Gibson Center For Senior Services, Inc.

What Gibson Center For Senior Services, Inc. does

Gibson Center for Senior Services, Inc. is a 501(c)(3) nonprofit corporation (EIN 02-0351152) headquartered at 14 Grove St in North Conway, New Hampshire, serving seniors aged 60 and older across Northern Carroll County since its formal incorporation in 1979 (origins traceable to 1973). The organization operates a multi-service wraparound model encompassing congregate dining (daily hot lunch in the Sprague Dining Room), Meals on Wheels home delivery across 7 routes, door-to-door transportation services covering 7 towns (Bartlett, Jackson, Conway, Albany, Madison, Eaton, Chatham), and affordable independent senior housing through its wholly-owned Silver Lake Senior Housing Corporation (19 units in Madison, NH). In FY2026 it served more than 60,000 meals, logged 26,000 transportation miles, engaged 7,000+ program participants, and received $300,000 in donor contributions.

Beyond its core nutrition, transportation, and housing lines, the Gibson Center offers wellness programs (Strength Balance & Stretch, Chair Exercise, Tai Ji Quan), digital literacy training, personalized Medicare and VA benefits counseling, advanced care planning, caregiver support (REACH coaching, peer groups), a Friendly Visitor program, and the USDA-funded Stay Warm, Safe & Dry home modification service. The organization also runs a volunteer-operated Gibson Thrift Store, an annual Gibson Gala, seasonal craft fairs, day trips, and overnight tours via Collette Tours. Revenue is generated through government grants (federal, state, local), individual donations (including Abundance Guild $1,000+ tier and Legacy Honor Society planned giving), thrift store sales, housing rents ($925–$1,200/month), and venue rentals. Service delivery is supported by a small paid staff of 1–10 and 100+ active volunteers sourced through Carroll County RSVP and direct recruitment.

The business model is fundamentally community-led and donation-based: most direct services are provided free with suggested voluntary contributions ($3–$5 per meal or trip), requiring continuous fundraising, grant writing, and volunteer recruitment to sustain operations. Deep institutional partnerships with Memorial Hospital/MaineHealth, OLLI, AARP, USDA Rural Development, Service Link, and the MWV Age Friendly Communities network create a structural moat in the rural Mt. Washington Valley service area. No proprietary technology, digital platform, or AI/ML capabilities are deployed; operations are entirely human-intensive. Governance is provided by a 12-member Board of Directors led by President Barb W. Campbell, with David Smolen as Executive Director.

Name

Gibson Center For Senior Services, Inc.

Legal name

Gibson Center for Senior Services, Inc.

Website

https://gibsoncenter.org

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

1–10 employees

Short description

Gibson Center for Senior Services is a 501(c)(3) nonprofit in North Conway, NH providing nutrition (congregate dining and Meals on Wheels), transportation, affordable senior housing, wellness, and caregiver support programs to adults 60+ across Northern Carroll County since 1979.

Ownership category

akta.pro rank

Product category

Senior Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Community Food Services (62421)

SIC

Services-Facilities Support Management Services (8744), Services-To Dwellings & Other Buildings (7340)

akta.pro industry

PRIMARYBPAGAEAF

Elder Services & Aging Support

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYHSABANAM

Meals, Nutrition & Congregate Dining Day Programs

Home & Personal Services/Elder Care & In-Home Care Services/Adult Day Care & Senior Day Programs

SECONDARYHSABAOAG

Social, Community & Senior Center Outings Transport

Home & Personal Services/Elder Care & In-Home Care Services/Senior Transportation & Escort Services

SECONDARYHLADAIAJ

Community-Based Senior Centers with Adult Day Services

Healthcare & Life Sciences/Elder Care & Long-Term Care/Adult Day Health Care & Senior Day Care

Keywords

• Senior nutrition programs
• Community transportation services
• Affordable senior housing
• Nonprofit senior services
• Caregiver support programs

Headquarters

HQ city

North Conway

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Grants and Funding: Primary funding from government sources (federal, state, local) for senior nutrition programs, transportation, and services. Required to serve on a donation-only basis.
2. Individual Donations: One-time and recurring donations from individuals, including Abundance Guild members ($1,000+ annually), memorial/tribute gifts, and general contributions.
3. Thrift Store Revenue: Gibson Thrift Store operated by volunteers generates proceeds that support Gibson Center programs.
4. Room Rentals: Rental of Sprague Dining Room ($35/2 hours) and Glenna Mori Activity Room ($25) for community events and gatherings.
5. Planned Giving/Legacy Gifts: Charitable bequests, IRA rollovers, appreciated stock donations, and retirement account beneficiary designations through Legacy Honor Society.
6. Housing Rent: Silver Lake Landing apartments - Low income rent $925/month (avg 2/3 fair market) and Fair Market Value $1200/month, includes heat and hot water.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

The Gibson Center for Senior Services is a nonprofit that delivers a wraparound suite of senior services in Northern Carroll County, NH: daily Congregate Dining and home-delivered Meals on Wheels, door-to-door transportation, affordable independent senior housing (Silver Lake Landing), wellness/exercise and education programs, Medicare/VA/advanced care counseling, the Stay Warm Safe & Dry home modification program, caregiver support, and recreational day/overnight trips and craft fairs, funded through government grants, donations, thrift store proceeds, and sponsorships.

Product overview

The Gibson Center for Senior Services operates as a multi-service nonprofit organization offering a comprehensive portfolio of programs for seniors in Northern Carroll County, NH. The core offerings center on nutrition services (Congregate Dining and Meals on Wheels), transportation, and housing (Silver Lake Landing). Additional services include wellness programs (Strength Balance & Stretch, Chair Exercise, Tai Chi Quan), educational offerings (Computer Training, Medicare Counseling), home modification assistance (Stay Warm Safe & Dry), and companionship services (Friendly Visitor Program, Senior Resource Navigator). The organization also manages a Thrift Store, operates venue rentals through the Sprague Dining Room and Glenna Mori Activity Room, and facilitates recreational programming including Day Trips, Overnight Trips, and Craft Fairs. Donation-based giving options include one-time contributions, monthly recurring donations, Abundance Guild recognition for major donors, memorial gifts, and Legacy Honor Society planned giving.

Differentiator

Problem solved

Functional benefit

Brands

• Silver Lake Landing: 19-unit affordable independent housing apartment building for seniors (age 62+) located on Silver Lake in Madison, NH
• Gibson Globetrotters
• Sprague Dining Room
• Stay Warm, Safe and Dry Program
• Gibson Globetrotters

Products and services

• Congregate Dining Daily hot lunch served on-site at the Gibson Center Sprague Dining Room weekdays from 11:30am to 12:15pm, providing a full hot entrée, two sides, dessert and beverage to seniors at a suggested donation of $3 per visit (60+) or $4 (under 60).
• Meals on Wheels Home-delivered weekday hot meals and frozen weekend meals for homebound seniors, accompanied by a daily newspaper, wellness check, and emergency blizzard bag by volunteer drivers across 7 routes, with a suggested donation of $3 per meal for seniors 60+.
• Transportation Services Door-to-door, wheelchair-accessible bus service for seniors 60+ and people with disabilities in Conway, Bartlett, Madison, Eaton, Albany, and Jackson, providing rides to medical appointments, shopping, and daily living needs for a suggested donation of $5 per trip.
• Silver Lake Landing Housing 19-unit affordable independent senior housing apartment building (62+) on Silver Lake in Madison, NH, offering 1- and 2-bedroom units for $925/month (low-income, approximately 2/3 of fair market) or $1,200/month (fair market), with heat and hot water included and preference given to Madison then Carroll County residents.
• Gibson Thrift Store Volunteer-operated thrift store selling apparel, shoes, handbags, jewelry, belts, scarves, and small housewares, with all proceeds directed to supporting Gibson Center programs; open Mon-Sat 10AM-2PM at 14 Grove St, North Conway.
• Strength, Balance & Stretch Group exercise program taught by Exercise Specialist Ann Fargo meeting Tuesdays and Thursdays at 9AM and 10:10AM, sold as a 25-class package for $75.
• Chair Exercise Seated exercise class for seniors who use assistive walking devices, meeting Mondays and Fridays at 10:30AM with voluntary donations accepted.
• Tai Ji Quan: Moving for Better Balance Evidence-based Tai Ji Quan class (TJQMBB) focused on balance and strength improvement, meeting Mondays and Thursdays at 4:00PM, taught by certified TJQMBB instructors.
• Computer Training Free digital literacy training for seniors covering email, Zoom, medical portals, telehealth appointments, internet safety, and scam prevention, offered Fridays and on additional days.
• Personalized Medicare Counseling Unbiased, personalized Medicare enrollment counseling for individuals approaching age 65, explaining options between Medicare Advantage and traditional Medicare.
• Veterans' Administration Benefits Counseling By-appointment VA benefits consultation for veterans and their families, offered on the second and fourth Thursdays from 9AM to 3PM.
• Advanced Care Planning End-of-life care planning assistance delivered by Joan Lanoie, helping seniors document their wishes and providing guidance for family members.
• Stay Warm, Safe & Dry Home Modification Program Home repair coordination service for seniors covering grab bar installation, porch step repair, lighting improvements, smoke detector installation, and wheelchair ramp additions; eligible low/very low-income homeowners can access USDA Rural Development grants up to $10,000, supplemented by Tufts Health Plan Foundation support.
• Friendly Visitor Program Trained volunteer home-visit companionship and meaningful activity program (walking, games, crafts, conversation) for individuals experiencing memory loss.
• Senior Resource Navigator One-on-one professional assistance for seniors and their families addressing housing, licensing, media, health resources, home health and other resource requests, coordinated by Senior Resource Navigator Renee Wheaton.
• Caregivers Program Caregiver support program offering REACH coaching, peer support groups, late evening Zoom meetings, and Friendly Visitor respite visits for family caregivers.
• Day Trips Organized group bus excursions for seniors to local attractions, concerts, museums, and community events throughout the Mt. Washington Valley and beyond.
• Overnight Trips (Gibson Globetrotters) Multi-day group tours organized through Collette Tours under the Gibson Globetrotters brand, with destinations including Southern Charm, Discover America's Cowboy Country, Iceland's Northern Lights, Alaska, Amish Country, British Isles, Santa Fe, and New York City Radio City Christmas Rockettes.
• Craft Fairs Quarterly/seasonal craft fairs held at the Gibson Center on Memorial Day, Independence Day Weekend, Labor Day Weekend, and Columbus Day Weekend, featuring local artisans and serving as both community engagement and fundraising events.
• Sprague Dining Room Rental 1,550 square foot event space seating 80 people available for community event rental at $35 per 2-hour booking, with audio equipment, podium, and projection screen included.
• Glenna Mori Activity Room Rental Activity room with 70-person seating capacity, projector, and 8-speaker media system available for community rental at $25 per booking, suitable for meetings, presentations, and activities.

Quantifiable outcome

• 60,000+ meals served annually, 26,000+ transportation miles, 7,000+ program participants
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered foundational, core and minor.

• Tri-County Community Action ProgramfoundationalStrategic or Co-development Partner · 1 January 1973Instrumental in funding kitchen and dining room construction during the founding of the Gibson Center in 1973.
• Memorial Hospital (MaineHealth)coreStrategic or Co-development PartnerPartner in senior healthcare services. Gibson Center provides transportation to medical appointments and collaborates on health programs including Falls Prevention Task Force.
• Carroll County RSVPcoreStrategic or Co-development PartnerTHE place to go for every conceivable volunteer opportunity. Without them, the Gibson Center could barely function.
• OLLI (Osher Lifelong Learning Institute)coreStrategic or Co-development PartnerProvides 20 free memberships ($40 each) to OLLI classes. Collaborative educational programming for seniors.
• Service LinkcoreStrategic or Co-development PartnerThirteen community-based Resource Centers providing information and referrals for older adults, adults with disabilities, chronic illness, and their families.
• Mount Washington Valley Adult Day CenterminorStrategic or Co-development PartnerReferral relationship for seniors needing adult day care services. Community collaboration on dementia-friendly initiatives.
• AARPminorStrategic or Co-development PartnerAARP classes offered at Gibson Center. Partnership in Age-Friendly Communities network.
• Freedom (Town)minorStrategic or Co-development PartnerSenior Resource Navigator previously Resource Coordinator for Freedom. Renee Wheaton maintains relationships with local service agencies.
• MWV Age FriendlycoreStrategic or Co-development PartnerGibson Center is part of the MWV Age Friendly Communities initiative promoting livable communities for seniors.
• Carroll County Coalition for Public HealthcoreStrategic or Co-development PartnerPartnership on COVID-19 vaccination clinics and public health initiatives. Cal Gilbert serves as Public Health Advisory Council Coordinator.
• Adam Balodis (Contractor)minorImplementation/ SI/ Consulting PartnerLicensed contractor providing home modification services for Stay Warm, Safe & Dry program.
• Collette ToursminorChannel Partner/ Reseller/ DistributorTour operator organizing overnight trips including Southern Charm, Discover America's Cowboy Country, and Iceland's Northern Lights tours.

Scale indicators13 records

Recent moves2 records

Expansion highlights5 records

Regional players

• White Mountain Community Health Center: A community health center serving Conway and surrounding Mount Washington Valley communities with primary care, behavioral health, and senior-services coordination — a regional partner/peer addressing overlapping senior-population health and support needs.
• Granite United Way: Granite United Way is a regional funder and convener across Carroll, Coos, and Grafton Counties (NH) and adjacent VT counties, supporting senior nutrition, transportation, and caregiver programs via partner agencies analogous to Gibson; board member Caleb Gilbert is affiliated with its Public Health Advisory Council.
• Northern Human Services / Carroll County Coalition for Public Health: A public-health coalition serving Carroll County seniors, with which Gibson partners on COVID-19 vaccination clinics and senior health initiatives — a regional peer addressing overlapping senior-wellness and public-health needs.

Broad incumbents

• Meals on Wheels America (national network): The national umbrella organization for the Meals on Wheels program that Gibson's home-delivered meals service participates in; provides funding, advocacy, and standards to thousands of local senior nutrition programs analogous to Gibson's nutrition line.
• AARP New Hampshire: AARP runs Age-Friendly Communities programming (in which Gibson participates via MWV Age Friendly) and offers senior classes, advocacy, and benefits counseling across NH — overlapping with Gibson's caregiver support, Medicare-adjacent counseling, and wellness programming for the same 60+ demographic.
• National Council on Aging (NCOA): NCOA is a national nonprofit focused on aging well, providing benefits access, caregiver support, and community-program resources that parallel Gibson's Senior Resource Navigator, Medicare counseling, and caregiver programs at national scale.

Direct peers

• Elder Services of the Merrimack Valley (and NH equivalents): An Area Agency on Aging-style nonprofit providing nutrition, transportation, housing, and caregiver support to seniors in a different NH/MA region — a structurally identical Aging Services Access Point model that benchmarks Gibson's service mix and funding approach.
• Service Link Resource Center: Service Link is a New Hampshire network of 13 community-based Aging and Disability Resource Centers providing information, referrals, and supportive services to older adults and persons with disabilities — directly overlapping Gibson's resource-navigation, caregiver support, and senior-services mission in the same state.
• Tri-County Community Action Program: Tri-County CAP was the founding partner that funded Gibson's kitchen and dining room in 1973 and continues as a regional community-action nonprofit delivering senior nutrition, transportation, housing, and energy-assistance services across Carroll, Coos, and Grafton Counties — essentially a sibling agency with overlapping programs.
• Mount Washington Valley Adult Day Center: A nearby adult day services provider that operates a referral relationship with Gibson Center, serving cognitively and physically impaired seniors in the same Mount Washington Valley region with overlapping clientele and shared dementia-care programming.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC-h_bEf_2SgSLNK4gYXfGFA
• Facebookfacebook.com/gibsoncenterNH
• Instagraminstagram.com/thegibsoncenternh/?hl=en
• LinkedInlinkedin.com/company/gibson-center-for-senior-svc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gibson Center For Senior Services, Inc.