FM360 - Facility Management Consulting & Training

What FM360 - Facility Management Consulting & Training does

FM360 is a Charlotte, North Carolina-based facility management consulting and training firm founded in 2012 by John Rimer, CFM. It delivers professional-services engagements to organizations that operate complex built environments, including programs in CMMS consulting, facility program assessments, emergency response and preparedness, critical environments consulting, facility condition assessments and capital forecasting, and operations & maintenance optimization. Named enterprise clients include Intel, Microsoft, JPMorgan Chase, Charles Schwab, Citadel, the FBI, Ronald McDonald House Charities, and various hospitals, universities, school districts, and municipalities, indicating an enterprise and public-sector buyer base across at least seven verticals.

The company operates a services-led rather than technology-led model. Its core proprietary assets are consulting methodologies for CMMS implementation and optimization, the FM101 seven-part online training series, the FM Leadership and O&M training series, and a managed CMMS-as-a-Service offering. The team consists of approximately 11 named professionals across consulting engineering, data analysis, system programming, and content roles, supported by an internal library of industry-recommended maintenance best practices. Credentials held by the team include CFM, CEM, CMPPM, and LEED Green Associate.

FM360 monetizes through three streams: time-and-materials consulting engagements (quote-based), recurring managed services via FMassist and CMMS-as-a-Service, and self-serve online training priced at $39-$49 per individual session and $299 for the full FM101 bundle. Distribution is content- and community-led, anchored in IFMA membership, the Facility Management Consultant's Council, regular keynote and presenter appearances at IFMA World Workplace and NFMT, and recurring articles in IFMA FMJ, Building Operating Management, Club Management, and Buildings Maintenance & Management. The firm is privately held, founder-operated, and has no disclosed outside institutional investors.

Name

FM360 - Facility Management Consulting & Training

Legal name

FM360, LLC

Website

https://fm360consulting.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

FM360 is a Charlotte-based facility management consulting and training firm that delivers CMMS implementation, program assessment, and online training services to enterprise and public-sector clients across verticals including technology, financial services, healthcare, education, and government.

Ownership category

akta.pro rank

Product category

Facility Management Consulting and Training

NAICS

Management Consulting Services (54161), Management, Scientific, and Technical Consulting Services (5416), Computer Facilities Management Services (541513), Professional and Management Development Training (611430)

SIC

Services-Facilities Support Management Services (8744), Services-Management Consulting Services (8742)

akta.pro primary industry

Asset & Space Management Services (CMMS/Asset Tagging/Space Planning/Moves-Adds-Changes) (IMAIAAAL)

Keywords

• Facility management consulting
• CMMS consulting services
• Operations maintenance optimization
• Capital planning forecasting
• Facility management training

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Others

Revenue model

1. Consulting Services: Direct consulting engagements covering program assessment, CMMS consulting services, emergency response management & preparedness, critical environments consulting, assessments and forecasting, and O&M optimization.
2. Online Training Programs: FM101 Series (7-part curriculum for $299), individual training sessions ($39-$49 per session), and FM Leadership and Operations & Maintenance training series.
3. FMassist: Ongoing support and advisory services for facility management programs, providing continuous consulting and support.
4. CMMS-as-a-Service: Managed CMMS services providing implementation and ongoing operational support for computerized maintenance management systems.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels8 records

Core offering

FM360 delivers facility management consulting and professional training to operations and maintenance teams across enterprise, healthcare, education, public sector, and mission-critical organizations. Core offerings include program assessments, CMMS consulting, emergency response management, critical environments consulting, capital planning and forecasting, and O&M optimization, supplemented by ongoing advisory (FMassist), CMMS-as-a-Service, and an FM101 online training curriculum.

Product overview

FM360 is a facility management consulting and training company offering a portfolio of services including consulting engagements (Program Assessment, CMMS Consulting Services, Emergency Response Management, Critical Environments Consulting, O&M Optimization, Capital Planning), managed services (FMassist and CMMS-as-a-Service), and professional training programs (FM101 Series, FM Leadership Series, Operations & Maintenance Series, and Team Training & Development). The company does not offer a single software product but rather delivers expertise-driven services to help organizations improve their facility management programs.

Differentiator

Problem solved

Functional benefit

Brands

• FMassist: A service offering by FM360 to ensure department success
• CMMS-as-a-Service

Products and services

• Program Assessment Evaluation and assessment of an organization's facility management program to identify strengths, weaknesses, and opportunities for improvement, aimed at facilities leaders seeking to elevate program performance.
• CMMS Consulting Services Expert guidance on selecting, implementing, and optimizing Computerized Maintenance Management Systems to maximize facility management effectiveness for organizations running or planning a CMMS.
• Emergency Response Management & Preparedness Development and implementation of emergency response plans and preparedness programs to help facilities handle crises and critical situations effectively, for organizations needing crisis-readiness playbooks.
• Critical Environments Consulting Specialized consulting for facilities with mission-critical environments such as data centers, healthcare facilities, and pharmaceutical labs requiring stringent environmental controls.
• Assessments and Forecasting (Capital Planning) Facility condition assessments and capital planning forecasting services to help organizations plan and budget for future facility needs and investments.
• O&M Optimization Operations and maintenance optimization services focused on improving efficiency, reducing costs, and enhancing facility performance through best practices.
• FMassist Ongoing managed support service providing continuous advisory and assistance for facility management programs to ensure department success.
• CMMS-as-a-Service Managed CMMS service providing implementation and ongoing operational support for Computerized Maintenance Management Systems without requiring on-premise infrastructure from the customer.
• FM101 Series Online 7-part training curriculum covering foundational building blocks of a facility management program including operations & maintenance, capital planning, emergency preparedness, and leadership, sold as a $299 bundle to FM professionals.
• FM Leadership Series Leadership training focused on managing relationships upward, outward, and downward within facility management organizations, targeting FM leaders and aspiring managers.
• Operations & Maintenance Series Technical training series covering understanding and operating building systems for facility management professionals, targeting O&M practitioners.
• Team Training & Development Professional development and customized training programs for facility management teams covering technical skills, leadership, and industry best practices.

Quantifiable outcome

• Robust maintenance programs can cut operating costs in half (IFMA)
• +5 more outcomes

Named customers14 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• Eptura: Eptura (formerly iOFFICE) provides workplace and facility management software including CMMS and asset management capabilities. It competes with FM360's CMMS and asset management consulting across enterprise customers.
• JLL (Jones Lang LaSalle): JLL is a global real estate services firm with a large facility management consulting and managed services practice. It competes with FM360 in enterprise FM consulting and integrated facilities management engagements, with significantly greater scale.
• CBRE Group: CBRE is a global real estate services giant with a dedicated Workplace and Facility Management consulting practice. It serves large enterprise and government clients with FM program advisory and managed services, overlapping with FM360's target customers.
• Cushman & Wakefield: Cushman & Wakefield provides global facility management consulting and integrated facilities management services to enterprise clients. It competes for the same enterprise FM program work that FM360 targets but at much larger scale and geographic reach.
• AssetWorks: AssetWorks provides facility management, asset management, and CMMS software to enterprise, government, and education customers, directly competing with FM360's CMMS consulting in markets such as K-12, higher education, and public sector.

Emerging players

• Accruent: Accruent provides facility and asset management software including CMMS solutions, competing with FM360's CMMS-as-a-Service and CMMS consulting offerings. It serves similar enterprise and institutional customers with technology-led FM program support.
• Planon: Planon is a facility and real estate management software vendor offering CMMS, asset management, and integrated workplace management. It overlaps with FM360's CMMS consulting and training services in supporting FM program implementation.
• ServiceChannel: ServiceChannel provides a CMMS and facility management platform focused on multi-site enterprises, directly overlapping with FM360's CMMS consulting and CMMS-as-a-Service offerings. It targets facilities and maintenance teams at scale.

Direct peers

• Facility Issues: Facility Issues is a boutique facility management consulting firm that helps organizations optimize FM programs, similar in size and service offering to FM360. Both compete for mid-market and enterprise FM program assessment work.

Others

• IFMA (International Facility Management Association): IFMA is the industry association that publishes FMJ, offers FMP/CFM credentials, and hosts World Workplace. It is not a direct competitor but is core to FM360's marketing channel, content moat, and customer pipeline through conferences and credentialing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

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Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FM360 - Facility Management Consulting & Training