Capability Support Services Inc.

Name

Capability Support Services Inc.

Legal name

Capability Support Services Inc.

Website

https://capabilitysupport.ca

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Supportive Housing and Attendant Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

akta.pro secondary industry

Disability Services & Independent Living Support (BPAGAEAG)

Keywords

• Attendant care services
• Supportive housing
• Assisted living
• Disability support services
• Community outreach programs

Headquarters

HQ city

Hamilton

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Funding (Ministry of Health): Capability Support Services is a not-for-profit organization funded by the Ministry of Health, providing quality attendant services to seniors and individuals with physical disabilities in Supportive Housing, Assisted Living, and Attendant Outreach services.

Distribution channels1 record

Marketing channels1 record

Core offering

Capability Support Services Inc. is a not-for-profit organization funded by the Ontario Ministry of Health that provides quality attendant services to seniors and individuals with physical disabilities. Its service portfolio comprises Supportive Housing, Shared Living, Community Programs (community outreach), Attendant Outreach Services, and a Fee for Service program for those who do not qualify for Ministry-funded services. Care is delivered directly by staff at multiple residential sites and through in-home visits across Hamilton, Burlington, and Dunnville.

Product overview

Capability Support Services Inc. is a not-for-profit organization funded by the Ministry of Health that provides quality attendant services to seniors and individuals with a physical disability. The organization operates a portfolio of interconnected service programs: Supportive Housing provides residential attendant care, Shared Living offers shared residential arrangements, Community Programs deliver outreach support, and Attendant Outreach Services provide in-home assistance. Fee for Service options supplement funded services for those who do not qualify for Ministry coverage.

Differentiator

Problem solved

Functional benefit

Products and services

• Supportive Housing

Named customers4 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Ontario Health (OH)coreStrategic or Co-development Partner · 6 March 2026Ontario Health is the provincial health authority that funds and oversees healthcare service providers including Capability Support Services Inc. The relationship involves Multi-Sector Service Accountability Agreement (MSAA) for health service provision.
• Thrive GroupcoreStrategic or Co-development PartnerThrive Group is a non-profit, charitable organization that acts as the umbrella organization for charities with a healthcare focus by sharing best practices and back office resources. Capability Support Services is one of the member organizations under this umbrella.
• St. Peters ResidenceminorStrategic or Co-development PartnerNot-for-profit 221 bed long-term care residence in Hamilton's Chedoke community. Features quality care in a home-like environment, nurturing the body, the mind and spirit.
• AbleLivingminorStrategic or Co-development PartnerAbleLiving is a non-profit charity that has been serving adults with physical disabilities for more than thirty-five years. Services are located throughout Ontario's Golden Horseshoe area.
• Idlewyld ManorminorStrategic or Co-development PartnerIdlewyld Manor is a long-term care residence pride themselves on making this a place you can call home in the truest sense.

Recent moves4 records

Expansion highlights3 records

Others

• Thrive Group: Parent charitable umbrella organization for health-focused member charities including Capability Support Services, AbleLiving, St. Peter's Residence, and Idlewyld Manor. Provides shared back-office services and strategic oversight to Capability.

Direct peers

• CarePartners: Ontario-focused home and community care provider delivering personal support worker and attendant services funded by Ontario Health and LHINs. Comparable government-funded attendant outreach model for seniors and persons with disabilities.
• ParaMed Home Health Care: One of Canada's largest home and community care providers, delivering personal support, attendant, and assisted living services in Ontario under government contracts. Comparable attendant outreach and supportive housing services for seniors and persons with disabilities.
• Bayshore HealthCare: Major Canadian home and community health services provider offering personal support, attendant care, and assisted living services across Ontario. Directly overlaps with Capability's outreach and supportive housing programs.
• Closing the Gap Healthcare: Ontario-based provider of home and community support services including personal support, attendant care, and assisted living programs. Comparable service portfolio and Ontario Health funding model.
• AbleLiving Services: Sister organization under the Thrive Group umbrella; provides attendant and supportive housing services to adults with physical disabilities across Ontario's Golden Horseshoe. Operates a near-identical service model and target population as Capability Support Services.
• March of Dimes Canada: National nonprofit providing attendant services, supportive housing, and independent living support for adults with physical disabilities across Ontario. Directly comparable target population and service mix.
• VON Canada (Victorian Order of Nurses): National nonprofit providing personal support, attendant care, and community support services across Ontario, including in the Hamilton region. Directly comparable service offerings and government-funded delivery model.

Regional players

• Community Support Services Network (CSSN) member agencies: Network of Ontario nonprofit community support service agencies delivering attendant care, Meals on Wheels, and supportive housing across various LHIN regions. Comparable nonprofit service model and provincial funding structure.

Broad incumbents

• St. Peter's Residence: Sister organization under Thrive Group; operates a 221-bed long-term care residence in Hamilton. While focused on long-term care rather than attendant outreach, it is part of the same charitable umbrella and shares back-office and governance resources with Capability.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/capability-support-services-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Capability Support Services Inc.