What Online Safety Commission does

The Online Safety Commission (OSC) is a Singapore government statutory body established under the Online Safety (Relief and Accountability) Act 2025 (OSRAA) that commenced operations on 29 June 2026. It serves Singapore Citizens, Permanent Residents, and long-term pass holders who are victims of online harms, providing a dedicated channel for reporting incidents and seeking redress. Phase 1 covers five harm categories — online harassment, doxxing, online stalking, intimate image abuse, and image-based child abuse — with progressive implementation of up to 13 categories under OSRAA. The OSC is supported by the Infocomm Media Development Authority (IMDA) and is headquartered in Singapore.

The OSC's product surface consists of seven interconnected services: a web-based online reporting portal (report.osc.gov.sg), an End-User Identity information application for victims seeking to identify anonymous perpetrators for civil action, a reconsideration process for internal review of OSC decisions within 14 days, an independent Online Safety Appeal Panel chaired by Professor Leslie Chew SC, statutory torts information enabling civil remedies under OSRAA, audience-segmented educational resources (Parents, Youths under 18, Adults), and a referral service connecting victims to five community partners. The Commissioner of Online Safety holds authority to issue binding directions to platforms, administrators, and communicators, with six Prescribed Online Service Providers (Meta, Google/YouTube, X, TikTok, SPH/HardwareZone, plus WhatsApp, Reddit, Telegram, WeChat for statutory torts purposes) required to respond to OSC directions within 24-48 hours.

As a government statutory body, the OSC is funded through government appropriations rather than commercial revenue. Reporting is free for all eligible persons; a nominal S$200 appeal fee is payable to the Online Safety Appeal Panel with fee waivers available. The business model is direct-to-consumer via the OSC website, IMDA contact centre (6377 3800), and community partner referrals, operating under a no-wrong-door policy across Singapore government agencies.

Name

Online Safety Commission

Legal name

Online Safety Commission

Website

https://osc.gov.sg

Company type

Private

Founded year

2026

Operating status

Operating

Short description

The Online Safety Commission is a Singapore government statutory body, operational since 29 June 2026, that provides reporting, redress, and education services to victims of online harms (including intimate image abuse, doxxing, and online harassment) and issues binding directions to prescribed online platforms.

Ownership category

akta.pro rank

Product category

Online Safety Regulation

NAICS

Justice, Public Order, and Safety Activities (922), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Legal Services (8111)

akta.pro primary industry

Risk Intelligence, Threat Monitoring & Crisis Response (Harmful trends, coordinated abuse) (BPAAALAN)

akta.pro secondary industries

Child Safety & Exploitation Prevention Operations (CSAM detection workflows, escalation) (BPAAALAK), Student Online Safety Monitoring & Self-Harm/Risk Detection (EDAFALAF)

Keywords

• Online harm reporting
• Online safety regulation
• Victim redress services
• Statutory tort remedies
• Online safety education

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government Funding: The Online Safety Commission is a Singapore government agency established under the Online Safety (Relief and Accountability) Act 2025 (OSRAA). As a statutory body, it is funded through government appropriations rather than commercial revenue generation.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

The Online Safety Commission (OSC) operates Singapore's dedicated government platform for reporting, assessing and addressing online harms including online harassment, doxxing, online stalking, intimate image abuse, and image-based child abuse. It issues binding directions to platforms and perpetrators, provides End-User Identity information to enable civil legal action, runs an internal reconsideration and independent appeal process, and publishes online safety educational resources for parents, youths and adults.

Product overview

The Online Safety Commission (OSC) is a Singapore government agency established on 29 June 2026 under the Online Safety (Relief and Accountability) Act 2025. The OSC provides a unified platform for victims of online harms to seek redress through multiple interconnected services: an online reporting portal for submitting harm reports, an End-User Identity application service for obtaining perpetrator information for court proceedings, a reconsideration process for reviewing OSC decisions, an independent Appeal Panel for further review, and statutory torts information for civil legal action. The OSC also provides educational resources organized by audience (Parents, Youths, Adults) and connects victims with community partner organizations for support.

Differentiator

Problem solved

Functional benefit

Products and services

• OSC Online Reporting Portal Web-based portal at report.osc.gov.sg allowing victims of online harms to submit reports for OSC assessment and potential action including directions to platforms, administrators, and communicators.
• End-User Identity (EUI) Information Application Service that allows victims who do not know who harmed them online to apply for identity information about anonymous account holders so they can pursue legal action in court under the statutory torts framework.
• Online Safety Learning Resources Educational content organised by audience segment (Parents, Youths under 18, Adults) providing practical guides on online safety, privacy controls, parental controls, and responding to online risks and harms.
• Reconsideration Service Internal OSC review process allowing victims and affected parties to request reconsideration of original OSC decisions within 14 days before escalating to the Appeal Panel.
• Online Safety Appeal Panel Independent appeal mechanism for parties dissatisfied with reconsidered OSC decisions, reviewed by a six-member panel comprising experts in law, clinical psychology, and academia. A S$200 appeal fee is payable via PayNow or Credit Card, with fee waivers available.
• Statutory Torts Information Information portal explaining civil remedies available under the Online Safety (Relief and Accountability) Act 2025, allowing victims to sue perpetrators of online harms including intimate image abuse, image-based child abuse, doxxing, online harassment, and online stalking.
• Community Partner Support Referral service connecting victims to five community partners (Fei Yue Community Services, Samaritans of Singapore, SHE - SG Her Empowerment, Singapore Children's Society, and TOUCH Community Services) for guidance, counselling, and emotional support.

Quantifiable outcome

• Minimum S$5,000 damages for image-based harms under statutory torts
• +2 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered core.

• IMDA (Infocomm Media Development Authority)coreStrategic or Co-development Partner · 29 June 2026The OSC is supported by IMDA. IMDA contact centre (6377 3800) handles questions about OSC reporting. IMDA has been issuing the Code of Practice for Online Safety - App Distribution Services and publishing Online Safety Assessment Reports on Designated Social Media Services since 2024.
• Fei Yue Community ServicescoreChannel Partner/ Reseller/ Distributor · 29 June 2026Community partner providing guidance and emotional support to victims of online harm. Can assist victims in understanding how to make reports to the OSC and provide other forms of assistance such as counselling.
• Samaritans of SingaporecoreChannel Partner/ Reseller/ Distributor · 29 June 2026Community partner providing emotional support and guidance to victims of online harm. Available to help victims understand the OSC reporting process and provide crisis support.
• SHE - SG Her EmpowermentcoreChannel Partner/ Reseller/ Distributor · 29 June 2026Community partner specialising in women's empowerment, providing guidance and support to female victims of online harm. Helps victims navigate the OSC reporting process.
• Singapore Children's SocietycoreChannel Partner/ Reseller/ Distributor · 29 June 2026Community partner providing support for child victims of online harm. Can assist parents and guardians in making reports to the OSC on behalf of minor victims.
• TOUCH Community ServicescoreChannel Partner/ Reseller/ Distributor · 29 June 2026Community partner providing community support services including assistance to victims of online harm. Helps victims understand the OSC reporting process and provides counselling and other support.
• Meta Platforms, Inc. (Facebook, Instagram)coreTechnology or Integration · 29 June 2026Prescribed Online Service Provider (POSP) with additional obligations under OSRAA. Must respond to OSC directions and Online Harm Notices within specified timeframes. Additional obligations include disabling identical copies of harmful content and restricting future accounts created by perpetrators.
• Google LLC (YouTube, Google Maps Reviews)coreTechnology or Integration · 29 June 2026Prescribed Online Service Provider (POSP) with additional obligations under OSRAA. Must respond to OSC directions and Online Harm Notices within specified timeframes (24 hours for intimate image abuse/image-based child abuse, 48 hours for other harms).
• X Corp. (X)coreTechnology or Integration · 29 June 2026Prescribed Online Service Provider (POSP) with additional obligations under OSRAA. Must respond to OSC directions and Online Harm Notices within specified timeframes.
• TikTok Pte. Ltd.coreTechnology or Integration · 29 June 2026Prescribed Online Service Provider (POSP) with additional obligations under OSRAA. Must respond to OSC directions and Online Harm Notices within specified timeframes.
• SPH Media Limited (HardwareZone Forums)coreTechnology or Integration · 29 June 2026Prescribed Online Service Provider (POSP) with additional obligations under OSRAA. Must respond to OSC directions and Online Harm Notices within specified timeframes.
• WhatsApp LLCcoreTechnology or Integration · 29 June 2026Prescribed Online Service Provider (POSP) for statutory torts purposes with duties to respond reasonably to Online Harm Notices within specified timeframes.
• Reddit, Inc.coreTechnology or Integration · 29 June 2026Prescribed Online Service Provider (POSP) for statutory torts purposes with duties to respond reasonably to Online Harm Notices within specified timeframes.
• Telegram Messenger Inc.coreTechnology or Integration · 29 June 2026Prescribed Online Service Provider (POSP) for statutory torts purposes with duties to respond reasonably to Online Harm Notices within specified timeframes.
• WeChat International Pte. Ltd.coreTechnology or Integration · 29 June 2026Prescribed Online Service Provider (POSP) for statutory torts purposes with duties to respond reasonably to Online Harm Notices within specified timeframes.
• Online Safety Appeal PanelcoreStrategic or Co-development Partner · 29 June 2026Independent panel comprising individuals from academia, society, and industry across different areas of expertise. Acts independently of the OSC to assess appeals. Six members appointed for a three-year term by the Minister for Digital Development and Information. Chaired by Professor Leslie Chew SC.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• eSafety Commissioner (Australia): Australia's eSafety Commissioner is a statutory office with comparable functions to OSC: it provides a reporting portal for online harms, issues removal notices to platforms, runs prevention education programs, and operates a complaints scheme for cyberbullying, image-based abuse and adult cyber abuse. It is the closest international analogue to Singapore's OSC in scope and regulatory design.
• Internet Watch Foundation: The UK-based Internet Watch Foundation operates a reporting hotline for child sexual abuse material and is internationally recognized for content assessment, platform notification and victim support referrals. It overlaps directly with OSC's image-based child abuse reporting workflow and CSAM escalation function.
• Coimisiún na Meán (Online Safety): Ireland's Coimisiún na Meán (formerly BAI) operates an Online Safety Commissioner function with regulatory powers over harmful online content, codes of practice for platforms, and a complaint and redress pathway. It mirrors OSC's blend of reporting portal, platform direction authority and content moderation oversight under a statutory framework.

Regional players

• National Center for Missing & Exploited Children (NCMEC): NCMEC operates the US CyberTipline for reports of child sexual exploitation and works with platforms, law enforcement and international partners on CSAM identification and takedown. It is functionally comparable to OSC's image-based child abuse handling but operates as a private non-profit under US jurisdiction rather than as a government statutory body.

Broad incumbents

• Canadian Centre for Cyber Security: Canada's federal cyber authority oversees national cyber incident response, threat intelligence and public guidance. While broader in scope than OSC, its functions around online harm reporting, public safety advisories and platform coordination intersect with OSC's mandate and represent a comparable national-scale public-sector approach.
• Ofcom (Online Safety): Ofcom, the UK's communications regulator, took on Online Safety functions under the Online Safety Act 2023, including platform risk assessments, codes of practice, enforcement powers and a reporting route for harms. It is a broader incumbent regulator whose Online Safety division is functionally comparable to OSC, though it spans broader communications oversight.

Others

• INHOPE (International Association of Internet Hotlines): INHOPE is a global network of internet hotlines, including Singapore's own reporting channel, that coordinate CSAM and illegal content takedown across jurisdictions. It is thematically comparable to OSC's image-based child abuse function and represents the international ecosystem in which OSC's reporting data flows.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Online Safety Commission