Hospital Hospitality House of Saginaw

What Hospital Hospitality House of Saginaw does

Hospital Hospitality House of Saginaw is a tax-exempt 501(c)(3) nonprofit organization, founded in 1984, that provides affordable overnight lodging to families of patients receiving medical care in Saginaw, Michigan. It operates two physical hospitality houses embedded on hospital campuses: the McNally Hospitality House on the Covenant HealthCare campus (17 rooms with private bathrooms, up to 52 guests per night) and the Emerson Hospitality House directly behind MyMichigan Medical Center Saginaw (up to 16 guests per night), for a combined capacity of 68 guests nightly and over 630 overnight stays per month. Lodging is priced at a modest $40 per night, with reduced-rate applications available and no financial barrier to access, and guests also receive shared amenities including fully equipped kitchens, complimentary laundry, and free shuttle transportation to partner hospitals.

The organization's go-to-market is community-led and referral-driven: families are routed to the houses through hospital staff and social workers across six partner hospitals (Covenant HealthCare, MyMichigan Medical Center Saginaw, Ascension St. Mary's, Mary Free Bed at Covenant, Select Specialty Hospital, VA Saginaw, and Health Source Saginaw). Beyond lodging fees, revenue is generated primarily through donations from individuals, businesses, foundations, and grateful guests; annual fundraising events (Kentucky Derby Party, Giving Tuesday); planned giving and charitable bequests; and volunteer-supported services (meals, housekeeping, guest services via MealTrain and direct coordination).

Cumulatively, the organization has facilitated over 210,000 overnight stays since 1984, including more than 5,600 nights in 2023 for families from 64 Michigan counties, 28 U.S. states, and six countries. The small paid team is led by Executive Director Jamie Wark-King and Operations Manager Nancy Shoopman, supported by hospitality housekeepers who run the houses nights and weekends. Hospital Hospitality House was a co-founder of the Healthcare Hospitality Network in 1985 and remains a certified member of the 125+ house national network. There is no technology product, no proprietary software, and no venture or parent-company ownership; the organization is governed by an independent Board of Directors and funded entirely by community generosity.

Name

Hospital Hospitality House of Saginaw

Legal name

Hospital Hospitality House of Saginaw

Website

https://hhhofsaginaw.org

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

1–10 employees

Short description

Hospital Hospitality House of Saginaw is a 501(c)(3) nonprofit, founded in 1984, that operates two on-campus hospitality houses providing affordable $40/night lodging to families of patients at six Saginaw, Michigan hospitals.

Ownership category

akta.pro rank

Product category

Nonprofit Healthcare Hospitality Lodging

NAICS

Rooming and Boarding Houses, Dormitories, and Workers' Camps (721310), Other Traveler Accommodation (72119)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro industry

PRIMARYTHAGAGAA

Traditional Dormitory Hostels

Travel & Hospitality/Lodging & Accommodation/Hostels & Backpacker Lodging

SECONDARYTHAGANAE

Serviced Vacation Rentals (Managed Apartments/Aparthotel-Style STRs)

Travel & Hospitality/Lodging & Accommodation/Vacation Rentals (Short-Term Rentals)

SECONDARYTHAMABAB

Hosted Private Rooms (On-Site Host)

Travel & Hospitality/Vacation Rentals & Short-Term Stays/Private Rooms & Shared-Home Stays

Keywords

• Nonprofit hospitality lodging
• Hospital patient housing
• Affordable family accommodation
• Healthcare hospitality services
• Medical family lodging

Headquarters

HQ city

Saginaw

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure

Revenue model

1. Lodging Fees: Modest room rate of $40 per night. For guests unable to pay full rate, reduced rate applications are available. Revenue supplements operational costs while maintaining accessibility.
2. Donations and Fundraising: Operates as a tax-exempt nonprofit organization funded by individual donors, businesses, foundations, and grateful guests. Accepts planned giving, charitable bequests, and beneficiary designations.
3. Volunteer Services and Meal Donations: Community volunteers contribute meals, housekeeping, guest services, and other support. MealTrain platform enables meal donations.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Hospital Hospitality House of Saginaw operates two hospital-campus-based lodging facilities — McNally Hospitality House (17 rooms, up to 52 guests/night on Covenant HealthCare campus) and Emerson Hospitality House (up to 16 guests/night on MyMichigan Medical Center Saginaw campus) — providing affordable overnight accommodations at $40 per night for families and caregivers of patients receiving medical treatment at Saginaw-area hospitals, with reduced-rate applications available for those unable to pay.

Product overview

Hospital Hospitality House of Saginaw operates two distinct hospitality houses—McNally Hospitality House (17 hotel-like rooms, private bathrooms, up to 52 guests/night at Covenant HealthCare campus) and Emerson Hospitality House (bed and breakfast-style environment, up to 16 guests/night at MyMichigan Medical Center campus)—providing a unified affordable lodging service at $40/night with financial assistance available. Both houses offer shared amenities including shuttle transportation, fully-equipped kitchens, complimentary laundry, and community spaces, creating a home-like atmosphere where guests support each other during stressful medical situations. The combined capacity exceeds 630 overnight stays per month, serving families from across Michigan and beyond since 1984.

Differentiator

Problem solved

Functional benefit

Brands

• McNally Hospitality House: Located on the campus of Covenant HealthCare with 17 hotel-like rooms with private bathrooms, accommodating up to 52 guests per night.
• Emerson Hospitality House

Products and services

• McNally Hospitality House Hospitality house on Covenant HealthCare campus offering 17 hotel-like rooms with private bathrooms, accommodating up to 52 guests per night. Serves families of patients receiving medical treatment at Saginaw-area hospitals at $40 per night with reduced-rate options available.
• Emerson Hospitality House Hospitality house on MyMichigan Medical Center Saginaw campus offering a bed and breakfast-style environment accommodating up to 16 guests per night. Provides affordable lodging for out-of-town families with loved ones receiving medical care.

Quantifiable outcome

• Over 210,000 overnight stays facilitated since 1984; 5,600+ nights provided in 2023 alone from 64 Michigan counties and 28 states
• +1 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• Healthcare Hospitality Network (HHN)coreStrategic or Co-development Partner · 1 January 1985Founded the National Association of Hospital Hospitality Houses in 1985 with $15,000 grant from Wickson-Link Foundation. Now known as Healthcare Hospitality Network with over 125 member Hospitality Houses. Provides platform for sharing resources, exchanging ideas, and developing similar programs in communities across the country.
• Covenant HealthCarecoreStrategic or Co-development PartnerMajor hospital partner hosting McNally Hospitality House on campus. Also provided updates to McNally House in 2019 for 10-year anniversary. Patients and families from Covenant can access lodging at McNally House with free shuttle transportation.
• MyMichigan Medical Center SaginawcoreStrategic or Co-development PartnerHospital partner hosting Emerson Hospitality House on campus behind the medical center. Patients and families receive shuttle transportation and can stay at adjacent Emerson House during treatment.
• Mary Free Bed at CovenantminorStrategic or Co-development PartnerOne of six Saginaw hospitals served by HHH, providing lodging access for families of patients receiving specialized rehabilitation care.
• Ascension St. Mary's HospitalminorStrategic or Co-development PartnerOne of six Saginaw hospitals served by HHH for families needing lodging during patient treatment.
• Select Specialty Hospital SaginawminorStrategic or Co-development PartnerLong-term acute care hospital partner served by HHH for family lodging needs.
• VA Saginaw Health CareminorStrategic or Co-development PartnerVeterans Affairs hospital partner served by HHH for veteran family members needing accommodation during treatment.
• Health Source SaginawminorStrategic or Co-development PartnerOne of six Saginaw hospitals served for families needing lodging during medical treatment.
• Junior League of SaginawcoreStrategic or Co-development PartnerVolunteers from Junior League of Saginaw began investigating need for hospitality house in 1981 and helped establish HHH in 1984 as tax-exempt nonprofit organization.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Aaron's House: Grand Rapids-based hospital hospitality house serving families of pediatric patients. Comparable nonprofit hospitality house model in the broader Michigan/regional market.
• Restoring Hope Transplant House: Madison, WI-based nonprofit hospitality house serving transplant and other long-term-care patients' families. Smaller-scale, donor-funded, hospital-proximate peer comparable in mission and operating model.
• Chesapeake House: Anchorage, AK hospital hospitality house serving families of patients traveling for medical care. Comparable model - small donor-funded house with low per-night fee serving non-local families.
• Brent's Place: Nonprofit hospital hospitality house serving families of pediatric and adult patients undergoing bone marrow transplants and long-term treatment in the Denver area. Closest direct operating-model peer (private rooms, on-site staff, donations + room fees).

Broad incumbents

• Fisher House Foundation: Provides free lodging for families of veterans and military service members receiving care at VA and military hospitals. Comparable mission (medical-adjacent hospitality) and referral-driven distribution model, but focused on military/VA populations.
• Ronald McDonald House Charities: National nonprofit operating 500+ Ronald McDonald Houses that provide lodging for families of pediatric patients near hospitals. Direct functional peer to HHH, but national-scale and pediatric-focused vs. HHH's regional, all-ages medical focus.

Others

• Healthcare Hospitality Network: Membership association of 125+ hospital hospitality houses that HHH helped found in 1985. Functions as both an industry body and a peer-set reference for operating model benchmarking.
• Kelly Ann Dolan Fund: Nonprofit providing financial assistance and lodging support to families of seriously ill children. Thematically adjacent, nonprofit healthcare-family support, but not a direct lodging operator.

Regional players

• Hospitality House of Charlotte: Nonprofit providing short-term lodging for families of patients receiving medical care in Charlotte, NC. Direct operating-model peer (room fees + donations, hospital referrals) in a different regional market.
• Sarah's House (Hackensack Meridian Health): Family lodging house operated alongside Hackensack Meridian in New Jersey. Direct peer in business model (donor-funded, hospital-anchored, family lodging) but geographically distinct.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/hospitalitysaginaw
• LinkedInlinkedin.com/company/hospital-hospitality-house-of-saginaw
• Instagraminstagram.com/hhhofsaginaw

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospital Hospitality House of Saginaw