SQUAREONE IT

What SQUAREONE IT does

SquareOne IT Ltd is a privately held managed IT services provider headquartered in Broadstairs, Kent, United Kingdom, serving startups and small businesses with fewer than 20 staff across 13 Kent towns and the wider South East of England. The company delivers a unified services portfolio spanning Managed IT Support, Microsoft 365 Management, Cyber Security, Backup & Recovery (including BCDR and Data Recovery sub-services), Network Management, Managed Wireless, Business Internet (Full Fibre FTTP, Leased Lines, Starlink), VoIP, Network Cabling, and CCTV Solutions. Its technology stack is built on the Microsoft 365 ecosystem, leveraging Defender for Business, Intune, and Entra ID for endpoint protection, identity, and device management, layered with proactive 24/7 monitoring and a UK-based helpdesk.

The business operates on a subscription recurring revenue model, packaged as three per-device monthly tiers — Essentials (£23), Business (£28), and Complete (£35) — with connectivity, VoIP, cabling, and CCTV revenue generated through provisioning and project work. Go-to-market is sales-led and direct, using website and phone enquiry channels, local SEO across Kent town landing pages, a content blog, and an organic LinkedIn and Facebook presence; the firm claims 150+ devices and users under management, a 98% support ticket resolution rate, and 40+ years of combined technical expertise. No external funding, management team, partnerships, or certifications are disclosed in the available data, and the company appears to be independently founder- or team-owned.

Name

SQUAREONE IT

Legal name

SquareOne IT Ltd

Website

https://squareoneit.co.uk

Company type

Private

Founded year

2026

Operating status

Operating

Headcount range

1–10 employees

Short description

SquareOne IT is a privately held managed IT services provider in Broadstairs, Kent, delivering subscription-based managed IT, Microsoft 365 management, cybersecurity, connectivity, and VoIP services to small businesses under 20 staff across 13 Kent towns.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYBPAEADAH

Endpoint Security Managed Services (EDR/XDR)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Cybersecurity Services (MSSP)

SECONDARYBPAEADAL

Data Security & Privacy Managed Services (DLP/Encryption)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Cybersecurity Services (MSSP)

SECONDARYHDADAEAG

Endpoint Data Protection (Device DLP/Encryption)

Hardware, Technology & Telecom/Cybersecurity/Endpoint & Mobile Security (EDR/XDR/MTD)

Keywords

• Managed IT services
• Cybersecurity protection
• Microsoft 365 management
• Business connectivity
• Cloud phone systems

Headquarters

HQ city

Broadstairs

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Support Services: Monthly recurring subscription services providing proactive IT support, monitoring, security, and management for small businesses. Priced per device per month with tiered plans (Essentials, Business, Complete) offering escalating levels of service and security features.
2. Cloud Connectivity Solutions: Business internet services including Full Fibre (FTTP), Leased Lines, and Starlink satellite internet. Revenue generated from connectivity provisioning, installation management, and ongoing service support.
3. VoIP Phone Systems: Cloud-based business phone system services including number porting, call routing, user setup, desk phones or softphones, and ongoing support. Monthly service fees for cloud phone functionality.
4. CCTV & Security Systems: Professional CCTV installation and security camera systems for businesses, including site surveys, system design, installation, and ongoing support services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

SquareOne IT delivers security-first managed IT services to small businesses in Kent and the South East of England. Its portfolio spans managed IT support, Microsoft 365 administration, cybersecurity (MDR, email security, phishing simulations), backup and disaster recovery, network and wireless management, business internet connectivity (FTTP, Leased Lines, Starlink), VoIP, structured cabling, and CCTV installation, all delivered through tiered monthly subscriptions priced per device.

Product overview

SquareOne IT delivers a unified managed IT services portfolio for small businesses across Kent, comprising core service pillars (Managed IT Support, Microsoft 365 Management, Cyber Security, Backup & Recovery, Network Management, Managed Wireless, Business Internet, VoIP, Network Cabling, and CCTV Solutions) supported by three subscription tiers. The service architecture layers foundational infrastructure services (network cabling, internet connectivity via FTTP/Leased Lines/Starlink, and wireless management) with platform-level services (Microsoft 365 management, VoIP, CCTV) and security/backup functions, all delivered through three pricing tiers: Essentials (£23/device/month), Business (£28/device/month), and Complete (£35/device/month).

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support Proactive, security-first IT support including 24/7 monitoring, device management, patch management, and a UK-based helpdesk to reduce downtime for small businesses.
• Microsoft 365 Management Administration and optimisation of Microsoft 365 environments including email security configuration, user access controls, SharePoint, OneDrive, Teams deployment, licence management, and automated backups.
• Cyber Security Layered protection against phishing, ransomware, and data breaches through email security, endpoint protection (MDR), device management, access controls, and ongoing monitoring.
• Backup & Recovery Secure, automated backup with monitoring and fast data restoration for servers, devices, and cloud data to protect against data loss from failure, error, or cyber incidents.
• Business Continuity & Disaster Recovery (BCDR)

Quantifiable outcome

• 98% of support tickets resolved with higher customer satisfaction
• +3 more outcomes

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Datcom: East Midlands-based UK managed IT services firm providing IT support, cybersecurity, cloud, and Microsoft 365 services to SMBs. Comparable in customer profile (UK sub-50-staff businesses), service architecture, and Microsoft-centric managed IT positioning.
• Netstar UK: UK managed IT support provider focused on small and mid-sized businesses with proactive monitoring, helpdesk, cybersecurity, and cloud services. Comparable in SMB focus, security-first positioning, and recurring subscription model.
• Razorblue: UK managed IT and cloud services provider serving SMBs across multiple regions. Closely comparable in Microsoft 365-centric delivery, cybersecurity layer, connectivity services, and per-device recurring pricing model aimed at small business customers.
• Mirus IT: UK managed IT services and cloud support provider for small and mid-sized businesses, with strong Microsoft 365, cybersecurity, and connectivity offerings. Comparable in customer segment (UK SMBs), pricing structure (per-seat/per-device subscriptions), and bundled service approach.
• Focus Group: UK IT support and managed services company serving small and growing businesses with IT support, cybersecurity, cloud, and connectivity bundles. Directly comparable in target customer, service portfolio (IT + cyber + connectivity), and recurring pricing model.
• Littlefish: UK-based managed IT services provider offering outsourced IT support, cybersecurity, and Microsoft 365 management to SMB and mid-market customers. Direct comparable in service mix, Microsoft-centric stack, and recurring subscription pricing model.

Broad incumbents

• BT Business: UK incumbent telecommunications and IT services provider offering business broadband, VoIP, managed IT, and cybersecurity products to UK SMBs. Comparable overlap in business internet, VoIP, and security services targeting the same Kent/South East SMB customer base.
• Daisy Corporate Services: Large UK communications and IT services provider offering managed IT, connectivity, VoIP, and cybersecurity to businesses of all sizes. Comparable as a broader incumbent offering overlapping connectivity, VoIP, and managed IT services to UK SMBs at greater scale.
• Virgin Media O2 Business: Major UK connectivity, voice, and managed services provider serving SMB and enterprise customers. Comparable as a large incumbent offering business broadband, VoIP, and managed services that compete for the same SMB connectivity and IT services wallet.

Emerging players

• Quorum Cyber: UK-based cybersecurity-focused managed services provider serving SMB and mid-market clients with MDR, SOC, and security advisory. Comparable as a regional security-led managed services competitor with overlapping endpoint security and email security offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/squareoneitltd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SQUAREONE IT