access social care
- Company typePrivate
- Founded2020
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
access social care firmographics
Firmographics- Name
- access social care
- Legal name
- Access Your Right to Care
- Website
- https://accesscharity.org.uk
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
access social care industry classification
Industry- Product category
- Social Care Legal Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Social Assistance (624)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Community Resources, Social Services & Transportation Coordination (HLADALAK)
- akta.pro secondary industry
- Technology Assistance & Digital Support for Seniors (HSABAAAH)
Keywords
Where access social care is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
access social care business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- Membership fees: Social care providing organisations pay to become members, gaining access to legal advice, training, and support services. The membership model provides recurring subscription-like income.
- Donations: The organisation accepts donations from individuals, including monthly giving options. Donation pages are managed via Enthuse platform.
- Grants and funding: Funding received from charitable foundations and trusts including The Rayne Foundation, Baring Foundation, Dulverton Trust, Julia Rausing Trust, Nesta Challenges, and others to support operations and specific programmes.
- Pro bono legal support: City law firms and barristers provide free legal support, extending the capacity of the in-house legal team without direct cost.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Annual | Free services to clients |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
access social care product offering
Product offeringCore offering
Access Social Care provides free specialist legal advice, legal rights training, and a 24/7 AI-powered digital chatbot (AccessAva) to support people with social care needs in England. The charity primarily serves social care provider organisations through a membership model, while also providing direct services and digital self-help guidance to disabled and older individuals who need social care.
Product overview
Access Social Care offers a unified portfolio of legal support services for social care in the UK. The core offering centres on AccessAva, a 24/7 chatbot providing free personalized guidance on social care rights, supplemented by direct legal advice and casework services. Additional services include legal rights training programmes, community-led hubs in Gloucestershire and Croydon, the State of our Nation podcast, and a government transparency campaign using FOI legal challenges. The Community Care Lawyers Group provides professional support for practitioners in the sector.
Differentiator
Problem solved
Functional benefit
Brands
- AccessAva: A 24/7, free online service providing clear, personalised guidance about social care rights, developed by specialist lawyers. AccessAva listens to users and provides practical next steps.
- Community-Led Hubs
Products and services
- AccessAva A 24/7 free online service that provides clear, personalised guidance about social care rights, developed by specialist lawyers. It listens to users and offers practical next steps without confusing jargon.
- Legal Advice and Casework Services Free, confidential, impartial legal advice on community care matters, provided through referral from member organisations and community partners to individuals with social care needs.
- Legal Rights Training Training programmes delivered to partner organisations and other groups on social care law, including Care Act and Equality Act training. Designed for social care provider organisations to upskill frontline staff.
- Community Hubs Community-led hubs in Gloucestershire and Croydon providing legal education, pro-bono referrals, advice, casework support, and local outreach to underserved communities across England.
- Membership Programme for Social Care Organisations A membership programme where social care provider organisations pay to become members and gain access to legal advice, training, support services, and the ability to refer their clients for specialist legal help.
Quantifiable outcome
- Over 600 legal cases completed in the most recent year, growing from just over 100 in the first year of operation (2020).
- +4 more outcomes
Companies that use access social care
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles3 records
access social care technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature3 records
access social care partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and minor.
- MencapcoreMencap is a founding member organisation that incubated Access Social Care before its 2020 spin-out. Jan Tregelles, former CEO of Mencap, became founding Chair of ASC. Mencap continues to refer clients and co-develop sector-wide legal services.
- Field FishercoreCity law firm providing pro bono legal support to extend ASC's casework capacity in community care law matters.
- 39 EssexcoreBarristers' chambers providing pro bono legal support and expertise in community care and human rights law.
- OrrickcoreCity law firm providing pro bono legal support as part of ASC's network of law firm partners.
- Slaughter and MaycoreCity law firm providing pro bono legal support as part of ASC's network of law firm partners.
- Baker McKenziecoreInternational law firm providing pro bono support on community care cases, including charging issues. Baker McKenzie volunteers helped secure a £2.3 million refund for people overcharged for care.
- University of YorkminorLaw students from University of York participate in a Letter Writing Clinic supporting ASC clients, providing early legal help and gaining practical experience in community care law.
- DimensionscoreLearning disability and autism care provider that is a member organisation. Referrer of cases and partner in the 2018 pilot that led to ASC's creation.
- Choice SupportcoreSocial care provider that was an early pilot partner in 2018 for the sector-facing legal service concept.
- Garden Court ChamberscoreBarristers' chambers that hosted the Community Care Lawyers Group pop-up event in March 2025 and contributes to training and professional development.
- Irwin MitchellminorLaw firm providing regional hub venues in Manchester and Bristol for Community Care Lawyers Group events and practitioner networking.
- National Autistic SocietycoreMember organisation providing direct support to people who access social care and referring clients to ASC for legal advice.
- United ResponsecoreDisability charity and member organisation referring clients and collaborating on social care legal issues.
- MacIntyrecoreLearning disability charity and member organisation providing referrals and partnership in legal rights work.
Scale indicators9 records
Recent moves7 records
Expansion highlights6 records
access social care competitors and assessment
Company assessmentBroad incumbents
- Mencap: Largest UK learning-disability charity and ASC's founding spin-out parent — provides advice and casework for ASC's core beneficiary population and remains a member organisation and referral source.
- RNIB (Royal National Institute of Blind People): Major sight-loss charity offering advice, legal support and campaigning for blind and partially-sighted people — runs a similar advice/campaign hybrid model for a specific disability population, comparable to ASC's specialist focus.
- Sense: Disabled-charity supporting people with complex disabilities; the founder's previous employer. Comparable legal-advice plus service-delivery mix for a specific disability cohort.
- Age UK: National charity for older people providing advice, information and campaigning including on social care — directly relevant comparator on the elderly beneficiary side and overlapping on social-care advice.
- Shelter: National housing-advice charity providing free legal advice, training and advocacy — same advice-plus-policy-advocacy delivery pattern as ASC, though focused on housing rather than social care.
- Citizens Advice: National network providing free, independent advice across debt, housing, benefits and discrimination — overlapping directly with ASC's community legal-advice mission but at much broader scale and topic coverage.
Emerging players
- Carers UK: National membership charity supporting unpaid carers with advice, information and lobbying — overlaps on the carer beneficiary segment ASC supports via member-organisation referrals.
- Independent Age: Older-persons charity offering advice, friendship and grants — direct overlap on elderly-beneficiary advice services, particularly on social care rights and benefits.
Direct peers
- Disability Rights UK: Disabled-led organisation providing advice, training and policy advocacy on disability rights — directly comparable mission for ASC's primary beneficiary population and similar advice-plus-systems-change delivery.
- Law Centres Network: Federation of 39 local law centres delivering specialist social-welfare legal aid — directly comparable specialist legal-aid delivery model for vulnerable clients, including community care.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
access social care social profiles
Digital presenceaccess social care compliance and trust
Trust signalCompliance4 records
access social care financial estimates
Financial estimateRevenue estimate
Valuation estimate
access social care leadership team
Management profileNumber of profiles
Profiles10 records
access social care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
access social care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about access social care
What does access social care do?
Access Social Care provides free specialist legal advice, legal rights training, and a 24/7 AI-powered digital chatbot (AccessAva) to support people with social care needs in England. The charity primarily serves social care provider organisations through a membership model, while also providing direct services and digital self-help guidance to disabled and older individuals who need social care.
Is access social care a public or private company?
access social care is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was access social care founded?
access social care was founded in 2020. It employs 11 to 50 people.
Where is access social care based?
access social care is headquartered in London, United Kingdom, in the Europe region.
How does access social care make money?
Four revenue lines are on record. Membership fees are the primary driver. The others are donations, grants and funding and pro bono legal support.
Who are access social care's main competitors?
Broad incumbents on record are Mencap, RNIB (Royal National Institute of Blind People), Sense, Age UK, Shelter and Citizens Advice. Emerging players are Carers UK and Independent Age. Direct peers are Disability Rights UK and Law Centres Network.
Does access social care have an API?
No public API is recorded for access social care.
What industry is access social care in?
access social care's product category is Social Care Legal Services. Its primary akta.pro industry code is HLADALAK, Community Resources, Social Services & Transportation Coordination, with a secondary code of HSABAAAH, Technology Assistance & Digital Support for Seniors. Its NAICS code is 62412 and its SIC code is 8300.