CTS CUSTOMS AND TRADE SOLUTIONS PTY LTD

Name

CTS CUSTOMS AND TRADE SOLUTIONS PTY LTD

Legal name

CTS Customs and Trade Solutions Pty Ltd

Website

https://ctsaus.com.au

Company type

Private

Operating status

Operating

Ownership category

akta.pro rank

Headquarters

HQ city

Pyrmont

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Freight Forwarding Services: Revenue generated from sea freight, air freight, and road freight forwarding services. Services include full container loads (FCL), less than container load (LCL) consolidations, refrigerated cargo, and project cargo. Pricing based on shipment characteristics, routes, and service level requirements.
2. Customs Brokerage Services: Fees for customs clearance services including documentation preparation, regulatory compliance management, and customs authority liaison. Professional services supporting goods import/export through Australian borders.
3. Warehousing and Distribution: Contract distribution and warehousing services including storage between customs clearance and delivery, fulfillment services, and distribution to various endpoints including direct to consumers.
4. Project Advisory Services: Consulting and advisory services for complex, oversized, or remote-site freight logistics including risk assessment, route planning, and end-to-end project engineering.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

CTS is an Australian freight forwarding and customs brokerage firm that moves goods internationally and domestically across sea, air and road modes, supported by customs clearance, warehousing and distribution, and specialized project advisory services for oversized or remote-site cargo. Each customer is assigned a dedicated account manager who owns shipments end-to-end, with the CTS Tracker platform providing real-time visibility into shipment events, customs status, invoices and documentation. AI-assisted customs processing and offshore document automation reduce manual effort and error rates, while 24/7 operator support enables proactive exception handling.

Product overview

CTS CUSTOMS AND TRADE SOLUTIONS PTY LTD is a freight forwarding and customs brokerage provider offering a comprehensive suite of logistics services. The core product portfolio includes six interconnected service lines: Sea Freight, Air Freight, Road Freight, Warehousing & Distribution, Customs Brokerage, and Project Advisory. These services are unified by the CTS Tracker visibility platform, which provides customers real-time tracking across all freight modes. Supporting tools include container specification documents and a volume calculator. The company differentiates through AI-assisted customs processing and 24/7 operational support, with a single account management team overseeing end-to-end shipments.

Differentiator

Problem solved

Functional benefit

Brands

• CTS Tracker: A tracking platform for monitoring shipment events, checking customs status, retrieving invoices and documents, and viewing cargo details in real-time.

Products and services

• Sea Freight Ocean freight forwarding service offering full container loads (FCL), less than container load (LCL) consolidations, refrigerated cargo, and project cargo handling through global port networks for businesses moving goods internationally.

Quantifiable outcome

• Quote response time within four hours

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature3 records

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Regional players

• Mainfreight: Australia/New Zealand-headquartered freight forwarder with global network offering sea, air, road, and warehousing services. Comparable regional competitor with similar service-bundling approach.
• Toll Holdings: Major Asia-Pacific logistics provider offering freight forwarding, customs brokerage, and warehousing. Closest Australian-region peer to CTS in service portfolio and customer base.

Direct peers

• Flexport: Digital-first freight forwarder offering ocean, air, and trucking services with proprietary visibility technology. Closest tech-enabled peer to CTS in combining traditional forwarding services with digital customer experience.

Broad incumbents

• Kuehne+Nagel: Top-three global freight forwarder with comprehensive sea, air, road, and customs brokerage services. Comparable to CTS across all core service lines but with much larger scale and broader geographic coverage.
• DHL Global Forwarding: One of the world's largest freight forwarders offering air, ocean, and road freight plus customs services globally. Directly comparable to CTS in core service offering but at vastly greater scale with owned infrastructure.
• Expeditors International: Global logistics company providing air, ocean, and ground forwarding plus customs services. Comparable business model to CTS with a strong technology and customer-service orientation.
• DSV: Global freight forwarder providing air, sea, road, and customs services through a network model similar to CTS's partner approach. Highly comparable in service breadth and customer-segment focus.

Emerging players

• Twill (by Maersk): Digital freight forwarder launched by Maersk targeting small and mid-sized businesses with simplified online booking and tracking. Comparable to CTS in targeting SMB importers/exporters but with much stronger technology stack and brand.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cts-customs-and-trade-solutions-pty-ltd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CTS CUSTOMS AND TRADE SOLUTIONS PTY LTD