PILPEL
Pilpel is a London-based vegetarian falafel and houmous quick-service restaurant chain with seven locations across the City and Canary Wharf financial districts, serving walk-in office-worker lunch customers with a family recipe dating back over 60 years.
- Company typePrivate
- Founded2009
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2C
- OfferingServices
What PILPEL does
Pilpel (legally PILPEL FOR THE PEOPLE LTD) operates a London-based vegetarian falafel and houmous quick-service restaurant chain built around a family recipe (described as originating with the founder's grandfather and refined over 60 years). As of 2024 the company runs seven locations clustered within London's City and Canary Wharf financial districts, including openings at Lime Street (2018), Canary Wharf (2021), and Fenchurch Street (2024). The core offering consists of falafel and houmous-based meals priced between £7.49 and £10.29, served to walk-in lunch customers in office-dense catchments.
The company's operating model is straightforward brick-and-mortar quick-service retail: meal-level transactions paid in store, no disclosed third-party delivery integration, and online ordering described as 'coming soon' rather than live. There is no mobile app, no API, and no stated AI/ML capability; the only digital product surface referenced is a Nutrition Calculator that publishes nutritional information for menu items. Headcount sits between 11 and 50 employees, consistent with a tightly run founder-led operation rather than a venture-scaled platform business.
Commercially, Pilpel is a bootstrapped, founder-owned company with no disclosed funding rounds, acquisitions, or institutional investors in the available data. Revenue is generated entirely through per-meal in-store sales across the seven sites; pricing is consistent across locations within the £7.49–£10.29 band. Customer acquisition is driven by foot traffic in the City of London, brand awareness built through earned media coverage in major publications, and the durability of a long-running family recipe. No B2B, catering, wholesale, or franchise revenue stream is referenced.
PILPEL firmographics
Firmographics- Name
- PILPEL
- Legal name
- PILPEL FOR THE PEOPLE LTD
- Website
- https://pilpel.co.uk
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pilpel is a London-based vegetarian falafel and houmous quick-service restaurant chain with seven locations across the City and Canary Wharf financial districts, serving walk-in office-worker lunch customers with a family recipe dating back over 60 years.
- Ownership category
- akta.pro rank
PILPEL industry classification
Industry- Product category
- Vegetarian Quick-Service Restaurant
- NAICS
- Cafeterias, Grill Buffets, and Buffets (722514)
- akta.pro primary industry
- Cold Prepared Foods & Meal Components (Sides, Proteins, Family Meals) (CRAHAKAC)
Keywords
Where PILPEL is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices8 records
Markets served
PILPEL business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Restaurant Food Sales: Direct food sales at 7 London restaurant locations. Customers purchase falafel meals in pita or containers with various toppings and add-ons. One-time transactions per customer visit.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Falafel in Pita - £7.49 |
| Unit Pricing | Pay-as-you-go | Falafel in Container - £8.69 |
| Unit Pricing | Pay-as-you-go | Saabich in Container - £8.69 |
| Unit Pricing | Pay-as-you-go | Premium Toppings - £0.95 to £1.90 |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels7 records
PILPEL product offering
Product offeringCore offering
Pilpel sells freshly prepared, 100% vegetarian falafel and houmous meals at seven counter-service restaurants across central London. Customers choose between falafel served in a pita (£7.49) or in a container (£8.69), the Saabich dish of houmous, aubergine and hard-boiled egg (£8.69), or specialty combinations with premium toppings such as feta, guacamole, aubergine, sun-dried tomatoes, artichokes and eggs. The menu is built around the founder's grandfather's 60-year-old falafel recipe using 100% chickpeas with no flour or breadcrumbs.
Product overview
PILPEL is a London-based falafel and houmous restaurant chain offering fresh, healthy vegetarian food. The core product portfolio consists of falafel dishes (served in pita or container) and saabich (houmous, aubergine and egg dish), with various specialty combinations featuring toppings like feta, guacamole, aubergine, sun-dried tomatoes, and artichokes. A complementary digital service is the nutrition calculator allowing customers to customize and calculate nutritional values of their meals. Online ordering is also being developed.
Differentiator
Problem solved
Functional benefit
Products and services
- Falafel in Pita Core menu item: falafel served inside a white or wholemeal pita bread with houmous and a choice of salads and sauces. Priced at £7.49. Sold to walk-in customers at all 7 London locations.
- Falafel in Container Core menu item: falafel served in a container with houmous, salads, sauces, and a white or wholemeal pita on the side. Priced at £8.69. Sold at all 7 London locations.
- Saabich Signature menu item: houmous, aubergine and hard-boiled egg served in a pita or container with a choice of salads and sauces. Priced at £8.69 in a container. Sold at Pilpel's London locations.
- Falafel and Egg Specialty combination: falafel with houmous, hard-boiled egg, za'atar herb mix and tahini sauce. Available in pita (£8.44) or container (£9.64). Sold at Pilpel's London locations.
- Falafel and Feta Specialty combination: falafel with houmous, feta, extra virgin olive oil, parsley and za'atar herb mix. Available in pita (£8.89) or container (£10.09). Sold at Pilpel's London locations.
- Falafel and Guacamole Specialty combination: falafel with houmous and guacamole made of avocado, spring onion, coriander and cherry tomatoes. Sold at Pilpel's London locations.
- Falafel and Aubergine Specialty combination: falafel with houmous, aubergine, extra virgin olive oil, lemon juice and parsley. Sold at Pilpel's London locations.
- Falafel and Sun-dried Tomatoes Specialty combination: falafel with houmous, sun-dried tomatoes and parsley. Available in pita (£9.09) or container (£10.29). Sold at Pilpel's London locations.
- Falafel and Artichokes Specialty combination: falafel with houmous, artichokes, extra virgin olive oil and parsley. Sold at Pilpel's London locations.
- Nutrition Calculator Free interactive online tool on pilpel.co.uk that lets customers calculate nutritional information (calories, carbohydrates, protein, fat, saturated fats, calcium, iron and salt) for their meal by selecting a base, salads, sauces and toppings. Available to consumers visiting the website.
Companies that use PILPEL
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
PILPEL technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
PILPEL partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Delicious MediaminorDigital agency responsible for website development. Built pilpel.co.uk website. Minor vendor relationship for web development services.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
PILPEL competitors and assessment
Company assessmentBroad incumbents
- Pret a Manger: Major UK-based grab-and-go chain with extensive vegetarian and vegan options including wraps, salads, and bowls. Larger incumbent competing for the same London lunchtime diner, but with a much broader menu rather than a vegetarian niche.
- Itsu: UK Asian-inspired healthy QSR chain selling sushi, noodles, and soups in a similar counter-service lunch format. Comparable London lunchtime diner and price band but different cuisine focus.
Direct peers
- Tossed: London-based healthy QSR chain serving salads, wraps, and protein bowls. Closely comparable in product (customisable bowl format), target diner (London lunchtime professionals), and price point to Pilpel's container meals.
- Leon Restaurants: UK-born healthy fast-food chain serving naturally fast food, salads, and wraps in a counter-service QSR model. Directly comparable to Pilpel in target customer (urban lunchtime diners), format (counter-service), and value proposition (healthier fast food).
- Comptoir Libanais: UK chain serving Lebanese and Middle Eastern fast-casual food including falafel, houmous, and mezze. Highly comparable menu overlap with Pilpel and similar counter-service lunch positioning in London.
- Maoz Vegetarian: International vegetarian falafel-focused fast-food chain. Directly comparable product (falafel pitas and bowls) and vegetarian positioning; serves as a relevant international benchmark for Pilpel's category.
- The Hummus Brothers: UK casual chain specialising in hummus-based wraps and bowls. Narrow menu overlap with Pilpel around the houmous-and-falafel core, similar lunch-focused positioning.
- Pure Restaurant: London-based vegetarian and vegan restaurant chain offering healthy plant-based meals. Directly comparable vegetarian positioning, though more full-service than Pilpel's counter format.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat2 records
Key risks6 records
Key highlights7 records
Customer concentration
PILPEL social profiles
Digital presencePILPEL financial estimates
Financial estimateRevenue estimate
Valuation estimate
PILPEL leadership team
Management profileNumber of profiles
Profiles1 record
PILPEL funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PILPEL M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PILPEL
What does PILPEL do?
Pilpel sells freshly prepared, 100% vegetarian falafel and houmous meals at seven counter-service restaurants across central London. Customers choose between falafel served in a pita (£7.49) or in a container (£8.69), the Saabich dish of houmous, aubergine and hard-boiled egg (£8.69), or specialty combinations with premium toppings such as feta, guacamole, aubergine, sun-dried tomatoes, artichokes and eggs. The menu is built around the founder's grandfather's 60-year-old falafel recipe using 100% chickpeas with no flour or breadcrumbs.
Is PILPEL a public or private company?
PILPEL is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was PILPEL founded?
PILPEL was founded in 2009. It employs 11 to 50 people.
Where is PILPEL based?
PILPEL is headquartered in London, United Kingdom, in the Europe region.
How does PILPEL make money?
One revenue line is on record: restaurant Food Sales.
Who are PILPEL's main competitors?
Broad incumbents on record are Pret a Manger and Itsu. Direct peers are Tossed, Leon Restaurants, Comptoir Libanais, Maoz Vegetarian, The Hummus Brothers and Pure Restaurant.
Does PILPEL have an API?
No public API is recorded for PILPEL.
What industry is PILPEL in?
PILPEL's product category is Vegetarian Quick-Service Restaurant. Its primary akta.pro industry code is CRAHAKAC, Cold Prepared Foods & Meal Components (Sides, Proteins, Family Meals). Its NAICS code is 722514.