Cadex Solutions

What Cadex Solutions does

Cadex Solutions Corporation is a privately held, Trivest Partners LP–backed provider of commercial order-to-cash (O2C) management services headquartered in Melville, New York. The company delivers end-to-end O2C business process outsourcing — credit services, order management, reverse logistics, billing, cash application, and dispute management — alongside first-party AR recovery, third-party commercial collections, asset recovery and liquidations, and specialized insurance subrogation. It serves mid-size and enterprise clients across manufacturing, technology, transportation, insurance, agriculture, healthcare, and life sciences, with a 2,200+ client base spanning 170+ countries and 300+ jurisdictions served by 1,000+ specialists across five continents.

Underlying the services is a proprietary technology platform that includes the Collections Management Suite and Client Portal (launched 2013), a customer self-service portal (launched 2018), the Customer Care Link platform, a BPM workflow engine, predictive modeling, and behavioral-science-based recovery optimization engines protected by a registered patent. Cadex monetizes through contingency-based commercial collections (with a 50%+ net recovery rate cited on third-party claims), managed-service O2C BPO engagements, and outcome-based insurance subrogation (notably a 64–90% arbitration win rate versus an industry standard of 55–65%).

The company was formed as a Trivest rollup beginning with AG Adjustments (2019), DS Global Solutions (2022), ABC-Amega and DAL, Inc. (2023), and formally launched as Cadex Solutions Corporation in November 2023. Continued M&A added Receivables Control Corporation (September 2024) and Insurance Recovery Group and its Insurance Subrogation Group subsidiary (November 2024), consolidating a 95-year legacy of commercial AR management dating back to 1929 under a single enterprise brand supported by multiple sub-brand client portals.

Name

Cadex Solutions

Legal name

Cadex Solutions Corporation

Website

https://cadexsolutions.com

Company type

Private

Founded year

1929

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Cadex Solutions is a Trivest Partners–backed global provider of commercial order-to-cash management, accounts receivable services, and insurance subrogation serving 2,200+ mid-size and enterprise clients across 170+ countries.

Ownership category

akta.pro rank

Product category

Order-to-Cash BPO and Accounts Receivable Management

NAICS

Telemarketing Bureaus and Other Contact Centers (561422), Claims Adjusting (524291), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)

akta.pro primary industry

Credit Counseling & Debt Management Plans (DMP) (FSAKAJAH)

Keywords

• Order-to-cash BPO
• Accounts receivable management
• Commercial debt collection
• Insurance subrogation recovery
• Asset recovery liquidation

Headquarters

HQ city

Melville

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Insurance Recovery (Subrogation): Contingency-based model where clients pay only when recoveries are made. Cadex offers free audits of claim files to identify missed opportunities. Services include Auto Physical Damage, Loss of Use, Workers' Compensation, Property Damage, Large-Loss Claims, and Arbitration Management.
2. Third-Party Collections: Commercial debt collection services with certified professionals handling accounts across 300+ jurisdictions. Net recovery rate of 50%+ on third-party claims placed. Services include pre-collections strategies, legal escalation through attorney network (85% resolved before legal action), and custom reporting.
3. First-Party AR Recovery: White-labeled AR solutions integrated seamlessly with client operations. Customer-first approach resolving early-stage payment issues. Claims measurable results including 50%+ reduction in aged receivables in under 12 months.
4. Asset Recovery & Liquidations: Services for trustees, lenders, and corporate advisors managing insolvency and turnaround cases. Includes comprehensive liquidation of AR assets, non-recourse portfolio purchases, AR valuation & appraisals, and nationwide legal support.
5. Order-to-Cash BPO Services: Full range of O2C process outsourcing including credit services, order management, reverse logistics, billing & invoice delivery, cash application, and dispute management. Tailored support where and when clients need it.
6. AR Recovery & Liquidations (Contingency): Contingency model eliminating unnecessary expenses and fees. Focuses on efficient, cost-effective solutions for high-stakes financial scenarios including turnarounds, Chapter 7 & 11 bankruptcies, receiverships, and assignments for benefit of creditors.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Cadex Solutions is a global provider of commercial order-to-cash (O2C) management services, delivering accounts receivable management, third-party collections, first-party AR recovery, asset recovery and liquidation, insurance subrogation, and end-to-end O2C business process outsourcing (credit, order management, reverse logistics, billing, cash application, dispute management). Its digital layer (Cadex Digital Solutions) wraps these services with the Customer Care Link self-service portal, a BPM workflow platform, predictive modeling, and automated dunning workflows for enterprise clients across 170+ countries.

Product overview

Cadex Solutions is a global provider of commercial order-to-cash (O2C) solutions that operates as a platform-plus-modules architecture. The core offering centers on Order-to-Cash BPO services supplemented by specialized modules: Cadex Receivables Control for accounts receivable management, First-Party AR Recovery and Third-Party Collections for recovery at different stages, and Asset Recovery & Liquidations for distressed company scenarios. The Cadex Insurance Recovery division (including acquired IRG/ISG) provides specialized subrogation services across auto physical damage, loss of use, property damage, workers' compensation, and large-loss claims. O2C Digital Solutions provides the technology layer including the Customer Care Link self-service portal, BPM platform, and predictive analytics capabilities. D&S Italia S.R.L. operates as a subsidiary brand for international commercial collections. The company leverages proprietary technology combined with over 200 years of combined O2C experience to deliver services across 170+ countries from five continents.

Differentiator

Problem solved

Functional benefit

Brands

• Cadex Digital Solutions: Technology-enabled O2C automation and AR management platform offering digital tools for faster payments, increased recoveries, and streamlined workflows
• Cadex Insurance Recovery
• Cadex Receivables Control

Products and services

• Order-to-Cash BPO
• Cadex Receivables Control
• Cadex Insurance Recovery
• O2C Digital Solutions
• First-Party AR Recovery
• Third-Party Collections
• Asset Recovery & Liquidations
• Auto Physical Damage (APD) Recovery
• Loss of Use Recovery
• Property Damage Recovery
• Large-Loss & Complex Claims Recovery
• Workers' Compensation & Second Injury Fund Recovery
• Specialized Subrogation
• Arbitration & Litigation Management
• D&S Italia S.R.L. — International Commercial Collections

Quantifiable outcome

• 20% DSO improvement
• +9 more outcomes

Named customers35 records

Segments10 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature7 records

Scale indicators18 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Genpact: Global professional services and BPO firm with extensive finance and accounting transformation practice. Competes with Cadex in enterprise O2C outsourcing and digital finance operations.
• Conduent: Large public BPO with finance & accounting, customer experience, and transaction processing services. Competes with Cadex's O2C BPO and managed services offerings from a much larger, broader-services platform perspective.

Emerging players

• Sedgwick: Global claims management and loss-adjusting firm with substantial subrogation practice. Most comparable to Cadex's Cadex Insurance Recovery division handling auto, property, and workers' comp subrogation.
• Firstsource Solutions: India-listed BPO with collections, AR management, and customer experience services. Overlaps with Cadex on managed-services AR support and global delivery from low-cost geographies.
• WNS Holdings: BPO/analytics firm with finance and accounting, collections, and AR management services for global enterprises. Comparable to Cadex's O2C BPO and first-party AR recovery offerings from a delivery-led model.

Direct peers

• EOS Group: German-headquartered international debt collection group operating in 20+ countries with both B2B and B2C receivables management. Directly comparable to Cadex's commercial ARM and global collections footprint.
• Coface: French trade credit insurer with a dedicated commercial debt collection and B2B receivables management arm. Closely mirrors Cadex's combination of credit services, AR management, and global reach.
• Intrum: Europe's largest credit management and debt collection company serving B2B and B2C clients across multiple jurisdictions. Highly comparable to Cadex in commercial collections, AR outsourcing, and global jurisdictional coverage.
• Allianz Trade (Euler Hermes Collections): Global trade credit insurance and collections business of Allianz, with a B2B commercial collections arm covering 50+ markets. Comparable to Cadex on international collections depth and enterprise customer base.
• Atradius Collections: B2B-focused debt collection and trade credit management subsidiary of Grupo Catalana Occidente. Direct peer to Cadex's commercial third-party collections and global receivables management practice.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cadex-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cadex Solutions