Carriers of Hope

Name

Carriers of Hope

Legal name

Carriers of Hope

Website

https://carriersofhope.org.uk

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Refugee and Migrant Support Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Emergency and Other Relief Services (624230), Community Food Services (624210), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Refugee & Immigrant Support Services (BPAGAEAI)

akta.pro secondary industries

Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI), Refugee Reception & Registration (BPADAHAA), Refugee, IDP & Migration Humanitarian Assistance (BPAGAAAH)

Keywords

• Refugee support services
• Charity community services
• Food bank services
• Furniture donation programs
• Asylum seeker assistance

Headquarters

HQ city

Coventry

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Individual Monetary Donations: One-time or regular monetary donations from individuals, with Gift Aid boosting contributions by 25% at no extra cost to donors. Donations can be made online, via standing order, text message (up to £20 per text), or cheque.
2. Item Donations: Donations of quality second-hand furniture, household items, bicycles, baby equipment, and food from the local community. These are redistributed to clients in need rather than sold for revenue.
3. Fundraising Activities: Community members organize fundraising events including challenges (running, walking, cycling), bake sales, gigs, skill-sharing sessions, and online auctions. JustGiving platform facilitates digital fundraising.
4. Food Hub Membership Fees: Social supermarket model where members pay £7 per visit and receive groceries worth approximately £45. This nominal fee helps sustain the service while keeping food accessible.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Carriers of Hope is a Coventry-based charity that delivers a coordinated suite of community service projects for asylum seekers, refugees, and newly arrived migrants. Its offer includes furniture and household goods distribution, maternal and baby item provision, a weekly social supermarket offering culturally familiar food, allotment-based organic growing, bicycle provision with training, early-years English practice groups, and weekly community drop-in and registration sessions that connect clients to additional internal and external support.

Product overview

Carriers of Hope is a charitable organization (CIO Number 1180105) based in Coventry, UK, established in May 2009 to support asylum seekers, refugees, and vulnerable migrants. Rather than a technology product or SaaS platform, the organization operates a portfolio of interconnected community service projects. The core offerings include: House to Home (furniture provision), Baby Project (maternal and infant support), World Foods Food Hub (social supermarket), Growing Roots Allotment (community gardening), Wheels of Welcome (bike provision), Let's Play (English language learning through play for ages 0-4), Tuesday Community Drop In, and Pathways to Progression (care coordination). These services work together through Client Connection/Registration Mornings to provide holistic support from emergency needs through to long-term independence, supported by Clothing Coventry as a partner for clothing provision.

Differentiator

Problem solved

Functional benefit

Products and services

• House to Home Furniture project helping asylum seekers, refugees and migrants in Coventry turn empty houses into homes by providing good quality donated furniture, household items and essential appliances. Items are collected, sorted, matched and delivered directly to clients' homes.
• Baby Project Support for expectant parents from pregnancy until six months after birth, providing essential baby items, maternal supplies, hospital-ready bags, baby equipment, and information about safer sleep and healthy development.
• World Foods Food Hub
• Growing Roots Allotment Hands-on project delivered with Garden Organic giving asylum seekers, refugees and newly arrived communities access to green outdoor space, improved wellbeing, and skills through organic food cultivation in the UK climate.
• Wheels of Welcome Programme providing asylum seekers, refugees and migrants with bikes, safety equipment and cycling support through regular cycling sessions, maintenance workshops, and culturally sensitive training to improve wellbeing, transport access and access to opportunities across Coventry.
• Let's Play Weekly term-time group for parents and children aged 0-4 supporting early literacy, spoken English, school readiness and family wellbeing through stories, songs, crafts and play, with visiting services from partner specialists.
• Tuesday Community Drop-In Weekly drop-in at Hillfields Church where refugees, asylum seekers and people new to Coventry meet the Carriers of Hope team, collect essential items, enjoy free tea and toast, and take part in activities in a welcoming multicultural community space.
• Registration Mornings (Client Connection) Monday morning client registration sessions at St Mark's Church run by the Client Connection Team where clients are listened to, registered, connected to internal projects and referred to other helpful organisations across Coventry. No referral is required and walk-ins are welcome.
• Pathways to Progression: Building Better Lives Overarching coordination project that understands each client's emergency, short-term and long-term needs, makes active referrals to internal projects and trusted external services, and creates pathways between projects to empower clients toward independence.

Quantifiable outcome

• Supports approximately 1000 clients annually with comprehensive services
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and supporting.

• Clothing CoventrycoreChannel Partner/ Reseller/ Distributor · 1 January 2020Clothing Coventry was established in 2020 as a separate charity specifically to handle clothing donations for Carriers of Hope clients and others in need across Coventry. Carriers of Hope no longer accepts clothes donations directly.
• St Mark's ChurchcoreStrategic or Co-development PartnerSt Mark's Church is a co-run partner of the World Foods Food Hub, providing the venue for weekly food distribution and Monday registration sessions. The church space enables the organization to serve clients in a welcoming, accessible location.
• Youth With A Mission (YWAM)coreStrategic or Co-development PartnerYWAM co-runs the World Foods Food Hub alongside Carriers of Hope and St Mark's Church, contributing to the social supermarket model that serves refugees, asylum seekers, and migrants.
• Garden OrganiccoreStrategic or Co-development PartnerGarden Organic partners with Carriers of Hope to deliver the Growing Roots Allotment project, providing expertise in organic food cultivation and helping participants learn sustainable growing techniques for the UK climate.
• Tamarind TeamsupportingStrategic or Co-development PartnerMental health support service that visits Let's Play sessions to provide guidance on emotional wellbeing for parents and families.
• Coventry Early Start TeamsupportingStrategic or Co-development PartnerChild and family wellbeing professionals who attend Let's Play sessions to provide guidance on early years development and family support.
• HARP (Health Access for Refugees Programme)coreStrategic or Co-development PartnerHARP coordinators attend Let's Play sessions and provide health access support, helping refugees and asylum seekers navigate NHS services and access healthcare.
• Coventry Family HubssupportingStrategic or Co-development PartnerPartnership with Coventry Family Hubs to share information about free activities for families and children during school holidays, helping clients access additional community resources.
• Positive Youth FoundationsupportingStrategic or Co-development PartnerCommunity organization providing free sports and youth activities in Foleshill. Carriers of Hope shares their opportunities with client families and Wheels of Welcome participates in community events.
• Coventry Adult Education ServicesupportingStrategic or Co-development PartnerProvides free adult learning courses shared with Carriers of Hope clients, including ESOL-friendly sessions on cooking, health, parenting, and vocational skills.
• Coventry City Council Migration TeamsupportingGTM or Marketing PartnerCarriers of Hope shares job opportunities from Coventry City Council's Migration Team with clients, helping refugees and migrants access employment pathways in the public sector.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Praxis: London-based charity providing holistic support for refugees, asylum seekers, and migrants including casework, immigration advice, and integration services. Comparable mission and service model but operating primarily in London rather than Coventry.
• Rainbow Haven: Manchester-based charity providing support, advice, and activities for asylum seekers and refugees. Directly comparable holistic support charity model operating in a different UK city, useful for assessing regional replication potential.
• The Welcome Organisation: Charity supporting asylum seekers, refugees, and homeless individuals in Northern Ireland with practical services and integration support. Similar charity model delivering multi-faceted support to asylum seekers though in a different UK region.

Direct peers

• Hope for the Young: UK charity supporting young refugees and asylum seekers through education grants and advocacy. Comparable beneficiary base (asylum seekers/refugees) with practical support services, though narrower age focus.
• Refugee Action: UK-wide charity providing practical support for refugees and asylum seekers including advice, integration, and advocacy. Directly comparable as a refugee-focused social services nonprofit operating in the same UK market with overlapping beneficiary populations.
• Refugee Council: UK charity offering refugee support, advice, and integration services with similar mission and beneficiary base. A direct peer in providing holistic refugee support and resettlement assistance across the UK.
• City of Sanctuary: UK-wide movement supporting people seeking sanctuary through a network of local groups, similar community-led model with local volunteer hubs. Comparable network-based approach to building welcoming communities for asylum seekers and refugees.
• Sanctuary Hosting: UK charity connecting asylum seekers with volunteer hosts while they await the outcome of asylum claims. Comparable volunteer-led hospitality model for asylum seekers though focused specifically on accommodation.

Emerging players

• Refugee Aid App: Tech-enabled platform helping refugees and asylum seekers navigate services and access support. Comparable mission of connecting asylum seekers with essential services but with a digital-first delivery model rather than Carriers of Hope's place-based community model.

Broad incumbents

• British Red Cross: Major UK humanitarian organization running refugee support, family reunion, and emergency assistance programs. A broad incumbent offering overlapping services but at significantly larger scale and across wider portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/carriersofhopecov
• LinkedInlinkedin.com/company/carriers-of-hope

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carriers of Hope