Heartware Network

What Heartware Network does

Heartware Network is a Singapore-registered charity and Institution of Public Character (IPC) founded in 2000 by SUPT (Rtd) Raymond Huang PBB, operating under the oversight of the Ministry of Culture, Community and Youth (MCCY). The organisation delivers volunteer and youth development programmes to roughly three primary beneficiary groups: Singapore youth aged 14–35 seeking volunteer roles, under-served children receiving tuition support, and seniors needing digital literacy and befriending services. It is funded through tax-deductible donations (2.5x deduction for $100+ gifts), corporate sponsorships (DBS, PSA, Sheng Siong, Acclaim Insurance, SMRT), and government programme contracts (e.g., President's Challenge 2018–2023).

The technology core is YouthBank™ 4.0, a one-stop self-service portal where youth register, browse volunteer programmes, enroll, and manage deployments — supplemented by YouthPulse™, a flagship survey initiative launched in 2025 that captures youth sentiment on national issues and routes insights directly to government ministers. Neither platform is described as AI-driven; both function as standard administrative and survey tooling. The organisation runs an extensive school and community partnership network (200+ schools, 100+ community organisations) and operates a single head office at 568 Ganges Avenue, Singapore.

Heartware Network generates no commercial revenue; its income model is charitable in nature, with the Acclaim Heartware Education Fund acting as a scholarship/bursary channel and Heartware Academy positioned as a future regional training hub. Growth has been programme-led (Tuition 2009, Support Our Pioneers 2014, East Coast SYLDP 2022, YouthPulse 2025), with headline metrics including 19,000+ curated volunteer opportunities (2018–2023), 71 beneficiary organisations served, and 1,000 youth leaders targeted through the East Coast initiative.

Name

Heartware Network

Legal name

Heartware Network

Website

https://heartware.org

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Heartware Network is a Singapore-registered charity and IPC founded in 2000 that runs youth volunteer programmes across development, leadership, and entrepreneurship, using its YouthBank™ 4.0 portal to serve youth aged 14–35, under-served children, and seniors via 200+ school and community partnerships.

Ownership category

akta.pro rank

Product category

Youth Volunteer Management and Charitable Services

NAICS

Child and Youth Services (62411), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813), Grantmaking and Giving Services (8132)

SIC

Services-Social Services (8300)

akta.pro primary industry

Youth Mentoring & Positive Youth Development Nonprofits (BPAGADAD)

akta.pro secondary industries

Volunteer Program Funding, Scholarships & Fundraising Support (EDAIAGAO), Youth Business Incubators & Accelerators (EDAMAHAC)

Keywords

• Youth volunteer management
• Charity services
• Community engagement programmes
• Volunteer portal platform
• Youth leadership development

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Donations: Charitable donations from individuals and organizations. Donations of $100 and above are eligible for 2.5 times tax deduction. Accepts PayNow (UEN: T00SS0109G), bank transfers, and cheques.
2. Volunteer Management Services: Heartware Network curates volunteer opportunities and manages volunteer deployments for beneficiary organizations, including under the President's Challenge Volunteer Drive

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Heartware Network is a Singapore-based charitable organisation that curates, manages, and deploys structured youth volunteer programmes across schools, community partners, government agencies, and national events. It operates the YouthBank™ 4.0 portal as the primary digital touchpoint for youth volunteers to discover, register for, and track volunteer opportunities across programmes spanning tuition, elderly befriending, national event hospitality, entrepreneurship mentorship, and policy research (YouthPulse).

Product overview

Heartware Network operates as a charitable youth organisation offering a portfolio of volunteer programmes organised under three key thrusts: Youth Development, Youth Leadership, and Youth Entrepreneurship. The core platform is YouthBank™ - a volunteer portal that enables youth to register, browse opportunities, and enrol in programmes. YouthPulse™ serves as the flagship research initiative capturing youth perspectives for policymakers. Programmes span tutoring, elderly care, national event support, entrepreneurship mentorship, and leadership development, supported by the Heartware Academy training hub. The portfolio is complemented by the Acclaim Heartware Education Fund providing scholarships.

Differentiator

Problem solved

Functional benefit

Brands

• YouthPulse™: Flagship initiative that captures how young Singaporeans feel about major national issues, gathering real-world views and turning them into clear insights shared with policymakers.
• Heartware Academy
• Heartware – Character & Citizenship Education Leadership Programme
• Heartware – East Coast Youth Catalyst Programme
• Heartware Tuition Programme
• Heartware Support Our Pioneers Programme
• Heartware Learning Together Programme
• Heartware – River Hongbao
• Heartware – President's Challenge
• Youth Business Singapore (YBS)
• Acclaim Heartware Education Fund

Products and services

• YouthBank™ 4.0 Volunteer Portal A volunteer portal providing a one-stop platform for Singapore youth (ages 14-35) to sign up, browse programmes, and enrol in volunteer opportunities across Heartware Network's portfolio of programmes.
• YouthPulse™ Flagship research initiative that captures how young Singaporeans feel about major national issues, gathers real-world views, and turns them into clear insights shared directly with policymakers to drive real change.
• Heartware – Character & Citizenship Education (CCE) Leadership Programme Experiential programme linking schools to social service organisations, creating authentic service learning experiences where students diagnose community issues and design sustainable projects.
• Heartware Academy Training hub that equips volunteers and leaders with practical skills for volunteering through multi-disciplinary trainers and knowledge sharing sessions, envisioned as a regional training hub for volunteering practices.
• Heartware Support Our Pioneers Programme Programme bridging intergenerational divide through bi-weekly home visitations where youth volunteers identify real needs of elderly and render social and emotional support, including a Mobile Digital Clinic component for digital literacy.
• Heartware Tuition Programme Free weekly tuition programme for under-served primary school children from low-income families or with incarcerated parents, driven by youth volunteers from tertiary institutions.
• HW – East Coast Sustainable Youth Leadership Development Programme (SYLDP) Programme launched in collaboration with East Coast GRC in November 2022 to develop 1,000 youth leaders with community engagement and befriending skills through ground-up initiatives under Care, Green, and Vibrant categories for the East Coast community.
• Heartware – National Day Parade Hospitality Management Annual programme training and managing youth volunteers to support National Day Parade hospitality management since 2000, developing leadership skills and national identity.
• Heartware Learning Together Programme Learning support programme for vulnerable lower primary students from low-income backgrounds with below average literacy levels, improving English literacy skills through regular online/physical reading sessions.
• Heartware – River Hongbao Event management programme supporting Singapore Federation of Chinese Clan Associations in managing visitors for River Hongbao celebrations since 2018.
• Heartware – President's Challenge Volunteer Drive Volunteer management programme (2018-2023) curating volunteering opportunities for President's Challenge beneficiary organisations, including befriending, home refurbishments and workshops.
• Youth Business Singapore (YBS) Entrepreneurship programme supporting youth entrepreneurs in their startup and scaling phase, youth running SMEs, and youth running family-owned businesses through mentorship and resources.
• Acclaim Heartware Education Fund (AHEF) Scholarship and bursary initiative sponsored by Acclaim Insurance Brokers providing internships, bursaries, and scholarships (full tuition fees, laptops, and monthly allowances) to deserving youth leaders who have demonstrated ability and willingness to give back to their community.

Quantifiable outcome

• Curated 19,000+ volunteer opportunities impacting 71 President's Challenge beneficiary organisations (2018-2023)
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

16 partnerships are on record, tiered core and minor.

• Ministry of Culture, Community, and Youth (MCCY)coreStrategic or Co-development PartnerHeartware Network operates under MCCY as a registered Charity and Institution of Public Character (IPC). The Ministry provides regulatory oversight and alignment with national youth development priorities.
• DP Architects Pte LtdcoreStrategic or Co-development PartnerDesigned the eco-friendly 3,600 sqf smart office space at Ganges Avenue, contributing pro-bono architectural services for the social service organisation's headquarters.
• ABB Pte LtdminorStrategic or Co-development PartnerProvided smart technology solutions for the office space including remote air-conditioning, lighting, and blinds control via mobile application.
• Water + Plants Lab Pte LtdminorStrategic or Co-development PartnerSupported the organisation with energy monitoring and conservation equipment for the eco-friendly office design.
• Acclaim Insurance Brokers Pte LtdcoreStrategic or Co-development PartnerSponsor of Acclaim Heartware Education Fund providing internships, bursaries, and scholarships for deserving youth leaders. Also received Enterprise 50 Award recognition.
• DBScoreStrategic or Co-development PartnerPlatinum sponsor supporting Heartware Network's youth development programmes and volunteer initiatives.
• PSA International Pte LtdcoreStrategic or Co-development PartnerCorporate sponsor providing support for youth volunteer and leadership development initiatives.
• Sheng Siong Group LtdcoreStrategic or Co-development PartnerCorporate sponsor supporting community engagement and youth development programmes.
• SMRT CorporationminorStrategic or Co-development PartnerCorporate sponsor supporting volunteer initiatives and community partnerships.
• Infocomm Media Development Authority (IMDA)coreStrategic or Co-development PartnerPartner for Digital For Life campaign, enabling Mobile Digital Clinic for Seniors programme to provide digital skills education to elderly in their homes.
• National Day Parade Executive CommitteecoreStrategic or Co-development PartnerLong-standing partnership since 2000 where Heartware Network trains and manages youth volunteers for NDP hospitality management.
• Singapore Federation of Chinese Clan Associations (SFCCA)coreStrategic or Co-development PartnerHeartware Network supports River Hongbao celebrations by managing youth volunteers for visitor management since 2018.
• President's ChallengecoreStrategic or Co-development PartnerServed as Volunteer Manager under President's Challenge Volunteer Drive from 2018 to 2023, curating 19,000+ volunteering opportunities for 71 beneficiary organisations.
• East Coast GRCcoreStrategic or Co-development PartnerLaunched Heartware East Coast Youth Catalyst Programme in November 2022 to develop 1,000 youth leaders with community engagement and befriending skills.
• Youth Business Singapore NetworkminorStrategic or Co-development PartnerCentral node for start-ups and entrepreneurs supporting youth entrepreneurs in startup, scaling, and family business phases through mentorship and resources.
• Acclaim Insurance Brokers Pte LtdcoreStrategic or Co-development PartnerPrimary sponsor of Acclaim Heartware Education Fund providing full tuition fees, laptops, and monthly allowances to deserving youth leaders.

Scale indicators6 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• National Youth Council (NYC) Singapore: Government statutory board under MCCY that oversees national youth development policy and runs Youth Corps Singapore, the closest government-led analogue of Heartware's youth volunteer mobilisation model.
• National Volunteer & Philanthropy Centre (NVPC) Singapore: Singapore's national umbrella body for volunteerism and corporate giving, setting sector-wide standards and aggregating programme listings that compete with Heartware's Heartware Academy positioning as a training hub.
• YMCA of Singapore: Global youth-focused community organisation operating Singapore branches with volunteer, leadership and education programmes that overlap with Heartware's youth development mandate.

Direct peers

• Boys' Town Singapore: IPC providing residential and community-based youth services including mentoring and education support, comparable in mission and beneficiary scope to Heartware's under-served children programmes.
• Singapore Children's Society: Established IPC offering youth outreach, counselling and developmental programmes; comparable as a fellow youth-services charity competing for the same schools and donor pool.
• Youth Corps Singapore: A national volunteerism programme under NYC mobilising Singapore youth (15-35) into community service, mirroring Heartware's YouthBank portal model and primary target demographic.
• TOUCH Community Services: Large Singapore IPC delivering youth, family, and eldercare services through volunteer programmes, directly competing for the same schools, donors, and beneficiary organisations.
• Club Rainbow Singapore: IPC delivering social and emotional support programmes for chronically-ill children and youth through volunteer befriending, directly aligned with Heartware's youth mentoring and intergenerational service model.
• Halogen Foundation Singapore: Singapore youth leadership non-profit running mentorship, entrepreneurship and networking programmes for ages 13-25, directly comparable to Heartware's youth leadership and entrepreneurship thrusts.

Emerging players

• VolunteerMatch (US, nonprofit): Online volunteer-matching platform connecting individuals with nonprofit opportunities — comparable product/positioning to Heartware's YouthBank 4.0 portal, though global rather than Singapore-only.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCkyuvIJtqtnP1b-sXvOwKDg
• Facebookfacebook.com/heartwaresg
• LinkedInlinkedin.com/company/heartware-network
• Instagraminstagram.com/heartwaresg
• TikToktiktok.com/@heartwaresg

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Heartware Network