KONE ELEVATORS ESCALATORS

Name

KONE ELEVATORS ESCALATORS

Legal name

KONE Corporation

Website

https://kone.mx

Company type

Public

Founded year

1910

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Vertical Transportation Equipment and Services (Elevators, Escalators and Automatic Building Doors)

NAICS

Elevator and Moving Stairway Manufacturing (333921)

akta.pro primary industry

Elevator, Escalator & Vertical Transportation Installation/Service (IMAFALAI)

akta.pro secondary industries

Elevator Repair & Emergency Callout Services (BPABAIAG), Elevator, Escalator & Lift Maintenance (IMAIABAF), Escalator Service & Maintenance (BPABAIAC)

Keywords

• Vertical transportation equipment
• Elevator manufacturing and installation
• Escalator and moving walk systems
• Automatic building doors
• Equipment maintenance and modernization

Headquarters

HQ city

Mexico City

HQ country

Mexico

HQ region

Latin America

Offices7 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. New Equipment Installation: KONE designs, manufactures, and installs new elevators and escalators for new building construction, including residential (KONE MonoSpace 300 DX, KONE MiniSpace DX), commercial, and transit/specialized segments (KONE TranSys DX).
2. Maintenance Services: KONE provides ongoing maintenance contracts under its KONE Care and KONE Care DX programs, including preventive maintenance visits, remote monitoring (KONE 24/7 Connected Services), and emergency repair services. Technicians certified per NOM-207 standards serve customers through service agreements.
3. Modernization and Upgrades: KONE offers modernization solutions for existing elevators and escalators, including full replacement, modular modernization, and component-by-component upgrades (door operators, signalization, lighting systems, destination control retrofits).
4. Remote Service and Digital Subscriptions: Revenue from remote diagnostic and reset services, as well as digital platforms (KONE Online, KONE Mobile) that provide real-time maintenance data access and equipment performance monitoring to building owners and managers.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

KONE Elevators Escalators designs, manufactures, installs and services elevators (MonoSpace DX, MiniSpace DX, TranSys DX), escalators and moving walks (TravelMaster 110/115, TransitMaster 120/140/165) and automatic building doors for commercial, residential, transit and public-infrastructure projects. The business also provides equipment modernization and recurring preventive-maintenance service contracts through its connected digital platform (KONE 24/7, KONE Remote Service, KONE Care DX), together with people-flow planning tools and access/monitoring solutions. Customers are primarily building developers, owners, facility managers and public-sector infrastructure operators served through direct country-level sales and service organizations.

Product overview

KONE ELEVATORS ESCALATORS offers a comprehensive portfolio of elevator and escalator solutions organized around three pillars: new equipment, maintenance services, and modernization. The elevator product line includes the KONE MonoSpace® DX and MiniSpace™ DX for passenger transport, and KONE TranSys™ DX for freight and demanding environments. The escalator portfolio spans the TravelMaster™ series (110, 115) for retail applications and the TransitMaster™ series (120, 140, 165) for transit infrastructure. KONE's digital ecosystem centers on KONE 24/7 Connected Services for AI-powered predictive maintenance, KONE Remote Service for remote diagnostics and reset, and KONE Care DX for sustainable intelligent maintenance. Design and planning tools (KONE Studio, KONE Escalator Planner, KONE Car Designer) support building professionals, while KONE Online and KONE Mobile provide customer-facing monitoring and communication portals. Advanced People Flow solutions including KONE Destination, Access, and Office Flow complete the smart building offering.

Differentiator

Problem solved

Functional benefit

Brands

• KONE MonoSpace DX: Machine-room-less elevator for low and medium-height residential and commercial buildings
• KONE MiniSpace DX
• KONE TranSys DX
• TravelMaster 110
• TransitMaster 120
• TransitMaster 140
• KONE Care DX
• KONE 24/7 Connected Services
• KONE Remote Service

Products and services

• KONE MonoSpace DX elevator Machine-room-less, gearless elevator for low- and mid-rise residential and commercial buildings, built on the EcoDisc drive and offered with digital connectivity and customizable cab interiors for developers and building owners.
• KONE MiniSpace DX elevator Compact machine-room elevator for high-rise commercial, residential and hotel buildings, offering high travel speed and ride quality along with KONE's digital services and interior design options.
• KONE TranSys DX freight elevator Heavy-duty freight elevator designed for retail, logistics, industrial and warehousing environments that need to move goods, trolleys and palletized loads safely.
• KONE TravelMaster escalators and moving walks Commercial escalator and moving-walk families (TravelMaster 110 and 115) for shopping centers, airports, transit stations, hotels, offices and other high-foot-traffic buildings.
• KONE TransitMaster heavy-duty escalators Heavy-duty, transit-grade escalators (TransitMaster 120, 140, 165) engineered for metro and rail stations, airports and other public infrastructure with very high passenger throughput and 24/7 operating demands.
• KONE automatic building doors Automatic sliding and swing building doors for commercial, retail, healthcare, hospitality and public buildings, designed to integrate with KONE access and people-flow systems.
• KONE 24/7 Connected Services Subscription-based always-on connected maintenance service that uses IoT sensors and the KONE cloud to monitor elevator and escalator health in real time, dispatch technicians proactively and shorten response times for building owners and facility managers.
• KONE Remote Service Cloud-based remote diagnostics and minor-reset service that identifies many faults and resolves them remotely on KONE equipment, reducing downtime and unnecessary site visits.
• KONE Care DX / KONE Care maintenance plans Tiered preventive-maintenance and full-service contracts for KONE and multi-brand elevators, escalators and doors, ranging from basic preventive service to fully comprehensive care including repairs and modernization advisory.
• KONE modernization and retrofit solutions Engineering and installation of modernization kits for aging elevators, escalators and doors — including drive, controller, signalization and interior upgrades — for building owners seeking to extend asset life and improve performance.
• KONE Destination, Access and Monitoring Solutions Integrated control and people-flow offerings covering destination dispatch (Destination Solutions), access control integration (Access Solutions) and centralized fleet monitoring (Monitoring Solutions) for commercial buildings.
• KONE Office Flow Smart-building people-flow and access platform that integrates KONE elevators with workspace booking, access control and occupancy systems to optimize how occupants move through office buildings.

Quantifiable outcome

• Elevator fault rate improved by 14% and entrapments reduced to zero during a 4-month pilot with 305 elevators at Helsinki University Hospital.
• +8 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature7 records

Partnerships

14 partnerships are on record, tiered regional.

• Maintenance & Construction Services LtdregionalChannel Partner/ Reseller/ DistributorAuthorized KONE distributor for Barbados, providing elevator and escalator sales, installation, and maintenance services in the Caribbean market.
• One ElevadoresregionalChannel Partner/ Reseller/ DistributorAuthorized KONE distributor for Brazil (0800 000-0698), providing elevator and escalator solutions including installation and maintenance services across Brazil.
• FABRIMETALregionalChannel Partner/ Reseller/ DistributorAuthorized KONE distributor for Chile, located at Volcan Lascar N°818, Parque Industrial Lo Boza, Pudahuel, providing elevator and escalator distribution and service.
• CONEKTA Ascensores y EscalerasregionalChannel Partner/ Reseller/ DistributorAuthorized KONE distributor operating in Colombia (Carrera 7 # 156 - 78 OF 1401), Costa Rica (Torre La Sabana, Piso 4), and Panama (Calle 50, Plaza 2000, Oficina 84), providing elevator and escalator solutions across Central America and the Andean region.
• ELMECregionalChannel Partner/ Reseller/ DistributorAuthorized KONE distributor for Curacao (Kaya Rakeliou No. 14 Schelpwijk), serving the Netherlands Antilles market.
• COYEPSAregionalChannel Partner/ Reseller/ DistributorAuthorized KONE distributor for Ecuador (Ciudadela Miraflores, Guayaquil), providing elevator and escalator sales and service.
• CEFINCOregionalChannel Partner/ Reseller/ DistributorAuthorized KONE distributor for El Salvador (Centro Financiero Gigante, Torre D, Nivel 3, Col. Escalón), providing elevator and escalator solutions.
• Elevadores UNO, S.A.regionalChannel Partner/ Reseller/ DistributorAuthorized KONE distributor for Guatemala (18 Calle 15-90, Zona 13), providing elevator and escalator distribution and service.
• CelectromecsaregionalChannel Partner/ Reseller/ DistributorAuthorized KONE distributor for Honduras (Tegucigalpa), providing elevator and escalator solutions and service.
• Caribbean Elevator Company LimitedregionalChannel Partner/ Reseller/ DistributorAuthorized KONE distributor for Jamaica (08 Duke Street, Kingston), providing elevator and escalator distribution and maintenance services in the Jamaican market.
• West Indies TechnologiesregionalChannel Partner/ Reseller/ DistributorAuthorized KONE distributor for Martinique (immeuble Hexagone 21 Petite Cocotte Ducos), serving the French Caribbean market.
• Ascensores GS&F, SACregionalChannel Partner/ Reseller/ DistributorAuthorized KONE distributor for Peru (Angulo 856, Urb. Corpac, San Isidro - Lima 18), providing elevator and escalator sales and service.
• Servicios e Instalaciones Técnicas S.A. de C.V.regionalChannel Partner/ Reseller/ DistributorAuthorized KONE distributor for the Dominican Republic (Mota #66, Los Prados, Santo Domingo), providing elevator and escalator installation and maintenance services.
• RBP Lifts LimitedregionalChannel Partner/ Reseller/ DistributorAuthorized KONE distributor for Trinidad & Tobago (36 Murray Street, Woodbrook), providing elevator and escalator distribution and service.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Hyundai Elevator: Korean elevator manufacturer with growing global ambitions in mid-rise and high-rise segments; increasingly competitive in Latin America, offering installation and connected service tiers overlapping KONE's product portfolio.
• TK Elevator: ThyssenKrupp's elevator spin-off and one of the Big Four global elevator manufacturers — directly competes with KONE on installation, maintenance, modernization, and digital services (MAX), particularly in commercial, transit, and high-rise segments.
• Schindler Group: Swiss-headquartered global elevator/escalator manufacturer with a strong footprint in Latin America — competes head-to-head with KONE on new installations, the PORT elevator technology, and Schindler Ahead connected maintenance subscriptions.
• Mitsubishi Electric (Elevator & Escalator): Major Japanese elevator manufacturer with a strong global installed base; competes with KONE in high-rise (NexWay), commercial, and transit segments, with growing presence in connected service offerings and modernization.
• Fujitec Co., Ltd. Mid-tier global elevator manufacturer with significant Latam and Asian exposure; competes with KONE in mid-rise commercial and residential segments, though with smaller scale and resources for connected service platforms.
• Otis Worldwide Corporation: The world's largest elevator and escalator manufacturer and service provider — directly competes with KONE across installation, maintenance, and modernization in Mexico and globally, with comparable Gen2-class machine-room-less products and connected service platforms.

Emerging players

• Cibes Lift Group: Swedish platform and accessibility lift specialist with global distribution; adjacent competitor in the accessibility/platform-lift niche that KONE also serves, increasingly relevant as building accessibility retrofits grow.
• Canny Elevator Co., Ltd. Major Chinese elevator manufacturer expanding internationally with cost-competitive offerings; an emerging threat in Latam mid-rise and residential segments where KONE competes on price-performance trade-offs.

Broad incumbents

• Stannah Lifts Holdings: UK-headquartered lift manufacturer and service provider with global commercial and home-lift operations; overlaps KONE in service, maintenance, and accessibility-lift niches though primarily non-Latam focused.
• Hitachi (Building Systems): Global conglomerate whose Building Systems division manufactures and services elevators and escalators — overlaps with KONE's product portfolio as part of a broader industrial portfolio rather than as an elevator pure-play.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/kone-mexico

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about KONE ELEVATORS ESCALATORS