Guardian House

What Guardian House does

Guardian House is a San Antonio-based nonprofit founded in 1997 that delivers trauma-informed social services to families navigating high-conflict custody situations, domestic violence, and separation. Its core offerings are organized into four service lines: supervised visitation (court-ordered visits in a secure, therapeutic environment), monitored kids exchanges (neutral, conflict-free child transfers), mental health and reunification counseling (individual, family, couples, and reunification therapy), and parenting education programs (Triple P, Cooperative Parenting, Shared Parenting, and Family Transitions). Services are delivered by trained clinical staff at a single physical facility — the Harvey E. Najim Campus at 1354 Basse Rd, which moved into a purpose-built, $4 million trauma-informed space in November 2025 and includes 12 visitation rooms, therapy rooms, shared play spaces, an outdoor playground, a dedicated parenting classroom, 24/7 surveillance, and an on-site law enforcement officer during service hours.

The organization has no proprietary technology product and operates as a direct service provider rather than a software platform. There is no app, API, SDK, or digital product in its portfolio; technology use is limited to standard website, email, social media, and basic online enrollment forms. Services are offered in English and Spanish, with limited virtual delivery for parenting classes, counseling, and certain court-ordered visitations. In 2025, Guardian House logged 12,476 client encounters across 601 families, 947 children, and 760 adults, delivered 3,036 hours of parenting education, 1,661 hours of counseling, and 1,474 hours of supervised visitation and monitored exchanges.

Guardian House's business model is a hybrid nonprofit revenue stack. Program service fees are charged on a sliding scale, ranging from $10/hour for court-ordered supervised visits under the Bexar County Two Page Order up to $95–$155/hour for private-pay visits; counseling starts at $35 and reunification counseling at $55. The bulk of operating support, however, comes from charitable donations (individuals, corporate sponsors including Valero, H-E-B, Frost Bank, and PwC Foundation, and private foundations including Harvey E. Najim Charitable Foundation, Greehey Family Foundation, Kronkosky Foundation, Meadows Foundation, and Anderson Foundation), government grants and contracts (Bexar County, State of Texas, City of San Antonio), and fundraising events (annual Casino Night, Golf Tournament, Spring Egg Hunt). The go-to-market is community- and referral-led, driven by attorneys, judges, and CPS caseworkers, with secondary self-enrollment for non-court-ordered services.

Name

Guardian House

Legal name

Guardian House

Website

https://guardianhouse.org

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Guardian House is a San Antonio nonprofit founded in 1997 providing court-ordered supervised visitation, monitored child exchanges, counseling, and parenting education to families experiencing high-conflict custody situations and domestic violence in Bexar County.

Ownership category

akta.pro rank

Product category

Family Social Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Domestic Violence & Abuse Support Services (BPAGAEAD), Home Visiting & Parent Coaching Programs (EDACALAC)

Keywords

• Supervised visitation services
• Monitored child exchanges
• Family counseling services
• Parenting education programs
• Trauma-informed social services

Headquarters

HQ city

San Antonio

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Contributions: Guardian House relies heavily on charitable donations from individuals, foundations, and corporate sponsors. The organization mentions donors such as The Anderson Foundation, Valero, H-E-B, and the Harvey E. Najim Charitable Foundation among others. Donations support safe supervised visitation, counseling for families in crisis, and parenting education.
2. Program Service Fees: Fees are charged for supervised visitation, monitored kids exchanges, and counseling services. Fees are based on a sliding scale determined by income, with some services starting as low as $10 per session. Many clients receive services at no cost due to financial hardship.
3. Government Grants and Contracts: The organization receives support from government entities including Bexar County and the State of Texas, suggesting government grant funding for operations.
4. Fundraising Events: Guardian House hosts fundraising events including an annual Casino Night, Golf Tournament, and Spring Egg Hunt. The Second Annual Golf Tournament raised over $10,000.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels10 records

Core offering

Guardian House provides trauma-informed supervised visitation, monitored child exchanges, mental health and reunification counseling, and evidence-based parenting and co-parenting education for families experiencing high-conflict custody situations and domestic violence. The nonprofit delivers services primarily at its San Antonio Harvey E. Najim Campus and operates as a neutral third-party for court-ordered and self-enrolled families in Bexar County, Texas.

Product overview

Guardian House offers a unified suite of trauma-informed social services for families navigating high-conflict custody and family transitions. The core offerings include Supervised Visitation (providing safe, court-ordered visits in a therapeutic setting), Monitored Kids Exchanges (neutral, conflict-free child transfers), Mental Health Counseling (individual, family, and reunification services), and Parenting Education Programs (Triple P, Shared Parenting, Cooperative Parenting, and Family Transitions). These services work together to protect children, strengthen family relationships, and promote healthy co-parenting after separation.

Differentiator

Problem solved

Functional benefit

Products and services

• Supervised Visitation Court-ordered supervised visits allowing children to spend time with non-custodial parents in a safe, therapeutic environment facilitated by trained professionals. Available in-person at the San Antonio facility and virtually when court-ordered or therapeutically appropriate.
• Monitored Kids Exchanges Neutral, conflict-free transfers of children between parents who cannot have direct contact, ensuring children are not exposed to negative interactions during custody transitions.
• Mental Health and Reunification Counseling Individual, family, couples, and reunification counseling for children and adults, addressing psychological challenges, stress, anxiety, anger management, and trauma recovery. Reunification counseling is in-person only; other counseling available in-person and virtually.
• Parenting and Co-Parenting Education Programs Evidence-based parenting education including Triple P Positive Parenting Program, Shared Parenting Course, Cooperative Parenting Classes, and Family Transitions program. Delivered free with workbooks, food during in-person classes, bus passes, gift cards, and certificate of completion.

Quantifiable outcome

• 85% of parents report decrease in domestic violence concerns after services began
• +4 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered minor.

• SA Metro HealthminorOthers · 1 January 2025Community health partner that provided back-to-school wellness information at the Backpacks & Breakfast event.
• The DoSeumminorOthers · 1 January 2025Children's museum partner that created fun and educational activities at the Backpacks & Breakfast event.
• San Antonio Metro HealthminorOthers · 1 January 2025Provided back-to-school wellness information at the Backpacks & Breakfast community event.

Scale indicators20 records

Recent moves2 records

Direct peers

• Safe Horizon: Largest victim services organization in the U.S., based in New York, providing supervised visitation, monitored exchanges, counseling, and domestic violence support—directly overlapping Guardian House's core service mix and target population.
• The Center for Family Justice: Connecticut-based nonprofit delivering supervised visitation, domestic violence crisis services, counseling, and child advocacy under one roof—closely aligned with Guardian House's integrated service model for high-conflict families.
• The Safe Alliance: Austin, Texas nonprofit combining domestic violence services, sexual assault support, and child abuse intervention including supervised visitation—geographically and functionally comparable to Guardian House's family services portfolio.
• Family Place: Dallas, Texas-based provider of domestic violence shelter and support services, parenting education, and family advocacy—comparable Texas-region operator with overlapping family-centered programming.

Broad incumbents

• National Children's Alliance: National accrediting body and network for Children's Advocacy Centers serving child abuse victims—operates in the same child welfare and court-referral ecosystem as Guardian House, though at a network rather than direct-service level.
• Catholic Charities Archdiocese of San Antonio: Large regional social services organization offering family counseling, immigration services, and community support—operates broadly in the same San Antonio market with overlapping family support offerings.
• Jewish Family Service of San Antonio: Regional nonprofit providing counseling, case management, and family support across San Antonio—overlaps with Guardian House's mental health counseling and family stabilization services but with broader social services scope.

Regional players

• YWCA San Antonio: Local YWCA chapter operating domestic violence services, early childhood education, and family support programs in the same San Antonio/Bexar County market—serves overlapping clients but with broader program scope.
• Child Advocates of San Antonio: CASA affiliate serving Bexar County courts with volunteer advocacy for abused and neglected children—shares the court-referral channel and child welfare focus but operates a different intervention model.
• Bexar County Family Justice Center: Government-affiliated co-located service center for domestic violence, child abuse, and family law matters in San Antonio—shares the same referral pipeline and client population as Guardian House.

Market position

Strengths5 records

Weaknesses5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/GuardianHouseSATX
• LinkedInlinkedin.com/company/guardian-house-san-antonio
• Instagraminstagram.com/GuardianHouse

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Guardian House