Held & Heard

What Held & Heard does

Held & Heard is a UK-based, founder-led wellness services business founded and operated by Georgina Hood OBE from Battersea, London. It delivers three integrated lines of service: (1) Reiki practice and training, including 60–90 minute individual treatments (£90), a 12-hour Reiki I class (£250), and a 10-hour Reiki II class (£500), with ongoing community touchpoints through Reiki Shares and Circles; (2) parenting support, comprising small-group courses capped at six participants (£300 per person for a 5-session block or £500 group standalone rate), dinner-and-discussion evenings (£40–£60 per person), and one-to-one consultations (£200 first session, £100 follow-up), with an optional £90 Reiki add-on for blended sessions; and (3) wellness events and retreats across Battersea, Hampshire, and Vancouver Island, plus Gong Baths, yoga, and storytelling workshops.

The core methodology fuses traditional Reiki practice (founded by Dr. Mikao Usui) with Montessori-based parenting principles and general wellbeing practices. There is no proprietary technology platform; service delivery relies entirely on Georgina's personal expertise — supported by trusted freelance specialists for sound baths, yoga, and nutrition — and her credentials as a CNHC-registered Reiki Master and OBE recipient. Distribution is direct-to-consumer via email enquiry, organic social (Instagram, Facebook), and word-of-mouth; there is no online booking or payment infrastructure.

The business monetises entirely through one-time fees for courses, treatments, and events, with a pricing model structured around small group caps and bespoke retreat quotations. Customers are predominantly individual parents and wellness seekers, with one named institutional partner — St Charles Centre for Health & Wellbeing (NHS / Royal Borough of Kensington & Chelsea), including Grenfell-response service delivery. The company is privately held, has no external funding, and operates with a small core team supplemented by contracted specialists.

Name

Held & Heard

Legal name

Held & Heard

Website

https://heldandheard.co.uk

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Held & Heard is a founder-led UK wellness practice run by Georgina Hood OBE, delivering Reiki treatments and training, Montessori-based parenting courses and consultations, and wellbeing retreats in London, Hampshire, and Vancouver Island, primarily to individual parents and wellness seekers.

Ownership category

akta.pro rank

Product category

Wellness and Parenting Services

akta.pro primary industry

Reiki & Energy Healing (HSADAHAM)

akta.pro secondary industries

Holistic & Alternative Therapy Retreats (Naturopathy, Energy Work) (THAGAMAI), Holistic & Alternative Therapies (Reiki, Sound Healing, Breathwork, Energy Work) (THAJAHAF)

Keywords

• Wellness services
• Reiki training
• Parenting courses
• Holistic healing
• Wellbeing retreats

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Reiki Classes: One-time payment courses for learning Reiki at Level I (£250 for 12 hours over 2-4 days) and Level II (£500 for 10 hours over two days). Students receive certificates of attendance and ongoing support through Reiki Shares and Circles.
2. Reiki Treatments: Individual 60-90 minute Reiki sessions at £90 per treatment. Administered by Georgina Hood OBE, a registered Reiki Master and practitioner verified by The Reiki Council.
3. Parenting Courses: Structured courses for small groups of parents with children of similar ages. Pricing at £500 for standalone group sessions or £300 per person for a block of 5x 2-hour sessions. Covers topics including Independence, School Readiness, Sibling Rivalry, Self-Discipline, and Communication.
4. One-to-One Consultations: Personalised parenting consultations with Georgina. First session: £200 for 2 hours; subsequent 1-hour sessions at £100. Optional add-on of Reiki treatment for £90 additional.
5. Dinner & Discussion Events: Evening events (2.5 hours) combining talk delivery and group dinner discussion. Group bookings (6-8 people) and individual bookings at £40-60 per person depending on menu.
6. Retreats: Vacation-style retreats at Battersea Townhouse Staycation, Hampshire Country Residence, and Vancouver Island overseas retreats. Focused on empowerment, restoration, and rejuvenation. Bookings by enquiry only.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels5 records

Core offering

Held & Heard is a founder-led wellness practice offering Reiki treatments, Reiki Level I and II training courses, bespoke small-group parenting courses, one-to-one parenting consultations, and wellbeing retreats. The offering combines traditional Usui Reiki practice with Montessori-based parenting principles, delivered through intimate in-person classes, treatments, and residential retreats at locations in London, Hampshire, and Vancouver Island.

Product overview

Held & Heard is a wellness business offering a blended portfolio of complementary services organized into three main categories: (1) Reiki Practice & Training — including treatments, Reiki I/II classes, Shares, and Circles led by Reiki Master Georgina Hood; (2) Parenting Support & Classes — including courses, dinner discussions, and one-to-one consultations; and (3) Wellbeing Events & Retreats — including sound baths, yoga workshops, and multi-location retreats. The core offering centers on Georgina Hood's personal expertise combining 30+ years of parenting experience with 13+ years as a teaching Reiki Master, creating a unified wellbeing experience that addresses both parent support and energy healing.

Differentiator

Problem solved

Functional benefit

Products and services

• Reiki I Class A 12-hour foundational training course (spread over 2-4 days) teaching the history of Reiki, hand positions for self-treatment and treating others, initiations, and providing a certificate of attendance. Priced at £250. For adults new to Reiki who wish to learn self-treatment and treatment of others.
• Reiki II Class A 10-hour advanced training course over two days teaching three sacred Reiki symbols and distance healing to people, places, and situations. Priced at £500. Requires a minimum of 6 months' practice of Reiki I. For existing Reiki I practitioners.
• Reiki Treatments 60-90 minute Reiki healing sessions administered by Reiki Master Georgina Hood, balancing emotions and creating spiritual wellbeing. Priced at £90 per session. Delivered on a Reiki bed or massage table with loose, comfortable clothing recommended. For individuals seeking complementary healing.
• Parenting Courses Bespoke parenting courses for small groups (maximum 6 individuals) with children of similar ages. Covers topics including Independence, School Readiness, Sibling Rivalry, Self-Discipline, and Communication. Available as standalone group sessions at £500 (including brunch or dinner) or as a 5-session block at £300 per person. For parents seeking guided, Montessori-aligned parenting support.
• One-to-One Parenting Consultation Individual or couple parenting consultations with Georgina Hood. First session: £200 for 2 hours; subsequent 1-hour sessions: £100 each. Bookable as a stand-alone session or rolling series. For parents seeking bespoke advice on any aspect of raising children.
• One-to-One Blended Consultation Combines a 1-hour parenting consultation with an optional 1-hour Reiki treatment (£90 additional) so parents can relax and reset after discussing challenges. For parents seeking both practical guidance and personal relaxation in a single session.
• Dinner & Discussion Events 2.5-hour evening events (approximately 1.5 hours talk plus 1 hour dinner and discussion) in a relaxed home setting. Group bookings of 6-8 people or individual bookings at £40-60 per person depending on menu. Covers topics such as Montessori in the Home and Independence. For parents and individuals seeking guided group conversation.
• Wellbeing Retreats Vacation-style retreats in three locations: Battersea Townhouse Staycation (London), Hampshire Country Residence, and rural Vancouver Island (overseas retreats in Canada). Focus on empowerment, restoration, and rejuvenation. Bookings by enquiry only with customised pricing. For individuals and small groups seeking immersive restorative experiences.

Quantifiable outcome

• Small group sizes (maximum 6 per course) ensure personalized attention and engagement
• +2 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• St Charles Centre for Health & WellbeingcoreStrategic or Co-development PartnerHeld & Heard provides Reiki treatments at St Charles Centre for Health & Wellbeing in association with Local Authority projects and the NHS for the London Borough of Kensington and Chelsea. This includes delivery of services as a direct response to the Grenfell tragedy, demonstrating the company's integration with public healthcare and community support services.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Headspace: Major meditation and mental-wellness app with corporate and consumer offerings. Adjacent to Held & Heard's mindfulness and energy-healing practice, serving overlapping customer pain points at vastly greater scale and lower price points.
• Calm: Leading meditation and wellness app with hundreds of millions in funding. Competes for the same 'stress reduction, emotional balance, spiritual wellbeing' demand that Held & Heard addresses, but through digital, on-demand delivery rather than in-person sessions.
• Hay House: Global wellness, self-help, and holistic health publishing and education brand with a strong UK presence. Comparable as a broader incumbent that disseminates alternative-therapy and personal-development content at scale, versus Held & Heard's intimate, founder-led delivery.

Emerging players

• Lotus Wei: Energy-healing and flower-essence brand offering products, online sessions, and practitioner training. Comparable to Held & Heard as a smaller, founder-led energy-healing brand extending beyond in-person sessions into education and digital commerce.
• Suzanne Powell School: International spiritual and energy-healing school offering certifications, workshops, and retreats. Comparable to Held & Heard's Reiki training and retreat offering as another practitioner-led energy-healing education brand with a global student base.

Direct peers

• The Light Centre: London wellness centre offering yoga, Pilates, and complementary therapies including energy healing and Reiki. Overlaps directly with Held & Heard's Reiki practice, training, and community event model in the UK capital.
• Triyoga: London-based wellness studio offering yoga, meditation, and a wide range of holistic therapies. Comparable to Held & Heard as a UK hub for multi-modality, small-group and one-to-one wellness experiences, including energy work and teacher trainings.

Others

• Soul & Spirit: UK holistic-wellness magazine and platform covering alternative therapies, parenting, and conscious living. Relevant as an ecosystem connector in the same niche as Held & Heard rather than a direct competitor, useful for audience overlap and partnership.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/heldandhearduk
• Instagraminstagram.com/heldandheard
• LinkedInlinkedin.com/company/held-heard

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Held & Heard