility District is a publicly organized municipal water utility serving approximately 29,000 residential and commercial customers across roughly 450 miles of lead-free water main lines in Hamilton County, Tennessee, sourcing water from a natural aquifer.
- Company typePrivate
- Founded1940
- HeadquartersHixson, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Hixson Utility District does
Hixson Utility District (HUD) is a publicly organized municipal water utility district serving the Hixson area of Hamilton County, Tennessee. Established in the 1940s, it operates approximately 450 miles of water main lines and serves approximately 29,000 residential and commercial customers with water sourced from a natural Cambrian-Ordovician carbonate aquifer. The utility provides drinking water that meets or exceeds EPA and TDEC standards, delivered via modern cellular-based metering infrastructure, and has confirmed that no lead exists in its utility-owned service lines.
The district generates revenue primarily through recurring monthly water service charges based on consumption, supplemented by one-time connection and service fees, dedicated irrigation meter installations, and the optional ServLine leak and line protection program. It runs a direct-to-consumer go-to-market model in which customers initiate service through the office drive-thru or by phone, while bill payment and account management are handled through the Invoice Cloud online platform. Supplementary services include backflow prevention testing coordination with the Tennessee Backflow Prevention Association, emergency repairs, and the federally mandated Lead Service Line Identification Program.
HUD is governed by a three-member Board of Commissioners appointed by the Hamilton County Mayor from a slate of certified nominees, and it operates within a regulatory framework that includes the EPA, the Tennessee Department of Environment and Conservation (TDEC), and Hamilton County. The utility is currently executing infrastructure modernization projects, including electronic meter replacements and main and service line upgrades, intended to support ongoing growth in one of Hamilton County's fastest-growing communities.
Hixson Utility District firmographics
Firmographics- Name
- Hixson Utility District
- Legal name
- Hixson Utility District
- Website
- https://hixsonutility.com
- Company type
- Private
- Founded year
- 1940
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Hixson Utility District is a publicly organized municipal water utility serving approximately 29,000 residential and commercial customers across roughly 450 miles of lead-free water main lines in Hamilton County, Tennessee, sourcing water from a natural aquifer.
- Ownership category
- akta.pro rank
Hixson Utility District industry classification
Industry- Product category
- Municipal Water Utility Services
- NAICS
- Water Supply and Irrigation Systems (22131)
- SIC
- Water Supply (4941)
- akta.pro primary industry
- Raw Water Conveyance & Transmission (Aqueducts, Mains, Pumping Stations) (EUANAAAB)
- akta.pro secondary industry
- Water Source Development & Intake Systems (Wells, Boreholes, Intakes) (AFAAACAI)
Keywords
Where Hixson Utility District is headquartered
LocationHeadquarters
- HQ city
- Hixson
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Hixson Utility District business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Others
Revenue model
- Water Service Fees: Monthly water service charges based on consumption for residential and commercial customers in the Hixson utility district service area
- ServLine Leak and Line Protection Program: Optional leak insurance and line protection program offered to customers as an add-on service
- Irrigation Meters: Dedicated irrigation meter installations for customers who irrigate lawns, wash vehicles, or fill pools, billed separately for water consumption only
- Connection and Service Fees: Fees for new service connections, construction standards compliance, and other administrative services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Monthly | Irrigation meter installation available for water-only billing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Hixson Utility District product offering
Product offeringCore offering
Hixson Utility District distributes clean, great-tasting potable water drawn from a natural Cambrian-Ordovician carbonate aquifer to approximately 29,000 residential and commercial customers across roughly 460 miles of lead-free water mains in the Hixson area of Hamilton County, Tennessee. The utility supplements its core water service with cellular-based metering, an online Invoice Cloud billing platform, irrigation meters, a ServLine leak and line protection program, backflow prevention coordination, and a federally-mandated Lead Service Line Identification Program.
Product overview
Hixson Utility District operates as a water utility providing residential and commercial water distribution services through a network of approximately 450 miles of water lines serving nearly 29,000 customers in Hamilton County, Tennessee. The core offering consists of clean, great-tasting groundwater from a Cambrian-Ordovician carbonate aquifer delivered via modern cellular-based metering technology. The utility supplements its water service with complementary programs including online billing through Invoice Cloud, irrigation meters for outdoor water use, the ServLine leak protection program, backflow prevention testing coordination, and the federally-mandated Lead Service Line Identification Program. Annual Consumer Confidence Reports document water quality and regulatory compliance.
Differentiator
Problem solved
Functional benefit
Products and services
- Residential Water Service
- Commercial Water Service
- Irrigation Meters
- ServLine Leak and Line Protection Program
- Online Billing with Invoice Cloud
- Backflow Prevention Program
- Lead Service Line Identification Program
- Fire Hydrant Use Service
Quantifiable outcome
- Exceeds EPA and TDEC standards for clean drinking water
- +1 more outcomes
Companies that use Hixson Utility District
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
Hixson Utility District technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature3 records
Hixson Utility District partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Tennessee Association of Utility Districts (TAUD)coreState association providing resources and support for Tennessee utility districts including Hixson Utility District. Listed as a quick link on the HUD website for customer resources.
- Environmental Protection Agency (EPA)coreFederal regulatory partner requiring Lead and Copper Rule compliance. HUD collaborates with EPA on Lead Service Line Identification Program to identify and address lead-containing pipes in customer-owned plumbing. EPA sets drinking water standards that HUD must meet and exceed.
- Hamilton County GovernmentcoreLocal government oversight for Hamilton County, which includes the Hixson Utility District service area. Board of Commissioners appointed by Hamilton County Mayor from a list of three nominees certified by the Board of Commissioners.
- Tennessee Department of Environment and Conservation (TDEC)coreState regulatory body overseeing drinking water quality standards. TDEC has prepared a Source Water Assessment Program (SWAP) Report for Hixson Utility's water sources. HUD water exceeds TDEC standards for clean drinking water.
- City of ChattanoogaminorAdjacent municipality where some customers may receive sewer services from Chattanooga Sewer (separate from water). HUD sewer customers with Chattanooga Sewer receive 10% discount on sewer fees to cover outdoor usage.
- Invoice CloudcoreOnline billing platform provider enabling customers to pay bills and manage accounts online at invoicecloud.com/hixsontn
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Hixson Utility District competitors and assessment
Company assessmentBroad incumbents
- American Water Works Company: Largest publicly traded US water and wastewater utility, operating regulated water systems across multiple states. Comparable as a regulated water utility operator, though at vastly greater scale and geographic scope than Hixson Utility District.
- Essential Utilities: Large regulated water and natural gas utility serving customers across multiple states. Comparable as a regulated water distribution operator with a similar regulated utility business model.
- Veolia North America: Operates municipal water and wastewater services across the US under contract with cities and utility districts. Comparable as an operator of regulated municipal water distribution systems with similar service offerings.
- California Water Service Group: Investor-owned water utility serving regulated water customers in California, Washington, New Mexico, and Hawaii. Comparable as a regulated water distribution operator serving residential and commercial customers.
- American States Water Company: Holding company whose subsidiary Golden State Water Company is a regulated water utility serving California. Comparable as a regulated water distribution operator with similar customer and infrastructure profile.
Direct peers
- Tennessee American Water: Subsidiary of American Water Works providing water service in Tennessee. Comparable as a regulated water utility serving Tennessee residential and commercial customers with similar regulatory oversight from TDEC.
- Cleveland Utilities: Municipal utility serving Cleveland, Tennessee with water, wastewater, electric, and gas services. Comparable as a Tennessee municipal utility providing regulated water distribution to residential and commercial customers.
- Murfreesboro Water Resources Department: City-operated water and wastewater utility serving Murfreesboro, Tennessee. Comparable as a Tennessee municipal water utility serving a fast-growing community with similar regulatory oversight from TDEC.
- Tullahoma Utilities Authority: Municipal utility authority serving Tullahoma, Tennessee with water, wastewater, electric, and gas services. Comparable as a Tennessee municipal water utility with similar regulatory and operating structure.
Regional players
- Hamilton County Water & Wastewater Treatment Authority (WWTA): Local water and wastewater authority serving parts of Hamilton County, Tennessee. Comparable as a regional water/wastewater service provider operating in the same county as Hixson Utility District.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Hixson Utility District social profiles
Digital presenceHixson Utility District compliance and trust
Trust signalCompliance3 records
Hixson Utility District financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hixson Utility District leadership team
Management profileNumber of profiles
Profiles1 record
Hixson Utility District funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hixson Utility District M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hixson Utility District
What does Hixson Utility District do?
Hixson Utility District distributes clean, great-tasting potable water drawn from a natural Cambrian-Ordovician carbonate aquifer to approximately 29,000 residential and commercial customers across roughly 460 miles of lead-free water mains in the Hixson area of Hamilton County, Tennessee. The utility supplements its core water service with cellular-based metering, an online Invoice Cloud billing platform, irrigation meters, a ServLine leak and line protection program, backflow prevention coordination, and a federally-mandated Lead Service Line Identification Program.
Is Hixson Utility District a public or private company?
Hixson Utility District is a private company. It is classified as state government owned and is currently operating.
When was Hixson Utility District founded?
Hixson Utility District was founded in 1940. It employs 11 to 50 people.
Where is Hixson Utility District based?
Hixson Utility District is headquartered in Hixson, United States, in the North America region.
How does Hixson Utility District make money?
Four revenue lines are on record. Water Service Fees are the primary driver. The others are servLine Leak and Line Protection Program, irrigation Meters and connection and Service Fees.
Who are Hixson Utility District's main competitors?
Broad incumbents on record are American Water Works Company, Essential Utilities, Veolia North America, California Water Service Group and American States Water Company. Direct peers are Tennessee American Water, Cleveland Utilities, Murfreesboro Water Resources Department and Tullahoma Utilities Authority. Hamilton County Water & Wastewater Treatment Authority (WWTA) is listed as a regional player.
Does Hixson Utility District have an API?
No public API is recorded for Hixson Utility District.
What industry is Hixson Utility District in?
Hixson Utility District's product category is Municipal Water Utility Services. Its primary akta.pro industry code is EUANAAAB, Raw Water Conveyance & Transmission (Aqueducts, Mains, Pumping Stations), with a secondary code of AFAAACAI, Water Source Development & Intake Systems (Wells, Boreholes, Intakes). Its NAICS code is 22131 and its SIC code is 4941.