Non Emergency Medical Transportation

What Non Emergency Medical Transportation does

NEMT Inc. (Non Emergency Medical Transportation) is a privately held, founder-led provider of non-emergency medical transportation founded in 2004 and located in Mississauga, Ontario. It serves hospitals, long-term-care homes, retirement homes, community healthcare partners, families, and caregivers by moving patients who cannot walk or sit independently and may require clinical monitoring, oxygen, or medical supervision between healthcare facilities, homes, airports, and other points.

Its core service lines are ground and air transport. Ground transport uses ambulances and specialized equipment including cardiac monitoring, oxygen support, power stretchers, power stair chairs, suctioning, bariatric stretchers, and pediatric or isolette capability. Air transport includes private air ambulance, commercial-airline stretcher, and commercial-airline business-class medical transport, with bedside-to-bedside coordination.

NEMT operates a transaction-fee, quote-based pay-as-you-go model, with pricing influenced by transport mode, distance, patient needs, and duration and no public standard rate card. It reaches customers through direct sales, phone, email, website booking, and healthcare-provider referrals, while worldwide network partners support air and ground transport and repatriation. The company reports a 10+ ambulance fleet, 50+ medical officers, more than 20 years of operating history, and 20,000+ patient transfers.

Name

Non Emergency Medical Transportation

Legal name

NEMT Inc.

Website

https://nemt.ca

Company type

Private

Founded year

2004

Operating status

Operating

Short description

NEMT is a privately held Ontario provider of non-emergency medical transportation for hospitals, care facilities, and families, using medically equipped air and ground ambulances for monitored patient transfers and specialized bariatric or pediatric care.

Ownership category

akta.pro rank

Product category

Non-Emergency Medical Transportation Services

NAICS

Special Needs Transportation (485991), Services for the Elderly and Persons with Disabilities (62412)

SIC

Transportation Services (4700), Services-Home Health Care Services (8082)

akta.pro primary industry

Non-Emergency Medical Transportation (NEMT) Providers (TLAFAKAB)

akta.pro secondary industries

Facility-Based Patient Transport (Hospitals, SNFs, Dialysis Centers) (TLAFAKAG), Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport Services (TLAFAKAC), Ambulatory Medical Escort / Door-Through-Door Assistance Services (TLAFAKAD), Special Needs & Senior Transportation Services (TLAFAKAI)

Keywords

• Non-emergency medical transport
• Air ambulance transport
• Ground ambulance transport
• Interfacility patient transfer
• Medical repatriation services

Headquarters

HQ city

Mississauga

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Non-Emergency Medical Transportation Services: NEMT generates revenue through providing bed-to-bed medical patient transport services via air and ground ambulances. Services are tailored for patients who cannot walk or sit independently, requiring clinical monitoring, oxygen, and medical supervision during transport between healthcare facilities or points of care.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

NEMT provides paid, bedside-to-bedside non-emergency medical transportation for patients who cannot walk or sit independently and require clinical monitoring, oxygen, or medical supervision. It offers air and ground transport, including air ambulance, commercial-airline medical transport, ambulance transfers, and specialized bariatric, pediatric, and isolette services.

Product overview

NEMT Inc. provides non-emergency medical transportation services through two primary service lines: Air Transport and Ground Transport. The Air Transport division offers three service tiers—Private Air Ambulance (ICU-equipped jets with critical care teams), Commercial Airline Stretcher Service, and Commercial Airline Business Class Seat Service—all featuring bedside-to-bedside coordination. The Ground Transport division operates a fleet of over 10+ ambulances with 50+ medical officers, providing specialized equipment including bariatric stretchers, isolettes for neonatal transport, pediatric stretchers, power stretchers, stair chairs, medical monitoring, oxygen support, and suctioning equipment. Services are tailored for patients unable to walk or sit independently, requiring clinical monitoring or medical supervision during transport between healthcare facilities, long-term care homes, retirement homes, airports, and private residences.

Differentiator

Problem solved

Functional benefit

Products and services

• Private Air Ambulance Time-sensitive ICU-equipped jet transport with a critical care medical team for urgent patient transfers.
• Commercial Airline Stretcher Service Economical medical repatriation via commercial airline using stretcher accommodation for patients unable to sit upright, with full medical monitoring throughout the flight.
• Commercial Airline Business Class Seat Service Medical repatriation via business class for patients who can sit upright, with wheelchair assistance and reclinable seating for comfort.
• Ground Transport Service Safe, reliable bedside-to-bedside ground patient transfers for non-urgent medical needs using modern vehicles equipped with stretchers and stairchairs.
• Bariatric Stretcher Service Specialized transport for patients over 240 lbs requiring specialized equipment and accommodations.
• Isolette Transport Service Specialized transport for neonatal patients using isolette equipment.
• Pediatric Stretcher Service Age-appropriate stretcher equipment for pediatric patient transport.

Quantifiable outcome

• 20,000+ patients successfully transferred
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• International Network PartnerscoreOthersNEMT maintains network partners worldwide to provide comprehensive air and ground transport services across international borders, enabling repatriation services and extended geographic coverage for patient transport needs.

Scale indicators6 records

Recent moves5 records

Expansion highlights6 records

Emerging players

• Uber Health: Uber Health offers on-demand non-emergency medical rides via the Uber platform, including wheelchair-accessible options. It is an emerging lower-acuity competitor that pressures traditional NEMT providers like NEMT on ambulatory and lower-severity trips.

Broad incumbents

• Ornge (Ontario Air Ambulance): Ornge is Ontario's provincially funded air ambulance service, providing both emergency and non-emergency patient transport. While broader in scope and publicly funded, it overlaps with NEMT's air ambulance and interfacility transfer offering in the same geography.
• Global Medical Response: Global Medical Response is a large North American medical transportation company operating ground and air ambulance services across the US. It is a relevant broad incumbent reference for the air ambulance and ground NEMT markets NEMT participates in.
• Modivcare (formerly LogistiCare): Modivcare is one of the largest NEMT brokers and managers in North America, coordinating rides for Medicaid and Medicare members. It is a broad incumbent reference point for the NEMT category and signals the scale of institutional contract opportunities.
• Medical Transportation Management (MTM): MTM is a large US NEMT broker managing Medicaid and managed care transport across many states. Comparable as a category counterpart and a likely model for scaling institutional NEMT contracts, though geographically US-focused.

Regional players

• MediQuest Patient Transport: A Canadian NEMT provider offering stretcher and wheelchair transport services to hospitals, long-term care, and retirement homes. Directly overlaps with NEMT's ground transport service lines and customer segments.
• Medicvac (Canadian Medical Response): Canadian private ambulance and patient transport provider offering ground and air medical transport. Competes with NEMT for hospital discharge and interfacility transfer business across multiple Canadian provinces.
• Patient Transfer Services Inc. A Canadian non-emergency patient transfer operator serving hospitals and care facilities with stretcher and wheelchair transport. Comparable to NEMT's ground transport line in service mix and institutional customer base.

Direct peers

• Voyago (Voyago Health): Voyago is a major Canadian patient and non-emergency medical transportation provider operating across Ontario, directly competing with NEMT for hospital, LTC, and retirement home transfer contracts. It is the most geographically and operationally comparable peer in the same market.
• Air Ambulance Worldwide: Air Ambulance Worldwide provides international air medical transport and patient repatriation services. Comparable to NEMT's Air Transport line, particularly for international repatriation and commercial airline stretcher services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Non Emergency Medical Transportation