Fisher House Boston

What Fisher House Boston does

Fisher House Boston is a 501(c)(3) nonprofit organization (Federal Tax ID 26-0190895) operating under the umbrella of the Fisher House Foundation. The organization's sole material service is the Fisher House Hotel/Housing Program, launched in 2014 as the first of its kind in the Fisher House network. Under this program, eligible military families (active duty, guard, veteran, or retired) are placed at no cost in 4-star partner hotels located adjacent to the major Boston medical centers where a loved one is receiving inpatient care. The program covers room, tax, and parking for the duration of treatment and is supplemented by two support modules: Planning & Logistics Coordination (managing bookings, scheduling changes, and hospital-family communication) and Care & Comfort (distributing gift cards contributed by local businesses to offset meal costs).

The underlying technology is minimal: the organization does not operate a proprietary technology platform, and service delivery is built on direct relationships with partner hotels and hospital social workers rather than software. The core assets are relational — formal referral partnerships with eight Boston medical centers (including Massachusetts General, Brigham & Women's, Boston Children's, Dana Farber, Beth Israel Deaconess, Boston Medical Center, Lahey, and VA Boston) and an affiliated network of donors and volunteers. Lodging placements are coordinated manually by a small operational team led by Executive Director Jennifer DeLuca (since September 2010) and Director of Operations Abigail DeLuca (since January 2022), with eligibility verified via military service documentation and hospital case-manager confirmation.

The business model is donation-funded: Fisher House Boston has no fee-bearing customers and does not sell products or services. All operating costs are covered by charitable contributions from individuals, businesses, and community organizations, channeled through PayPal donation links and community events, with continued support from the Fisher House Foundation. Cumulative reported impact since inception includes 33,000+ nights of lodging provided, 5,200+ military families served, and $12.7M+ in family cost savings, with the hotel program growing 523% since its first year of operation.

Name

Fisher House Boston

Legal name

Fisher House of Boston

Website

https://fisherhouseboston.org

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Fisher House Boston is a 501(c)(3) nonprofit that provides free hotel lodging for military families (active duty, guard, veteran, or retired) while a loved one receives inpatient care at partner Boston medical centers, covering room, tax, and parking costs.

Ownership category

akta.pro rank

Product category

Military Family Lodging Services

NAICS

Accommodation (721)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Family-Oriented Full-Service Hotels (THAGAAAF)

Keywords

• Military family lodging
• Free veteran housing
• Nonprofit accommodation services
• Hospital hospitality lodging
• Military family support

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Contributions: Fisher House Boston operates as a 501(c)(3) nonprofit organization (Federal Tax ID: 26-0190895) funded entirely through charitable donations from individuals, businesses, and community organizations. The organization receives support from the Fisher House Foundation and local businesses that contribute gift cards for families.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Fisher House Boston provides free lodging for military families (active, guard, veteran, or retired) by placing them in 4-star hotels near Boston's world-renowned hospitals for the duration of a loved one's inpatient medical treatment. The program covers the full cost of the hotel room, taxes, and parking, and supplements lodging with planning/logistics coordination and gift cards from local businesses to help offset meal costs. It is funded entirely through charitable donations and the Fisher House Foundation, with eligibility verified through hospital social workers and proof of military service.

Product overview

Fisher House Boston is a 501(c)(3) nonprofit organization that operates a single core offering: the Fisher House of Boston Hotel/Housing Program. This program partners with 4-star hotels near Boston's major medical centers to provide free lodging to military families (active, guard, veteran, or retired) during a loved one's inpatient care. The program is supplemented by two supporting service modules — Planning and Logistics Coordination (which manages hotel bookings, scheduling changes, and family logistics) and Care and Comfort Support (which distributes gift cards to offset meal costs). Together these form an integrated lodging-and-support service designed to eliminate housing costs and logistical burdens for military families seeking treatment at Boston's world-renowned hospitals.

Differentiator

Problem solved

Functional benefit

Products and services

• Fisher House of Boston Hotel/Housing Program A hotel-based lodging program that places military families (active duty, guard, veteran, or retired) in 4-star partner hotels near Boston's world-renowned hospitals at no cost, covering the room, taxes, and parking for the duration of a loved one's inpatient medical treatment. The program is coordinated with hospital social workers and case managers to verify military service and medical necessity.

Quantifiable outcome

• 33,000+ nights of lodging provided to military families
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Fisher House FoundationcoreStrategic or Co-development PartnerFisher House Boston is affiliated with the Fisher House Foundation, the national not-for-profit organization established in 1993 to coordinate private support and encourage public support for the Fisher House program. The Foundation provides continued support to Fisher House Boston's unique lodging program.
• Beth Israel Deaconess Medical CentercoreStrategic or Co-development PartnerOne of Boston's world-renowned hospitals where Fisher House Boston provides hotel lodging support for military families of patients receiving treatment.
• Boston Children's HospitalcoreStrategic or Co-development PartnerPartner hospital where Fisher House Boston provides lodging support for military families of pediatric patients.
• Boston Medical CentercoreStrategic or Co-development PartnerPartner hospital where Fisher House Boston provides lodging support for military families.
• Brigham and Women's HospitalcoreStrategic or Co-development PartnerPartner hospital where Fisher House Boston provides lodging support for military families of patients receiving treatment.
• Dana Farber Cancer InstitutecoreStrategic or Co-development PartnerPartner hospital where Fisher House Boston provides lodging support for military families of cancer patients.
• Lahey Hospital and Medical CentercoreStrategic or Co-development PartnerPartner hospital where Fisher House Boston provides lodging support for military families.
• Massachusetts General HospitalcoreStrategic or Co-development PartnerPartner hospital where Fisher House Boston provides lodging support for military families of patients receiving treatment.
• Chris Farrell - Exclusive Transportation ProviderminorGTM or Marketing PartnerChris Farrell provides exclusive transportation services for Fisher House of Boston, helping families get to and from hospitals during their stay.
• Cheryl Gilson - Exclusive PrinterminorGTM or Marketing PartnerCheryl Gilson provides exclusive printing services for Fisher House of Boston.
• Local Businesses (Gift Card Contributors)minorGTM or Marketing PartnerLocal businesses contribute gift cards that Fisher House Boston distributes to families to help offset meal costs during their stay.

Scale indicators5 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• Hope Lodge (American Cancer Society): Provides free, temporary lodging for cancer patients and their caregivers near major cancer treatment centers. Comparable model of free, nonprofit-run lodging co-located with specialty hospitals, though focused on oncology rather than military families.
• Operation Homefront: National nonprofit providing critical financial assistance, housing, and recurring support to military families. Comparable in serving the active-duty, veteran, and Guard family segment and operating a network of local programs, though broader in scope than lodging alone.
• Fisher House Foundation: Parent organization and national coordinator of the Fisher House program with 91 houses worldwide. Directly comparable as the umbrella for the same military-family lodging mission that Fisher House Boston delivers locally.
• Homes for Our Troops: National nonprofit that builds and donates specially adapted custom homes for severely injured post-9/11 veterans. Comparable in serving severely injured military families with housing-related support, though focused on permanent adapted housing rather than temporary medical-visit lodging.
• Ronald McDonald House Charities: Operates a global network of free 'houses' that provide lodging for families of seriously ill children receiving medical care. Directly comparable in mission (free family lodging near hospitals) and non-profit, donation-funded model, though focused on pediatric patients rather than military families.

Regional players

• Hospitality Homes: Boston-based nonprofit providing free short-term housing in volunteer host homes and donated apartments for patients and families traveling to Boston for medical care. Comparable mission and geography to Fisher House Boston but uses hosted housing rather than 4-star hotel placements.
• Joe Andruzzi Foundation: New England-based nonprofit providing financial assistance, including housing-related support, to cancer patients and their families. Comparable as a regional nonprofit addressing the cost burdens families face while undergoing treatment in Boston-area hospitals, though cancer-focused rather than military-focused.
• Boston Healthcare for the Homeless Program: Boston-area nonprofit providing medical and supportive services, including shelter and transitional housing, to homeless individuals. Comparable as a Boston-based nonprofit addressing housing instability tied to medical needs, though focused on homeless populations rather than military families.

Others

• National Association of Hospital Hospitality Houses: Industry association representing nonprofit hospital hospitality house programs across North America. Comparable as a peer because Fisher House Boston fits within this category of nonprofit healthcare-adjacent lodging providers, and the association sets standards and shares best practices among members like Fisher House Boston.

Broad incumbents

• Wounded Warrior Project: Large, well-funded national nonprofit serving post-9/11 wounded veterans and their families through programs including mental health, career counseling, and financial assistance. Comparable military family beneficiary base and nonprofit, donation-funded model, though much broader in scope than Fisher House Boston.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/fisherhousebos
• Facebookfacebook.com/fisherhousebos
• Instagraminstagram.com/fisherhousebos
• LinkedInlinkedin.com/company/fisherhousebos

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fisher House Boston