Family Crisis Center Of The Big Bend, Inc.
Family Crisis Center of the Big Bend is a 501(c)(3) nonprofit providing free, confidential crisis intervention, shelter, and advocacy services to survivors of domestic violence, sexual assault, violent crime, teen dating violence, and stalking across seven West Texas counties, plus regional public transit.
- Company typePrivate
- Founded1981
- HeadquartersAlpine, United States
- Headcount—
- GTM typeB2C
- OfferingServices
What Family Crisis Center Of The Big Bend, Inc. does
Family Crisis Center of the Big Bend, Inc. (FCCBB) is a 501(c)(3) nonprofit corporation founded in 1981 and headquartered in Alpine, Texas. The organization provides free, confidential crisis-intervention and support services to survivors of domestic violence, sexual assault, violent crime, teen dating violence, and stalking across a five-county Big Bend service area (Brewster, Presidio, Jeff Davis, Terrell, and Pecos counties). Core service lines include a 24/7 crisis hotline, emergency shelter (two facilities), safety planning, legal and medical advocacy, counseling referrals, case management, and community education programs. All services are provided at no cost regardless of age, gender, income, or background, and the organization is Title VI compliant for its federally funded transit operations.
FCCBB operates four physical offices (Alpine HQ, Presidio, Terlingua, and Marfa), supplemented in January 2024 by the acquisition of the TRAX Transportation Program, a regional public transit service spanning five counties (Brewster, Jeff Davis, Presidio, Culberson, and Hudspeth). The organization also operates the Deja Vu Resale Store, a thrift store whose profits fund crisis services and where clients can shop free of charge. Technology footprint is limited to a WordPress-based website, standard telephony, and no public APIs, SDKs, or AI/ML components. The organization is governed by a volunteer Board of Directors (President Rhonda Cole, with eight additional named members) and led by Executive Director Letty Carrilo, supported by approximately 14 paid staff across program, finance, shelter management, advocacy, community education, and transportation functions.
Revenue is generated entirely through contributed sources — federal Victims of Crime Act (VOCA) funding, state Department of Human Services grants, private foundation grants (Hogg-Meadows, Bowers, Permian Basin Area, Mabee, F. Marie Hall, Hendershott, Yarborough, Potts and Sibley, among others), corporate cooperative grants, individual donations, and thrift-store proceeds. The Building Futures Capital Improvements Campaign is raising $1 million to renovate the recently purchased Alpine Community Center into expanded office and shelter space, with expected completion in 2025. The organization is not owned or controlled by any parent entity and has no external equity holders.
Family Crisis Center Of The Big Bend, Inc. firmographics
Firmographics- Name
- Family Crisis Center Of The Big Bend, Inc.
- Legal name
- Family Crisis Center of the Big Bend, Inc.
- Website
- https://familycrisisbigbend.org
- Company type
- Private
- Founded year
- 1981
- Operating status
- Operating
- Short description
- Family Crisis Center of the Big Bend is a 501(c)(3) nonprofit providing free, confidential crisis intervention, shelter, and advocacy services to survivors of domestic violence, sexual assault, violent crime, teen dating violence, and stalking across seven West Texas counties, plus regional public transit.
- Ownership category
- akta.pro rank
Family Crisis Center Of The Big Bend, Inc. industry classification
Industry- Product category
- Crisis Intervention and Victim Support Services
- NAICS
- Other Individual and Family Services (624190), Individual and Family Services (6241), Community Housing Services (62422)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Domestic Violence & Abuse Support Services (BPAGAEAD)
- akta.pro secondary industries
- Mental Health & Crisis Support Services (BPAGAEAH), Mental Health & Crisis Support Services (BPAGACAD)
Keywords
Where Family Crisis Center Of The Big Bend, Inc. is headquartered
LocationHeadquarters
- HQ city
- Alpine
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Family Crisis Center Of The Big Bend, Inc. business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Others
Revenue model
- Foundation Grants and Government Funding: Funded primarily through grants from government sources including the Department of Human Services, Victims of Crime Act (VOCA), and private foundations including Hogg-Meadows Foundation, Bowers Foundation, Permian Basin Area Foundation, Mabee Foundation, F. Marie Hall Foundation, Hendershott Foundation, Yarborough Foundation, Potts and Sibley Foundations, and Sul Ross State University.
- Donations: Charitable donations from individuals and organizations supporting the nonprofit mission. The organization is a 501(c)(3) nonprofit with tax-deductible donations.
- Deja Vu Resale Store: Thrift store operated as a project of the Family Crisis Center. 100% of profits go directly to funding crisis center services and clients are able to shop for free for items they need.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | — | Free Crisis Support Services |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels3 records
Family Crisis Center Of The Big Bend, Inc. product offering
Product offeringCore offering
The Family Crisis Center of the Big Bend provides free, confidential crisis intervention and victim advocacy services to survivors of domestic violence, sexual assault, violent crime, teen dating violence, and stalking across a five-county region in West Texas. Core offerings include a 24/7 crisis hotline, emergency shelter, safety planning, legal and medical advocacy, counseling referrals, community education, and case management. The organization also operates the TRAX public transportation program and the Deja Vu Resale thrift store to fund services.
Product overview
Family Crisis Center of the Big Bend is a nonprofit social services organization providing free, confidential crisis intervention and support services to survivors of domestic violence, sexual assault, violent crime, teen dating violence, and stalking across five counties (Brewster, Presidio, Jeff Davis, Terrell, and Pecos). The core service offering includes a 24/7 crisis hotline, emergency shelter, legal and medical advocacy, counseling referrals, and safety planning. The organization also operates the TRAX Transportation Program providing public transit across the region, and the Deja Vu Resale Store which funds services. In January 2024, the organization acquired the TRAX Transportation Program. The Building Futures Campaign is underway to renovate a new Alpine facility. All services are provided at no cost to clients.
Differentiator
Problem solved
Functional benefit
Brands
- Deja Vu Resale Store: Thrift store that sells donated items; 100% of profits go directly to funding crisis center services and clients are able to shop for free
- TRAX
Products and services
- 24/7 Crisis Hotline A 24-hour hotline (1-800-834-0654) providing immediate crisis support, safety planning, and connections to services for survivors of domestic violence, sexual assault, violent crime, and stalking. Free and confidential.
- Domestic Violence Services Crisis intervention, peer counseling, safety planning, community referrals, financial assistance, and emergency shelter for survivors of domestic violence and their families.
- Sexual Assault Services Compassionate advocacy services including police report support, SANE exam accompaniment, and connection to counseling resources for sexual assault survivors.
- Violent Crime Services Support and Crime Victims' Compensation application assistance for survivors of violent crime and their family members.
- Teen Dating Violence Services Education and advocacy services addressing physical, emotional, mental, and social forms of dating violence among teenagers, including accompaniment to police, hospitals, and legal appointments.
- Stalking Services Safety planning, behavior identification, advocacy, and legal system navigation support for stalking survivors.
- TRAX Transportation Program Cost-effective public transportation service available to the general public in Brewster, Presidio, Jeff Davis, Culberson, and Hudspeth counties, including medical transportation, passenger service to Odessa, Crane, McCamey, Ft. Stockton, Alpine, Marfa, and Presidio.
- Deja Vu Resale Store A thrift store accepting new or gently used donations, open Monday-Saturday, where 100% of profits fund crisis center services and clients can shop for free.
Quantifiable outcome
- Serves 1,300+ clients annually across five counties
- +2 more outcomes
Companies that use Family Crisis Center Of The Big Bend, Inc.
Customer profileSegments2 records
Ideal customer profiles4 records
Family Crisis Center Of The Big Bend, Inc. technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Family Crisis Center Of The Big Bend, Inc. partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Sul Ross State UniversityminorThe Industrial Arts department assisted the mission by building a new thrift store in Alpine
Scale indicators6 records
Recent moves9 records
Expansion highlights5 records
Family Crisis Center Of The Big Bend, Inc. competitors and assessment
Company assessmentRegional players
- Texas Council on Family Violence: Statewide coalition supporting Texas domestic violence programs and shelters. Comparable to FCCBB as a Texas-focused DV umbrella, providing training, funding flow, and advocacy for member programs like FCCBB.
- Texas Association Against Sexual Assault: Texas statewide sexual assault coalition providing training, resources, and advocacy for rape crisis centers. Comparable to FCCBB's sexual assault program line at the state-coalition level.
Others
- Big Bend Regional Medical Center: Primary regional hospital system in the Big Bend area that refers survivors to FCCBB and coordinates SANE exams. Comparable as a regional healthcare partner in the same geographic service area, not a competitor.
- United Way of the Concho Valley / Big Bend region: Regional United Way affiliates fund and coordinate local social services including crisis intervention. Comparable as a regional funding/distribution partner to FCCBB rather than a direct service competitor.
Broad incumbents
- YWCA Metropolitan Dallas (and other TX YWCAs): Regional YWCAs operate DV shelters, crisis hotlines, and sexual violence services across Texas. Comparable to FCCBB in service category, though typically serving larger urban catchments and offering broader women's empowerment programming.
- Salvation Army of the Permian Basin / Big Bend: Operates emergency shelter, disaster relief, and social services across rural Texas. Comparable as a broad social services nonprofit with shelter capacity in overlapping geographies, though with a different mission focus.
- Catholic Charities of the Rio Grande Valley / Diocese organizations: Faith-affiliated multi-program social services nonprofits operating emergency assistance, case management, and crisis support across Texas. Comparable as multi-county rural/regional social services providers with similar funding mix.
Direct peers
- RAINN (Rape, Abuse & Incest National Network): National sexual assault survivor services organization operating the national sexual assault hotline and provider-affiliate network. Comparable to FCCBB's Sexual Assault Services including SANE exam accompaniment and advocacy.
- The National Domestic Violence Hotline: Operates a 24/7 national crisis hotline and resource referral for domestic violence survivors. Directly comparable to FCCBB's 24/7 hotline and DV service line, though at national scale and via phone/chat rather than in-person rural service.
- SAFE Alliance: Central Texas nonprofit providing domestic violence, sexual assault, and child abuse services including shelter, hotline, and legal advocacy. Closely comparable service mix to FCCBB but serving the Austin region.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Family Crisis Center Of The Big Bend, Inc. social profiles
Digital presenceFamily Crisis Center Of The Big Bend, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Family Crisis Center Of The Big Bend, Inc. leadership team
Management profileNumber of profiles
Profiles23 records
Family Crisis Center Of The Big Bend, Inc. subsidiaries and ownership
Company hierarchySubsidiaries1 record
Family Crisis Center Of The Big Bend, Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Family Crisis Center Of The Big Bend, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Family Crisis Center Of The Big Bend, Inc.
What does Family Crisis Center Of The Big Bend, Inc. do?
The Family Crisis Center of the Big Bend provides free, confidential crisis intervention and victim advocacy services to survivors of domestic violence, sexual assault, violent crime, teen dating violence, and stalking across a five-county region in West Texas. Core offerings include a 24/7 crisis hotline, emergency shelter, safety planning, legal and medical advocacy, counseling referrals, community education, and case management. The organization also operates the TRAX public transportation program and the Deja Vu Resale thrift store to fund services.
Is Family Crisis Center Of The Big Bend, Inc. a public or private company?
Family Crisis Center Of The Big Bend, Inc. is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Family Crisis Center Of The Big Bend, Inc. founded?
Family Crisis Center Of The Big Bend, Inc. was founded in 1981.
Where is Family Crisis Center Of The Big Bend, Inc. based?
Family Crisis Center Of The Big Bend, Inc. is headquartered in Alpine, United States, in the North America region.
How does Family Crisis Center Of The Big Bend, Inc. make money?
Three revenue lines are on record. Foundation Grants and Government Funding is the primary driver. The others are donations and deja Vu Resale Store.
Who are Family Crisis Center Of The Big Bend, Inc.'s main competitors?
Regional players on record are Texas Council on Family Violence and Texas Association Against Sexual Assault. Others are Big Bend Regional Medical Center and United Way of the Concho Valley / Big Bend region. Broad incumbents are YWCA Metropolitan Dallas (and other TX YWCAs), Salvation Army of the Permian Basin / Big Bend and Catholic Charities of the Rio Grande Valley / Diocese organizations. Direct peers are RAINN (Rape, Abuse & Incest National Network), The National Domestic Violence Hotline and SAFE Alliance.
Does Family Crisis Center Of The Big Bend, Inc. have an API?
No public API is recorded for Family Crisis Center Of The Big Bend, Inc..
What industry is Family Crisis Center Of The Big Bend, Inc. in?
Family Crisis Center Of The Big Bend, Inc.'s product category is Crisis Intervention and Victim Support Services. Its primary akta.pro industry code is BPAGAEAD, Domestic Violence & Abuse Support Services, with a secondary code of BPAGAEAH, Mental Health & Crisis Support Services. Its NAICS code is 624190 and its SIC code is 8300.