What Ceaser palace hotel does

Palace Hotel Tokyo is a privately held luxury hotel located at 1-1-1 Marunouchi, Chiyoda-ku, Tokyo, directly facing the Imperial Palace gardens and adjacent to Wadakura Fountain Park. Originally founded in 1960, the property operates 501-1000 employees and is recognized with 11 consecutive Forbes Travel Guide 5-Star ratings (through 2026) and 2 consecutive Michelin 3 Keys (2024-2025). Its core offering comprises luxury accommodation (rooms and suites with balconies), ten restaurants, bars and lounges spanning French (Esterre by Alain Ducasse), Japanese, teppanyaki, sushi, tempura and Chinese cuisines, an Evian-branded spa (evian SPA TOKYO), wedding facilities, banquets and meetings, and an online shop for hotel merchandise and gourmet products. Distribution is diversified across the hotel's own website, phone reservations, the TableCheck restaurant booking platform, membership in the Leading Hotels of the World consortium, three physical Sweets Boutique locations inside department stores (including Nihonbashi Mitsukoshi and Matsuya Ginza) and direct e-commerce.

The business model is anchored on premium nightly accommodation rates (New Year plans disclosed from JPY 260,000 to JPY 1,550,000 for 2-4 night stays), high-margin food and beverage, spa treatments (JPY 36,000-45,000 per session), weddings and banquets, and branded retail. Customer segments span affluent luxury travelers (primary), wedding couples and families, corporate and business travelers, and wellness seekers; loyalty is reinforced through THE PALACE CLUB and the LEADERS CLUB programs. Strategic partnerships with Alain Ducasse, Evian Resort and curated Japanese brands (Suzusan, Yamato, Wako, Jun Ashida) underpin the experiential positioning. The Palace Hotel Group is expanding via wholly-owned subsidiary Zentis Osaka (opened July 2020) and the planned Ambassador Palace Hotel Taipei (scheduled 2028), signaling a multi-property growth strategy.

The company's underlying technology stack is conventional hospitality IT — integrated digital booking and the TableCheck reservation system — with no disclosed AI/ML, proprietary platform, app or API layer. Pricing follows a tiered, season- and package-dependent structure with a 15% service charge and accommodation tax; revenue mix spans accommodation, F&B, spa, weddings, banquets and retail. The firm is privately held with no disclosed funding rounds, parent company or equity backers identified in the source data.

Name

Ceaser palace hotel

Legal name

Palace Hotel Tokyo

Website

https://palacehoteltokyo.com

Company type

Private

Founded year

1960

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Palace Hotel Tokyo (パレスホテル東京) is a privately held luxury hotel in Marunouchi, Tokyo, founded in 1960, offering rooms and suites, ten restaurants and bars, evian SPA, weddings, banquets and an online shop to affluent leisure travelers, corporate guests, wedding clients and wellness seekers in Japan.

Ownership category

akta.pro rank

Product category

Luxury Hotel Services

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Urban Luxury Hotels (City Luxury) (THAGACAE)

akta.pro secondary industries

Business & Corporate Full-Service Hotels (THAGAAAE), Hotel & Resort Restaurants (THAFACAH), Lounge Bars & Hotel Bars (THAFAEAI)

Keywords

• Luxury hotel services
• Fine dining restaurants
• Hotel spa wellness
• Wedding venues
• Luxury accommodation

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Accommodation: Luxury hotel rooms and suites with various categories including Deluxe, Grand Deluxe, Club rooms, and Suites. The hotel offers unique balcony rooms with views of Wadakura Fountain Park.
2. Food and Beverage: 10 restaurants, bars, and lounges including French cuisine (Esterre by Alain Ducasse), Japanese cuisine (Wadakura), Teppanyaki (Go), Sushi (Kanesaka), Chinese cuisine (Amber Palace), all-day dining (Grand Kitchen), and multiple bars and lounges.
3. Spa Services: Evian SPA Tokyo offering wellness treatments, body scrubs, and customized spa journeys.
4. Wedding Services: Full-service wedding venue with chapel, traditional Japanese wedding options, and comprehensive event planning.
5. Online Shop: Hotel merchandise, pastries, wines, sweets, and gourmet food products available for purchase online.
6. Banquets and Meetings: Event spaces for conferences, meetings, and special occasions.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

Palace Hotel Tokyo is a full-service luxury hotel in Marunouchi, Tokyo, offering guestrooms and suites (including balcony rooms facing Imperial Palace gardens), 10 restaurants/bars/lounges (French, Japanese, Chinese, Teppanyaki, Sushi, all-day dining), the Evian SPA TOKYO wellness facility, wedding venues, banquet and meeting spaces, and an online shop for hotel merchandise and gourmet products.

Product overview

Palace Hotel Tokyo is a luxury hotel operating as a unified hospitality brand offering accommodation (Rooms & Suites), dining (10 Restaurants & Bars), wellness (evian SPA TOKYO), and events (Wedding Services). The property also maintains an Online Shop for merchandise and food products. The hotel provides various accommodation packages including seasonal offerings like the Tokyo Fashion Chronicles package and Napa Valley Wine Stay, which bundle rooms with curated experiences at the hotel's restaurants and partner venues.

Differentiator

Problem solved

Functional benefit

Brands

• evian SPA TOKYO: Luxury spa facility operated in partnership with Evian Resort, offering wellness treatments and spa services
• THE PALACE CLUB
• Essence of Japan

Products and services

• Rooms & Suites

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered minor, core and supporting.

• Matsuya Ginza (松屋銀座)minorChannel Partner/ Reseller/ Distributor · 3 June 2026Department store partnership for Sweets Boutique retail location - third physical store opened within Matsuya Ginza.
• Nihonbashi Mitsukoshi (日本橋三越)minorChannel Partner/ Reseller/ Distributor · 27 September 2023Department store partnership for Sweets Boutique retail location - second physical store opened within Nihonbashi Mitsukoshi.
• Leading Hotels of the WorldcoreChannel Partner/ Reseller/ DistributorPalace Hotel Tokyo is a member of Leading Hotels of the World, a global collection of independent luxury hotels providing international distribution, marketing support, and quality standards verification.
• Evian ResortcoreStrategic or Co-development PartnerExclusive partnership to operate Evian SPA Tokyo, bringing the internationally renowned French spa brand from Evian Resort (Lake Geneva) to Palace Hotel Tokyo. Theme: 'Health through Water' providing premium wellness experiences.
• Alain DucassecoreStrategic or Co-development PartnerWorld-renowned French chef partnership for Esterre restaurant, which has received Michelin recognition. The restaurant features seasonal French cuisine with exceptional quality standards.
• TableChecksupportingTechnology or IntegrationOnline restaurant reservation system integrated into hotel website for all hotel dining venues including Esterre, Grand Kitchen, Wadakura, Tatsumi, Go, and Amber Palace.
• SuzusanminorGTM or Marketing PartnerTraditional textile brand from Arimatsu providing limited edition tote bags for hotel guests as part of special packages.
• Yamato (大和)minorGTM or Marketing PartnerTraditional kimono brand partner featured in Tokyo Fashion Chronicles package - provides fashion culture experiences and cultural insights.
• Wako (和光)minorGTM or Marketing PartnerIconic Ginza luxury department store featured in fashion tour experiences for hotel guests.
• Jun Ashida (ジュンアシダ)minorGTM or Marketing PartnerHigh-end Japanese pret-a-porter fashion house featured in Daikanyama fashion tour for hotel guests.

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Shangri-La Tokyo: Luxury hotel adjacent to Tokyo Station with comparable rooms, multiple dining venues, spa, and event facilities. Directly competes for international luxury and corporate travelers in central Tokyo.
• Park Hyatt Tokyo: Long-established luxury hotel in Shinjuku with full-service amenities including multiple restaurants, spa, and event spaces. Comparable product offering and aspirational positioning to Palace Hotel Tokyo.
• Mandarin Oriental Tokyo: Luxury hotel in Nihonbashi with Michelin-recognized dining, spa, and event facilities. Targets the same affluent international and corporate luxury segment in central Tokyo.
• Imperial Hotel Tokyo: Heritage luxury hotel founded in 1890, also adjacent to the Imperial Palace. Competes with Palace Hotel Tokyo on heritage narrative, central Tokyo location, and full-service luxury amenities.
• Aman Tokyo: Ultra-luxury urban hotel in Otemachi, just adjacent to Palace Hotel Tokyo's Marunouchi location. Competes for the same top-tier international HNW guests seeking serene, design-forward luxury in central Tokyo.
• The Ritz-Carlton Tokyo: Luxury urban hotel in Roppongi with comparable rooms, fine dining, spa, and club-floor offerings. Competes for both international luxury travelers and Tokyo-based corporate events.
• The Peninsula Tokyo: Iconic luxury hotel near the Imperial Palace gardens, offering rooms, multiple F&B venues, spa, and event spaces. Directly comparable product mix and customer base to Palace Hotel Tokyo.
• Conrad Tokyo: Luxury hotel in Shiodome offering comparable rooms, F&B, spa, and event facilities. Targets similar international luxury and corporate segments in Tokyo's central business district.
• Four Seasons Hotel Tokyo at Marunouchi: Luxury hotel located in the same Marunouchi district as Palace Hotel Tokyo, targeting international business and luxury travelers with comparable room, F&B, and event offerings. Closest geographic direct competitor.

Emerging players

• Hoshinoya Tokyo: Distinctive ryokan-inspired luxury hotel in Otemachi/Yurakucho, blending traditional Japanese hospitality with high-end service. Competes for culturally-curious luxury travelers in central Tokyo.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/share?text=%E3%83%9B%E3%83%BC%E3%83%A0&url=https://www.palacehoteltokyo.com
• Facebookfacebook.com/PalaceHotelTokyo
• Instagraminstagram.com/palacehoteltokyo
• LinkedInlinkedin.com/company/palace-hotel-tokyo

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ceaser palace hotel