What Gemeente Deventer does

Gemeente Deventer is a Dutch municipal government body (gemeente) headquartered at Grote Kerkhof 1, 7411 KT Deventer, in the province of Overijssel, Netherlands, serving approximately 99,300 residents across the city of Deventer and surrounding villages including Bathmen, Diepenveen, Lettele, Okkenbroek, and Schalkhaar. Founded on city rights granted in 1240, the municipality delivers statutory local government services including civil registry administration (passports, ID cards, driver's licenses), property tax assessment and collection, social welfare distribution (bijstand, Wmo support, youth care), urban planning and permitting, waste collection, sewerage management, parking services, and public safety coordination.

The municipality operates a multi-channel service delivery platform anchored by the Stadhuis (city hall) with public service counters and an appointment booking system, a telephone contact center (14 0570), the Mijn Gemeente (PIP) personal citizen portal, the RaadsInformatieSysteem (RIS) for council transparency, the Meldpunt Openbare Ruimte public-space reporting tool, and the Duurzaam Deventer sustainability platform. Tax administration is delegated to the regional partnership Regionale Belastingsamenwerking DOWR, while emergency response coordination is handled through Veiligheidsregio IJsselland and regional economic and sustainability initiatives through Stedendriehoek and Cleantech Regio. The municipality processes roughly 120,000 in-person, 145,000 phone, and 240,000 digital interactions annually.

Gemeente Deventer's funding model is non-commercial and tax-and-transfer based: revenues derive from the Onroerendezaakbelasting (OZB) property tax (0.1024% residential / 0.3812% non-residential of WOZ value), per-household Afvalstoffenheffing (€212.94) and Rioolheffing (€174.48) levies, central government transfers (Bijdragen van Rijksoverheid), parking income, and social welfare administration pass-throughs. The annual municipal budget is approximately €325.6 million, governed by a 39-member elected Gemeenteraad, an appointed College van burgemeester en wethouders led by Mayor Ron König (in his second term since 28 May 2025), and a workforce of roughly 1,200 civil servants under Gemeentesecretaris Jan Peter Wassens.

Name

Gemeente Deventer

Legal name

Gemeente Deventer

Website

https://www.deventer.nl

Company type

Public

Founded year

1123

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Gemeente Deventer is a Dutch municipal government body serving approximately 99,300 residents in Overijssel with statutory local services including civil registry, property taxation, social welfare, urban planning, and public safety, funded by taxes and central government transfers.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Public Administration (92)

SIC

Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Municipal Tax & Revenue Administration (Local) (BPAIACAD)

akta.pro secondary industry

Solid Waste & Recycling Services Administration (BPAIACAH)

Keywords

• Municipal government services
• Civil registry administration
• Property tax collection
• Social welfare services
• Public space management

Headquarters

HQ city

Deventer

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Onroerendezaakbelasting (OZB): Property tax based on WOZ (Wet Waardering Onroerende Zaken) values. Owners of residential and non-residential properties pay annual taxes calculated as a percentage of the property's assessed value.
2. Afvalstoffenheffing: Waste levy charged per household for waste collection services.
3. Rioolheffing: Sewerage charge per household for wastewater management infrastructure.
4. Bijstandsuitkering: Social welfare benefits administered by the municipality to residents in need.
5. Parkeerinkomsten: Revenue from parking permits, parking garage fees, and parking meters throughout the city.
6. Bijdragen van Rijksoverheid: Central government funding and grants for various municipal responsibilities including social services, education, and infrastructure.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Gemeente Deventer is a municipal government that delivers statutory public services to residents and businesses, including civil affairs (passports, ID cards, driver's licenses, residence registration), municipal taxation (OZB property tax, waste levy, sewerage charge), social support (bijstand, Wmo, youth care), parking permits, public space reporting, and council governance. Services are delivered through the Stadhuis, telephone contact center, the Mijn Gemeente digital portal, and regional tax cooperation with DOWR.

Product overview

Gemeente Deventer is a municipal government organization (gemeente) in the Netherlands, not a commercial technology company. The organization provides public services to residents including passport/ID card issuance, driver's licenses, residence registration, parking permits, municipal taxes (including WOZ valuation and OZB), care and support services (Wmo and youth care), and operates the city council and executive board (College van B&W). The website serves as the primary digital portal for residents to access municipal services and information.

Differentiator

Problem solved

Functional benefit

Products and services

• Paspoort en Identiteitskaart (Passport and ID Card) Issuance and collection of Dutch passports and identity cards for residents of Gemeente Deventer, delivered at the Stadhuis service counter.
• Rijbewijs (Driver's License) Application, renewal, and collection of driver's licenses for Deventer residents at the Stadhuis.
• Verhuizing (Moving Registration) Registration of address changes for residents moving within or to Deventer, including verhuizingen from other municipalities.
• Gemeentelijke Belastingen (Municipal Taxation) Annual municipal tax assessment including OZB (property tax), Afvalstoffenheffing (waste levy), and Rioolheffing (sewerage charge), billed to residents and businesses.
• Bijstandsuitkering (Social Welfare Benefit) Administration of bijstand (social welfare benefits) to Deventer residents who lack sufficient means of support.
• Hulp vanuit de Wmo (Wmo Support) Support under the Social Support Act (Wmo) for residents who need help with daily living, including household assistance and adaptations.
• Jeugdhulp (Youth Care) Youth and family support services (Jeugd en gezin) including jeugdhulp for children and adolescents in Deventer.
• Parkeervergunningen (Parking Permits) Issuance of parking permits (parkeervergunningen) for residents, businesses, and visitors in designated zones of Deventer.
• Meldpunt Openbare Ruimte (Public Space Reporting) Online reporting platform where residents can report damaged, dirty, or unsafe situations in public spaces, including oak processionary caterpillar sightings.
• Gemeenteraad (Municipal Council) Elected legislative body of Gemeente Deventer consisting of 39 council members from 11 political factions, conducting public meetings with documented agendas and decisions via the RIS.
• Mijn Gemeente (PIP) Personal Online Portal Personal Internet Page (PIP) digital portal enabling Deventer citizens to log in, access personal municipal documents, and manage interactions with the municipality online.

Quantifiable outcome

• 120,000+ in-person citizen service contacts annually
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core, moderate and minor.

• Veiligheidsregio IJssellandcoreStrategic or Co-development Partner · 6 June 2019Regional safety partnership where Mayor Ron König serves as board member. Coordinates emergency response, fire services, and public safety across the IJsselland region including Deventer, Kampen, and Zutphen.
• Gemeenschappelijke Regeling StedendriehoekcoreStrategic or Co-development Partner · 6 June 2019Regional cooperation structure (Regioraad) where Mayor König serves as chair of both the Regioraad and dagelijks bestuur (executive board). Coordinates economic development, spatial planning, and mobility across the Stedendriehoek region.
• Regionale Samenwerking DOWR VorderingencoreImplementation/ SI/ Consulting Partner · 6 June 2019Regional cooperation for tax collection and debt recovery services. DOWR handles municipal tax assessment, collection, and objection processing on behalf of member municipalities.
• Regionale Belastingsamenwerking DOWRcoreImplementation/ SI/ Consulting Partner · 6 June 2019Regional tax partnership determining WOZ values and collecting property taxes for Deventer and other member municipalities. Manages the WOZ-waardeloket and personal tax portals.
• Gemeenschappelijke Regeling Collectie OverijsselmoderateStrategic or Co-development Partner · 6 June 2019Regional cultural heritage cooperation where Mayor König serves as board member. Manages museum collections and cultural assets for Overijssel province.
• HansevereinmoderateStrategic or Co-development Partner · 6 June 2019Historic Hanseatic League association promoting trade and cultural ties among former Hanseatic cities. Mayor König serves on the board representing Deventer's Hanze heritage.
• BNG-CultuurfondsminorStrategic or Co-development Partner · 6 June 2019Cultural fund managed by Bank Nederlandse Gemeenten (BNG) supporting arts and culture initiatives in Dutch municipalities.
• Cleantech RegiocoreStrategic or Co-development Partner · 6 June 2019Regional cleantech and sustainability cooperation focused on circular economy, renewable energy, and sustainable development. Aligns with Deventer's goal for energy neutrality by 2030.
• Cleantech RegiocoreStrategic or Co-development Partner · 1 January 2017Environmental and sustainability partnership with regional focus on climate adaptation, energy transition, and circular economy initiatives. Supported by European funding and national government programs.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Others

• Vereniging van Nederlandse Gemeenten (VNG): VNG is the Dutch municipal government trade association that represents all gemeenten including Deventer. It is an adjacent ecosystem participant providing policy advocacy, shared services, and inter-municipal coordination rather than a direct operating competitor.

Direct peers

• Gemeente Eindhoven: Eindhoven is a Dutch municipality with a comparable mix of statutory public services, regional economic development focus (Brainport), and digital citizen-service channels similar to those operated by Deventer.
• Gemeente Apeldoorn: Apeldoorn is a nearby Dutch municipality within the Stedendriehoek region alongside Deventer, sharing the same governance structure, OZB-based revenue model, and regional cooperation framework — making it a closely comparable peer.
• Gemeente Arnhem: Arnhem is an eastern Netherlands municipality providing the same statutory services as Deventer, with comparable size, demographic profile, and digital citizen engagement model.
• Gemeente Groningen: Groningen is a Dutch municipality operating under identical statutory service obligations (OZB, waste/sewerage, civil registry, social welfare) with comparable digital portal infrastructure to Deventer.
• Gemeente Rotterdam: Rotterdam is a major Dutch municipality providing identical statutory services including OZB property tax, waste levy, social welfare, and digital citizen portals — a directly comparable governance and service-delivery peer.
• Gemeente Amsterdam: The municipality of Amsterdam is a Dutch local government providing the same statutory services (civil registry, OZB, waste/sewerage levies, social welfare) under identical national law. It is a direct functional peer operating at greater scale.
• Gemeente Utrecht: Utrecht municipality delivers the same portfolio of Dutch municipal services under the same statutory framework as Deventer, with comparable digital citizen portals and regional cooperation structures.
• Gemeente Den Haag: The Hague municipality operates under the same Dutch municipal law framework as Deventer, delivering OZB taxation, civil affairs, social services, and digital citizen engagement through comparable portal infrastructure.
• Gemeente Zutphen: Zutphen is a neighboring municipality and fellow Stedendriehoek partner of Deventer, sharing the same DOWR regional tax collection arrangement and providing an apples-to-apples comparison on municipal service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xbsky.app/profile/gemeentedeventer.bsky.social
• Facebookfacebook.com/gemeentedeventer
• LinkedInlinkedin.com/company/gemeente-deventer
• Instagraminstagram.com/gemeentedeventer

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Deventer