Inclusion Gloucestershire
Inclusion Gloucestershire is a Gloucestershire-based, user-led registered charity (No. 1171559) that delivers co-produced advocacy, peer-led quality checking, training, travel training, and research services to disabled people of all ages and commissioners including the NHS and Gloucestershire County Council.
- Company typePrivate
- Founded2017
- Headquarters—
- Headcount—
- GTM typeB2C
- OfferingServices
What Inclusion Gloucestershire does
Inclusion Gloucestershire is a registered charity (Charity Number 1171559), founded in December 2017, that operates as an all-age, all-disability user-led organisation serving disabled people across the county of Gloucestershire in the United Kingdom. Its portfolio spans advocacy support, neurodivergent peer mentoring (Unboxed), inclusive theatre (Dramatic Change), mental health peer support (MHELO), community hubs, peer-led quality checking of health and social care services, travel training, research, and training delivery, all co-produced with people who have lived experience of disability. Its only digital product with interactive intelligence is AccessAva, a 24/7 chatbot providing social care rights guidance, which is developed and maintained by Access Social Care and embedded on the organisation's website.
The organisation's business model is grant-funded and commissioned rather than commercial. Income derives from charitable trusts and foundations (Motability Foundation for Travel Training; National Lottery Community Fund and European Social Fund for Inclusivity Works), statutory commissioning (Gloucestershire County Council for Quality Checking and Partnership Boards), and NHS-linked training delivery (Oliver McGowan Mandatory Training, made mandatory under the Health and Care Act 2022). Services to disabled beneficiaries are free at point of use; training is delivered free to NHS staff under national rollout arrangements; the only disclosed paid engagement is a zero-hours Travel Trainer role at £13.78 per hour. Go-to-market is community-led via direct outreach, referral partnerships with NHS, local authority, and charity networks, plus co-produced policy engagement with bodies such as Barnwood Trust and NHS England.
The technology stack is deliberately lightweight: a WordPress-based website, downloadable Easy Read resources, social media channels (Facebook, Instagram, YouTube, LinkedIn — with X/Twitter discontinued from 2025), and the embedded AccessAva chatbot. Core IP sits in co-produced training curricula, Easy Read translation capability, and the accumulated quality checking reports and research outputs from projects such as the Big Survey and the Health Research Ambassadors programme with ARC West. Governance is via a Board of Trustees, with operational leadership under CEO Vicci Livingstone-Thompson.
Inclusion Gloucestershire firmographics
Firmographics- Name
- Inclusion Gloucestershire
- Legal name
- Inclusion Gloucestershire
- Website
- https://inclusiongloucestershire.co.uk
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Short description
- Inclusion Gloucestershire is a Gloucestershire-based, user-led registered charity (No. 1171559) that delivers co-produced advocacy, peer-led quality checking, training, travel training, and research services to disabled people of all ages and commissioners including the NHS and Gloucestershire County Council.
- Ownership category
- akta.pro rank
Inclusion Gloucestershire industry classification
Industry- Product category
- Disability Advocacy and Peer-Led Support Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Individual and Family Services (6241), Educational Services (611), Vocational Rehabilitation Services (624310)
- SIC
- Services-Social Services (8300), Services-Educational Services (8200)
- akta.pro primary industry
- Disability Services & Independent Living Support (BPAGAEAG)
- akta.pro secondary industries
- Special Education, Disability Support & Inclusive Education Nonprofits (BPAGADAH), Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)
Keywords
Inclusion Gloucestershire business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Charitable Grants and Trust Funding: Inclusion Gloucestershire is a registered charity (Charity Number 1171559) that funds its operations through grants, trusts, and charitable funding. Examples include Motability Foundation funding for the Travel Training Project and National Lottery Community Fund support for the Inclusivity Works campaign.
- Social Enterprise / Training Services: The organisation delivers training services (including Oliver McGowan Mandatory Training, co-production training, and Easy Read translation services) to healthcare staff and organisations, some of which may be commissioned or funded by NHS or local authority partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Travel Trainer (Zero Hours) - £13.78 per hour |
| Freemium | Pay-as-you-go | Oliver McGowan Mandatory Training - Free for healthcare staff |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
Inclusion Gloucestershire product offering
Product offeringCore offering
Inclusion Gloucestershire is a user-led disability charity that provides peer-led advocacy, quality checking of health and social care services, training (including Oliver McGowan Mandatory Training), travel training for independent public transport use, research, and accessible information services to disabled people in Gloucestershire. All services are co-produced and delivered by people with lived experience of disability ("Experts by Experience").
Product overview
Inclusion Gloucestershire is an all-age, all-disability user-led organization offering a portfolio of services centered on giving disabled people a voice. The core offerings include Quality Checking (peer-led health and social care service evaluation), Engagement Services (advocacy, peer mentoring, drama programs, community hubs), Training and Development (Oliver McGowan mandatory training, Easy Read services), Travel Training Project, Research and Partnerships, and AccessAva chatbot. Services are co-produced and delivered by experts by experience with lived experience of disability.
Differentiator
Problem solved
Functional benefit
Brands
- AccessAva: A chatbot providing information and guidance about social care rights 24 hours a day, 7 days a week. Developed in partnership with Access Social Care.
- Dramatic Change
- MHELO (Mental Health Experience Led Opportunities)
- Travel Training Project
- Quality Checking
- Oliver McGowan Mandatory Training
Products and services
- Quality Checking Peer-led quality checking service in health and social care for people with disabilities and mental ill-health, where experts by experience visit service settings to evaluate quality and produce reports identifying strengths and areas for improvement.
- Engagement Services Community engagement programmes including advocacy support, neurodivergent peer mentoring (Unboxed), Dramatic Change inclusive theatre courses, MHELO mental health opportunities, and community hubs for disabled people across Gloucestershire.
- Travel Training Project Personalised practical support helping disabled Gloucestershire residents aged 18+ learn to use public transport independently, including Travel Training, Travel Companion Journeys, and Become a Travel Trainer employment opportunities.
- Training and Development Training services led by experts by experience, including Oliver McGowan Mandatory Training on Learning Disability and Autism, co-production training, and Easy Read translation services for health and social care professionals.
- Research, Strategy, and Partnerships Research initiatives led by disabled people including the Big Survey, Health Research Ambassadors project, and research reports on barriers to mental health services, shaping local and national disability policy.
- Learning Disability Partnership Board A board bringing together people with learning disabilities, professionals, family carers, and organisations to ensure disabled voices shape services in Gloucestershire through quarterly partnership meetings.
- Health and Wellbeing Health and wellbeing initiatives including LeDeR (Learning from Lives and Deaths) reviews and Learning Disability Partnership Board coordination, addressing health outcomes for disabled people.
- Unboxed (Neurodivergent Peer Mentoring) Peer mentoring support specifically for neurodivergent individuals, helping them build confidence and independence through shared lived experience.
- Dramatic Change Inclusive theatre and film programme including Gloucester Drama Group, Creative Mindfulness, and Inclusive Film and Drama Course for disabled people in Gloucestershire.
Quantifiable outcome
- Over 650 professionals trained in 2025/2026 period
- +1 more outcomes
Companies that use Inclusion Gloucestershire
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
Inclusion Gloucestershire technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Inclusion Gloucestershire partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and supporting.
- Barnwood TrustcoreInclusion Gloucestershire and Barnwood Trust formed a strategic partnership and have issued joint statements on the National Disability Strategy and the Government's Disability Benefit Reform Consultation. They co-convened workshops such as the Timm's Review of PIP workshop with Alex McIntyre MP. Barnwood Trust is a Gloucestershire-based disability charity.
- Access Social CarecoreInclusion Gloucestershire partnered with Access Social Care to provide AccessAva, a chatbot providing information and guidance about social care rights, on its website. Access Social Care developed the chatbot content with a team of qualified social care lawyers.
- NHS EnglandcoreInclusion Gloucestershire works with NHS England on the Access to Health project examining right care pathways, with Experts by Experience contributing to NHS England initiatives. The organisation is also a pilot site for the Oliver McGowan Mandatory Training rollout.
- GEM Project / Inclusivity WorkssupportingInclusion Gloucestershire participates in the Inclusivity Works campaign, a Gloucestershire-wide initiative to make the county a beacon for workplace inclusivity. The GEM Project is a socially inclusive employability programme funded by the National Lottery Community Fund and the European Social Fund.
- Gloucestershire County CouncilcoreInclusion Gloucestershire works with Gloucestershire County Council on multiple initiatives including the Learning Disability Partnership Board, quality checking commissioned services, and the Disability Quality Assurance Team. The Council's Disability Quality Helpline is referenced on Inclusion Gloucestershire's quality checking page.
- ARC West (Applied Research Collaboration West)supportingInclusion Gloucestershire works with ARC West on the Health Research Ambassador project, enabling greater involvement of disabled people in health and social care research and helping to build connections with researchers.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Inclusion Gloucestershire competitors and assessment
Company assessmentBroad incumbents
- Mencap: UK's largest learning disability charity, providing advocacy, training, and services nationally. Overlaps with Inclusion Gloucestershire on Learning Disability Partnership Board work, quality checking, and learning disability training, but at much greater scale and with broader national scope.
- Sense: National disability charity supporting people with complex disabilities including learning disabilities, autism, and deafblindness. Comparable mission around quality of life and inclusion, with overlapping training and advocacy functions but a residential-services-heavy operating model.
- Disability Rights UK: National disability charity and advocacy organization providing rights information, policy engagement, and benefits guidance. Comparable to Inclusion Gloucestershire's social-care rights and benefits navigation mission, but at national scale and without the regional Quality Checking or training focus.
Others
- Motability Foundation: Grant-funder of Inclusion Gloucestershire's Travel Training Project and a major UK disability-transport funder. Functions as a financial partner and ecosystem enabler rather than a competitor, but understanding its funding priorities is central to Inclusion Gloucestershire's Travel Training revenue trajectory.
- Access Social Care: National charity providing social care rights information and the developer of AccessAva, the chatbot hosted on Inclusion Gloucestershire's website. Functions as a technology/enabling partner rather than a direct competitor, but operates in the same disability and social-care-rights information space nationally.
Direct peers
- Barnwood Trust: Gloucestershire-based disability charity and Inclusion Gloucestershire's strategic partner. Both organizations are regional disability-focused charities co-convening advocacy workshops, joint policy submissions, and shared grant pipelines. Operates a similar co-production and grant-funded model in the same geography.
- People First Gloucestershire: User-led (self-advocacy) organization for people with learning disabilities in Gloucestershire. Highly comparable as a fellow user-led disability charity operating in the same county, delivering peer-led advocacy and engagement services to overlapping beneficiary populations.
Regional players
- Inclusion London: London-based user-led disability coalition working on rights, access, and inclusion. Operates the same user-led, co-produced model as Inclusion Gloucestershire but serves London boroughs, making it a strong structural comparable for the regional disability-inclusion organization model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Inclusion Gloucestershire social profiles
Digital presenceInclusion Gloucestershire financial estimates
Financial estimateRevenue estimate
Valuation estimate
Inclusion Gloucestershire leadership team
Management profileNumber of profiles
Profiles1 record
Inclusion Gloucestershire funding detail
Funding detailFunding overview
Funding rounds
Investors
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Inclusion Gloucestershire M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Inclusion Gloucestershire
What does Inclusion Gloucestershire do?
Inclusion Gloucestershire is a user-led disability charity that provides peer-led advocacy, quality checking of health and social care services, training (including Oliver McGowan Mandatory Training), travel training for independent public transport use, research, and accessible information services to disabled people in Gloucestershire. All services are co-produced and delivered by people with lived experience of disability ("Experts by Experience").
Is Inclusion Gloucestershire a public or private company?
Inclusion Gloucestershire is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Inclusion Gloucestershire founded?
Inclusion Gloucestershire was founded in 2017.
How does Inclusion Gloucestershire make money?
Two revenue lines are on record. Charitable Grants and Trust Funding is the primary driver. The others are social Enterprise / Training Services.
Who are Inclusion Gloucestershire's main competitors?
Broad incumbents on record are Mencap, Sense and Disability Rights UK. Others are Motability Foundation and Access Social Care. Direct peers are Barnwood Trust and People First Gloucestershire. Inclusion London is listed as a regional player.
Does Inclusion Gloucestershire have an API?
No public API is recorded for Inclusion Gloucestershire.
What industry is Inclusion Gloucestershire in?
Inclusion Gloucestershire's product category is Disability Advocacy and Peer-Led Support Services. Its primary akta.pro industry code is BPAGAEAG, Disability Services & Independent Living Support, with a secondary code of BPAGADAH, Special Education, Disability Support & Inclusive Education Nonprofits. Its NAICS code is 62412 and its SIC code is 8300.