Leeds water works

What Leeds water works does

Leeds Water Works Board (LWWB) is a municipal water utility serving residential and commercial customers in the greater Leeds, Alabama area (spanning parts of St. Clair and Jefferson counties). Established in 1943, the organization provides potable water sourced from local natural wells and springs, distributed through a metered network equipped with leak detection indicators. As a regulated monopoly, customer acquisition is driven entirely by geographic service territory rather than traditional sales and marketing.

The utility's product surface centers on core water distribution, augmented by a set of customer-lifecycle services: new service establishment, service transfers and cancellations, leak adjustment processing, and bill payment through multiple channels. Payment infrastructure includes in-person, mail, drop-box, automatic bank draft, and a NexBillPay-powered online portal providing 24/7 self-service bill payment via check, debit, or credit card. The organization publishes an annual Consumer Confidence Report documenting water-quality compliance with EPA Lead and Copper Rule sampling requirements. Memberships in the American Water Works Association (national and Alabama-Mississippi Section) and the Alabama Rural Water Association anchor its industry standing, complemented by the 2018 Best Tasting Water Award from the Alabama Rural Water Association.

Revenue is generated primarily through recurring usage-based monthly water charges, supplemented by transactional fees: a $50 turn-on charge, $50 transfer fee, $50 reconnection fee, $35–$60 in returned-check charges, and $100 deposits (refundable upon leaving the service area). LWWB is a government state entity governed by an appointed board — Chairman Michael Hall, Vice Chairman Sabrina Rose, and Secretary Joe White — with operational leadership from General Manager Bill Morris and Superintendent Brian Attaway. The organization employs 1–10 staff, maintains offices at 8651 Thornton Avenue in Leeds, and supports community initiatives such as the Leeds Education Foundation donation program embedded in customer billing.

Name

Leeds water works

Legal name

Leeds Water Works Board

Website

https://lwwb.com

Company type

Private

Founded year

1943

Operating status

Operating

Headcount range

1–10 employees

Short description

Leeds Water Works Board is a municipal water utility serving residential and commercial customers in greater Leeds, Alabama since 1943, providing potable water sourced from local wells and springs with metered leak detection and multiple bill payment options including NexBillPay online.

Ownership category

akta.pro rank

Product category

Municipal Water Utility

NAICS

Water Supply and Irrigation Systems (221310)

SIC

Water Supply (4941)

akta.pro primary industry

Customer Metering, Billing & Retail Water Services (EUANAAAH)

akta.pro secondary industries

Public Health & Consumer Confidence Reporting (CCR, boil-water advisories, notifications) (EUANAJAL), Move-In/Move-Out, Service Orders & Field Dispatch (turn-ons/turn-offs, appointments, workforce scheduling) (EUANAIAH), Water Supply & Wastewater Utilities Administration (BPAIACAG)

Keywords

• Municipal water utility
• Potable water services
• Water distribution
• Water billing
• Utility customer service

Headquarters

HQ city

Leeds

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Others

Revenue model

1. Water Utility Service: Monthly water service charges to residential and commercial customers in Leeds, Alabama. Revenue generated through recurring water consumption charges based on meter readings. Service since 1943.
2. Connection and Service Fees: One-time fees for new service establishment ($50 turn on charge), service transfers ($50 transfer fee), and deposits ($100 for homeowners/renters).
3. Reconnection and Penalty Fees: Fees charged for service disconnection due to non-payment ($50 reconnection fee) and returned checks ($35 returned check fee plus $25 additional charge).

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Leeds Water Works Board delivers potable water distribution and customer billing to residential and commercial customers in the greater Leeds, Alabama area, sourcing water from local natural wells and springs. The core offering is recurring metered water service with administrative support (new service, transfers, cancellations, leak adjustments) and multiple bill payment options including online (NexBillPay), automatic draft, mail, and in-person. The organization also publishes an annual Consumer Confidence Report and supports an optional Leeds Education Foundation donation program.

Product overview

Leeds Water Works Board provides a unified water utility service delivering residential and commercial water to the greater Leeds, Alabama area since 1943. The core offering is water distribution sourced from local wells and springs. Supporting services include online payment processing via NexBillPay, automatic draft payments, new service establishment, service transfers, service cancellations, and leak adjustment processing. Additional community programs include the Leeds Education Foundation donation option. The company publishes annual Consumer Confidence Reports documenting water quality compliance.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Utility Services Residential and commercial potable water distribution service providing clean drinking water sourced from local natural wells and springs to the greater Leeds, Alabama area. Includes new service establishment, service transfers, cancellations, and leak adjustment processing.

Quantifiable outcome

• Best Tasting Water Award recognition

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core and minor.

• NexBillPaycoreTechnology or IntegrationNexBillPay is a trusted third-party automated payment service that enables Leeds Water Works customers to pay their bills online 24/7 using check, debit card, or credit card. NexBillPay handles all payment processing and charges a service fee per transaction. Leeds Water Works does not retain any portion of the service fee.
• Alabama Rural Water AssociationcoreOthersProfessional association for water utilities in Alabama. Leeds Water Works is a member and won the 2018 Best Tasting Water Award through participation in association competitions and events.
• American Water Works AssociationcoreOthersNational professional organization dedicated to improving water quality and supply. Leeds Water Works Board is a proud member of both the American Water Works Association and the Alabama Mississippi Section.
• Leeds Area Chamber of CommerceminorGTM or Marketing PartnerCommunity business organization. Leeds Water Works participates in Chamber activities including High School Diplomats program where students tour water facilities.
• Leeds Education FoundationcoreStrategic or Co-development PartnerNon-profit organization supporting Leeds City Schools. Leeds Water Works provides an option for customers to make monthly donations to the Foundation with their water bill payment, with a minimum donation of $1.

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• SJW Group: Water utility holding company operating in California, Texas, Connecticut, and Maine; comparable to LWWB as a regulated water service provider with similar utility economics, but at much larger and more diversified scale.
• American Water Works Company: Largest publicly traded water and wastewater utility in the U.S., serving over 14 million people; comparable as a regulated water utility but at a dramatically different scale than municipal LWWB.
• California Water Service Group: Large regulated water utility serving California, Hawaii, Washington, and New Mexico; comparable to LWWB as a regulated investor-owned water provider but at significantly larger scale and multi-state footprint.
• Connecticut Water Service: Regulated water utility serving Connecticut and Maine; comparable in regulated municipal-style water delivery, though larger and operating across multiple service territories.
• Essential Utilities (formerly Aqua America): Large diversified water and natural gas utility operating across multiple states; comparable to LWWB in regulated water delivery but vastly larger and operating across many service territories.

Direct peers

• Middlesex Water Company: Regulated water utility serving New Jersey and Delaware; comparable to LWWB in delivering drinking water to residential and commercial customers via a regulated service territory model.
• Artesian Resources: Small-cap regulated water and wastewater utility serving Delaware and surrounding states; comparable to LWWB as a similarly-sized investor-owned community water provider with municipal-style customer relationships.
• York Water Company: Small regulated water utility serving customers in Pennsylvania, comparable to LWWB as a community-focused water utility with a long operating history and similar small-town scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/leeds-water-works

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Leeds water works