G-Fiber Indonesia

What G-Fiber Indonesia does

G-Fiber Indonesia is a privately held Indonesian internet service provider operating under the legal entity PT Global Sarana Elektronika, founded on May 17, 2022 and headquartered in Purwakarta, West Java. The company delivers connectivity over a 100% fiber optic network, holding an official ISP license (No. JASA-0158/TEL.04.02/2022), a JARTAPLOK local internet exchange license (No. JAR-0284/TEL.04.02/2023), and active APJII membership (No. 1042/APJII/K-2024). Its core product surface spans three horizontal tiers: residential fiber packages from 20 Mbps (BASIC FAST, Rp 166,500/month) up to 150 Mbps (TERA FAST, Rp 370,000/month), SOHO plans at Rp 1.5M–3.5M/month excluding 12% PPN, and a 1 Gbps Business Dedicated enterprise tier with 99.5% SLA, static IP, and MRTG-based real-time monitoring. Bundled offerings include FASTREAM IPTV packages and add-on hardware (WiFi Extender, Android TV Box/Vision+, IP Camera, Fingerprint devices).

Beyond connectivity, G-Fiber markets colocation services, web hosting and domain registration, professional CCTV installation, and IT support — extending its scope from pure ISP into adjacent managed services for homes and small businesses. The company runs a direct-to-consumer go-to-market model: customers subscribe online, contact sales via WhatsApp (+62 821 1160 0042), and self-manage through the G-Fiber Customer mobile app for billing and support tickets. Marketing is digital-first across Facebook, Instagram, YouTube, and TikTok, with all payments processed through virtual accounts or bank transfer.

The business model is fundamentally subscription-recurring across all product lines, priced in Indonesian rupiah with PPN-inclusive residential packages. Revenue streams are diversified across residential ARPU, higher-margin SOHO and Business Dedicated contracts, and ancillary hosting/colocation/CCTV/IT support fees. The company is bootstrapped with no disclosed funding rounds, parent company, or institutional investors, and operates with 11-50 employees. Geographic scope is concentrated in West Java, with a coverage-checking tool indicating intent or capability to extend service beyond the home region. No named enterprise customers, case studies, or revenue figures were disclosed in the available source material.

Name

G-Fiber Indonesia

Legal name

PT Global Sarana Elektronika

Website

https://g-fiber.co.id

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

11–50 employees

Short description

G-Fiber Indonesia is a privately held, bootstrapped fiber internet service provider based in Purwakarta, West Java, serving residential, SOHO, and enterprise customers with fiber connectivity, IPTV, hosting, colocation, and managed IT services across Indonesia.

Ownership category

akta.pro rank

Product category

Internet Service Provider

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813), Cable & Other Pay Television Services (4841)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industry

Fiber-to-the-Premises/Building (FTTP/FTTB) Operators (HDAIACAC)

Keywords

• Fiber internet services
• Internet service provider
• Residential broadband
• Business dedicated internet
• Fiber optic connectivity

Headquarters

HQ city

Purwakarta

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Residential Internet Subscription: Monthly recurring subscription fees for residential fiber internet packages ranging from 20 Mbps to 150 Mbps, with prices from Rp 166,500 to Rp 370,000 per month. Prices include PPN (tax).
2. Streaming/IPTV Packages: Combined internet and IPTV packages (FASTREAM LITE, MID, PRO) providing speeds from 75-150 Mbps with included IPTV service, priced from Rp 360,000 to Rp 455,000 monthly.
3. SOHO Internet Subscription: Business internet packages for Small Office Home Office customers with speeds and priority bandwidth, priced from Rp 1,500,000 to Rp 3,500,000 monthly (excluding 12% PPN).
4. Business Dedicated Internet: Enterprise-grade dedicated internet connection with 1 Gbps speed, SLA 99.5%, static IP public, and 24/7 technical support. Custom pricing based on business requirements.
5. Add-on Services: Additional services including WiFi Extender (Rp 15,000/month), Android TV Box/Vision+ (starting Rp 85,000), and other supplementary services.
6. Web Hosting & Domain: Web hosting and domain registration services for website needs.
7. Colocation Services: Server colocation services providing secure data storage with optimal connectivity.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

G-Fiber Indonesia provides 100% fiber optic internet connectivity services for residential, SOHO, and enterprise customers, with speeds ranging from 20 Mbps to 1 Gbps. The company also offers bundled IPTV streaming packages, web hosting and domain services, server colocation, IT support, CCTV installation, and related add-on devices (WiFi extenders, Android TV boxes, IP cameras) under the PT Global Sarana Elektronika parent entity in Purwakarta, West Java.

Product overview

G-Fiber Indonesia is an internet service provider offering a unified portfolio of internet connectivity services and technology solutions. The core offering includes residential internet packages (BASIC FAST through TERA FAST with speeds from 20-150 Mbps), streaming packages (FASTREAM LITE/MID/PRO combining internet with IPTV), SOHO packages (Startup LITE/MID/PRO for small businesses), and Business Dedicated (1 Gbps enterprise package). Add-on services include WiFi Extender, Android TV Box (Vision+), IP Camera, and Finger Print devices. The company also provides colocation services (Web Hosting & Domain, Colocation Server) and service solutions (IT Support, CCTV). A customer mobile application enables service management. All residential packages include unlimited quota, WiFi modem, and 100% fiber optic technology.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Fiber Internet 100% fiber optic internet for households with speed tiers from 20 Mbps to 150 Mbps, unlimited quota, included WiFi modem, and free installation. Targeted at home users for browsing, streaming, gaming, work from home, and smart home connectivity.
• FASSTREAM Internet + IPTV Bundle Combined internet and IPTV streaming service packages providing 75–150 Mbps speeds with digital live TV and video on demand, including WiFi modem and IPTV box.
• SOHO Internet Packages Business internet packages for small offices and home offices offering priority bandwidth, symmetric upload/download, and stable connectivity for small business operations.
• Business Dedicated Internet Enterprise-grade dedicated internet connection with 1 Gbps speed, SLA 99.5% uptime guarantee, static IP public, 1:1 symmetric ratio, MRTG real-time monitoring, and 24/7 technical support for large enterprises and mission-critical applications.
• Web Hosting & Domain Web hosting and domain registration services for customers needing online presence and website infrastructure.
• Colocation Server Server colocation service providing secure data storage facilities with optimal connectivity for businesses needing reliable infrastructure.
• IT Support Professional IT technical support service providing solutions and troubleshooting for IT problems faced by residential and business customers.
• CCTV Installation Professional CCTV installation service for security and business surveillance needs.

Quantifiable outcome

• SLA 99.5% uptime for Business Dedicated packages
• +3 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Two partnerships are on record, tiered core and minor.

• APJII (Asosiasi Penyelenggara Jasa Internet Indonesia)coreTechnology or Integration · 1 January 2024G-Fiber is an active member of APJII (Association of Indonesian Internet Service Providers) with membership number 1042/APJII/K-2024. This membership provides network peering, industry representation, and interconnection benefits within the Indonesian internet ecosystem.
• CBN (Cyber Business Network)minorChannel Partner/ Reseller/ DistributorCBN is a telecommunications company in Indonesia. Listed as a partner/sponsor on G-Fiber's about page.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Iconnet (PLN Icon Plus): Indonesian fiber ISP leveraging PLN's infrastructure to deliver FTTH and enterprise connectivity nationwide. Closely comparable in target customers (residential, SOHO, dedicated) and FTTH technology.
• MyRepublic Indonesia: Fiber broadband ISP focused on residential and SME segments across Indonesia with comparable speed-tier packaging and bundled IPTV offerings. Directly competes for the same price-sensitive household and SOHO customers.
• Biznet: One of Indonesia's largest independent fiber ISPs, offering residential, SOHO, and enterprise fiber plus colocation/data center services. Highly comparable FTTH-plus-IPTV product mix and target customers across Indonesian cities.

Others

• Huawei (Optical Network / FTTH Solutions): Dominant supplier of GPON OLTs, ONTs, and fiber rollout equipment that regional Indonesian ISPs like G-Fiber deploy. Not a competitor, but a key enabling partner whose pricing and roadmap shape G-Fiber's network economics.

Regional players

• CBN (Cyberindo Aditama / CBN Fiber): Indonesian telecommunications and fiber ISP operating as an upstream/peering partner to G-Fiber (per partnerships list). Comparable as an established FTTH/data-center operator, though concentrated in different regional footprints.
• Oxygen.id: Indonesian fiber ISP focused on specific regional clusters with residential and SME connectivity. Comparable as a smaller, regional FTTH operator competing against national giants — directly analogous business model.

Broad incumbents

• IndiHome (Telkom Indonesia): Dominant incumbent fiber broadband service from Telkom Indonesia, covering millions of homes nationwide with fiber, IPTV (UseeTV), and bundled voice. Sets the price/content benchmark G-Fiber must compete against.
• MNC Play: Fiber-to-the-home ISP and pay-TV operator under MNC Group offering bundled internet, TV, and telephony to Indonesian households. Comparable product bundling strategy in the residential FTTH market.
• First Media (Link Net): Major Indonesian cable/fiber broadband and pay-TV operator serving premium urban households. Comparable in delivering high-speed internet plus TV bundles, though with HFC legacy footprint.

Emerging players

• Starlink (SpaceX): Satellite broadband service now available in Indonesia targeting households and SMEs outside dense fiber footprints. Not a direct fiber peer, but increasingly competing for the same residential/SOHO broadband wallet, especially in suburban/rural West Java.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about G-Fiber Indonesia