What Glaspunt does

Glaspunt B.V., founded in 1991 and headquartered in Arnhem, Netherlands, is the country's largest glass service company, providing nationwide glass repair, replacement, and insulation glazing services. The company operates a network of regional offices spanning all Dutch provinces, with certified glaziers dispatched in service vans to customer locations for emergency repair, scheduled installation, and on-site consultation. Service delivery is anchored by a 24/7 toll-free hotline (0800-0003) and supported by an online damage-reporting form, an insulation quote calculator, and an advice appointment request system.

The product portfolio spans single, double, HR++, and triple insulation glass, alongside safety, patterned, leaded, acoustic, and solar-control glass types, plus ventilation grilles and a proprietary Glaspunt Glascleaner retail product sold at €5.99 per bottle. Glaspunt holds ISO 9001 quality management and VCA safety certifications, follows NEN and NPR installation standards, and offers a 15-year warranty on glass and installation work. Operational performance targets a 30-minute on-site response for emergency damage nationwide.

Revenue is generated through transaction-based service fees for emergency repair and replacement, project-based installation fees for sustainability upgrades that may qualify for government ISDE subsidies, direct billing to insurance companies under cession deeds (akte van cessie), and small-scale consumer product sales. Primary customer segments are individual residential homeowners and business/commercial clients, with secondary verticals in heritage/monumental buildings and Dutch homeowner associations (VvE's) eligible for SVVE subsidies. Distribution partnerships with Nationale-Nederlanden (insurance), Vattenfall (energy), ABN AMRO, and ING support customer acquisition and payment flows, while a network model of collaborating independent glass companies extends effective operational reach beyond directly employed headcount.

Name

Glaspunt

Legal name

Glaspunt B.V.

Website

https://glas.nl

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Glaspunt, founded 1991 in Arnhem, is the Netherlands' largest glass service company, providing 24/7 emergency glass repair, replacement, and energy-efficient insulation glass installation to residential and commercial clients across all Dutch provinces.

Ownership category

akta.pro rank

Product category

Glass Repair and Installation Services

NAICS

Glass and Glazing Contractors (23815)

SIC

Glass Products, Made Of Purchased Glass (3231)

akta.pro primary industry

Architectural Glazing & Fenestration (Curtain Wall, Windows, Storefronts, Skylights) (IMAFAMAC)

akta.pro secondary industries

Glass & Glazing Repair (Single-pane, Insulated Glass Unit replacement) (HSAGAEAD), Interior Glazing & Glass Partitions (IMAFANAK)

Keywords

• Glass repair services
• Glass replacement services
• Insulation glazing
• Emergency glazier
• Window installation

Headquarters

HQ city

Arnhem

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Glass Repair and Replacement Services: One-time service revenue from emergency glass damage repair, glass replacement, and new glass installation. Services available 24/7 for urgent glass damage. Standard glass types, HR++ glass, and triple glass installation. Revenue is transaction-based per service call.
2. Home Sustainability/Insulation Glass: Revenue from home energy efficiency projects replacing single or old double glass with HR++ or triple insulation glass. Includes professional measurement, consultation, and installation. Government ISDE subsidies available for qualifying installations.
3. Glascleaner Product Sales: Sale of proprietary Glaspunt Glascleaner product. Sold in bottles at €5.99 per unit including VAT. Minimum order 2 bottles with €8.95 shipping. Bulk orders of 6+ bottles receive a coupon for a free extra bottle on next order.
4. Insurance Claim Handling: Direct billing to insurance companies on behalf of customers. Handles the 'akte van cessie' (cession deed) allowing Glaspunt to invoice insurers directly for covered glass damage claims. Customer remains ultimately responsible for payment if insurance denies claim.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Glaspunt is a Dutch nationwide field-service glazier company that dispatches certified glaziers to customer sites for emergency glass damage repair, scheduled glass replacement, and home insulation upgrades. It supplies and installs single, double, HR++, and triple glass, plus safety, patterned, leaded, acoustic and solar-control glass, and provides ISDE/SVVE subsidy consulting with direct insurance billing for damage claims. It also sells a proprietary Glaspunt Glascleaner consumer product.

Product overview

Glaspunt is a glass service company operating as the largest glass damage repair and sustainability organization in the Netherlands. The company offers a comprehensive portfolio of glass products and services including: glass damage emergency repair (24/7 service), various glass types (single, double, HR++, triple, safety, patterned, leaded, soundproof, sun-blocking), ventilation solutions, and a proprietary glass cleaner. Services range from urgent glass replacement to energy efficiency upgrades with government subsidy consultation. The company operates through regional offices across all Dutch provinces and offers direct insurance billing for damage claims.

Differentiator

Problem solved

Functional benefit

Products and services

• Glasschade Herstel (Emergency Glass Damage Repair) 24/7 emergency glass damage repair service for residential and commercial customers across the Netherlands, with glaziers typically on-site within 30 minutes for urgent situations. Includes temporary emergency boarding when immediate permanent glass replacement is not possible.
• HR++ Glas (High-Efficiency Insulation Glass) Supply and professional installation of HR++ double-pane insulation glass with reflective metal coating and argon gas-filled cavity, U-value approximately 1.2 W/m²K. Designed for residential energy efficiency upgrades; eligible for ISDE subsidy and often fits into existing frames.
• Triple Glas (HR+++ / Driedubbel Glas) Supply and installation of three-pane insulation glass with two gas-filled cavities and metal coating, U-value approximately 0.9 W/m²K. Maximum insulation performance, requires new frames and is heavier than HR++.
• Veiligheidsglas (Safety Glass) Supply and installation of safety glass including gelaagd (laminated) glass with PVB foil that holds fragments together, and gehard (tempered) glass that breaks into small dull pieces. Complies with NEN 3569 and NEN 5096 standards.
• Glaspunt Glascleaner Proprietary multi-purpose glass cleaner that removes dirt and grease, leaving surfaces streak-free. Has antistatic and dirt-repellent properties, is safe on rubber and PVC, and is suitable for windows and mirrors. Sold at EUR 5.99 per bottle including VAT with a minimum order of 2 bottles and EUR 8.95 shipping.
• ISDE Subsidie Advies Advisory service guiding residential and VvE customers through the Dutch ISDE (Investeringssubsidie Duurzame Energie en Energiebesparing) and SVVE subsidy schemes for insulation glass (HR++ and triple glass), including subsidy amount calculation and application procedures.
• Akte van Cessie (Direct Insurance Billing) Administrative service allowing Glaspunt to bill insurance companies directly for covered glass damage claims through a cession deed (akte van cessie). Simplifies the payment process for customers, who remain ultimately responsible if the insurer denies the claim.

Quantifiable outcome

• Response time within 30 minutes at glass damage locations
• +4 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Four partnerships are on record, tiered minor and core.

• VattenfallminorGTM or Marketing PartnerPartnership for energy insulation projects. Vattenfall logo appears on partner page indicating collaboration on home insulation/sustainability initiatives. Vattenfall offers energy solutions and promotes glass insulation as part of energy savings.
• ABN AMROminorGTM or Marketing PartnerBanking partner relationship. ABN AMRO logo displayed indicating some form of partnership, possibly financial services or customer referrals related to home improvement financing.
• Nationale-NederlandencoreChannel Partner/ Reseller/ DistributorInsurance company partnership for glass damage claims processing. Handles glass replacement and repair work covered by Nationale-Nederlanden insurance policies through direct billing arrangements.
• INGminorGTM or Marketing PartnerBanking partner relationship. ING logo displayed indicating some form of partnership, possibly financial services or customer referrals related to home improvement financing.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Others

• Vattenfall (Netherlands): Swedish energy utility active in the Dutch residential market, promoting home insulation including glass upgrades. Listed as a Glaspunt partner, and a comparable GTM channel that funnels sustainability demand to installers.
• Nationale-Nederlanden: Large Dutch insurer that channels glass-damage repair work to Glaspunt through direct-billing arrangements. Comparable as a key partner/customer whose panel decisions drive significant emergency-service volume for Glaspunt.

Broad incumbents

• Pilkington (NSG Group): Major global glass manufacturer producing float glass, coated glass, and insulating glass units for the European construction market. Comparable as a large incumbent whose products Glaspunt specifies and installs in Dutch projects.
• AGC Glass Europe: European subsidiary of AGC Inc., one of the world's largest flat glass producers supplying architectural and insulation glass. Overlaps with Glaspunt's product universe as both a potential supplier and broad-market competitor for end-customer glazing projects.
• Scheuten Glass: Netherlands-headquartered glass manufacturer producing flat glass, insulating glass units, and specialty glazing products. Comparable as an established Dutch player in the broader glazing supply chain that Glaspunt sources from and competes alongside for end-customer relationships.
• Saint-Gobain Glass: Global glass manufacturer and broad incumbent offering architectural glass, insulation glazing, and distribution across Europe. Comparable as a much larger competitor and supplier in the same Dutch architectural glazing market.

Direct peers

• Hermans Glas: Hermans Glas is a Netherlands-based glazier providing emergency glass repair, replacement, and energy-efficiency glazing services. Comparable to Glaspunt in customer base (residential and commercial) and core service offering.
• Glas Service Nederland: Dutch glass service company focused on emergency glass repair and replacement across residential and commercial segments. Directly competes with Glaspunt's 24/7 glass-damage service line.
• Schipper Holland: Schipper Holland is a Dutch glazing and glass service company offering glass installation, repair, and insulation upgrades across the Netherlands. It directly competes with Glaspunt in residential and commercial glazing with a similar field-service, nationwide coverage model.

Regional players

• Rijnmond Glas: Regional Dutch glass service and installation company operating primarily in the Rijnmond (Rotterdam) area. Offers similar glazing services to Glaspunt but with more limited geographic coverage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights1 record

Customer concentration

• Facebookfacebook.com/GlaspuntGlaszetterArnhem
• LinkedInlinkedin.com/company/glaspunt

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Glaspunt