CSU Shiley Haynes Institute for Palliative Care

What CSU Shiley Haynes Institute for Palliative Care does

CSU Shiley Haynes Institute for Palliative Care is a non-profit educational institute hosted at California State University San Marcos and operating systemwide across the California State University system. Founded in September 2012 with a $1.2 million gift from philanthropist Darlene Marcos Shiley, it delivers online palliative care education to practicing healthcare professionals — registered nurses, advanced practice nurses, physicians, physician assistants, social workers, chaplains, and other clinicians — as well as to university faculty, students, and family caregivers. The Institute maintains a catalog of 195 courses and certificate programs, ranging from short self-paced advance care planning modules priced at $54 to a nine-month Advanced Practice RN Certificate priced at $4,290, with multi-week instructor-led certificates for RNs ($1,022) and chaplains ($604) in between.

The technology stack is an online learning management system delivered through the CSUSM Extended Learning platform (registration via CampusCE.net), combining self-paced and instructor-led formats with interactive exercises, case studies, evidence-based tools, and adult learning design. Curriculum is delivered with a discipline-specific stack of accreditations — WASC institutional accreditation, California Board of Registered Nursing approval (Provider #CEP11422), Association of Professional Chaplains CE approval, and ACCME joint providership through The Doctors Company for AMA PRA Category 1 credits — that supports credit recognition for nurses, physicians, social workers, chaplains, and other health professionals. Distribution is augmented by a campus partner network of six CSU campuses (CSUSM, CSU Monterey Bay, Sonoma State, CSU Fresno, San Jose State, CSU Northridge) that provides local faculty embedment and community outreach.

The business model blends three revenue streams: per-course tuition and CE fees from individual enrollees and corporate/hospital team licenses, philanthropic and government grants (documented grants include $244K from the California Department of Health Care Services in 2017 and a $200K Hearst Foundation award in 2024-25), and event revenue from the annual National Symposium for Academic Palliative Care Education and Research — the only US event of its kind targeted at palliative care university faculty and researchers. Darlene Marcos Shiley-funded scholarships cover full tuition for San Diego County health professionals, and the CSU Cares family caregiver course is offered free of charge, indicating that mission-driven subsidization is a structural feature rather than a temporary program.

Name

CSU Shiley Haynes Institute for Palliative Care

Legal name

California State University Shiley Haynes Institute for Palliative Care

Website

https://csupalliativecare.org

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

The CSU Shiley Haynes Institute for Palliative Care is a non-profit educational institute within the California State University system that delivers accredited online palliative care courses, certificates, and continuing education to nurses, physicians, chaplains, social workers, and other healthcare professionals.

Ownership category

akta.pro rank

Product category

Healthcare Professional Education

NAICS

Educational Support Services (611710), Colleges, Universities, and Professional Schools (61131)

SIC

Services-Educational Services (8200)

akta.pro primary industry

University/College Continuing Education (Extension) Programs (EDAAAEAA)

akta.pro secondary industry

Behavioral Health & Counseling (Social Work, Psychology, Substance Use CE) (EDAAALAD)

Keywords

• Palliative care education
• Healthcare professional training
• Continuing medical education
• Online certificate programs
• Interprofessional palliative care

Headquarters

HQ city

San Marcos

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Others

Revenue model

1. Course Tuition and CE Fees: Online course enrollment fees for healthcare professionals. Courses range from $54 to $4,290 depending on length and certification type. All courses offer Continuing Education Hours for nurses, physicians, social workers, chaplains, and other health professionals.
2. Grant Funding: Foundation grants supporting specific programs including $200K from Hearst Foundation for interprofessional education, and ongoing seed grants from Gary and Mary West Foundation for academic research.
3. Corporate/Team Training: Custom training solutions for healthcare organizations and hospital systems with close collaboration to understand needs, deliver distance-learning solutions, and measure results.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

The CSU Shiley Haynes Institute for Palliative Care delivers online continuing-education courses, certificate programs, and academic resources in palliative care for healthcare professionals. It offers 195 courses spanning nursing, social work, physician, chaplaincy, and interprofessional disciplines, delivered through the CSUSM Extended Learning platform with self-paced and instructor-led formats. The Institute also operates a campus-partner model across six CSU campuses and hosts an annual National Symposium for Academic Palliative Care Education and Research.

Product overview

The CSU Shiley Haynes Institute for Palliative Care operates as a statewide education initiative within the California State University system, headquartered at CSU San Marcos. The organization provides a portfolio of online professional education products centered on palliative care training for healthcare professionals. The core offerings include certificate programs for Registered Nurses (RN Certificate in Palliative Care, 8 weeks, 64 CE hours), Advanced Practice Registered Nurses (APRN Certificate, 9 months, 175 CE hours), and Chaplains (Essentials of Palliative Care Chaplaincy, 8 weeks, 64 CE hours). Additional offerings include the Healing Through Art course (6 weeks, 24 CE hours) and a comprehensive suite of Advance Care Planning courses covering fundamentals, facilitation, billing, and medical practice integration. The Institute also provides a free Family Caregiver Course, the CSU Palliative Care Pathfinders Program for student support, and hosts the annual National Symposium for Academic Palliative Care Education and Research. The campus partner model extends reach across six CSU campuses statewide. All courses are delivered online through CSUSM Extended Learning and offer continuing education credits for nurses, physicians, social workers, chaplains, and other health professionals.

Differentiator

Problem solved

Functional benefit

Brands

• National Symposium for Academic Palliative Care Education and Research: Annual symposium bringing together faculty, practitioners, and researchers focused on advancing palliative care education
• Palliative Care Pathfinders Program
• Doris A. Howell Award for Advancing Palliative Care
• Palliative Care Communities

Products and services

• RN Certificate in Palliative Care An 8-week, instructor-led online certificate program providing in-depth palliative care training for registered nurses. Covers communication skills, advance care planning, disease trajectories, pain and symptom management, ethical considerations, and end-of-life care, offering 64 continuing education hours. Priced at $1,022.
• Advanced Practice RN Certificate in Palliative Care A 9-month, instructor-led online program designed for nurse practitioners seeking expertise in palliative care. Developed with nationally recognized palliative care and hospice nursing experts. Offers 175 CE hours and includes contributions from specialists in oncology, cardiology, nutrition, and chaplaincy. Priced at $4,290 with payment plan available.
• Essentials of Palliative Care Chaplaincy An 8-week, instructor-led online course for chaplains and spiritual care providers covering the full circle model of spiritual care, including relationship building, assessment, interventions, care planning, and outcomes. Offers 64 CE hours approved by the Association of Professional Chaplains. Priced at $604.
• Healing Through Art
• Effective Advance Care Planning Fundamentals A self-paced online course providing a comprehensive overview of advance care planning. Covers life cycle and values-based approaches, legal requirements for advance directives, differences between advance directives and POLST/DNR, and tools for documenting care preferences. Awards 1 CE hour.
• Facilitating an Advance Care Planning Conversation A 1-hour self-paced online course delivering strategies for conducting advance care planning discussions focusing on patient goals. Covers culturally sensitive conversations, supporting families through intense emotions, addressing conflict, and compassionate responses to requests to hasten death. Awards 1 CE hour.
• Billing for Advance Care Planning Conversations A 1-hour self-paced online course providing detailed guidance on using Medicare billing codes for advance care planning conversations. Covers CPT code application, documentation requirements, and regulatory compliance. Awards 1 CE hour. Priced at $54.
• Integrating Advance Care Planning Into Your Medical Practice A 2-hour self-paced online course outlining how to integrate advance care planning into daily clinical work. Covers process integration, Medicare billing documentation, and developing education plans for clinical and office staff. Awards 2 AMA PRA Category 1 Credits. Priced at $54.
• Family Caregiver Course
• National Symposium for Academic Palliative Care Education and Research Annual national symposium held at California State University San Marcos, bringing together university faculty, practitioners, and researchers focused on advancing palliative care education. Since 2014, over 1,200 professionals from universities, academic medical centers, healthcare systems, health plans, hospices, and community hospitals have attended.
• CSU Palliative Care Pathfinders Program

Quantifiable outcome

• 95% of alumni met professional development goals
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Nine partnerships are on record, tiered core, major and minor.

• Coalition for Compassionate Care of CaliforniacoreStrategic or Co-development PartnerCollaboration to update Advance Care Planning courses with expanded content addressing difficult conversations, legal requirements for advance directives, and integration into clinical practice. CCCC CEO Jennifer Moore Ballentine noted the partnership addresses population aging and chronic conditions in fragmented health systems.
• Supportive Care CoalitionmajorStrategic or Co-development PartnerPowerful collaboration between the Supportive Care Coalition and CSU Shiley Institute announced in 2019, designed to advance palliative care through joint initiatives.
• Association of Professional Chaplains (APC)majorStrategic or Co-development PartnerPartnership for Essentials of Palliative Care Chaplaincy course development. APC approved for 64 CE credits. Collaboration enables board certified chaplains to access specialized palliative care education.
• The Doctors CompanymajorStrategic or Co-development PartnerJoint providership for advance care planning courses. The Doctors Company is accredited by ACCME to provide CME credits for physicians through the partnership.
• Pediatric Palliative Care Coalition (PPCC)majorStrategic or Co-development PartnerMonthly Pediatric Palliative Care webinar series collaboration between Institute, PPCC, and Children's Hospice and Palliative Care Coalition of California.
• Children's Hospice and Palliative Care Coalition of California (CHPCC)majorStrategic or Co-development PartnerCo-sponsor of monthly Pediatric Palliative Care webinar series. Dr. Christy Torkildson serves as moderator and Executive Director.
• Susan and Charles Berghoff FoundationminorStrategic or Co-development PartnerCollaboration for November 2024 webinar on Lewy Body Dementia and Palliative Care.
• American Academy of PAs (AAPA)majorStrategic or Co-development PartnerPartner organization for Physician Assistant palliative care course announced in 2017. Institute launched first palliative care certificate program for PAs in the country.
• Jerry Rubin Foundation for Cancer CareminorStrategic or Co-development PartnerJerry's Place program through the foundation at CSU Monterey Bay provides social model hospice services as a campus partner initiative.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/csupalliative?lang=en
• YouTubeyoutube.com/@csupalliativecare
• Facebookfacebook.com/CSUPalliativeCare
• LinkedInlinkedin.com/company/csupalliativecare
• Instagraminstagram.com/csu_palliativecare

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CSU Shiley Haynes Institute for Palliative Care