Gemeente Best
Gemeente Best is the Dutch municipal government serving approximately 30,000 residents in Best, North Brabant, providing statutory public services including civil registration, social welfare, permits, and urban planning through a multi-channel physical and digital service platform integrated with regional Brainportregio partnerships.
- Company typePublic
- Founded1819
- HeadquartersBest, Netherlands
- Headcount—
- GTM typeB2C
- OfferingServices
What Gemeente Best does
Gemeente Best is the municipal government of Best, a municipality in the province of North Brabant in the Netherlands, serving approximately 30,000 residents with statutory public administration services mandated under Dutch law. The organization provides the full range of municipal functions including civil registration (BRP), building and environmental permits, social welfare (Wmo, Jeugdhulp), waste management, urban planning, public safety coordination, education support, and community development, operating through the gemeentehuis at Dorpsplein 2 and the official website gemeentebest.nl.
The municipality has built a multi-channel digital service platform that includes iBurgerzaken for online civil affairs, Bestwijzer as a community support hub, the Doe Mee citizen participation platform, the interactive Woningbouwkaart housing construction map, Cryptshare for secure encrypted document transfer, and ReadSpeaker for accessibility. It is integrated into the Brainportregio collaboration of 21 municipalities and works alongside regional partners including Veiligheidsregio Brabant-Zuidoost (safety), GGD Brabant-Zuidoost (public health), Metropoolregio Eindhoven (workforce and youth protection), and Omgevingsdienst Zuidoost-Brabant (environmental permits and enforcement).
Gemeente Best's revenue model is non-commercial and derives from three streams: municipal taxes and levies (OZB property tax, waste levy, sewage levy, tourist tax, precariobelasting, market fees, and permit leges), transaction-based service fees (e.g., €41.35 per VOG application, passport/ID fees, marriage ceremony fees, building permit fees), and government grants from Rijksoverheid and provincial authorities for specific programs including social welfare, youth care, education transport, and sustainability. Strategic priorities include the Programma Duurzaamheid 2024-2027-2030, the Structuurvisie 2030 spatial plan, the Wildheuvel housing development, and an active exploration of a merger with neighboring Oirschot.
Gemeente Best firmographics
Firmographics- Name
- Gemeente Best
- Legal name
- Gemeente Best
- Website
- https://gemeentebest.nl
- Company type
- Public
- Founded year
- 1819
- Operating status
- Operating
- Short description
- Gemeente Best is the Dutch municipal government serving approximately 30,000 residents in Best, North Brabant, providing statutory public services including civil registration, social welfare, permits, and urban planning through a multi-channel physical and digital service platform integrated with regional Brainportregio partnerships.
- Ownership category
- akta.pro rank
Gemeente Best industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Administration of Urban Planning and Community and Rural Development (925120), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (92512)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- City Clerk/Records, Elections & Civic Engagement (BPAIACAB)
- akta.pro secondary industries
- Taxpayer Registration, Identity & Account Management (BPAIADAB), Refugee Reception & Registration (BPADAHAA)
Keywords
Where Gemeente Best is headquartered
LocationHeadquarters
- HQ city
- Best
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
Gemeente Best business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Revenue model
- Municipal Taxes and Levies: Revenue from local taxes including Onroerendezaakbelasting (OZB), afvalstoffenheffing (waste levy), rioolheffing (sewage levy), and toeristenbelasting (tourist tax). Also collects precariobelasting, marktgeld, and leges for permits and services.
- Service Fees: Fees for various municipal services including VOG (Certificate of Good Conduct) at €41.35, passport/ID applications, marriage ceremonies, building permits, and other administrative services.
- Government Grants and Subsidies: Funding from national government (Rijksoverheid) and provincial government for specific programs including social welfare, youth care, education transport, and sustainability initiatives.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | VOG Application Fee |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels8 records
Gemeente Best product offering
Product offeringCore offering
Gemeente Best is a Dutch municipality providing statutory public services to approximately 30,000 residents in North Brabant, Netherlands. Its core offerings include civil registration (BRP), official document issuance (passports, IDs, VOG), building and environmental permits, social welfare (Wmo, Jeugdhulp), waste management, urban planning, and digital self-service platforms for residents and local businesses.
Product overview
Gemeente Best operates a unified municipal digital services platform offering citizens access to government services, information, and participation mechanisms. The core offering is the municipal website (gemeentebest.nl) which serves as the primary interface for administrative services. Supporting digital tools include the Woningbouwkaart interactive housing map, the Doe Mee citizen participation platform, the iBurgerzaken online civil affairs portal, the Bestwijzer support hub, and secure communication tools like Cryptshare. The platform also incorporates accessibility features including ReadSpeaker text-to-speech functionality. These products collectively enable residents to access permits, make appointments, report issues, participate in planning decisions, and manage civil registration matters digitally.
Differentiator
Problem solved
Functional benefit
Products and services
- Gemeente Best Municipal Website (gemeentebest.nl)
- Doe Mee Digital Participation Platform
- iBurgerzaken Online Civil Affairs Services
- Bestwijzer
- Woningbouwkaart Best (Housing Construction Map)
- Cryptshare Secure File Transfer
Companies that use Gemeente Best
Customer profileSegments3 records
Ideal customer profiles2 records
Gemeente Best technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Gemeente Best partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- Bouwbedrijf Van LaarhovencoreConstruction partner for the Wildheuvel housing development project. Under the Didam-arrest requirement for equal opportunity in government contracting, the municipality directly awarded the construction contract to Van Laarhoven after no other parties responded. The company is responsible for both temporary refugee shelter conversion and future housing construction (expected completion 2030).
- LEV (Levgroep Best)coreSupport organization for integration of newcomers and refugees. LEV provides support services to Ukrainian refugees and status holders (statushouders) being housed in temporary municipal facilities at Wildheuvel.
- SoulCareminorSocial care organization supporting newcomer integration. Partners with the municipality to provide care and integration support to refugees and status holders in Best.
- De ThuisgeversminorHousing support organization assisting newcomers with settling into their homes in the municipality. Provides support services for refugees and status holders.
- Brainportregio (21 municipalities)coreRegional collaboration of 21 municipalities in the Brainport region. Gemeente Best participates in joint initiatives including electricity grid expansion coordination, economic development, and shared service delivery.
- Veiligheidsregio Brabant-ZuidoostcoreRegional safety authority for Southeast Brabant. Provides emergency services coordination, fire services, and crisis management for the municipality of Best.
- GGD Brabant-ZuidoostcoreRegional health authority providing public health services, youth healthcare, infectious disease control, and environmental health services for Best.
- Metropoolregio EindhovencoreMetropolitan region collaboration including workforce development, youth protection, youth rehabilitation, Safe Home crisis intervention, and crisis coordination services shared with Best.
- Omgevingsdienst Zuidoost-BrabantcoreRegional environmental services agency handling environmental permits, supervision, and enforcement for the municipality under the Environmental Law (Omgevingswet).
- Adviesraad Sociaal DomeinminorIndependent advisory council for the Social Domain providing advice on social welfare policy to the municipal executive (College van B&W). Website: www.asdb.nl
- Centraal BeheerminorInsurance provider for the VNG Volunteer Insurance covering all volunteers in Best through the municipal volunteer policy.
- Werken in Zuidoost BrabantminorRegional job board and recruitment platform used by Gemeente Best for posting vacancies and attracting potential employees.
- Crisisdienst LumensminorCrisis service for after-hours social emergencies in Southeast Brabant. Available 24/7 for residents requiring urgent social care outside office hours. Phone: 040 - 2 530 350.
Scale indicators2 records
Recent moves7 records
Expansion highlights5 records
Gemeente Best competitors and assessment
Company assessmentRegional players
- Gemeente Son en Breugel: Small neighboring Brainportregio municipality (~17,000 residents). Comparable in service mandate, tax-base constraints, and dependency on regional partners for specialized services.
- Gemeente Veldhoven: Adjacent Brainportregio municipality (similar size to Best, ~45,000 residents) facing comparable housing demand, grid constraints, and regional cooperation dynamics. Strongest operational peer in the same innovation corridor.
- Gemeente Waalre: Small neighboring municipality (~17,000 residents) in the Metropoolregio Eindhoven with a similar service-scope profile. Useful peer for benchmarking per-capita service delivery cost in a small-municipality setting.
- Gemeente Deurne: North Brabant municipality of similar mid-small scale (~33,000 residents). Useful peer for cross-comparing service-delivery model and digital maturity among non-Brainport North Brabant municipalities.
Others
- PinkRoccade Local Government: Dutch municipal software vendor serving many Gemeente peers (including those in Brainportregio) with back-office and citizen-service platforms. Adjacent ecosystem peer enabling municipal digital infrastructure.
- Centric: Major Dutch municipal IT vendor providing iBurgerzaken — the civil-affairs portal Gemeente Best uses. Comparable as the ecosystem supplier behind Gemeente Best's digital service stack rather than as a direct competitor.
Broad incumbents
- Gemeente Eindhoven: Largest Brainportregio municipality and regional anchor (~235,000 residents). Best is operationally comparable in service scope but Eindhoven provides the scale benchmark for digital services, housing delivery, and regional negotiation.
Direct peers
- Gemeente Oirschot: Neighboring North Brabant municipality of comparable size (~19,000 residents) currently in active merger exploration with Gemeente Best. Directly comparable in scope of services, population, and Brainportregio positioning.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Gemeente Best social profiles
Digital presenceGemeente Best financial estimates
Financial estimateRevenue estimate
Valuation estimate
Gemeente Best leadership team
Management profileNumber of profiles
Gemeente Best funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Gemeente Best M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Gemeente Best
What does Gemeente Best do?
Gemeente Best is a Dutch municipality providing statutory public services to approximately 30,000 residents in North Brabant, Netherlands. Its core offerings include civil registration (BRP), official document issuance (passports, IDs, VOG), building and environmental permits, social welfare (Wmo, Jeugdhulp), waste management, urban planning, and digital self-service platforms for residents and local businesses.
Is Gemeente Best a public or private company?
Gemeente Best is a public company. It is classified as state government owned and is currently operating.
When was Gemeente Best founded?
Gemeente Best was founded in 1819.
Where is Gemeente Best based?
Gemeente Best is headquartered in Best, Netherlands, in the Europe region.
How does Gemeente Best make money?
Three revenue lines are on record. Municipal Taxes and Levies are the primary driver. The others are service Fees and government Grants and Subsidies.
Who are Gemeente Best's main competitors?
Regional players on record are Gemeente Son en Breugel, Gemeente Veldhoven, Gemeente Waalre and Gemeente Deurne. Others are PinkRoccade Local Government and Centric. Gemeente Eindhoven is listed as a broad incumbent. Gemeente Oirschot is listed as a direct peer.
Does Gemeente Best have an API?
No public API is recorded for Gemeente Best.
What industry is Gemeente Best in?
Gemeente Best's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAB, City Clerk/Records, Elections & Civic Engagement, with a secondary code of BPAIADAB, Taxpayer Registration, Identity & Account Management. Its NAICS code is 925120 and its SIC code is 8300.