C M I HOLDING

What C M I HOLDING does

C M I HOLDING (CMI Holding AG) is the parent of CM Informatik AG, a privately held Swiss software provider founded in 1989 and headquartered in Schwerzenbach, with roughly 200 employees across five Swiss locations (Schwerzenbach, Aarau, Luzern/Emmenbrücke, Unterstammheim and Wil). CMI develops and operates a modular platform — anchored by the CMI Lösungsplattform — that delivers GEVER (government records and process management), meeting and protocol workflows, school administration, and archival management to Swiss public-sector organisations. The platform is positioned as a comprehensive public-administration suite serving all 22 Swiss cantons, over 1,000 cities and municipalities, more than 2,400 schools and approximately 40 archives, plus the Principality of Liechtenstein. Key product modules include CMI Protokoll/Sitzungen (meetings), CMI Sitzungsgeld, CMI Behördenverzeichnis, CMI Ausfertigung, CMI Angebote, CMI Schule (merged with CMI Unterricht in Release 26), CMI LehrerOffice, CMI Scolaris, CMI iCampus, CMI Klapp and the CMI Archiv / CMI AIS archival suite with EAD export and GND norm-data integration.

The product surface is delivered either on-premise or via CMI Cloud, a Swiss-hosted managed-cloud offering launched in 2024 that provides automatic updates and removes customer-managed infrastructure. KI+, a proprietary AI solution integrated into the CMI Web Client (launched 2025), adds audio transcription, generative protocol drafting, dossier-context research and process-automation capabilities with an explicit Privacy-by-Design stance and no model training on customer data. The platform interoperates with Microsoft 365 and Microsoft Purview for collaborative document editing, Teams channel linking and sensitivity-label propagation. CMI holds ISO/IEC 27001 and ISO 9001 certifications and the Swiss Made Software label.

CMI's commercial model is B2B enterprise software, monetised through software licences and recurring subscriptions (on-premise or CMI Cloud), with custom extensions sold as add-ons. Distribution combines direct enterprise sales for cantons, cities and large institutions with a regional partner network that handles implementation, training and support; the recently consolidated education support team processed ~7,988 support tickets at a 98.2% customer-satisfaction level in 2025. Demand generation is multi-channel: a content marketing blog, annual customer magazine, the monthly podcast 'Auftrag: Digital.', CMI Roadshow, presence at industry events such as SwissDidac, a YouTube channel, an Ambassador programme and active social presence. Marketing reach extends to Liechtenstein. Pricing is not publicly disclosed and follows a contact-based custom-quote model.

Name

C M I HOLDING

Legal name

CM Informatik AG

Website

https://cmi.ch

Company type

Private

Founded year

1989

Operating status

Operating

Short description

CMI Holding (CM Informatik AG) is a privately held Swiss software provider, founded in 1989, that develops a modular public-administration platform — including records management, meeting workflows, school administration and archival modules, plus KI+ AI and CMI Cloud — serving all 22 Swiss cantons, 1,000+ municipalities, 2,400+ schools and ~40 archives.

Ownership category

akta.pro rank

Product category

Public Administration Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Student Information Systems (SIS) & Master Data Management (EDAJAHAA)

akta.pro secondary industries

MDM Platforms (Customer/Product/Supplier/Location) (HDAEADAA), Regulatory Change Management (RCM) (HDADAIAG)

Keywords

• Public administration software
• Government records management
• School administration software
• Archival information systems
• Electronic government platform

Headquarters

HQ city

Schwerzenbach

HQ country

Switzerland

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing & Subscriptions: CMI generates revenue through the licensing and subscription of its comprehensive software solutions to public administration bodies, schools, and archives in Switzerland. The platform includes modules for GEVER (government records management), meeting management, school administration, and archival systems, delivered either on-premises or via CMI Cloud.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

CMI develops and licenses the CMI Lösungsplattform — a modular software suite for Swiss public administration covering electronic government records management (GEVER), meeting and protocol management, authority administration, school administration, and archival information systems. The platform is offered with an AI layer (KI+) for meeting transcription and protocol drafting, can be deployed on-premises or via the Switzerland-hosted CMI Cloud, and integrates with Microsoft 365. Customers are Swiss cantons, cities, municipalities, schools, and archives.

Product overview

CMI is a comprehensive software suite for Swiss public administration and education, offered as a modular platform-plus-modules architecture. The core CMI Lösungsplattform provides GEVER (electronic records and process management) for cantons, cities/municipalities, schools, and archives. The platform is deployable on-premise or via CMI Cloud. Key modules include CMI Protokoll (meeting protocols), CMI Sitzungen (meeting management), CMI Behördenverzeichnis (authority directory), CMI Angebote (offerings management), CMI Ausfertigung (document distribution), and CMI Sitzungsgeld (meeting fee accounting). The education portfolio spans CMI Schule (merged with Unterricht), CMI LehrerOffice, CMI Scolaris, CMI iCampus, and CMI Klapp. The KI+ AI solution is natively integrated into the platform for AI-assisted meeting transcription, protocol drafting, and dossier-context research. Specialized offerings include CMI Archiv, CMI AIS (archival information system), and Individuelle Erweiterungen (custom extensions). The CMI M365 integration connects the platform with Microsoft 365 for collaborative document editing and archiving.

Differentiator

Problem solved

Functional benefit

Brands

• CMI Lösungsplattform: Core solution platform for government and business administration
• KI+ (CMI)
• CMI Schule
• CMI LehrerOffice
• CMI Scolaris
• CMI iCampus
• CMI Ausfertigung
• CMI Protokoll
• CMI Sitzungen
• CMI Archiv
• CMI AIS
• CMI LifeCycle
• CMI Behörden
• CMI Sitzungsgeld
• CMI Angebote
• CMI Cloud
• CMI Dossier
• Lernende Plus

Products and services

• CMI Lösungsplattform Core CMI software platform for GEVER (government records and process management) used by Swiss cantons, cities, municipalities, schools, and archives. Covers dossiers, tasks, contacts, authority administration, digital government, and archiving; deployable on-premises or via CMI Cloud.
• CMI Cloud Managed cloud hosting service operated in Switzerland that delivers the CMI platform without customer-managed infrastructure, with automated maintenance, updates, and security patching.
• KI+ Proprietary AI solution integrated directly into the CMI Web Client for meeting transcription, protocol drafting, dossier-context searches, text drafts, and research assistance. Operates in Switzerland with Privacy by Design and no model training on customer data.
• CMI Protokoll Module for managing and producing meeting and session protocols, including resolution tracking and structured documentation workflow.
• CMI Ausfertigung Module within CMI Protokoll for structured protocol document preparation and distribution. Automates completion checks, supports three shipping channels (print, email, task), and ensures quality control before dispatch. Introduced in Release 26.
• CMI Sitzungen Module for meeting management including agenda preparation, supporting materials, personal notes, document attachments, and word requests, directly accessible from the main navigation (updated in Release 26).
• CMI Sitzungsgeld Module for web-based, transparent meeting fee accounting. Supports configurable calculation tables, flexible amount adjustments, status tracking, and direct transfer to payroll. Introduced in Release 26.
• CMI Behördenverzeichnis Module for managing authority master data, mandates, functions, and legislative periods. Supports duplication for new periods and integrated validation to prevent overlaps.
• CMI Angebote Module for managing course, program, and service offerings including registration management (series and one-time offerings), flexible registration of participants, and period-accurate billing.
• CMI Schule Consolidated education solution combining school administration and instruction management. Covers school organization, class management, assessments, grading, report generation, annual school year transitions, and curriculum-linked competency tracking.
• CMI LehrerOffice Brand for CMI's teacher-facing education tools, covering assessment management, grading, and classroom administration within the broader CMI education portfolio.
• CMI Scolaris Brand within the CMI education portfolio, addressing school administration and student records management.
• CMI iCampus Brand within the CMI education portfolio for campus or learning management features.
• CMI Klapp Parent communication tool within the CMI education portfolio for messaging and information exchange between schools and parents.
• CMI Archiv Archive solution providing a structured, clear object page view with consistent display of classification, holdings, series, dossiers, and individual items. Includes updated permission groups and access control.
• CMI AIS Archival Information System module connected to GND (Gemeinsame Normdatei) norm data via SRU interface. Supports EAD export, register synchronization, and standard-compliant SIP processing.
• Individuelle Erweiterungen Custom extension services allowing customers to tailor CMI solutions to specific organizational requirements beyond the standard product portfolio.
• CMI M365-Integration Native integration connecting CMI with Microsoft 365, enabling simultaneous document editing, Teams channel linking with dossiers/business cases, and guided archiving of Microsoft 365 documents into CMI.

Quantifiable outcome

• Serving all 22 Swiss cantons
• +4 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability7 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationCMI has developed integration with Microsoft 365, enabling joint document editing, linking of business matters with Teams channels, and guided import/archiving of Microsoft 365 documents. The partnership also includes Microsoft Purview sensitivity label integration for document security.
• MicrosoftcoreTechnology or IntegrationMicrosoft 365 integration enables CMI users to collaborate on documents in the familiar Microsoft environment while maintaining CMI's structured governance, versioning, and archival capabilities.
• Swiss Infosec (Deutschland) GmbHminorOthersDesignated EU representative for CM Informatik AG per GDPR requirements, located at Unter den Linden 24, 10117 Berlin.
• Implementation and Distribution PartnerscoreImplementation/ SI/ Consulting PartnerRegional partners ensure reliable implementation, operation, and support of CMI solutions. These partners work with CMI to deploy solutions and provide ongoing customer support.
• Pädagogische Hochschule St. Gallen (PH St. Gallen)minorStrategic or Co-development PartnerCollaboration with Swiss universities of applied sciences for research input into education solutions, particularly regarding cross-functional competencies and educational diagnostics.
• Pädagogische Hochschule Luzern (PH Luzern)minorStrategic or Co-development PartnerAcademic partnership for research collaboration on educational technology and pedagogical approaches integrated into CMI education solutions.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• DocuWare GmbH: German document management and workflow automation vendor with public-sector customers across Europe. Comparable because it provides records and document workflows with cloud delivery to government and education organizations, overlapping with CMI's GEVER and archive modules.
• d.velop AG: German-headquartered ECM and document management vendor with significant public-sector footprint in the DACH region. Comparable because it sells document-centric, workflow, and records-management software to government entities with similar compliance and integration requirements.
• Talus Informatik AG: Swiss specialist in records and archive management software for public administration. Comparable because it serves the same Swiss canton/municipality/archive customer base with overlapping GEVER, records, and archive functionality.
• Abacus Research AG: Swiss ERP and business software vendor with deep public-sector presence. Comparable because it sells packaged business software to Swiss municipalities, schools, and similar institutions through direct enterprise channels and a partner network.
• Fabasoft AG: Austrian-headquartered vendor of electronic records management and e-government software used by European public administrations. Comparable because it competes head-on in the same GEVER/records-management category with deep regulatory and archiving compliance features.
• Innosolv AG: Swiss vendor of municipal ERP and administration software (e.g., für die öffentliche Hand). Comparable because it sells directly to Swiss municipalities and similar public-sector entities on a comparable B2B packaged-software model.

Broad incumbents

• OpenText Corporation: Large global enterprise content management and information governance vendor with a sizable public-sector practice. Comparable because its ECM, records, and archiving capabilities overlap directly with CMI Archiv/CMI AIS and broader GEVER functionality, though it serves many verticals beyond public administration.
• Microsoft Dynamics 365: Microsoft's enterprise and public-sector CRM/ERP and content platform, already integrated with CMI via Microsoft 365 and Purview. Comparable because it competes indirectly for the same Swiss government workflows and could be substituted for parts of CMI's GEVER stack.
• SAP SE — Public Services: Global ERP and public-sector suite vendor serving many European government agencies. Comparable because its public-sector ERP, document, and workflow offerings overlap with CMI's GEVER capabilities at the larger end of the cantonal market.

Regional players

• Cano Engineering AG: Swiss IT services and software firm serving public administration and regulated industries in Switzerland. Comparable because it sells packaged solutions to Swiss cantons/municipalities and competes for adjacent IT-services and platform budget.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@cminformatik
• Facebookfacebook.com/cminformatik
• LinkedInch.linkedin.com/company/cm-informatik-ag
• Instagraminstagram.com/cminformatik

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about C M I HOLDING