Family Help Center

Name

Family Help Center

Legal name

Family Help Center

Website

https://familyhelpcenter.net

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Family Social Services

NAICS

Child Care Services (6244), Other Individual and Family Services (624190), Child and Youth Services (62411)

SIC

Services-Child Day Care Services (8351), Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industry

Family Resource Centers & Wraparound Support Services (EDACALAH)

Keywords

• Family crisis intervention
• Childcare services
• Youth development programs
• Home-based support
• Nonprofit social services

Headquarters

HQ city

Buffalo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations and Grants: Family Help Center operates as a 501(c)(3) nonprofit organization. The organization receives funding through community donations, grants from foundations such as The Grainger Foundation, and participation in community giving campaigns like Spring It On powered by United Way of Buffalo & Erie County.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Family Help Center operates the only 24-hour, 365-day family crisis intervention and support service in Erie County, New York. It delivers home-based family support, a New York State licensed childcare facility (Family Help Center Daycare), youth development programming, parent education groups, transportation assistance, food pantry services, and community referrals, all provided free of charge with no application procedures, eligibility requirements, or waiting periods.

Product overview

Family Help Center is a nonprofit multi-service social services agency operating since 1973, providing family support and crisis intervention services in Erie County, New York. The organization offers a coordinated portfolio of social services centered around its 24-hour Family Helpline as the primary access point. Services include home-based family support, licensed childcare (Family Help Center Daycare), youth development programs (Youth Empowerment & Leadership), parent support groups, food assistance, transportation, and crisis intervention services. The agency operates the only 24-hour, 365-day family crisis intervention service in Erie County with no application procedures or eligibility requirements.

Differentiator

Problem solved

Functional benefit

Products and services

• 24-Hour Family Helpline

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core and minor.

• United Way of Buffalo & Erie CountycoreStrategic or Co-development PartnerUnited Way powers the Spring It On annual giving campaign in which Family Help Center participates. This 24-hour one-day giving event mobilizes community donations for local nonprofits. The partnership provides platform infrastructure and community reach for fundraising efforts.
• Erie County Department of Social ServicescoreStrategic or Co-development PartnerPartnership with Erie County Department of Social Services for Intensive Home-Based Services providing rapid response to families identified by the county. Collaborates on child abuse prevention training and community family violence initiatives.
• Erie County Coalition Against Family ViolenceminorStrategic or Co-development PartnerCollaborative partnership for family violence prevention training and community awareness initiatives.
• Prevent Child Abuse New YorkminorStrategic or Co-development PartnerPartnership for child abuse prevention training programs and awareness campaigns including April National Child Abuse Prevention Month activities.
• Child Advocacy CenterminorStrategic or Co-development PartnerCollaborative partnership for child abuse intervention and prevention training initiatives.
• United WaycoreStrategic or Co-development PartnerClosing the Gap collaborative project with United Way, Buffalo Public Schools and other human service organizations addressing educational success and family support.
• Buffalo Niagara Chapter of NYS Women, Inc.minorGTM or Marketing PartnerHosted Women in Leadership Celebration Annual Auction and Officer Induction fundraiser event with proceeds benefiting Family Help Center.
• Rich Products Corporation Kaleidoscope Affinity GroupminorGTM or Marketing PartnerCommunity partner for Pinwheels for Prevention child abuse prevention event.
• The Junior League of BuffalominorGTM or Marketing PartnerCommunity partner for Pinwheels for Prevention child abuse prevention event.
• Daemen College Social Work ClubminorGTM or Marketing PartnerCommunity partner participating in Pinwheels for Prevention event.
• Child Care Resource NetworkminorGTM or Marketing PartnerDistribution partner for wish bracelets during Child Abuse Prevention Month awareness campaign.
• Crisis ServicesminorGTM or Marketing PartnerDistribution partner for wish bracelets during Child Abuse Prevention Month awareness campaign.
• WhimziesminorGTM or Marketing PartnerDonated blue beaded wish bracelets for Child Abuse Prevention Month campaign.

Scale indicators3 records

Direct peers

• Boys & Girls Clubs of Buffalo: Boys & Girls Clubs of Buffalo is a youth development nonprofit operating in the same Erie County region with programs comparable to Family Help Center's YEL (Youth Empowerment & Leadership) initiative. Both organizations provide after-school and youth leadership programming for at-risk youth in Buffalo.
• Heritage Centers: Heritage Centers (formerly Cantalician Center) is a Western New York nonprofit providing services for people with developmental disabilities and family support programs. It is comparable to Family Help Center as a regional multi-service nonprofit addressing family and child needs in the same Western NY service area.
• Goodwill Industries of Western & Central New York: Goodwill of WNY is a nonprofit providing workforce development, family services, and community programs across Western and Central New York. It is comparable to Family Help Center as a regional nonprofit with a multi-service portfolio addressing family stability, training, and community resource navigation for vulnerable populations.
• Catholic Charities of Buffalo: Catholic Charities of Buffalo is a multi-service human services nonprofit serving Western New York with counseling, family support, pregnancy and parenting programs, immigration services, and emergency assistance. It is directly comparable to Family Help Center as a Buffalo-area social services nonprofit providing wraparound family support and crisis intervention to similar client populations.
• YWCA of Western New York: YWCA of Western New York is a Buffalo-area nonprofit providing domestic violence services, childcare, and family support programs. It is directly comparable to Family Help Center as a regional nonprofit serving similar client populations (families, children, victims of family violence) with overlapping services including crisis intervention and childcare.
• The Salvation Army of Buffalo: The Salvation Army of Buffalo operates emergency assistance, family services, youth programs, and social service programs in the same Erie County market as Family Help Center. It is directly comparable as a Buffalo-based nonprofit providing 24/7 emergency response, food assistance, family support, and youth development programs.
• People Inc. People Inc. is a Western New York nonprofit providing human services across disability, aging, residential, and family support programs. It is directly comparable to Family Help Center as a multi-service regional human services nonprofit operating in the same Western NY market and addressing overlapping needs (family stability, home-based support, child welfare).
• Hillside Family of Agencies: Hillside is a large Western New York nonprofit providing family, child, and youth services including residential, community-based, and crisis programs. It is directly comparable to Family Help Center as a multi-service family/child services nonprofit operating in the same Erie County/Western NY region with overlapping service lines such as home-based support, youth development, and family stabilization.
• YMCA of Greater Buffalo/Niagara: YMCA of Greater Buffalo/Niagara is a multi-service community nonprofit operating in the same Western NY region as Family Help Center, providing youth development, childcare, family programs, and community services. It is directly comparable as a regional multi-service nonprofit with overlapping youth and family programming.

Regional players

• Chautauqua Opportunities Inc. Chautauqua Opportunities Inc. is a community action agency serving Chautauqua County and surrounding Western NY with family support, childcare, and crisis intervention programs. It is comparable to Family Help Center as a multi-service community-based nonprofit with a similar wraparound model, though operating primarily in an adjacent Western NY county rather than Erie County directly.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/FHCFamilyHelpCenter
• LinkedInlinkedin.com/company/family-help-ctr

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Help Center