Gemeente Hoogeveen

What Gemeente Hoogeveen does

Gemeente Hoogeveen is a municipal government entity (gemeente) in the province of Drenthe, Netherlands, serving approximately 55,000–56,000 residents across the town of Hoogeveen and surrounding villages including Pesse, Tiendeveen, Hollandscheveld and Elim. Operating under Dutch public law (KvK-nummer 01175828), the municipality delivers a comprehensive portfolio of statutory public services spanning civil documents (passports, ID cards, driver's licenses), civil registry administration (BRP — births, deaths, marriages, address changes), municipal taxation (OZB property tax, sewerage and waste levies, tourist tax), waste collection and environmental management (via partner Area), building and business permits, social care under the Wmo (Wet maatschappelijke ondersteuning), welfare support for low-income residents, youth and family services, sports and leisure facilities, and government transparency (Woo requests).

The technical platform is a unified web portal (hoogeveen.nl) offering approximately 20 service modules, integrated with the national Dutch digital-identity stack (DigiD, MijnOverheid Berichtenbox, BRP) and operational partners including RDW (driver's licenses), Area (waste calendar and app), Moon (street-lighting reports), iLost (lost-and-found), Zivver (secure messaging) and GBLT (tax collection). An online appointment booking system, a 16-category damage and complaint reporting portal, and a Coordinated Vulnerability Disclosure program support digital-first service delivery, with WCAG 2.1 Level AA accessibility partially met and ongoing remediation.

Revenue is not commercially disclosed; income derives from municipal taxes and levies (OZB, sewerage, waste, tourist), one-time fees for civil documents and permits (e.g., €88.65 adult passport, €80.10 ID card, €53.65 driver's license), administration of subsidies and grants, and national government transfers under the Dutch municipal fund (gemeentefonds). Pricing is set by national government or municipal council rather than market. Distribution occurs through the physical Compagnieshuis service counter (Raadhuisplein 24, Hoogeveen), the Werkplein employment center (Dekkerplein 1), the town hall, a 14 0528 telephone helpline, partner organization locations, and the 24/7 online portal. The municipality shares back-office services with neighboring De Wolden via the Samenwerkingsorganisatie De Wolden Hoogeveen (SWO). Customer segments include all residents (geographic), local businesses, low-income residents, elderly and disabled residents, and youth and families, with statutory mandates rather than market segmentation.

Name

Gemeente Hoogeveen

Legal name

Gemeente Hoogeveen

Website

https://hoogeveen.nl

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Gemeente Hoogeveen is a Dutch municipal government entity in Drenthe serving approximately 55,000 residents with statutory public services including civil documents, taxation, permits, waste management, and social care, delivered via a digital portal and partner networks.

Ownership category

akta.pro rank

Headquarters

HQ city

Hoogeveen

HQ country

Netherlands

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Municipal Taxes and Levies: Revenue from property taxes (OZB), sewer fees (rioolheffing), waste collection fees (afvalstoffenheffing), tourist tax, and other municipal levies. These are annual charges based on property value and service provision.
2. Civil Documents and Permits: Fees for passports, ID cards, driver's licenses, marriage certificates, extracts from civil registry, certificates of conduct (VOG), and various permits. One-time fees per service.
3. Subsidies and Grants Administration: Municipality distributes government subsidies and grants for housing insulation, sustainability, sports organizations, cultural activities, youth development, and neighborhood initiatives. Funds are distributed to residents and organizations rather than collected.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Gemeente Hoogeveen provides statutory municipal administration, civil documents (passports, ID cards, driver's licenses), tax collection (OZB, sewer, waste levies), waste management, social care services (Wmo), building and business permits, subsidies, and local infrastructure maintenance to residents and businesses within the municipality of Hoogeveen in the province of Drenthe, Netherlands.

Product overview

Gemeente Hoogeveen operates a comprehensive municipal digital service portal (hoogeveen.nl) structured as a unified web platform offering approximately 20 distinct service modules organized by life events and administrative categories. The platform does not follow a traditional product-plus-module commercial architecture; rather, it is a government service delivery portal spanning: identity documents (driver's licenses, passports, ID cards), civil registry services (births, deaths, marriages, partnerships), address and residency management, municipal taxation (OZB, waste levy, sewerage), waste collection and environmental services (Area), building and business permits, social care and Wmo services, financial aid and subsidies, sports and leisure facilities, parking and transport, and government transparency (Woo). Residents access services through online appointment booking, digital forms, DigiD authentication, and third-party platform integrations (RDW, Area, Moon, iLost, Zivver, MijnOverheid). The platform serves as the primary interface between the municipality and its approximately 55,000 residents, handling over 60 categories of administrative services.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Appointment Booking

Segments5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Schagen Infra B.V.coreStrategic or Co-development Partner · 15 July 2026Contract signed with Schagen Infra B.V. for future-proof management and maintenance of roads and related services for both Hoogeveen and De Wolden municipalities. The contract begins August 1, 2026 and follows the Rapid Impact Contracting (RIC) methodology. Schagen Infra works together with partner SWECO for this 6-year collaboration.
• SWECOcoreTechnology or Integration · 15 July 2026SWECO is a partner to Schagen Infra in the road management contract, providing engineering and consultancy expertise for infrastructure projects in the Hoogeveen-De Wolden collaboration.
• Hynetwork (Gasunie)minorStrategic or Co-development Partner · 25 June 2026Joint investigation with Hynetwork (subsidiary of Gasunie) to explore connecting Hoogeveen region to the national hydrogen network. The parties signed a cooperation agreement to study the technical possibilities for a T-junction (T-stuk) to enable future hydrogen connection.
• RENDOminorStrategic or Co-development Partner · 25 June 2026Local utility company partnering with municipality and province to investigate hydrogen network connection. Through subsidiary N-TRA, they jointly fund and conduct the feasibility study with Hynetwork.
• Provincie DrentheminorStrategic or Co-development Partner · 25 June 2026Provincial government of Drenthe partnering with municipality and RENDO to explore hydrogen network infrastructure for regional economic development and electricity grid relief.
• Area (Afvalinzameling)coreStrategic or Co-development PartnerArea is the waste collection and management company providing household waste pickup, environmental depot services, and the Area Afval App for waste calendar notifications. Partnership is central to municipal waste management services.
• Bibliotheek Hoogeveen (Library)minorStrategic or Co-development PartnerLibrary provides the Informatiepunt Digitale Overheid (Digital Government Information Point) where citizens can get help with digital government services. Also offers courses and weekly subsidy assistance clinic.
• Meld Misdaad AnoniemminorGTM or Marketing PartnerAnonymous crime reporting service used by the municipality for citizens to report suspected criminal activities including drug trafficking, organized crime, and fireworks violations.
• Dutch Animal Rescue (DAR Dierenambulance)minorOthersAnimal rescue organization handling stray animals found in the municipality. Residents are referred to this organization for missing pets and found animals.
• Provinciaal Drents Dierentehuis BeilenminorOthersRegional animal shelter in Beilen that provides shelter for stray animals not reclaimed within 14 days. Partners with municipality for animal welfare services.
• Meldpunt Discriminatie DrentheminorGTM or Marketing PartnerRegional discrimination reporting center where citizens can report incidents of discrimination or violence based on origin, sexual orientation, skin color, religion, age, disability or chronic illness.
• WerkenbijdeSWO.nl (Samenwerkingsorganisatie De Wolden Hoogeveen)coreOthersSWO provides shared administrative services for both Hoogeveen and De Wolden municipalities, including HR, IT, and organizational services. Also handles recruitment for both municipalities.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Gemeente Emmen: Largest neighboring municipality in Drenthe (~107K residents) offering the same full slate of Dutch municipal services (civil documents, taxes, waste, permits, social care) under the same national legal framework, making it a directly comparable Dutch gemeente peer.
• Gemeente Assen: Provincial capital of Drenthe (~68K residents) providing an identical Dutch municipal service portfolio and sharing the same provincial and regional context, including overlap with Hoogeveen on regional partnerships and economic development priorities.
• Gemeente Midden-Drenthe: Central Drenthe municipality operating under the same Dutch municipal legal framework and providing the same statutory services to a comparable rural population footprint.
• Gemeente Hardenberg: Neighboring Overijssel municipality of comparable size and rural-suburban character, offering the same Dutch municipal services and facing similar demographic and economic development challenges in the eastern Netherlands.
• Gemeente Coevorden: Drenthe border municipality delivering the same Dutch municipal services to a similar small-town population, sharing regional infrastructure and economic ties with Hoogeveen.
• Gemeente De Wolden: Adjacent Drenthe municipality and active shared-services partner via SWO and the August 2026 joint road management contract; delivers the same statutory municipal services and represents the closest operational and governance peer.

Broad incumbents

• Gemeente Groningen: Large northern Netherlands university municipality with the same statutory mandate, offering a broader reference point for digital service innovation, sustainability programs, and complex urban-demographic management.
• Gemeente Zwolle: Larger Overijssel provincial capital that operates the same Dutch municipal service portfolio but at significantly greater scale, serving as a broader incumbent benchmark for digital service delivery and economic development capabilities.

Others

• Area (Afvalinzameling): Core operational partner handling household waste collection, the environmental depot (Milieustraat), and the Afval App for Gemeente Hoogeveen. It is not a competitor but an enabling partner that materially shapes the municipality's waste service delivery.
• Samenwerkingsorganisatie De Wolden Hoogeveen (SWO): Shared administrative services organization jointly serving Hoogeveen and De Wolden, providing HR, IT, and recruitment functions. As an embedded operational extension of the municipality, it is a structurally relevant adjacent entity.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/gemeentehoogeveen
• LinkedInlinkedin.com/company/gemeente-hoogeveen
• Instagraminstagram.com/gemeentehoogeveen_

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Hoogeveen