Gemeente Kaag en Braassem

What Gemeente Kaag en Braassem does

Gemeente Kaag en Braassem is a Dutch local government entity (gemeente) serving residents and businesses in the municipalities of Kaag, Braassem, Roelofarendsveen, Leimuiden, Woubrugge, Hoogmade, Oud Ade, Rijnsaterwoude, and surrounding areas within the province of South Holland, Netherlands. The municipality was formed in 2011 through the merger of the former municipalities of Jacobswoude and Liemeer and currently operates with approximately 190 employees from a single headquarters at Westeinde 1, 2371 AS Roelofarendsveen. As a public entity constituted under the Dutch Municipalities Act (Gemeentewet), it holds exclusive statutory authority to deliver mandated public services within its geographic boundaries.

The municipality delivers a comprehensive suite of public services organized across two operational departments: Dienstverlening (service delivery) and Ontwikkeling (development). Core service categories include civil affairs (birth, marriage, and death registration; passports; ID cards; civil registry extracts), environmental and construction permits under the Omgevingsplan, waste management via the milieustraat (environmental station), cemetery management at three municipal sites, social welfare programs (youth care, elderly care, debt assistance, income support, Veilig Thuis referrals), public space maintenance, mobility and transport, economic affairs, event permitting, and public order and safety. Digital service delivery is supported by the onlineregelen.kaagenbraassem.nl municipal services portal, the Djuma online-transactions platform with DigiD and e-Herkenning authentication, and Fixi, a citizen reporting tool for public-space issues. Marketing and resident engagement use a municipal website, Facebook, YouTube, Instagram, LinkedIn, a Pinterest account, the Gemeentenieuwsbrief email newsletter, and the Denk mee participatieplatform.

Revenue and funding are sourced from municipal taxes and levies (waste levies, sewage levies, precariobelasting), service fees, provincial subsidies, and national government grants; specific published fees include market-stall standplaatsvergunningen ranging from €27.40 (day) to €397.60 (five-plus years) and civil registry extracts at €17.80 per document. The municipality participates in multiple regional collaborations, including Bestuurlijke Regie Schiphol (a coalition of 56 municipalities and 4 provinces), Werken in het Westen (employment portal), Veiligheidsregio Hollands Midden (safety region), Regio Holland Rijnland, Omgevingsdienst West-Holland, and the Bedrijfsvoeringsorganisatie Rijn en Braassem shared services organization. Social-domain services are partially delegated to Serviceplein Alphen aan den Rijn and De Driemaster, and heritage archive services are hosted with Erfgoed Leiden en Omstreken. The current governance structure comprises Burgemeester Astrid Heijstee, Gemeentesecretaris Hans Demoed, and four wethouders (Dolf Kistemaker, Nick van Egmond, Moniek van Sandick, Mark Veldhuizen) representing the SAMEN, D66, CDA, and PRO coalition installed in 2025.

Name

Gemeente Kaag en Braassem

Legal name

Gemeente Kaag en Braassem

Website

https://kaagenbraassem.nl

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

101–250 employees

Short description

Gemeente Kaag en Braassem is a Dutch local government entity serving residents and businesses in South Holland, Netherlands, delivering mandated public services — civil affairs, permits, waste management, social welfare, and public safety — through digital portals and a Roelofarendsveen municipal office.

Ownership category

akta.pro rank

Headquarters

HQ city

Roelofarendsveen

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal taxes and levies: Municipality generates revenue through various municipal taxes including waste levies (afvalstoffenheffing), sewage levies (rioolheffing), and precariobelasting. Fees are also charged for services such as standplaatsvergunningen (market stall permits) and civil registry extracts.
2. Standplaatsvergunning fees: Revenue from market stall and stand permits with various duration options ranging from daily to multi-year licenses.
3. Civil registry document fees: Fees charged for extracts from the civil registry (burgerlijke stand) including birth, marriage, and death certificates.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Gemeente Kaag en Braassem is a Dutch local government entity that delivers statutory municipal services to residents and businesses within its boundaries. Core offerings include civil affairs registration (births, marriages, deaths), identity document issuance, environmental and construction permits (omgevingsvergunningen), waste collection and milieustraat access, cemetery management, social support (youth care, elderly care, debt assistance, income support), public space maintenance, mobility and parking permits, event permits, and public order and safety coordination.

Product overview

Gemeente Kaag en Braassem is a Dutch municipality offering a comprehensive suite of citizen services through both digital platforms and in-person municipal office interactions. The primary digital offering is the online municipal services portal (onlineregelen.kaagenbraassem.nl), which provides access to permit applications, appointment scheduling, and service requests. Key service modules include civil affairs (birth, marriage, death registration), identity documents, environmental and construction permits, waste management, cemetery services, and youth/elderly care. The municipality also operates Fixi, a citizen reporting tool for public space issues. Services span administrative functions, social welfare, environmental sustainability, economic affairs, infrastructure management, and public safety. The organization operates with two departments (Dienstverlening and Ontwikkeling) and provides services from the municipal office in Roelofarendsveen.

Differentiator

Problem solved

Functional benefit

Products and services

• Civil Affairs Services (Burgerzaken)

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered minor and core.

• Omgevingsfonds SchipholminorStrategic or Co-development Partner · 5 June 2025Environmental fund established by Royal Schiphol Group starting June 5, 2025 with a minimum 7-year duration. The fund provides 10 million euros annually for initiatives that improve the living environment and contribute to community enjoyment. Programs include compensatiespoor (small private initiatives) and innovatiespoor (research into new quality-improving techniques).
• Bestuurlijke Regie Schiphol (BRS)coreStrategic or Co-development PartnerCollaboration of 56 municipalities and 4 provinces in the Schiphol region. The BRS advocates for regional interests regarding aviation and airport development in relation to the environment, seeking balance between sustainable connectivity and a healthy living environment. The BRS conducts intergovernmental consultation with the national government on the integration of aviation and Schiphol Airport.
• Werken in het WestencoreStrategic or Co-development PartnerRegional employment partnership of local governments serving as a portal to all available vacancies in the Western Netherlands region. Kaag en Braassem posts vacancies through this platform alongside other member municipalities.
• Erfgoed Leiden en OmstrekenminorStrategic or Co-development PartnerHeritage organization that stores and provides access to municipal archives from before 2009, as well as archives of former municipalities and genealogical research services.
• Serviceplein Alphen aan den RijncoreStrategic or Co-development PartnerService point that handles all matters related to work and income for Kaag en Braassem municipality on behalf of the local government, including social assistance, debt assistance, and employment support services.
• De DriemastercoreStrategic or Co-development PartnerLocal social services organization providing Meedenkers (client supporters), voluntary work coordination, Papierwinkel (administrative help), and various support services for residents in need.
• Veiligheidsregio Hollands MiddencoreStrategic or Co-development PartnerRegional safety authority responsible for disaster management, crisis management, and fire services. The municipality participates in this inter-municipal safety collaboration.
• Regio Holland RijnlandcoreStrategic or Co-development PartnerRegional collaboration organization in which the municipality participates, dealing with regional spatial planning, mobility, and economic affairs.
• Omgevingsdienst West-HollandcoreStrategic or Co-development PartnerRegional environmental service organization handling environmental permits, enforcement, and environmental quality management for member municipalities.
• Bedrijfsvoeringsorganisatie Rijn en BraassemcoreStrategic or Co-development PartnerShared services organization providing joint administrative and operational services for municipalities in the Rijn and Braassem region.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Gemeente Utrecht: Large Dutch municipality with comparable e-government service delivery model. Functions as a benchmark for digital municipal services in the Netherlands under the same legal framework.
• Gemeente Amsterdam: Largest Dutch municipality providing the DigiD and e-Herkenning authentication infrastructure that Kaag en Braassem relies on. Operates the same Gemeentewet framework but at massively larger scale.
• Gemeente Leiden: Larger regional anchor municipality in Holland Rijnland providing broader service portfolio and shared-service capacity to surrounding municipalities. Same legal framework but materially larger scale.

Direct peers

• Gemeente Katwijk: Adjacent Holland Rijnland member municipality with comparable South Holland operating environment, citizen services portfolio, and regional inter-municipal collaborations.
• Gemeente Haarlemmermeer: Co-member of Bestuurlijke Regie Schiphol (BRS) and a Schiphol-region municipality facing similar aviation/living-environment policy trade-offs. Operates the same legal framework under the Gemeentewet with comparable service portfolios.
• Gemeente Teylingen: Small-to-mid sized South Holland municipality in the Holland Rijnland region with comparable services, regulatory exposure, and shared service organization participation. Similar scale and resident base.
• Gemeente Nieuwkoop: Small Dutch municipality in the broader region with similar service scope under the Gemeentewet. Comparable size and rural/semi-rural service delivery profile.
• Gemeente Alphen aan den Rijn: Neighboring South Holland municipality that operates the Serviceplein Alphen aan den Rijn shared service organization on Kaag en Braassem's behalf for work/income services. Comparable in size, governance model, and regional collaborative footprint in the Holland Rijnland region.

Regional players

• Gemeente Lisse: Small South Holland municipality of comparable scale, also subject to Schiphol-regional pressures and Holland Rijnland region dynamics. Similar citizen services and governance profile.
• Gemeente Hillegom: Small South Holland municipality in the Duin- en Bollenstreek region with similar profile to Kaag en Braassem under the Gemeentewet. Comparable operating scale and citizen services mix.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCgqo1owYnfbMZrDlI1wKYsA
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/gemeente-kaag-en-braassem
• Instagraminstagram.com/gemeentekaagenbraassem/?hl=nl
• Pinterestpinterest.com/gemeentekaagenbraassem

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Kaag en Braassem