Datcom
DatCom, LLC is a privately held managed IT services provider in Tyler, Texas, delivering IT support, cybersecurity, backup, and VoIP to small and mid-sized businesses in East Texas, with an adjacent EfficientMe suite offering data processing automation, staff enhancement, and business process optimization.
- Company typePrivate
- Founded2009
- HeadquartersTyler, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Datcom does
DatCom, LLC is a privately held, founder-owned managed IT services provider headquartered in Tyler, Texas, serving small and mid-sized businesses in the East Texas region since 2009. The company operates a traditional MSP stack: 24/7/365 proactive monitoring, technical support, cybersecurity (zero-trust architecture, managed detection and response, cloud-based antivirus), image-based backup and rapid recovery, and VoIP phone systems. DatCom functions either as a fully outsourced IT department or as a strategic partner augmenting an existing in-house IT team, with revenue generated primarily through flat monthly subscription fees on multi-year service relationships.
In addition to core managed IT, DatCom markets a proprietary business efficiency sub-brand called EfficientMe, which bundles three service modules: Data Processing Automation (DPA) that handles repetitive data entry and extraction via software automation; Staff Enhancement for workforce development; and Business Process Optimization (BPO) for workflow redesign. DatCom monetizes these via professional services engagements layered onto its SMB client base, with stated outcomes of 350%+ first-year ROI on DPA and 6-week implementation cycles. Customers include healthcare clinics, insurance agencies, accounting firms, nonprofits, and professional service firms.
DatCom is bootstrapped under CEO Tom Baum with 1-10 employees, sells exclusively through direct local sales and referral channels, and positions itself on relationship-based selling, below-national-average pricing, and a unique $750-per-computer infection guarantee backed by $1M in client data loss insurance. The company does not disclose revenue, has no external funding, and has no public M&A, geographic expansion, or leadership change activity.
Datcom firmographics
Firmographics- Name
- Datcom
- Legal name
- DatCom, LLC
- Website
- https://datcomllc.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- DatCom, LLC is a privately held managed IT services provider in Tyler, Texas, delivering IT support, cybersecurity, backup, and VoIP to small and mid-sized businesses in East Texas, with an adjacent EfficientMe suite offering data processing automation, staff enhancement, and business process optimization.
- Ownership category
- akta.pro rank
Datcom industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Remote Monitoring & Management (RMM) Services (BPAEABAA)
- akta.pro secondary industries
- End-User Device Management (UEM/MDM, Desktop/Laptop/Tablet) (BPAEAIAB), Enterprise Application Data Migration & Master Data Management Services (BPAEAGAJ)
Keywords
Where Datcom is headquartered
LocationHeadquarters
- HQ city
- Tyler
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Datcom business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Monthly managed IT services providing proactive support, monitoring, cybersecurity, and infrastructure management at flat monthly rates for small and mid-sized businesses.
- EfficientMe Business Efficiency Services: Data Processing Automation, Staff Enhancement, and Business Process Optimization services offered as part of the EfficientMe suite to improve operational efficiency.
- Phone Systems: Modern VoIP phone systems eliminating communication frustrations and reducing costs for businesses.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Support with $750 infection guarantee |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels8 records
Datcom product offering
Product offeringCore offering
DatCom, LLC provides managed IT services to small and mid-sized businesses, including 24/7/365 proactive monitoring, cybersecurity, image-based backup and recovery, and modern VoIP phone systems. The company also offers its proprietary EfficientMe suite, which combines Data Processing Automation (DPA), Staff Enhancement, and Business Process Optimization (BPO) to improve operational efficiency and profits. Operations are centered in Tyler, Texas, serving businesses across the East Texas region since 2009.
Product overview
DatCom, LLC is a managed IT services company providing comprehensive technology solutions for small and mid-sized businesses. The core offering consists of IT Support Services, Cybersecurity Services, Backup and Recovery, and Phone Systems. The company also offers EfficientMe, a proprietary business efficiency solution combining three services: Data Processing Automation (DPA), Staff Enhancement, and Business Process Optimization (BPO). These work together to improve operational efficiency, reduce costs, and enhance workforce productivity.
Differentiator
Problem solved
Functional benefit
Brands
- EfficientMe: Business efficiency solution combining Data Processing Automation, Staff Enhancement, and Business Process Optimization services to improve operational efficiency and increase profits for clients.
Products and services
- IT Support Services
Quantifiable outcome
- 350% ROI within first year from DPA implementation
- +7 more outcomes
Companies that use Datcom
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles6 records
Datcom technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature5 records
Datcom partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights4 records
Datcom competitors and assessment
Company assessmentDirect peers
- Accudata: Regional managed IT, networking, and cybersecurity provider serving SMB clients in the Gulf/Texas region; directly comparable to DatCom's regional Texas focus with overlapping managed services and security offerings.
- Ntiva: Managed IT, cybersecurity, and cloud services firm serving SMB and mid-market clients with proactive monitoring and compliance support, comparable in service mix to DatCom's EfficientMe-enabled practice.
- MyTek Network Services: Managed IT services provider focused on small businesses with managed security, backup, and VoIP offerings — closely comparable in service mix, customer profile, and pricing approach to DatCom.
- Dataprise: National managed IT and cybersecurity provider serving SMB and mid-market clients with proactive monitoring, help desk, and security — directly comparable to DatCom's core managed services offering, just at significantly larger scale.
- Thrive: Managed IT, cybersecurity, and cloud services provider focused on SMB and mid-market clients across the US, offering 24/7 monitoring and vCIO services that overlap directly with DatCom's managed IT and security stack.
- CMIT Solutions: Franchised managed IT services network focused on small and mid-sized businesses with cybersecurity, backup, and VoIP — directly analogous to DatCom's SMB-focused, subscription-based managed IT model.
- SideChannel (branded as SideChannel Inc.): Managed IT and cybersecurity provider serving SMB and mid-market clients, with comparable emphasis on proactive monitoring, security posture, and recurring revenue — a meaningful comparable for valuation and operating metrics.
Others
- ConnectWise: Leading software vendor for MSPs (PSA, RMM, cybersecurity) — not a competitor for DatCom's services but a key ecosystem/technology enabler underlying its operational stack and many peer MSPs.
- Kaseya: Provider of RMM, cybersecurity, and automation software widely used by managed IT services providers — adjacent ecosystem participant whose tools DatCom and similar MSPs leverage to deliver managed services.
Broad incumbents
- Insight Enterprises: Large global IT solutions provider offering managed services alongside hardware, software, and cloud reselling — broader incumbent that competes in some segments with DatCom but operates as a portfolio play rather than a focused SMB MSP.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Datcom social profiles
Digital presenceDatcom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Datcom leadership team
Management profileNumber of profiles
Profiles1 record
Datcom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Datcom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Datcom
What does Datcom do?
DatCom, LLC provides managed IT services to small and mid-sized businesses, including 24/7/365 proactive monitoring, cybersecurity, image-based backup and recovery, and modern VoIP phone systems. The company also offers its proprietary EfficientMe suite, which combines Data Processing Automation (DPA), Staff Enhancement, and Business Process Optimization (BPO) to improve operational efficiency and profits. Operations are centered in Tyler, Texas, serving businesses across the East Texas region since 2009.
Is Datcom a public or private company?
Datcom is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Datcom founded?
Datcom was founded in 2009. It employs 1 to 10 people.
Where is Datcom based?
Datcom is headquartered in Tyler, United States, in the North America region.
How does Datcom make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are efficientMe Business Efficiency Services and phone Systems.
Who are Datcom's main competitors?
Direct peers on record are Accudata, Ntiva, MyTek Network Services, Dataprise, Thrive, CMIT Solutions and SideChannel (branded as SideChannel Inc.). Others are ConnectWise and Kaseya. Insight Enterprises is listed as a broad incumbent.
Does Datcom have an API?
No public API is recorded for Datcom.
What industry is Datcom in?
Datcom's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAA, Remote Monitoring & Management (RMM) Services, with a secondary code of BPAEAIAB, End-User Device Management (UEM/MDM, Desktop/Laptop/Tablet). Its NAICS code is 541512 and its SIC code is 7370.