What Gemeente Waddinxveen does

Gemeente Waddinxveen is a Dutch municipality in the province of South Holland, Netherlands, providing statutory local government services to approximately 35,000 residents (reached in 2025, up from 30,000 in 2019). As a public government entity operating under Dutch law since 1233, it delivers the full spectrum of locally-administered public services including waste management and recycling (via the Grondstoffenplein operated by partner Cyclusnv), civil registry administration (BRP), issuance of identity documents and driving licenses, social welfare (Wmo, bijzondere bijstand, IOAW/IOAZ), youth and healthcare support, housing and spatial planning, education oversight, local tax collection (via BSGR), and public safety enforcement using Boas with bodycams. The municipality also administers refugee reception under the Dutch Distribution Act (Spreidingswet) in partnership with COA.

Its core technology is a citizen-facing digital service platform anchored at www.waddinxveen.nl, comprising the Mijn Waddinxveen personal portal and the Djuma-based transaction system at mijngemeente.waddinxveen.nl. Secure authentication uses the national DigiD (for residents) and eHerkenning (for businesses) identity frameworks, supplemented by a Verwerkersovereenkomst-governed relationship with BSGR for tax data. Website analytics run on Google Tag Manager and Google Analytics; an independent WCAG 2.1 Level AA audit (August 2023) found 35 of 50 success criteria met. The technology stack is conventional public-sector infrastructure with no proprietary AI or ML components.

The entity operates as a non-profit government body with no external shareholders; the municipal council approves annual budgets (Begroting 2027-2030 referenced). Funding flows from three sources: municipal taxes collected by BSGR, the central government's 'algemene uitkering' from the Rijksoverheid, and service-specific fees for permits, licenses, and extracts. Distribution occurs through in-person service at the gemeentehuis (Beukenhof 1), the Djuma self-serve portal, phone support (14 0182), and live broadcasts of council meetings. Customer segments are horizontal: residents, local entrepreneurs/businesses, and refugees/statushouders — all bound by statutory geography rather than commercial choice.

Name

Gemeente Waddinxveen

Legal name

Gemeente Waddinxveen

Website

https://waddinxveen.nl

Company type

Private

Operating status

Operating

Short description

Gemeente Waddinxveen is a Dutch municipality in South Holland delivering statutory local government services — including waste management, permits, social welfare, civil registry, and housing — to approximately 35,000 residents and local businesses through a digital portal, in-person office, and DigiD-authenticated self-service channels.

Ownership category

akta.pro rank

Product category

Municipal Public Services

NAICS

Individual and Family Services (6241), Social Assistance (624)

SIC

Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Municipal public services
• Civil registry administration
• Waste management services
• Social welfare support
• Local government permits

Headquarters

HQ city

Waddinxveen

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels4 records

Marketing channels7 records

Core offering

Gemeente Waddinxveen delivers statutory local government services to approximately 35,000 residents and local businesses, including civil registry (BRP), identity documents (passports, ID cards, driving licenses), permits and licenses, waste management and recycling (Grondstoffenplein), social welfare (Wmo, bijzondere bijstand), housing and spatial planning, public safety enforcement (Boas), local elections administration, and environmental sustainability programs. All services are accessible in person at the Gemeentehuis, online via the waddinxveen.nl portal and Mijn Waddinxveen personal portal authenticated through DigiD and eHerkenning, or by phone.

Product overview

Gemeente Waddinxveen operates a citizen services portal at www.waddinxveen.nl that provides a unified online gateway for municipal services. The portal encompasses the main municipal website with navigation to Direct Regelen (direct services), Actueel (news), and Politiek & Organisatie sections. Key digital service channels include Mijn Waddinxveen (personal citizen portal) and the Djuma portal (information request system). The municipality also maintains a Grondstoffenplein (materials recovery center) and various online service pages covering waste management, taxes, permits, healthcare, education, and civil affairs. Services are accessible via DigiD and eHerkenning authentication systems.

Differentiator

Problem solved

Functional benefit

Products and services

• www.waddinxveen.nl Municipal Portal
• Mijn Waddinxveen
• Djuma Portal
• Grondstoffenplein

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• BSGR (Belastingsamenwerking Gouwe-Rijnland)coreOthersBSGR handles the collection of municipal taxes (gemeentebelastingen) and WOZ assessments for the municipality. A Verwerkersovereenkomst (Data Processing Agreement) is in place ensuring BSGR handles personal data with the same level of security and confidentiality as the municipality itself.
• COA (Centraal Orgaan opvang Asielzoekers)coreOthersThe COA is the national reception organization for asylum seekers. In collaboration with the municipality, the COA is developing a reception location at the IJsermanweg for approximately 195 refugees. The COA covers the costs of development and operation of the reception facility. The municipality and COA jointly score potential locations using a scoring framework.
• Woonpartners Midden-HollandcoreStrategic or Co-development PartnerWoonpartners Midden-Holland is the regional housing corporation working with the municipality on housing development projects. The partnership includes new-build housing developments such as the Noordkade residential area and the 't Suyt 2 district. The municipality and Woonpartners have signed intent agreements for housing construction and land acquisition.
• Werkcentrum Midden-HollandcoreStrategic or Co-development PartnerThe Werkcentrum Midden-Holland supports unemployed residents and non-native speakers in finding work. The municipality partners with this regional employment center to help inhabitants with job searching, language learning, and vocational training. The Werkcentrum organizes job fairs (Banenmarkten) for job seekers with language barriers.
• Cyclusnv (Grondstoffenplein)coreOthersCyclusnv operates the Grondstoffenplein (Materials Plaza) in Waddinxveen, which serves as the municipality's recycling and waste separation center. Residents can bring sorted waste and recyclables to this facility. The Grondstoffenplein is referenced as a service point for the municipality's waste management and circular economy programs.
• GreenwheelsminorOthersGreenwheels provides shared car services (deelauto's) in Waddinxveen. The municipality has partnered with Greenwheels to offer three shared cars to residents, reducing the need for private car ownership and supporting sustainable mobility goals.
• WCAG 2.1 AA / ToegankelijkheidsverklaringminorOthersThe municipality's website was independently audited for digital accessibility compliance against WCAG 2.1 level AA standards by an independent company. The audit found 35 of 50 success criteria met. Accessibility statements are published for the main website and multiple subdomain sites.

Scale indicators1 record

Recent moves9 records

Expansion highlights4 records

Direct peers

• Gemeente Kaag en Braassem: Small neighboring municipality in the Hollands-Midden region offering the same statutory local government service portfolio. Comparable in size and service delivery model.
• Gemeente Gouda: Adjacent municipality in the Midden-Holland region providing identical local government services. Comparable in service mix (waste, social services, permits, civil affairs) and in operating under the same Dutch municipal law framework as Gemeente Waddinxveen.
• Gemeente Nieuwkoop: Neighboring municipality in South Holland delivering the same statutory public services. Similar in population scale (~29,000 residents) and operational structure, making it a direct scale comparable.
• Gemeente Zuidplas: Nearby South Holland municipality in the same regional collaboration footprint, offering the same local government service portfolio. Comparable in demographic profile and growth trajectory given residential development in the region.
• Gemeente Bodegraven-Reeuwijk: Small-to-mid sized neighboring municipality in Midden-Holland that delivers comparable statutory local government services. Useful peer given similar population scale and shared regional employment and housing partnerships.
• Gemeente Krimpenerwaard: Adjacent South Holland municipality providing statutory local government services to a comparable population size. Operates within the same provincial and regional coordination frameworks as Gemeente Waddinxveen.
• Gemeente Alphen aan den Rijn: Neighboring municipality in South Holland that delivers the same statutory local government services (permits, taxes, social welfare, civil registry) to residents within the broader Midden-Holland region. Directly comparable in scale, governance structure, and service portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/gemeentewveen
• Facebookfacebook.com/gemeenteWaddinxveen
• LinkedInlinkedin.com/company/gemeente-waddinxveen
• Instagraminstagram.com/gemeentewaddinxveen

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Gemeente Waddinxveen