Cambridge Neighbors Inc

What Cambridge Neighbors Inc does

Cambridge Neighbors Inc (legal entity: Cambridge At Home Inc.) is a 501(c)(3) nonprofit, membership-based organization operating as part of the national Village movement. It serves adults aged 60 and older across five Massachusetts municipalities — Arlington, Belmont, Cambridge, Somerville, and Watertown — from its headquarters at 545 Concord Avenue, Suite 104, Cambridge, MA. The organization delivers practical services (door-to-door grocery shopping, transportation to medical appointments, technology help, vetted vendor referrals covering 90+ professional services) alongside social, cultural, and educational programming (museum tours, interest groups, exercise programs, lectures) to enable aging in place.

The core product is a tiered annual membership: Full Service ($1,100 individual / $1,400 couple), Full Service + Volunteer ($850 / $1,075 with a 40-hour volunteer commitment), Gateway ($550 / $700 for social-only access, fully tax-deductible), Gateway + Volunteer ($425 / $538), and a $0 Scholarship tier for low-to-moderate-income members determined by the Elder Index. The organization's technology stack is intentionally lightweight — no proprietary platform, no public API, and operations run on the ClubExpress membership management system from Gembrook Systems, LLC for website, event management, and member communications.

Revenue is generated through annual membership fees (with monthly credit-card installment options) plus tax-deductible donations from individuals, corporate sponsors, and foundations, including Donor-Advised Funds, IRA charitable distributions, stock donations, and planned giving. Distribution is community-led: members are acquired via word-of-mouth, referrals, and mutual partnerships with municipal elder-services agencies (Somerville-Cambridge Elder Services, Springwell, Paine Senior Services, Minuteman Senior Services), with applications submitted by mail or in-person by appointment. The organization is led by Executive Director Jan Latorre-Stiller and operates with a staff of 1–10.

Name

Cambridge Neighbors Inc

Legal name

Cambridge At Home Inc.

Website

https://cambridgeneighbors.org

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

Cambridge Neighbors Inc is a 501(c)(3) nonprofit, membership-based Village organization serving adults aged 60+ across five Massachusetts municipalities (Arlington, Belmont, Cambridge, Somerville, Watertown), delivering practical aging-in-place services, vetted-vendor referrals, and social programming through tiered annual memberships and donor support.

Ownership category

akta.pro rank

Product category

Senior Services / Aging-in-Place Support

NAICS

Other Residential Care Facilities (62399), Private Households (814)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industry

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE)

Keywords

• Aging in place services
• Senior membership programs
• Elder care support
• Volunteer services
• Community aging programs

Headquarters

HQ city

Cambridge

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Membership Fees: Cambridge Neighbors generates primary revenue through annual membership fees at multiple tier levels (Full Service, Gateway, and Scholarship), with monthly installment payment options available. Membership fees range from $425 to $1,400 annually depending on service level and household composition.
2. Donations and Charitable Contributions: The organization accepts tax-deductible donations from individuals, corporate sponsors, and foundations. It supports Donor-Advised Funds, IRA charitable distributions, stock donations, and planned giving. Federal Tax ID: 20-5332882.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Cambridge Neighbors is a nonprofit, membership-based Village organization that provides practical in-home services, social and educational programming, and volunteer support to adults aged 60 and older in Arlington, Belmont, Cambridge, Somerville, and Watertown, Massachusetts. Members pay annual dues for tiered access to vetted vendor referrals, grocery shopping, transportation, technology help, social events, and health and wellness programs that enable aging in place. The organization is funded through membership fees and charitable donations and operates without proprietary technology.

Product overview

Cambridge Neighbors Inc operates as a membership-based nonprofit Village organization serving adults aged 60+ in Arlington, Belmont, Cambridge, Somerville, and Watertown. The organization offers a tiered membership structure consisting of Full Service and Gateway levels, each available with optional volunteer commitments that reduce costs. Full Service members access comprehensive practical support including grocery shopping, transportation, vetted vendor referrals, and technology assistance, while Gateway members focus on social and cultural engagement. All members can participate in health and wellness programs, educational events, and interest groups. The organization functions as a community hub connecting older adults with services, volunteers, and social opportunities to enable successful aging in place.

Differentiator

Problem solved

Functional benefit

Products and services

• Full Service Membership
• Full Service + Volunteer Membership
• Gateway Membership
• Gateway + Volunteer Membership
• Scholarship Membership
• Monthly Newsletter

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and minor.

• Somerville-Cambridge Elder ServicescoreStrategic or Co-development PartnerNon-profit elder services agency dedicated to helping people maintain independence and well-being at home by providing services, supports, and information to older adults, caregivers, and the disabled in Somerville and Cambridge.
• Youville Assisted Living ResidenceminorStrategic or Co-development PartnerAssisted living partner providing institutional support to Cambridge Neighbors.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Village to Village Network: National umbrella organization supporting the growth and replication of Villages. Comparable as the broader movement ecosystem in which Cambridge Neighbors operates and from which it draws credibility, training, and best practices.
• Honor Technology: Tech-enabled home care company offering professional in-home care for older adults at scale. Comparable as a competing or complementary aging-in-place service model with paid (rather than volunteer) caregivers and a technology platform.

Direct peers

• Beacon Hill Village: Boston-based Village organization and one of the original models for the national Village movement. Directly comparable to Cambridge Neighbors as a nonprofit, membership-based aging-in-place organization serving older adults in a defined urban Massachusetts geography.
• Capitol Hill Village: Washington, D.C.-based Village widely credited as a founder of the modern Village movement. Shares the same membership model, tiered services, and volunteer-driven aging-in-place approach as Cambridge Neighbors.
• Brookline Neighbors: Massachusetts-based Village organization operating in the adjacent Brookline/greater Boston area with the same nonprofit membership structure and aging-in-place services as Cambridge Neighbors.
• Ashby Village: Berkeley, California-based Village serving older adults in the East Bay with a similar membership-and-volunteer model. Comparable in mission, structure, and tiered programming to Cambridge Neighbors.

Others

• Meals on Wheels of Eastern Massachusetts: Regional nonprofit providing meal delivery and wellness checks to homebound seniors. Comparable as an adjacent aging-in-place service provider with overlapping target population and volunteer infrastructure.

Regional players

• Springwell: Massachusetts ASAP serving Belmont and Watertown — two of Cambridge Neighbors' five service towns. Comparable as a regional elder-care coordinator and referral partner, though state-funded rather than membership-driven.
• Somerville-Cambridge Elder Services (SCES): Regional Aging Services Access Point (ASAP) serving the same Cambridge/Somerville footprint as Cambridge Neighbors. Comparable as a regional elder-support organization and active referral partner; differs in funding source (state) and service scope.

Emerging players

• Papa: Tech-enabled platform pairing older adults with companion 'Papa Pals' for transportation, errands, and social connection — directly overlapping with several of Cambridge Neighbors' core services but delivered via paid, on-demand labor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cambridge-neighbors

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cambridge Neighbors Inc