Gemeinde Urdorf

Name

Gemeinde Urdorf

Legal name

Gemeinde Urdorf

Website

https://urdorf.ch

Company type

Public

Founded year

1931

Operating status

Operating

Ownership category

akta.pro rank

Headquarters

HQ city

Urdorf

HQ country

Switzerland

HQ region

Europe

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Municipal Tax Revenue: Primary revenue source for the municipality. The municipality sets its own tax rate (Steuerfuss) and collects property and income taxes from residents and businesses.
2. Connection and Consumption Fees: Connection fees and consumption charges for water supply and sewage/wastewater services (Anschluss- und Verbrauchsgebührentarif). Fees are charged for water connections and wastewater infrastructure access.
3. User Fees and Charges: Various service fees including dog license fees (CHF 105 per dog annually), construction and building fees, waste collection charges, hall and facility rental income, and burial services fees.
4. Rental Income from Municipal Properties: Revenue from renting out municipal sports facilities, event halls, and commercial spaces in municipal buildings.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Gemeinde Urdorf is a Swiss municipal government entity that administers local public services for residents, businesses, and property owners within its jurisdiction. It delivers administrative services (resident registration, taxation, construction permits, social services), infrastructure services (water supply, wastewater, waste collection, road maintenance), and community facilities (swimming pools, ice rink, sports halls, meeting rooms) through both in-person counters and a 24/7 digital self-service portal.

Product overview

Gemeinde Urdorf operates a comprehensive municipal digital portal offering citizen services across multiple domains. The core digital offering consists of an AI-powered search chatbot (KI-Suche), an online service portal (Online-Schalter), and a facility reservation system (Raumreservation). The municipality also provides physical infrastructure services including outdoor and indoor swimming pools (Freibad Weihermatt, Hallenbad), ice rink (Kunsteisbahn Weihermatt), meeting facilities (Bachschulhaus, Embrisaal), and sports facilities. Additional services include waste management information, interactive municipal mapping (WebGIS), and damage reporting tools (Störungsmelder). Strategic initiatives include the Immobilienstrategie Urdorf 2030+ for property development and the ongoing Bau- und Zonenordnung revision for land use planning.

Differentiator

Problem solved

Functional benefit

Products and services

• Online-Schalter (Online Service Portal)
• Raumreservation (Facility Reservation System)
• Freibad Weihermatt Outdoor public swimming pool with a 50-meter pool, non-swimmer area, and children's area at the Weihermatt sports complex, operating during the summer season.
• Kunsteisbahn Weihermatt Artificial ice rink operating October through March, offering public skating, hockey, and ice skating lessons.
• Hallenbad Urdorf (Indoor Swimming Pool) Indoor public swimming facility with a 25-meter pool at Zentrum Spitzacker, open Monday through Sunday.
• Bachschulhaus Meeting Rooms Three modern conference rooms in a renovated school building at Friedhofstrasse 4, available for rent, each accommodating up to 50 persons and equipped with WLAN, projectors, TVs, and flipcharts.
• Abfallentsorgung (Waste Management Services) Municipal waste collection calendar and information system providing residents with collection schedules, waste type guidance, and collection point locations; includes a plastic collection program (Kunststoffsammlung) launched in September 2022.
• Ortsplan (Municipal Map / WebGIS) Interactive web map showing municipal infrastructure, public buildings, transport, dining, recreation, commerce, and geographic features, including a defibrillator location overlay via defikarte.ch integration.
• Störungsmelder (Damage / Issue Reporter) Online reporting system enabling citizens to notify the municipality about infrastructure issues such as street lighting outages, bus stop damage, waste problems, graffiti, and water pipe breaks.
• KI-Suche (AI Search Chatbot) AI-powered natural-language search function accessible to citizens on the municipal website, powered by the OpenAI API; understands full sentences, handles typos and synonyms, and returns results with contact details and opening hours in preview boxes.

Quantifiable outcome

• 444 residents participated in the online survey for the municipal real estate strategy (Immobilienstrategie) in late 2023
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability2 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• EBP Schweiz AGcoreImplementation/ SI/ Consulting Partner · 1 April 2023EBP Schweiz AG was awarded the contract for developing the municipal real estate strategy (Immobilienstrategie) 'Urdorf 2030 +'. EBP led the project group and produced strategic recommendations for the municipality's property portfolio.
• Suter von Känel Wild - Planer und Architekten AGcoreImplementation/ SI/ Consulting Partner · 1 January 2023Awarded the contract for the comprehensive revision of the land use plan (Gesamtrevision der Nutzungsplanung) and the Building and Zoning Ordinance (BZO). The firm is developing the revised zoning plan, construction regulations, and supplementary plans in coordination with the municipality's working group.
• EBP Schweiz AGcoreImplementation/ SI/ Consulting Partner · 1 September 2020EBP Schweiz AG was awarded the contract for developing the municipal master plan (kommunaler Richtplan) revision. EBP guided the review process and produced the key planning documents. The municipality's working group on spatial planning accompanied the work.
• Kantonales Labor Zürich (KLZH)minorStrategic or Co-development PartnerThe Cantonal Laboratory of Zurich conducts regular drinking water quality monitoring in partnership with municipal water supplies. Results are published via the 'Züri Trinkwasser Map' online portal, which Urdorf participates in.
• Innovative Web AG (i-web)coreImplementation/ SI/ Consulting Partneri-web AG is the website technology provider and hosting partner for the municipality's web presence and eGovernment modules. They provide the content management system, online counter modules, reservation systems, and technical maintenance for the municipal website.
• Schulverwaltung UrdorfcoreOthersThe school administration operates under the municipality's governance with the Schulpflege (school board) overseeing school operations. School administration is co-located at Im Embri 49, separate from the main municipal building.

Scale indicators2 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Stadt Zürich: Largest Swiss municipality and Canton Zurich's primary city, providing the full range of municipal services at metropolitan scale. Comparable service portfolio across all citizen-facing functions but at much larger scale, broader resources, and with overlapping catchment area for Urdorf residents.
• Stadt Winterthur: Sixth-largest Swiss city and second-largest in Canton Zurich, providing comprehensive municipal services. Comparable governance structure and service portfolio, with a broader economic base than Urdorf and similar e-government infrastructure investments.
• Kanton Zürich: Parent cantonal authority overseeing all municipalities including Urdorf. Operates broader public administration functions including environmental oversight, planning approvals (e.g., Richtplan approval 2023), and regulatory frameworks that govern Urdorf's operating context.

Direct peers

• Gemeinde Adliswil: Zurich canton municipality of similar size and suburban character with S-Bahn connectivity to Zurich. Comparable municipal services, similar demographic profile, and overlapping senior care and sports facility operations as Urdorf.
• Gemeinde Opfikon: Canton Zurich municipality serving Glattbrugg and similar suburbs with comparable urban-suburban character. Similar scale and transit-oriented development approach, with overlapping citizen service infrastructure and proximity to Zurich's economic core.
• Gemeinde Schlieren: Neighboring municipality in the Limmattal district of Canton Zurich with similar size, service portfolio, and Milizsystem governance structure. Operates directly comparable municipal services including digital portal, waste management, and infrastructure within the same transit corridor as Urdorf.
• Gemeinde Wallisellen: Zurich canton municipality with similar suburban profile and active commercial base including a major shopping center. Comparable in size, citizen service offerings, and proximity to Zurich with similar transit connectivity patterns.
• Gemeinde Dietikon: Bezirkshauptort (district capital) of the Limmattal district in Canton Zurich with similar municipal functions under the same cantonal governance. Slightly larger than Urdorf but provides directly comparable municipal services, urban planning, and digital citizen engagement.
• Gemeinde Birmensdorf: Neighboring Zurich canton municipality explicitly referenced in Urdorf's street addresses (Birmensdorferstrasse). Directly comparable in small scale, Milizsystem governance, and rural-suburban character with similar citizen service offerings in the same canton.

Others

• Innovative Web AG (i-web): Swiss eGovernment platform provider serving Urdorf with website CMS, online counter, and digital service modules. Adjacent technology enabler rather than direct competitor, but functions as core infrastructure partner whose platform decisions directly shape Urdorf's digital service capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/gemeinde-urdorf

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeinde Urdorf