CASPA Services Ltd

What CASPA Services Ltd does

CASPA Services Ltd is an Australian registered charity and not-for-profit organization providing child welfare, out-of-home care, foster care, disability, allied health, and education services to vulnerable populations across regional Australia. Headquartered at 17 Keen Street in Lismore, NSW (ABN 78 263 985 795), the company operates 10 physical offices spanning New South Wales (Lismore, Casino, Coffs Harbour, Port Macquarie), the Northern Territory (Darwin, Katherine, Tennant Creek), Queensland (Townsville, Currumbin Waters), and Western Australia (Perth), and serves children and young people in care, families in crisis, foster and kinship carers, people with disabilities, and young people exiting care.

The organization's service portfolio is grounded in proprietary trauma-informed therapeutic frameworks, including the "Relationships to Recovery" framework launched in 2024, the PACE model (Playfulness, Acceptance, Curiosity, Empathy), and the Neurosequential Model of Therapeutics. Core services include Foster Care, NDIS Support Coordination and Supported Independent Living, Disability Services, Allied Health Services, an alternative Education Program, and Family and Carer Support. Specialized programs include Intensive Therapeutic Residential Care (ITRC) delivered in the Northern Territory since 2021 under partnership with Territory Families Housing and Communities, the Hammers 4 Hope trade training program, the Lawyers 4 Hope charity law firm, the Alaia's Place family restoration facility, the Happy Paws Happy Hearts animal-assisted education pilot, Cultural Programs connecting Aboriginal young people with Elders, and the Conscious Carer Hub digital platform for carers.

Revenue is primarily generated through government-funded contracts with state departments including the NSW Department of Communities and Justice and NT Territory Families Housing and Communities, supplemented by NDIS plan-managed funding and tax-deductible donations. The affiliated CASPA Foundation receives 30% of profits from Lawyers 4 Hope and supports care leaver programming. The organization employs 200+ staff in the Northern Territory alone, operates a community-led go-to-market approach emphasizing cultural events and partnership activation, and reports key outcomes including 58 successful family reunifications over five years and a 6.7% increase in placement stability over twelve months. Governance is led by Chair Nicolas Harrison and CEO Naarah Rodwell, who also serves as CASPA Foundation Chair.

Name

CASPA Services Ltd

Legal name

CASPA Services Ltd

Website

https://caspa.org.au

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

CASPA Services Ltd is an Australian not-for-profit delivering foster care, out-of-home care, NDIS disability services, allied health, and therapeutic residential care across regional NSW, QLD, WA, and NT, serving vulnerable children, families, and people with disabilities.

Ownership category

akta.pro rank

Product category

Child Welfare and Disability Services

NAICS

Child and Youth Services (624110), Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Child Welfare, Foster Care & Adoption Services (BPAGAEAE)

akta.pro secondary industry

Family & Parenting Support Services (BPAGAEAC)

Keywords

• Foster care services
• Out-of-home care
• Disability support services
• Therapeutic residential care
• Family support services

Headquarters

HQ city

Lismore

HQ country

Australia

HQ region

Oceania

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government-Funded Care Services: CASPA operates primarily as a government-funded organization providing out-of-home care, foster care services, disability services under NDIS, and family support programs. Services are funded through contracts with state government departments including Department of Communities and Justice (DCJ) in NSW and Territory Families Housing and Communities in NT.
2. NDIS Services: Provider of National Disability Insurance Scheme (NDIS) funded services including Support Coordination, Supported Independent Living (SIL), and disability services across regional and remote communities.
3. Donations and Philanthropy: The organization accepts tax-deductible donations (gifts over $2) to support innovative programs. Donations fund initiatives like the CASPA Foundation programs, cultural programs, and community events.
4. Lawyers 4 Hope Pro Bono Work: CASPA's charity law firm Lawyers 4 Hope generates revenue with 30% of profits donated to the CASPA Foundation, supporting programs for care leavers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

CASPA Services Ltd is a registered Australian non-profit charity providing integrated child welfare, out-of-home care, foster care, NDIS disability services, allied health, education support, family and carer support, and Intensive Therapeutic Residential Care (ITRC) across regional and remote New South Wales, Queensland, Western Australia, and the Northern Territory. Services are delivered through 10 office locations and specialized programs including the Relationships to Recovery therapeutic framework, Hammers 4 Hope trade training, Alaia's Place family restoration, and Lawyers 4 Hope legal support. Funding is sourced primarily from state government contracts, NDIS, donations, and pro bono revenue, with a focus on trauma-informed, culturally safe care for vulnerable populations.

Product overview

CASPA Services Ltd operates as an integrated child welfare and disability services organization offering a comprehensive portfolio of programs and services. Core services include foster care, NDIS support coordination, disability services, allied health services, education support, and family and kinship support. The organization delivers specialized therapeutic programs including Intensive Therapeutic Residential Care (ITRC) in the Northern Territory, the Hammers 4 Hope trade training initiative, and the Conscious Carer Hub digital platform providing resources and training for carers. CASPA also operates community-focused programs such as Alaia's Place for family restoration, cultural programs, and annual events like Big Deadly Day NAIDOC Week celebration. The portfolio spans direct care services, therapeutic frameworks, digital support tools, employment pathways, and community engagement initiatives.

Differentiator

Problem solved

Functional benefit

Brands

• Hammers 4 Hope: Trade training and employment program supporting young people leaving the care system
• Lawyers 4 Hope
• Alaia's Place
• Conscious Carer Hub

Products and services

• Foster Care Recruits, trains and supports foster carers, and places children and young people in safe family-based care environments across regional NSW, QLD, WA and NT. Includes carer training, respite, and 24/7 after-hours support.
• Disability Services Provides NDIS-funded Support Coordination and Supported Independent Living (SIL) to participants in regional and remote Australia, with safe environments and advocacy for people with disabilities, including children.
• Allied Health Services Provides therapeutic and allied health supports (e.g., counselling, therapeutic interventions) for children, young people, families, and people with disabilities accessing CASPA services.
• Education Program Alternative schooling, tutoring, assignment help, self-regulation strategies, and HSC preparation (with special provisions) for young people connected to CASPA's care and disability programs.
• Family and Carer Support Counselling, parenting support, family dynamics assistance, kinship care support, and advocacy services for families and carers, with strong presence in Casino and the Far North Coast region.
• Intensive Therapeutic Residential Care (ITRC) 24/7 therapeutic residential care program for children and young people in the Northern Territory delivered under partnership with Territory Families Housing and Communities. Focused on family reunification or transition to independence, with reported reductions in aggressive behaviors and juvenile justice interactions.
• Lawyers 4 Hope (Charity Law Firm) CASPA-affiliated charity law firm providing pro bono legal services to vulnerable young people, particularly those leaving the care system. 30% of profits are donated to the CASPA Foundation. Principal Solicitor: Amanda Mead.
• Hammers 4 Hope (Trade Training Program) Trade training and mentorship program for young people leaving care. Provides tools, apprenticeships and employment pathways in trades such as carpentry and construction, funded in part through grants (e.g., $10,000 Qantas Regional Grant in 2024).
• Alaia's Place (Family Restoration House) Family restoration service offering a home-like setting (with a second location in Coffs Harbour) where parents and children can reconnect, rebuild relationships, and create positive memories during restoration work.
• Conscious Carer Hub Online resource platform for foster and kinship carers offering training, resources, workshops, and a community connection space (including a Facebook group).
• Cultural Program for Young People (NT) Cultural connection activities in the Northern Territory that connect Aboriginal young people in care with Elders, community mentors, and traditional knowledge through activities such as weaving, hunting, fishing, and gathering.
• Happy Paws, Happy Hearts Pilot program partnering with a local animal shelter that offers young people animal care training (handling, grooming, nutrition) combined with therapeutic and educational benefits, including reports shared back in school environments.
• Wellbeing Hub Post-disaster recovery service providing counselling and culturally centred wellbeing support to the Lismore community following the 2022 floods.

Quantifiable outcome

• 58 successful family reunifications over 5 years
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

16 partnerships are on record, tiered core and minor.

• Territory Families Housing and CommunitiescoreStrategic or Co-development PartnerSince 2021, CASPA has partnered with Territory Families Housing and Communities to deliver Intensive Therapeutic Residential Care (ITRC) to children and young people in the Northern Territory. This core government partnership supports positive outcomes and smoother transitions to independence for young people who have experienced disrupted home environments.
• NSW PolicecoreStrategic or Co-development PartnerJoint Protocol partnership where CASPA team members trained in intensive therapeutic care become the frontline response to situations involving police and trauma-impacted children. The initiative has reduced interactions between children and the justice system and includes regular briefings and collaboration with community legal services and DCJ.
• Southern Cross UniversitycoreStrategic or Co-development PartnerSouthern Cross University (SCU) leads a research project in collaboration with CASPA's local family support services to support families in kinship care. Partnership involves research collaboration and university work placements for master's students.
• The Northern Rivers Autism AssociationminorStrategic or Co-development PartnerPartnership to co-present World Autism Understanding Day, combining expertise to support autistic individuals in the community.
• Rotary Club of Lismore NetworkingminorGTM or Marketing PartnerRotary Club runs the Smiley Suitcases Project donating backpacks and mini suitcases filled with essential clothing, books, and toys for children entering the care system. CASPA distributes these to support vulnerable children during challenging transitions.
• Bunnings Coffs HarbourminorGTM or Marketing PartnerBunnings Coffs Harbour made generous contributions supporting the opening of Alaia's Place family restoration facility in Coffs Harbour.
• CASPA FoundationcoreStrategic or Co-development PartnerRelated body corporate addressing challenges young people face exiting residential care including housing and employment. Operates Hammers 4 Hope (trade training) and Lawyers 4 Hope (legal support) programs. Lawyers 4 Hope donates 30% of profits to the foundation.
• Lawyers 4 HopecoreStrategic or Co-development PartnerCharity law firm launched by CASPA providing pro bono legal work for vulnerable young people to prevent justice system interactions. 30% of all profits donated to CASPA Foundation supporting care leaver programs.
• Big Deadly Day Event Partners (Coles, Summerland Bank, CBA, TAFE, etc.)minorGTM or Marketing PartnerMajor sponsors of Big Deadly Day NAIDOC celebration including Coles, SCU, Summerland Bank, Business NSW, DCJ, Mission Australia, TAFE, CBA, and many others providing financial and in-kind support for community cultural event.
• Larrakia Elder Lorraine WilliamsminorStrategic or Co-development PartnerLocal Elder leading cultural activities including traditional weaving, hunting, and gathering for CASPA's Cultural Program for young people in the Northern Territory at Mandorah.
• Belyuen Community SchoolminorStrategic or Co-development PartnerYoung mentors from Belyuen Community School support CASPA's Cultural Program, teaching hunting, fishing, and crabbing skills to young Aboriginal people in care.
• Local Animal ShelterminorStrategic or Co-development PartnerPartnership with local animal shelter for Happy Paws, Happy Hearts pilot program offering young people animal care training combined with therapeutic and educational benefits.
• Lismore OztagminorGTM or Marketing PartnerCollaboration for inaugural NAIDOC Week Oztag Gala Day with teams from Bundjalung Nation communities and across the Queensland border.
• Aboriginal Affairs NSWminorGTM or Marketing PartnerGovernment partner collaborating on inaugural NAIDOC Week Oztag Gala Day celebrating Indigenous culture and community.
• Widjabul Wia-Bal CommunityminorStrategic or Co-development PartnerLocal Indigenous community partner for Big Deadly Day NAIDOC celebration and touch football competition.
• Australian universities and research institutionsminorStrategic or Co-development PartnerCASPA's research department collaborates with universities and offers work placements for master's students, ensuring therapeutic methods remain rooted in evidence and best practice.

Scale indicators9 records

Recent moves9 records

Expansion highlights4 records

Emerging players

• The Smith Family: National children's charity focused on education and disadvantage, with growing programs supporting young people. Adjacent to CASPA in target demographic and education-based interventions, though with a different primary service mix.

Direct peers

• Key Assets Australia: Foster care, residential care, and disability services provider operating in multiple Australian states with a therapeutic-care orientation. Closely comparable on intensive therapeutic residential model and out-of-home care.
• Life Without Barriers: Major national provider of out-of-home care, NDIS disability services, and family support programs across every Australian state/territory. Directly comparable on multi-jurisdictional foster care and NDIS delivery model.
• OzChild: Victorian-headquartered child welfare NGO providing foster care, kinship care, and therapeutic services. Comparable on trauma-informed frameworks, target population, and government contract dependence.
• Mackillop Family Services: Catholic-sector child and family welfare agency providing foster care, residential care, and therapeutic services across Victoria, NSW, and other states. Closely comparable to CASPA on Intensive Therapeutic Residential Care and out-of-home care delivery.
• Barnardos Australia: One of Australia's largest foster care, kinship care, and child welfare NGOs, operating across multiple states with intensive therapeutic programs. Highly comparable to CASPA in target population, service mix, and government funding model.
• Berry Street: Victorian-based child and family services organization delivering foster care, therapeutic residential care, family services, and early intervention. Comparable on trauma-informed frameworks and service portfolio breadth.

Broad incumbents

• Wesley Mission Queensland: Large community services organization delivering disability, housing, family support, and youth services in QLD and beyond. Comparable on multi-service social assistance portfolio and NDIS involvement.
• Anglicare Australia: Federated network of Anglican-affiliated social service agencies delivering foster care, disability services, family support, and community programs nationally. A broader incumbent with overlapping service lines and target populations.
• Uniting (UnitingCare): Large multi-state social services provider offering out-of-home care, NDIS, family support, and community programs across NSW, QLD, WA, and other regions. Comparable on multi-jurisdictional child welfare and disability delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCjSIO9_4DOC2sJZuDS4kBCQ
• Facebookfacebook.com/caspaservices
• LinkedInlinkedin.com/company/caspaservicesltd
• Instagraminstagram.com/caspa.services

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CASPA Services Ltd