Careway

What Careway does

Careway is a New Zealand healthcare coordination programme operated by My Accelerated Care Limited that connects injured people with ACC-funded specialist and rehabilitation care. The company serves New Zealanders with knee, shoulder, or spine injuries that cannot be successfully treated by a general practitioner alone, routing them into a network of approved providers including orthopaedic surgeons, physiotherapists, sports physicians, vocational therapists, and pain management specialists.

The programme is organised around three injury-specific service modules (Knee, Shoulder, Spine) plus an Escalated Care Pathway for patients with more complex needs. A dedicated care team designs an individualised care plan for each patient. The underlying operating model is a coordinated-care pathway rather than a proprietary technology platform: there is no disclosed software product, no mobile application, no public API, and no disclosed integrations. Supporting infrastructure consists of a content website (careway.co.nz) and a Provider Hub portal (hub.careway.co.nz) that hosts resources for approved providers and patient consent forms.

The business model is a managed-services arrangement funded entirely by the Accident Compensation Corporation (ACC), New Zealand's compulsory accident insurance scheme. Patients access care at no cost, with no surcharge or co-pay, and Careway is remunerated by ACC for coordinating and delivering care within the agreed pathway. The programme operates exclusively in New Zealand, has 1-10 employees, no disclosed funding rounds, and no public ownership. All clinical services must be delivered by Careway-approved providers, making the provider network the principal operational asset alongside the ACC contractual relationship.

Name

Careway

Legal name

My Accelerated Care Limited

Website

https://careway.co.nz

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

1–10 employees

Short description

Careway coordinates ACC-funded healthcare for injured New Zealanders with knee, shoulder, or spine injuries, connecting them with approved orthopaedic surgeons, physiotherapists, sports physicians, vocational therapists, and pain management specialists at no cost to patients.

Ownership category

akta.pro rank

Product category

Healthcare Coordination Services

NAICS

Ambulatory Health Care Services (621), Other Individual and Family Services (624190)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)

akta.pro secondary industry

Care Coordination & Navigation (Multi-Provider) (HLADALAB)

Keywords

• Healthcare coordination services
• Injury rehabilitation programs
• ACC funded care
• Specialist orthopaedic access
• Physiotherapy coordination

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. ACC Funded Healthcare Services: Careway operates as an ACC-funded programme that provides healthcare services to injured New Zealanders at no cost to patients. The programme receives funding from the Accident Compensation Corporation (ACC), New Zealand's compulsory accident insurance scheme, to coordinate and deliver healthcare services including orthopaedic consultations, physiotherapy, and related medical services for eligible patients with knee, shoulder, and spine injuries.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Careway is an ACC-funded healthcare coordination programme that connects injured New Zealanders with knee, shoulder, or spine injuries to a network of approved specialists, including orthopaedic surgeons, physiotherapists, sports physicians, vocational therapists, and pain management specialists. Services are delivered at no additional surcharge to patients, with a dedicated care team designing individualized care plans and providing faster timeframes to diagnosis, treatment, and recovery. The offering is structured around three injury-specific service modules (Knee, Shoulder, Spine) and an Escalated Care Pathway for complex cases.

Product overview

Careway is a single unified ACC-funded healthcare coordination programme. The core Careway Programme connects injured New Zealanders with a network of approved healthcare providers including orthopaedic surgeons, physiotherapists, sports physicians, vocational therapists, and pain management specialists. The programme is organized around three injury-specific service modules (Knee Injuries, Shoulder Injuries, and Spine Injuries), each providing diagnostic tests and treatment pathways. An Escalated Care Pathway offers enhanced coordination for patients requiring more intensive care. All services are provided at no additional surcharge to patients.

Differentiator

Problem solved

Functional benefit

Products and services

• Careway Programme An ACC-funded healthcare coordination programme providing injured New Zealanders with faster access to orthopaedic surgeons, physiotherapists, sports physicians, vocational therapists, and pain management specialists at no additional cost to the patient.
• Knee Injury Services Diagnostic tests and treatment options for ACL or meniscal injuries, providing a faster recovery pathway for injured New Zealanders.
• Shoulder Injury Services Diagnostic and treatment pathways for shoulder injuries, providing patients with the care they need when they need it.
• Spine Injury Services Diagnostic tests and treatment options for non-acute spine injuries, providing a better and faster path to recovery.
• Escalated Care Pathway A coordinated, faster care pathway for patients requiring more intensive medical attention, providing enhanced multi-specialist coordination.

Quantifiable outcome

• Faster timeframes to diagnosis, treatment, and recovery for eligible injured patients

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves5 records

Expansion highlights3 records

Regional players

• Active+: New Zealand physiotherapy and rehabilitation network that provides ACC-funded MSK services. Comparable as a regional ACC-credentialed provider delivering similar injury-related physiotherapy Careway coordinates.
• Habit Health: One of New Zealand's largest rehabilitation and allied health provider networks, delivering physiotherapy, vocational, and pain management services. Comparable because it operates in the same MSK injury recovery space and accepts ACC referrals, though it is a provider rather than a pure coordinator.
• Mobile Health: New Zealand occupational health and primary care provider. Comparable as a regional NZ health services provider working with ACC and corporate clients on injury-related care, though broader in scope than Careway's MSK focus.

Broad incumbents

• Concentra: Large US occupational health and injury care provider with employer and payer contracts. Comparable as an incumbent operating in injury/accident care coordination, though at much greater scale and breadth than Careway.

Direct peers

• One Call Care Management: US specialty managed care services provider focused on workers' compensation, including physical therapy and diagnostics coordination. Comparable as a payer-funded care-coordination intermediary for injured patients.
• GENEX Services: US provider of integrated managed care services for workers' compensation and disability, including care coordination and clinical management. Comparable in business model and target use case (injured-worker care pathways).
• MedRisk: US managed care organization that coordinates physical medicine and rehabilitation for workers' compensation claims. Comparable because it sits between payers and provider networks to coordinate MSK injury care, mirroring Careway's core function.
• Premex: Australian provider of independent medical examinations and injury management services for compensation schemes. Comparable because it operates an injury-coordination/assessment model serving workers' compensation payers — a direct structural parallel to Careway's ACC-funded coordination.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/carewaynz

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Careway