Eye Lab

What Eye Lab does

Eye Lab is a single-location optometry practice founded in 2021 by Dr. Serena Shao, operating from the Scottsdale Horizon Center in North Scottsdale, Arizona, and serving North Scottsdale, Fountain Hills, North Phoenix, and surrounding communities. The practice delivers a full-scope optometry offering including adult, senior, pediatric, and diabetic eye examinations; contact lens evaluations; specialty myopia control using CooperVision MiSight 1 day contact lenses and Essilor Stellest spectacle lenses; advanced dry eye therapy combining TearCare and TempSure Envi radiofrequency treatments with a 12-month monitoring program; laser eye surgery consultations; Vuity presbyopia consultations; eye disease diagnosis and management; and emergency eye care. Services are delivered in English, Mandarin Chinese, Taiwanese, and Spanish. The practice is differentiated by its luxury, cat-themed brand identity, multilingual clinical staff, and access to premium lens and device partnerships.

The business operates on a fee-for-service professional model augmented by optical retail (prescription frames, lenses, sunglasses, contact lenses from brands including Zeiss, HOYA, Essilor, WileyX, and CARIN Korean-designed eyewear with Asian-fit options) and an aesthetic services adjunct covering TempSure skin tightening, microdermabrasion, dermaplaning, chemical peels, microneedling, and body contouring. Customer acquisition is driven by organic search, content marketing through an extensive blog authored by Dr. Shao, social media presence across Instagram, Facebook, Pinterest, Twitter, LinkedIn, Yelp, and YouTube, a doctor referral program, and 4PatientCare online appointment booking; an e-commerce virtual frame gallery and online contact lens ordering extend the channel beyond the physical office. Pricing is quote-based and not publicly disclosed, and the practice accepts appointments and walk-ins. Eye Lab is privately held by Dr. Shao with no parent company, no external investment, and no disclosed revenue or funding history.

Underlying technical capability rests on the practice's authorized access to third-party clinical devices and lens technologies (TempSure/Cynosure radiofrequency, TearCare, MiSight dual-focus contact optics, Stellest HALT lenslet spectacle optics) rather than proprietary platform technology. The practice is operated by a small team of 1-10 employees and depends on Dr. Shao's clinical expertise and personal brand, with patient testimonials evidencing continuity of the doctor-patient relationship as the primary retention lever.

Name

Eye Lab

Legal name

Eye Lab

Website

https://eyelaboptometry.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Eye Lab is a single-location optometry practice in Scottsdale, Arizona, founded in 2021 by Dr. Serena Shao, offering comprehensive eye exams, specialty myopia control, advanced dry eye therapy, eyewear, and aesthetic skin treatments to North Scottsdale and surrounding Phoenix-metro residents, with multilingual service in English, Mandarin, Taiwanese, and Spanish.

Ownership category

akta.pro rank

Product category

Optometry Services

NAICS

Offices of Optometrists (62132), Offices of Optometrists (621320), Optical Goods Retailers (45613), Optical Goods Retailers (456130)

SIC

Ophthalmic Goods (3851)

akta.pro primary industry

Comprehensive Eye Exams & Vision Care (HLAKAKAA)

akta.pro secondary industries

Optometry Clinics (Primary Eye Care) (HLAKAKAB), Contact Lens Specialty & Myopia Control (HLAKAKAK), Optical Dispensing & Eyewear Retail (Glasses/Frames/Lenses) (HLAKAKAL), Contact Lenses & Care Systems (Soft/RGP/Scleral Lenses; Cleaning/Disinfection Solutions) (HLAHAJAE), Optical Dispensing & Eyewear Devices (Frames, Lenses, Lens Edging/Finishing Equipment) (HLAHAJAD)

Keywords

• Optometry services
• Dry eye therapy
• Myopia control
• Pediatric eye exams
• Prescription eyewear

Headquarters

HQ city

Scottsdale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. Eye Exam Services: Comprehensive eye examinations for adults, seniors, children, diabetics, and contact lens patients. Includes refraction tests and dilation exams.
2. Medical Treatments: Dry eye therapy, myopia control, emergency eye care, eye disease diagnosis and management, laser eye surgery consultation, digital eye strain treatment, and Vuity consultations.
3. Eyewear and Contact Lens Sales: Sale of prescription glasses, sunglasses, frames, lenses, and contact lenses. Includes specialty brands like Zeiss, HOYA, Essilor, CARIN, and WileyX safety glasses.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Eye Lab is an optometry practice that delivers comprehensive eye examinations for adults, seniors, children, and diabetics, along with contact lens fittings and specialty clinical services including myopia control (MiSight contact lenses, Essilor Stellest lenses), dry eye therapy (TempSure Envi radiofrequency, TearCare), laser eye surgery consultation, eye disease diagnosis and management, and emergency eye care. The practice also sells prescription eyewear (frames, lenses, sunglasses, contact lenses) from brands such as Zeiss, HOYA, WileyX, and CARIN, and offers aesthetic skin treatments including TempSure skin tightening, microdermabrasion, dermaplaning, chemical peels, body contouring, and microneedling.

Product overview

Eye Lab is an optometry practice offering a unified suite of eye care services and aesthetic treatments. The core eye care services include comprehensive adult, senior, pediatric, and diabetic eye exams; contact lens exams and fittings; myopia control using MiSight 1 day lenses and Essilor Stellest lenses; dry eye therapy with TempSure Envi radiofrequency treatment and TearCare; laser eye surgery consultations; digital eye strain management; eye disease diagnosis and management; and emergency eye care. The eyewear product portfolio includes prescription frames and lenses from multiple brands (Zeiss, HOYA, Essilor), sunglasses, contact lenses, Wiley X safety glasses, and CARIN Korean-designed eyewear with Asian-fit options. Additionally, Eye Lab provides aesthetic services including TempSure skin tightening, microdermabrasion, dermaplaning, chemical peels, body contouring, and microneedling treatments. Services are available in multiple languages including English, Mandarin Chinese, Taiwanese, and Spanish.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult & Senior Eye Exams Comprehensive eye examinations for adults and seniors evaluating vision clarity, eye health, and detecting age-related conditions such as cataracts, glaucoma, and macular degeneration.
• Pediatric Eye Exams Eye examinations designed for children, assessing vision development, eye alignment, and overall ocular health from infancy through adolescence.
• Diabetic Eye Exams Specialized eye exams for diabetic patients to detect and monitor diabetic retinopathy and other diabetes-related ocular conditions.
• Contact Lens Exams, Fittings & Brands Comprehensive contact lens evaluation including prescription determination, fitting services, and access to various contact lens brands.
• Myopia Control Program Comprehensive myopia management service for children including early diagnosis, treatment planning, and ongoing monitoring using MiSight 1 day contact lenses and Essilor Stellest spectacle lenses to slow myopia progression.
• Dry Eye Therapy Individualized dry eye treatment program combining in-office treatments, home therapy, prescription medications, nutritional supplements, and a 12-month monitoring program for long-term relief.
• TempSure Envi Dry Eye Treatment Non-invasive radiofrequency treatment using gentle heat to stimulate collagen production, reduce inflammation, improve tear production, and provide relief from dry eye symptoms caused by meibomian gland dysfunction. Treatments take 30-60 minutes with immediate results.
• TearCare Treatment Dry eye treatment system designed to address meibomian gland dysfunction and bring comfort and relaxation to patients with dry, red, or irritated eyes through personalized treatment plans.
• Laser Eye Surgery Consultation Pre-operative consultations and evaluations for laser eye surgery candidates, including LASIK, providing assessment and referral to surgical specialists.
• Digital Eye Strain Services Evaluation and treatment for digital eye strain symptoms caused by prolonged screen time, including recommendations for digital boost contact lenses and visual hygiene practices.
• Eye Disease Diagnosis & Management Diagnosis and ongoing management of ocular diseases including glaucoma, cataracts, macular degeneration, and other vision-threatening conditions.
• Emergency Eye Care Urgent eye care services for eye injuries, foreign bodies, sudden vision changes, infections, and other acute ocular emergencies.
• Vuity Consultations Consultation service for Vuity, an FDA-approved prescription eye drop for treating presbyopia (age-related difficulty focusing on close objects).
• Frames & Lenses Eyewear boutique offering prescription frames and lenses from multiple brands including Zeiss, HOYA, Essilor, and CARIN, with standard and Asian-fit options.
• Sunglasses Prescription and non-prescription sunglasses including polarized options for UV protection.
• Contact Lenses Full selection of contact lenses including daily disposables, multifocal, and specialty lenses with online ordering available.
• WileyX Safety Glasses Protective safety eyewear for occupational use meeting ANSI Z87.1 safety standards, available through Eye Lab's brands portfolio.
• TempSure Skin Treatments Non-invasive skin tightening and wrinkle reduction treatments using radiofrequency energy for face, neck, and body areas to promote collagen production.
• Microdermabrasion Deep exfoliation treatment that reduces appearance of scarring, uneven skin texture, and discoloration.
• Dermaplaning Facial exfoliation treatment that removes peach fuzz and dead skin cells from the top layer of skin, providing instant glow and smooth complexion.
• Chemical Peels Medical-grade facial treatments that exfoliate and revitalize skin, improving texture, reducing acne scarring, brightening complexion, and softening fine lines.
• Body Contouring Body sculpting treatments designed to target and reduce stubborn fat areas, with results lasting several months to years with proper maintenance.
• Microneedling Minimally invasive treatment using small sterilized needles to create microscopic holes in skin's outer layer, stimulating new collagen formation for skin tightening and rejuvenation.
• Medical-Grade Facials Professional skincare treatments that exfoliate and revitalize skin using medical-grade products and techniques for enhanced results.

Quantifiable outcome

• MiSight lenses showed 71% of children achieved complete stabilization of nearsightedness over 3-year period
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core.

• EssilorcoreTechnology or IntegrationProvider of Stellest lenses - Essilor's HALT technology myopia control glasses. Stellest lenses have been clinically proven to slow myopia progression by 67% compared to single vision lenses when worn 12 hours per day.
• CooperVision (MiSight)coreTechnology or IntegrationProvider of MiSight 1 day contact lenses for myopia control. Daily-disposable dual-focus lenses shown to slow myopia progression by 59% and demonstrated 71% of children achieved complete stabilization over 3-year period.
• ZeisscoreTechnology or IntegrationPremium lens brand offering high-quality prescription lenses for glasses. One of the major lens brands offered at Eye Lab.
• HOYAcoreTechnology or IntegrationPremium lens manufacturer providing prescription lens options. Eye Lab is an authorized HOYA dealer.
• TempSure (Cynosure)coreTechnology or IntegrationRadiofrequency treatment device for dry eye symptoms caused by meibomian gland dysfunction. TempSure Envi delivers gentle heat to unclog meibomian glands and promote healthy tear production.
• TearCarecoreTechnology or IntegrationDry eye treatment system. Eye Lab offers TearCare treatment as part of their comprehensive dry eye therapy program to bring comfort and relaxation to patients.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Warby Parker: Direct-to-consumer eyewear and eye exam retailer with strong brand and e-commerce; competes with Eye Lab for premium eyewear consumers in Phoenix and overlaps on contact lens sales and online ordering.
• MyEyeDr. Multi-location optometry practice group offering comprehensive exams, contact lens fittings, dry eye services, and eyewear retail; directly comparable private-practice operating model.
• 1-800 Contacts: Direct-to-consumer online contact lens retailer; overlaps with Eye Lab's online contact lens ordering channel and competes on price and convenience for contact lens reorders.
• America's Best Contacts & Eyeglasses: High-volume optical retailer offering eye exams and low-priced eyewear bundles; competes aggressively on price with private optometry practices in suburban markets.
• Stanton Optical: Multi-state optical retailer offering same-day exams, two-pair deals, and contact lens services; comparable private-practice/retail hybrid model targeting value-conscious consumers.

Broad incumbents

• Pearle Vision: Established optical retail franchise providing eye exams, prescription eyewear, and contact lenses; overlaps with Eye Lab on core optometry and eyewear retail services.
• EyeCare Partners: Large optometry and ophthalmology practice group backed by private equity; consolidates regional practices and competes on scale, supplier contracts, and referral networks.
• LensCrafters: National optical retail chain with in-store optometrists and broad insurance network leverage; competes on eyewear selection, pricing, and convenience in Scottsdale-area malls.
• Target Optical: In-store optical retail within Target locations; offers eye exams and eyewear with convenience and competitive pricing competing for the same family/individual segments as Eye Lab.

Others

• CooperVision (MiSight): Manufacturer of MiSight 1 day myopia control lenses that Eye Lab dispenses; a key supplier partner whose own direct-to-patient initiatives could disintermediate dispensing practices over time.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/eyelaboptometry

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eye Lab