What Oxygen.id does

Oxygen.id is an Indonesian internet service provider operating as a consumer and business brand under publicly listed parent PT Mora Telematika Indonesia Tbk (Moratelindo). The company delivers fiber-optic internet services to residential and business customers across Java and additional Indonesian regions, with headquarters in Jakarta Pusat and a customer service office in Jakarta Selatan. Its portfolio is split between residential (Oxygen.id Home) and business (Oxygen.id Business) sub-brands, with the business side further organized into three tiers: Oxygen Pro (dedicated symmetric 5-200 Mbps with CIR 1:1 and 98.5% SLA), Oxygen Biz (broadband 25 Mbps to 1 Gbps), and Oxygen Biz Startup (economical broadband 25-300 Mbps for startups and UMKM).

The underlying technology is a 100% fiber optic network supporting both dedicated and broadband connections, with dual-band WiFi ONT equipment (Huawei, ZTE, Dasan variants referenced in tutorials). Residential offerings include Stream (unlimited up to 200 Mbps), Stream+ (unlimited internet bundled with Transvision STB XStream cable TV at Rp 299,000/month), and Suka-Suka (prepaid flexible pay-per-day/week/14-day internet up to 150 Mbps). Add-ons include STB Premium, Vision+ Premium Sports, and FolaPlay entertainment bundles. A Selfcare web and mobile portal handles account management, billing, package activation, and invoice download.

The revenue model is predominantly recurring subscription across residential and business tiers, supplemented by prepaid/usage-based revenue from Suka-Suka, one-time installation fees (Rp 400,000), early-cancellation fees (Rp 75,000), relocation charges (Rp 100,000), and STB rental (Rp 40,000/month). Customer acquisition runs through a multi-channel GTM: self-service online registration with area-coverage checking, a call center (1500 882), WhatsApp sales (0858 1999 3686), field sales representatives for enterprise, and city-tour events. Payments are processed through QRIS, major Indonesian banks, e-wallets (OVO, DANA, LinkAja), marketplaces (Tokopedia, Shopee), and minimarkets (Alfamart, Indomart). TV content is supplied through wholly-owned subsidiary PT Oxygen Multimedia Indonesia and integrated with Transvision's STB XStream devices.

Name

Oxygen.id

Legal name

PT Mora Telematika Indonesia Tbk.

Website

https://oxygen.id

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Oxygen.id is an Indonesian fiber-optic internet service provider operating as a brand under PT Mora Telematika Indonesia, delivering residential and business broadband across Java and other regions, with speeds up to 1 Gbps and bundled TV, prepaid, and SLA-backed dedicated tiers.

Ownership category

akta.pro rank

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Marketing or Sales, Operations, Supply Chain

Revenue model

1. Internet Subscription (Residential): Monthly recurring subscription fees for home internet packages including Stream, Stream+, and Suka-Suka plans with various speed tiers and features.
2. Business Internet Services: Monthly subscription for business internet services including Oxygen Pro (dedicated), Oxygen Biz (broadband), and Oxygen Biz Startup plans targeting SME and enterprise segments.
3. TV Service Add-ons: Additional revenue from TV channel packages including Set Top Box (STB) rental at Rp 40,000/month, premium channels, and XStream services.
4. Prepaid Flexible Internet (Suka-Suka): Prepaid internet package with daily, weekly, or 14-day options for flexible usage without long-term commitment.
5. Installation and Equipment Fees: One-time fees for new installation (Rp 400,000), device rental/purchase, relocation services, and early termination fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Oxygen.id is an Indonesian fixed-broadband internet service provider operating a 100% fiber optic network for residential and business customers. It offers a tiered portfolio including unlimited residential internet packages (Stream, Stream+, and prepaid Suka Suka) bundled with TV entertainment via Transvision, and business packages (Oxygen Pro dedicated symmetric internet with SLA, Oxygen Biz broadband up to 1 Gbps, and Oxygen Biz Startup for UMKM). The company is a brand under PT Mora Telematika Indonesia (Moratelindo) and serves customers across Java Island and select regions outside Java, Indonesia.

Product overview

Oxygen.id is an Indonesian internet service provider operated by PT Mora Telematika Indonesia (Moratelindo), offering a dual-sub-brand portfolio: Oxygen.id (business) and Oxygen.id Home (residential). The business tier includes three products — Oxygen Pro (dedicated symmetric internet with SLA), Oxygen Biz (high-bandwidth broadband for mid-sized enterprises), and Oxygen Biz Startup (cost-efficient internet for startups and UMKM) — as well as Add-On services. The residential tier comprises three internet packages — Stream (unlimited up to 200 Mbps), Stream+ (unlimited internet plus TV via STB XStream), and Suka Suka (prepaid flexible internet up to 150 Mbps) — plus bundled entertainment add-ons including STB Premium, Vision+ Premium Sports, and FolaPlay. All plans run on 100% fiber optic infrastructure. A companion Selfcare App enables account management, billing, and package activation.

Differentiator

Problem solved

Functional benefit

Brands

• Oxygen Pro: Dedicated internet service with CIR 1:1 symmetric connection, SLA 98.5%, speed range 5-200 Mbps
• Oxygen Biz
• Oxygen Biz Startup
• Stream
• Stream+
• Suka Suka

Products and services

• Stream (Home Internet Unlimited) Residential fiber optic internet subscription offering unlimited data at speeds up to 200 Mbps, with no fair-usage policy restrictions and free installation, targeted at households for streaming, online meetings, gaming, and smart device usage.
• Stream+ (Home Internet + TV Cable) Residential bundled offering of unlimited fiber internet up to 50 Mbps together with Transvision XStream cable TV channels delivered through a Set Top Box, targeting households seeking combined internet and entertainment for Rp 299,000/month.
• Suka Suka (Prepaid Flexible Internet) Prepaid flexible residential internet subscription with no long-term commitment, offering speeds up to 150 Mbps with daily, weekly, or 14-day top-up options, including customer-owned Dual Band WiFi ONT device.
• Oxygen Pro (Dedicated Business Internet) Premium dedicated enterprise internet service with symmetric CIR 1:1 upload/download bandwidth, 98.5% uptime SLA with restitution, public IPv4 allocation, and MRTG monitoring, targeted at enterprises, financial institutions, education institutions, and hosting providers.
• Oxygen Biz (Business Broadband) Broadband internet subscription for medium-sized enterprises offering bandwidth up to 1 Gbps, public IPv4 allocation, and priority technical support (without SLA), targeted at companies relying on internet for operations, online transactions, and internal communication.
• Oxygen Biz Startup (SME Broadband) Cost-efficient broadband internet package positioned as the most economical value option for Indonesian startups and UMKM (small-to-medium businesses), offering speeds of 25–300 Mbps without SLA, designed to support growing businesses with reliable connectivity.

Quantifiable outcome

• SLA 98.5% uptime guarantee with restitution for downtime
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core and minor.

• PT Mora Telematika Indonesia (Moratelindo)coreOthersParent company providing telecommunications infrastructure, network backbone, and operational support. Oxygen.id is a brand under PT Mora Telematika Indonesia TbK, operating as their ISP division for both residential and business internet services.
• QRIS, Major Indonesian Banks, E-Wallets, and MinimarketsminorChannel Partner/ Reseller/ DistributorPayment channel partnerships including QRIS, Mandiri, BCA, BNI, BTPN, Permata, Sinar Mas banks, OVO, DANA, LinkAja, Tokopedia, Shopee, Alfamart, Indomart enabling convenient bill payment options.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Biznet: One of Indonesia's largest fiber-optic ISPs, offering residential, business, and dedicated internet services across Java, Bali, and Sumatra. Direct head-to-head competitor to Oxygen.id's Stream, Oxygen Biz, and Oxygen Pro plans.
• MyRepublic Indonesia: Major Indonesian fiber ISP targeting residential and SME segments with unlimited data plans. Competes directly with Oxygen.id Home (Stream, Suka-Suka) and Oxygen Biz Startup packages.
• First Media (PT Link Net): Leading Indonesian cable/fiber ISP and pay-TV operator serving premium residential and enterprise customers. Overlaps with Oxygen.id's bundled internet + TV (Stream+) and dedicated business tiers.
• CBN (Cipta Data Nusa): Indonesian fiber ISP providing dedicated and broadband services for SMEs and enterprises. Comparable to Oxygen Pro and Oxygen Biz on SLA-backed B2B connectivity and symmetric speeds.
• MNC Play (MNC Vision Networks): Indonesian cable/fiber ISP bundled with pay-TV (MNC Vision), serving residential and business customers. Direct competitor to Oxygen.id's Stream+ internet + TV bundled offering.

Broad incumbents

• IndiHome (Telkom Indonesia): Dominant Indonesian fixed-broadband ISP under Telkom, the state-backed incumbent with nationwide fiber coverage. Sets the price/performance benchmark Oxygen.id competes against in both consumer and enterprise segments.
• ICONNET (PT Indonesia Comnets Plus / PLN Group): State-utility-backed Indonesian fiber ISP leveraging PLN's electrical infrastructure for last-mile. Competes on price-aggressively in residential broadband, overlapping with Oxygen.id Home plans.
• XL Home (PT XL Axiata): Fixed-broadband arm of major Indonesian telco XL Axiata providing fiber home internet with bundled TV. Overlaps with Oxygen.id Home and Stream+ offerings in urban Java markets.

Others

• Moratelindo (PT Mora Telematika Indonesia): Oxygen.id's publicly-listed parent company providing wholesale fiber backbone and network infrastructure. While not a direct retail competitor, Moratelindo shapes Oxygen.id's underlying cost structure and nationwide reach.
• Transvision: Indonesian pay-TV operator partnered with Oxygen.id via STB XStream. Comparable as a bundled content provider and a potential adjacent competitor in converged internet+TV offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/OxygenID
• Facebookfacebook.com/oxygen.id
• LinkedInlinkedin.com/company/moratelindo-branch-bsd-oxygen.id-

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Oxygen.id