FlexiNET Broadband

What FlexiNET Broadband does

FlexiNET Broadband Inc. is a privately held, Ktunaxa Nation-owned Internet Service Provider founded in 2007 and headquartered at 220 Cranbrook St. N., Cranbrook, British Columbia. The company delivers fixed-point wireless broadband and fiber-to-the-home (GPON) internet services to rural and underserved communities across the Kootenay region of Southeast British Columbia, with coverage spanning a Golden-to-Roosville corridor and extending west into the Creston Valley. Its network is supported by 24/7 automated operations monitoring and a local boots-on-the-ground operations team based in Cranbrook.

The product portfolio is structured around two technology stacks: a wireless tier with three residential plans (FlexiHome 5/1 Mbps at $84.95/month, FlexiStream 10/2 Mbps at $99.95/month, FlexiPro 30/5 Mbps at $139.95/month) and a fiber tier with three standard residential plans plus a custom symmetric-up-to-1 Gbps FlexiFiber Custom option for business and high-end residential needs. One-time fees of $299.95 apply for professional wireless installation and radio equipment. All plans include unlimited data, no contracts, and month-to-month billing with 30-day cancellation notice. A $100 Switch & Save credit is offered to new residential customers switching from another provider.

FlexiNET's go-to-market is direct-sales driven, with customers engaging via phone, email, and website to check coverage, schedule free site surveys, and sign up. Distribution relies on community signage, partner referrals from Columbia Basin Trust, the Ktunaxa Nation, and regional districts, and event-based community engagement. The company's principal strategic asset is its participation in the Columbia Basin Trust's Connect the Basin project, under which CBT has invested well over $50 million in fiber infrastructure to be operated by FlexiNET as last-mile ISP across 25 rural communities between 2025 and 2027.

Name

FlexiNET Broadband

Legal name

FlexiNET Broadband Inc.

Website

https://flexinet.ca

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

FlexiNET Broadband is a Ktunaxa Nation-owned ISP delivering fixed-point wireless and GPON fiber-to-the-home internet to rural and underserved communities across British Columbia's Kootenay region on a subscription basis with no contracts.

Ownership category

akta.pro rank

Product category

Rural Broadband Internet Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired Telecommunications Carriers (517111)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro industry

PRIMARYHDAIABAJ

Rural & Universal Service Fixed Broadband Providers

Hardware, Technology & Telecom/Telecommunications & Network Services/Fixed-Line Telecommunications (Voice & Broadband)

SECONDARYHDAIADAD

Wireless ISPs (WISPs) & Fixed Wireless Access Providers

Hardware, Technology & Telecom/Telecommunications & Network Services/Internet Service Providers (ISPs)

SECONDARYHDAIADAE

Fiber ISPs (FTTH/FTTP Retail Providers)

Hardware, Technology & Telecom/Telecommunications & Network Services/Internet Service Providers (ISPs)

Keywords

• Rural broadband internet
• Fixed wireless ISP
• Fiber-to-the-home
• Unlimited internet plans
• Rural internet service

Headquarters

HQ city

Cranbrook

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Residential Internet Service - Fiber: Monthly subscription fees for fiber optic internet service at tiered speed levels ranging from 50/10 Mbps to 200/40 Mbps, with custom configurations up to 1 Gbps symmetric available for business needs. All plans include unlimited data with no contracts required.
2. Residential Internet Service - Wireless: Monthly subscription fees for fixed wireless internet service at tiered speed levels ranging from 5/1 Mbps to 30/5 Mbps. Professional installation available for a one-time fee. Radio equipment can be purchased or financed.
3. Equipment and Installation: One-time fees for professional on-site installation ($299.95) and connecting radio equipment ($299.95). Equipment financing available upon request for customers preferring not to purchase outright.
4. New Customer Promotion: $100 credit on first bill for new residential customers switching from another internet provider. Must provide proof of previous service.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

FlexiNET Broadband is a rural Internet Service Provider delivering high-speed internet to underserved communities in Southeast British Columbia using both fixed-point wireless broadband (speeds 5/1 to 30/5 Mbps) and fiber-to-the-home (50/10 Mbps up to 1 Gbps symmetric) via GPON technology. The company sells tiered monthly subscription plans with unlimited data, no contracts, and 30-day cancellation notice, supported by 24/7 automated network monitoring and a Cranbrook-based operations team. Wireless customers can purchase or finance radio equipment and professional installation as one-time fees.

Product overview

FlexiNET Broadband is a local Internet Service Provider delivering high-speed internet to rural and underserved communities in South East British Columbia's Kootenay region. The company offers two distinct internet delivery technologies: wireless broadband using fixed-point technology for areas where fiber is not yet available, and fiber optic internet for the fastest and most reliable connections. The wireless portfolio includes three service tiers (FlexiHome, FlexiStream, FlexiPro) with speeds ranging from 5/1 Mbps to 30/5 Mbps. The fiber portfolio offers four tiers (FlexiFiber Home, FlexiFiber Stream, FlexiFiber Pro, and FlexiFiber Custom) with speeds ranging from 50/10 Mbps up to 1 Gbps symmetric. All plans include unlimited data usage with no contracts required. The company also participates in the Connect the Basin project in partnership with Columbia Basin Trust to bring free fiber installations to eligible rural homes.

Differentiator

Problem solved

Functional benefit

Brands

• FlexiFiber Home: Residential fiber internet plan offering 50/10 Mbps download/upload speeds at $84.95/month
• FlexiFiber Stream
• FlexiFiber Pro
• FlexiFiber Custom
• FlexiHome
• FlexiStream
• FlexiPro

Products and services

• FlexiHome Entry-level fixed-point wireless internet plan providing 5 Mbps download and 1 Mbps upload speeds for rural residential customers with light usage needs. Includes unlimited data with no contract and month-to-month billing.
• FlexiStream Mid-tier fixed-point wireless internet plan providing 10 Mbps download and 2 Mbps upload speeds for residential customers with moderate usage needs. Includes unlimited data with no contract.
• FlexiPro Premium fixed-point wireless internet plan providing 30 Mbps download and 5 Mbps upload speeds, suited for businesses and higher-usage households in rural areas. Includes unlimited data with no contract.
• FlexiFiber Home Entry-level fiber-to-the-home internet plan providing 50 Mbps download and 10 Mbps upload symmetric speeds for residential customers. Includes unlimited data with no contract required.
• FlexiFiber Stream Mid-tier fiber-to-the-home internet plan providing 100 Mbps download and 20 Mbps upload symmetric speeds, suited to heavy streaming and multi-device households. Includes unlimited data with no contract.
• FlexiFiber Pro Premium fiber-to-the-home internet plan providing 200 Mbps download and 40 Mbps upload symmetric speeds for demanding residential applications including remote work and gaming. Includes unlimited data with no contract; premium router recommended.
• FlexiFiber Custom Custom fiber-to-the-home internet solution providing symmetric speeds up to 1 Gbps with tailored bandwidth and configuration to meet specific business or residential requirements. Pricing available on inquiry.
• Wireless Installation Professional on-site wireless installation service performed by FlexiNET technicians, sold as a one-time fee of $299.95 per customer site.
• Radio Equipment Connecting radio equipment required for wireless internet service, sold for $299.95 per unit with optional equipment financing available on request.

Quantifiable outcome

• Network operational the day after devastating fire with temporary equipment in place; full restoration within a month via helicopter-delivered new building
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core and major.

• Ktunaxa NationcoreStrategic or Co-development PartnerFlexiNET is owned and operated by the Ktunaxa Nation, the Indigenous peoples whose territory includes the East Kootenay region. This ownership structure is central to FlexiNET's identity and mission, aligning the company with community development goals and Indigenous-led infrastructure initiatives. The partnership extends to collaborative projects with other Indigenous communities in the region.
• Lower Kootenay BandmajorStrategic or Co-development PartnerFlexiNET is working alongside the Lower Kootenay Band and Ktunaxa Nation on the Seven Nations Soaring Eagle Treatment Center project to provide internet infrastructure. The partnership demonstrates collaboration between FlexiNET, Lower Kootenay Band, and the Town of Creston on Indigenous community infrastructure development.
• Town of CrestonmajorStrategic or Co-development PartnerFlexiNET works with the Town of Creston as a supporting partner on the Seven Nations Soaring Eagle Treatment Center project. The collaboration extends to broader community infrastructure initiatives in the Creston area.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Regional players

• Tbaytel: Tbaytel is a municipally-owned regional telecom serving Northwestern Ontario with wireless, fiber, and data services to residential and business customers in underserved markets. Like FlexiNET, it operates as a community-rooted carrier outside major urban footprints.

Broad incumbents

• Bell Canada (BCE): Bell Canada is the largest incumbent Canadian carrier, providing wireline broadband, FTTH, and wireless across BC, including rural and remote footprints under the CRTC's broadband subsidy regime. It is the principal incumbent competitor to rural ISPs like FlexiNET.
• SaskTel: SaskTel is a provincially-owned Canadian incumbent telecom operating wireline, mobile, and broadband services in Saskatchewan, including rural builds under provincial universal service programs. Comparable to FlexiNET as a community-mandated carrier serving low-density markets.
• Telus Communications: Telus is a Canadian national incumbent providing wireline broadband, wireless, and IP services across BC and the rest of Canada, including rural buildouts under the Universal Service Fund. It is the dominant incumbent with overlapping coverage in parts of Southeast BC where FlexiNET competes.

Direct peers

• CCI Wireless: CCI Wireless is a Calgary-based Canadian rural wireless ISP serving remote communities across Western Canada with fixed wireless and fiber, including Indigenous-owned operating divisions. It is a directly comparable rural ISP using the same fixed-point wireless and FTTH mix as FlexiNET.
• Vexus Fiber: Vexus Fiber is a regional fiber-to-the-home ISP serving underserved communities in the US Southwest and Texas with gigabit symmetric plans and unlimited data, similar to FlexiNET's fiber offering. Both target small/medium markets that national carriers underserve.
• MetroNet: MetroNet is a US fiber-to-the-home ISP rapidly expanding into Tier 2/3 and previously underserved markets with gigabit symmetrical plans and no data caps, comparable to FlexiNET's fiber tiers and unlimited-data positioning for residential and small-business customers.
• Xplornet Communications: Xplornet is Canada's largest rural-focused fixed wireless and satellite broadband provider, serving rural and remote households and businesses where terrestrial carriers do not invest. FlexiNET operates in the same rural Canadian broadband niche and uses overlapping fixed-point wireless plus emerging fiber delivery.
• Ting Internet: Ting Internet is a fiber ISP owned by Tucows that brings gigabit FTTH to underserved small and mid-sized cities and towns in the US, with simple pricing and no contracts. It mirrors FlexiNET's fixed-price, no-contract, unlimited-data positioning for residential fiber customers.

Emerging players

• Starlink (SpaceX): Starlink delivers low-latency LEO satellite broadband directly to rural and underserved households via self-install kits, competing for the same rural Canadian subscribers that FlexiNET serves via fixed wireless. It represents the most disruptive substitute technology in FlexiNET's serviceable market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/flexinet-broadband

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FlexiNET Broadband