What Cepheo does

Cepheo is a privately held Nordic IT consulting and services firm headquartered in Copenhagen, Denmark, specializing in Microsoft Dynamics 365 enterprise resource planning (ERP) and customer relationship management (CRM) implementations. Founded in 1980 and operating under the legal entity Cepheo Danmark A/S, the company is one of the largest and longest-tenured Microsoft Dynamics 365 partners in the Nordics, with more than 30 years of collaboration with Microsoft and over 450 industry specialists serving customers across Denmark, Sweden, and Norway. Cepheo's go-to-market targets mid-market and enterprise organizations in verticalized segments — discrete and process manufacturing, food and beverage, aquaculture, construction, retail, energy and utilities, and professional services — with deep, sector-specific solution templates.

The product architecture is a platform-plus-modules model built on Microsoft Dynamics 365 (Business Central and the larger Finance, Supply Chain Management, Sales, Customer Service, and Field Service suite), extended with the Microsoft Power Platform and Microsoft Azure integration services. On top of this foundation, Cepheo sells a portfolio of proprietary add-ons: Cepheo Evergreen (24/7/365 managed services with dedicated Service Delivery Managers), Cepheo FMCI for manufacturing and construction, Cepheo Process Industries Solutions for food traceability, the Cepheo Payment Connector for retail POS, plus LessorLøn payroll, Cepheo Timesheet, Cepheo E-bank, and Cepheo Staff Planning. The firm also layers AI capabilities — predictive analytics, generative AI via Microsoft Copilot, process automation, anomaly detection, and HoloLens-based mixed reality support — under a dedicated AI Solutions offering.

Cepheo monetizes through three primary revenue streams: (1) professional services for implementation, configuration, and consulting on Dynamics 365 deployments; (2) managed services under multi-year Cepheo Evergreen agreements covering monitoring, platform administration, and ongoing optimization; and (3) software resale and licensing of Microsoft Dynamics, Power Platform, Azure, and third-party ISV add-ons. Distribution is exclusively direct via enterprise field sales — with Sales Directors in Denmark, Sweden, and Norway — supported by inside sales and an extensive library of over 40 customer case studies spanning enterprise customers such as REMA 1000, HMS Networks, Pelagia, Scatec, Lyse, ScaleAQ, and AS3. Pricing is custom quote-based with multi-year contract structures; no standardized tiers are publicly disclosed.

Name

Cepheo

Legal name

Cepheo Danmark A/S

Website

https://cepheo.com

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

251–500 employees

Short description

Cepheo is a Copenhagen-headquartered Microsoft Dynamics 365 partner serving mid-market and enterprise customers in Denmark, Sweden, and Norway across manufacturing, retail, construction, energy, food, and professional services, delivering ERP/CRM implementation, proprietary industry add-ons, and 24/7 managed services via a team of 450+ specialists.

Ownership category

akta.pro rank

Product category

Enterprise Software Implementation Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industry

Enterprise Performance Management (EPM) & FP&A Platforms (HDAEAEAK)

Keywords

• Microsoft Dynamics 365 partner
• ERP implementation services
• CRM consulting services
• Managed IT services
• Cloud business applications

Headquarters

HQ city

Copenhagen

HQ country

Denmark

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services - Implementation & Consulting: Implementation, configuration, and consulting services for Microsoft Dynamics 365 solutions including ERP, CRM, Power Platform, and Azure services. Includes strategic consulting and digital transformation advisory.
2. Managed Services (Cepheo Evergreen): Recurring managed services agreements providing operational support, platform management, monitoring, maintenance, and Service Delivery Manager services. Provides 24/7/365 support for Microsoft Dynamics 365 solutions.
3. Software Resale & Licensing: Resale of Microsoft Dynamics 365 licenses, Power Platform, Azure services, and third-party add-on solutions such as LS Central for Retail, ExFlow, and LessorLøn.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Cepheo implements, customizes, and operates Microsoft Dynamics 365 ERP, CRM, business intelligence, and Power Platform solutions for mid-market and enterprise Nordic companies in manufacturing, retail, construction, energy, and professional services. The company layers proprietary industry-specific add-ons and a 24/7/365 managed services program (Cepheo Evergreen) on top of the Microsoft stack, delivered by 450+ local specialists across Denmark, Sweden, and Norway.

Product overview

Cepheo is a leading Nordic Microsoft Dynamics 365 partner offering a comprehensive portfolio of ERP, CRM, and business intelligence solutions. The core offering centers on Microsoft Dynamics 365 Business Central and full Dynamics 365 suite (Finance, Supply Chain, Sales, Customer Service, Field Service) as the primary platform. This platform is extended through proprietary add-on modules including Cepheo Evergreen (managed services with 24/7 monitoring and Service Delivery Managers), Cepheo Staff Planning, Cepheo Timesheet, Cepheo E-bank, Cepheo Payment Connector, LessorLøn (cloud payroll), Cepheo Process Industries Solutions (for food/manufacturing traceability), and FMCI (Framework for Manufacturing and Construction Industries). The Microsoft Power Platform (Power BI, Power Apps, Power Automate) serves as the low-code extension layer. AI Solutions and Azure Integration Services round out the portfolio. The architecture is a platform-plus-modules approach where Dynamics 365 serves as the foundation, extended with industry-specific solutions and proprietary Cepheo tools, all supported through managed services.

Differentiator

Problem solved

Functional benefit

Brands

• Cepheo Evergreen: Managed services offering operational, platform and consulting services to simplify IT operations and keep systems running smoothly 24/7/365.
• LessorLøn
• Cepheo Timesheet
• Cepheo E-bank
• Cepheo Staff Planning
• Cepheo Framework for Manufacturing and Construction Industries (FMCI)
• Cepheo Process Industries Solution
• Cepheo Payment Connector

Products and services

• Cepheo Evergreen Managed Services Recurring managed services program delivering operational, platform, and consulting services with 24/7/365 monitoring, administration, maintenance, and dedicated Service Delivery Managers to keep Microsoft Dynamics 365 environments running smoothly.
• Microsoft Dynamics 365 Business Central Implementation Implementation, customization, and rollout services for Microsoft Dynamics 365 Business Central, unifying finance, operations, sales, and customer service for Nordic mid-market companies.
• Microsoft Dynamics 365 Finance and Supply Chain Management Implementation Enterprise-grade ERP implementation covering financial management and supply chain operations for larger Nordic organizations with advanced finance and logistics requirements.
• Microsoft Dynamics 365 CRM Implementation Implementation services for Microsoft Dynamics 365 Customer Engagement, including Sales, Marketing, Customer Service, and Field Service modules to manage the complete customer lifecycle for Nordic enterprises.
• Microsoft Power Platform Solutions Consulting and development services on Microsoft Power Platform, including Power BI for analytics, Power Apps for custom applications, and Power Automate for workflow automation, used to extend Dynamics 365 capabilities.
• Azure Integration Services Cloud infrastructure and integration services on Microsoft Azure for hosting, cloud migration, and scalable computing resources supporting Dynamics 365 implementations and other workloads.
• AI Solutions Artificial intelligence and machine learning solutions leveraging Microsoft AI technologies for predictive analytics, generative AI (Copilot), process automation, anomaly detection, and AI-readiness assessments across Nordic industries.
• Cepheo Framework for Manufacturing and Construction Industries (FMCI) Proprietary industry-specific solution for contractors, craftsmen, and installers supporting the entire project lifecycle from bids and sales through project initiation, delivery, and annual review, with case, cost, and revenue tracking.
• Cepheo Process Industries Solutions Proprietary industry-specific solution for process manufacturing with focus on traceability, quality, security, and documentation to meet food industry and authority requirements, used by customers such as Pelagia.
• Cepheo Payment Connector Proprietary retail payment integration solution connecting point-of-sale systems with payment providers, ensuring cash registers can accommodate new payment methods with automatic updates without extensive implementation.
• LessorLøn Cloud-based payroll system that automates payroll processing, tax management, and HR administration, integrating with Business Central and other ERP systems.
• Cepheo Timesheet Proprietary time tracking and timesheet management solution for recording employee work hours and project time allocation, integrated with Dynamics 365 environments.
• Cepheo E-bank Proprietary electronic banking integration solution for automated bank reconciliation and payment processing within Microsoft Dynamics 365.
• Cepheo Staff Planning Proprietary staff scheduling and planning solution for workforce management, used by customers such as Sahva and MENY/XL-BYG for optimizing employee scheduling and labor allocation.

Quantifiable outcome

• Reduced internal IT maintenance time to less than 5 hours per month for some customers
• +3 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability9 records

Feature8 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationCepheo is one of the largest and most experienced Microsoft Dynamics 365 partners in the Nordics, with more than 30 years of collaboration with Microsoft. They provide full-stack solutions based on Microsoft Dynamics 365, Microsoft Power Platform, and Microsoft Azure. The partnership includes access to Microsoft's technology ecosystem, joint go-to-market activities, and specialized expertise in Microsoft business applications.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Capgemini: Capgemini is a global SI with significant Microsoft Dynamics 365 capabilities and a strong Nordic presence. It competes for large enterprise ERP/CRM transformations where Cepheo also plays.
• Atea: Atea is the leading Nordic IT infrastructure and services provider with a strong Microsoft go-to-market. It overlaps with Cepheo on Microsoft cloud, Azure integration, and enterprise IT modernization projects across Scandinavia.
• DXC Technology: DXC Technology is a global IT services firm with enterprise ERP and managed services offerings, including Microsoft Dynamics capabilities. It serves enterprise Nordic customers and is a broader-market incumbent.
• Netcompany: Netcompany is a leading Danish IT services and digital transformation firm with strong Nordic enterprise presence. It competes for many of the same ERP, CRM, and public-sector modernization deals as Cepheo.
• TietoEVRY: TietoEVRY is the largest Nordic-headquartered IT services and software company. It competes broadly across ERP, cloud, and managed services for Nordic enterprises, including Microsoft Dynamics engagements.

Direct peers

• Avanade: Avanade is the largest global Microsoft Dynamics 365 partner (Accenture/Microsoft joint venture). It competes with Cepheo for Nordic enterprise Dynamics 365 deals and brings global delivery scale and Microsoft funding advantages.
• Slalom: Slalom is a global consulting firm with a strong Microsoft Dynamics 365 practice serving mid-market and enterprise customers. It is comparable as a non-outsourced Microsoft-focused consulting peer.
• Columbus: Columbus is a Denmark-headquartered global Microsoft Dynamics 365 partner with deep vertical IP across manufacturing, retail, and food. It is the most direct Nordic competitor to Cepheo, operating in overlapping geographies with a similar ERP/CRM implementation and managed services model.
• Hitachi Solutions: Hitachi Solutions is a global Microsoft Dynamics 365 SI with significant European presence. It competes for mid-market and enterprise ERP/CRM deals in overlapping verticals and offers comparable implementation and managed services.

Regional players

• Vitec Software Group: Vitec is a Nordic vertical software acquirer/operator that builds domain-specific software businesses. While not a Dynamics 365 partner, it competes in adjacent niches (vertical SaaS, ERP for specific industries) and is a comparable Nordic software roll-up story.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cepheo/?lipi=urn%3Ali%3Apage%3Ad_flagship3_showcase%3BQjQsiEEUTmOwXMaRW5Mhpw%3D%3D

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cepheo