Chatsworth Water Works Commission

What Chatsworth Water Works Commission does

Chatsworth Water Works Commission (CWWC) is a publicly operated utility commission established under Georgia state law that provides potable water distribution and wastewater collection services to residential customers across three jurisdictions in Northwest Georgia: the City of Chatsworth, the City of Eton, and the majority of Murray County. Wastewater services are limited to Chatsworth and Eton, while water service extends across Murray County. As a regulated municipal monopoly within its defined franchise territory, CWWC faces no competitive substitution risk and generates revenue exclusively through recurring monthly billing for water and wastewater services. The utility is governed by a Board of Commissioners (Chairman Jerry Luffman, members Danny Hales and Rhett Griffin) with day-to-day operations led by General Manager Steve Smith and a 15-person named management team covering water operations, wastewater operations, distribution, maintenance, billing, customer service, and purchasing.

CWWC's operational technology is grounded in physical water/wastewater infrastructure rather than software platforms. The utility deploys AMR (Automated Meter Reading) technology across its customer base: each water meter is equipped with a radio transmitter broadcasting readings every 8 seconds, captured by mobile receiver trucks for back-office processing. Supply redundancy is maintained through wholesale partnerships with City of Calhoun, Dalton Utilities, and Ocoee Utility District, the last contributing an additional 300,000 gallons per day of capacity. A 5-acre on-site solar array generates up to 1 megawatt hour of electricity per day to offset energy costs, and operations are consolidated in a 31,250 square foot purpose-built facility at 620 S 2nd Avenue, Chatsworth, Georgia (relocated January 3, 2006).

CWWC's business model is a regulated rate-based utility model with subscription/recurring revenue from residential customers. Pricing follows monthly billing cycles with rates published annually (2026 Billing Rates document referenced). Payment is accepted through multiple low-friction channels: in-person at the office (Mon–Fri, 7:30am–5:30pm), a 24-hour drop box, mail, phone (888.243.5157), and a third-party online portal (AuthorityPay) with credit/debit card processing at 2.25%, one-time eCheck at $0.75, and AutoPay eCheck at $0.50 per transaction. Processing fees are passed through to the payment processor and not retained by the Commission. Per the 2010 Georgia Drinking Water System Rate Survey conducted by GEFA, CWWC ranks among utilities with the lowest average consumer bills for combined water and wastewater services in Georgia, a positioning it explicitly maintains as part of its value proposition.

Name

Chatsworth Water Works Commission

Legal name

Chatsworth Water Works Commission

Website

https://chatsworthwater.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Chatsworth Water Works Commission is a public utility commission providing water and wastewater services to residential customers in the City of Chatsworth, City of Eton, and Murray County, Georgia, with regional supply partnerships and on-site solar generation.

Ownership category

akta.pro rank

Product category

Water and Wastewater Utility Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132)

SIC

Water Supply (4941)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industry

Municipal Wastewater Treatment Plants (WWTPs) (EUANADAA)

Keywords

• Water utility services
• Wastewater collection
• Potable water distribution
• Utility billing services
• Municipal water supply

Headquarters

HQ city

Chatsworth

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Others, Supply Chain

Revenue model

1. Water Utility Services: Recurring billing for potable water distribution services to residential customers in Chatsworth, Eton, and Murray County.
2. Wastewater Collection Services: Recurring billing for wastewater collection services provided to the City of Chatsworth and the City of Eton.
3. Payment Processing Fees: Third-party online payment processor collects transaction fees on credit/debit card and eCheck payments. Fees are passed through to the processor and are not retained by the Commission.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels3 records

Core offering

Chatsworth Water Works Commission is a public utility commission that provides potable water distribution services to residential customers across the City of Chatsworth, City of Eton, and the majority of Murray County, Georgia, and wastewater collection/treatment services to the City of Chatsworth and City of Eton. The utility uses AMR radio-based meter reading technology for billing accuracy and operates a 5-acre solar array to support its operations. Customers access services and pay bills via in-person office visits, a 24-hour drop box, mail, phone, and a third-party online payment portal.

Product overview

Chatsworth Water Works Commission provides water and wastewater utility services to the City of Chatsworth, City of Eton, and Murray County in Georgia. The utility operates a 5-acre solar array generating up to 1 megawatt hour of electricity daily. Services include water distribution, wastewater treatment, e-billing with online payment processing, and consumer confidence reporting. The utility leverages AMR (Automated Meter Reading) technology for meter reading and partners with Calhoun, Dalton Utilities, and Ocoee Utility District for additional water supply capacity.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Services Provides potable water distribution services to residents of the City of Chatsworth, the City of Eton, and the majority of Murray County, Georgia, through a public utility franchise model.
• Wastewater Services Provides wastewater treatment and collection services to residential customers in the City of Chatsworth and the City of Eton, Georgia.
• E-Billing and Online Bill Pay Electronic billing and online payment platform allowing customers to pay water/wastewater bills via credit/debit card or eCheck through a third-party payment processor.
• Solar Power System A 5-acre solar panel array that generates up to 1 megawatt hour of electricity per day to support the utility's operations and reduce energy costs.

Quantifiable outcome

• Ranked among utilities with the lowest average consumer bill for combined water and wastewater services in Georgia (2010 GEFA survey)

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core.

• City of CalhouncoreStrategic or Co-development PartnerCWWC has partnered with the City of Calhoun to expand its water supply capacity by accessing additional MGD (million gallons per day) capacity, providing supply redundancy and enabling service area growth.
• Dalton UtilitiescoreStrategic or Co-development PartnerCWWC has partnered with Dalton Utilities to expand its water supply capacity by accessing additional MGD (million gallons per day) capacity, providing supply redundancy and enabling service area growth.
• Ocoee Utility DistrictcoreStrategic or Co-development PartnerCWWC has partnered with Ocoee Utility District for an additional 300,000 gallons per day of water supply capacity, supplementing the partnerships with City of Calhoun and Dalton Utilities to ensure reliable water availability.

Scale indicators5 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• Essential Utilities: Multi-state regulated water and natural gas utility serving over 5 million people across 10 states. Operates municipal-style water and wastewater services comparable to CWWC's offering, but at a much larger and geographically broader scale.
• Middlesex Water Company: Investor-owned water utility providing regulated water and wastewater services in New Jersey and Delaware. Similar regulated recurring-revenue model serving residential customers, but operates at a larger scale than CWWC.
• Artesian Resources: Investor-owned water and wastewater utility serving customers throughout the Delmarva Peninsula. Operates a comparable regulated water/wastewater utility business model with recurring service revenue, though in a different geographic market.
• SJW Group: Holding company for San Jose Water Company and Connecticut Water Service, providing regulated water utility services to ~1.5 million people. Comparable regulated water utility model but with multi-state, investor-owned structure.
• California Water Service Group: Investor-owned water utility serving 2 million+ customers across California, Washington, New Mexico, and Hawaii. Provides regulated potable water service comparable to CWWC's core offering, though at much larger scale and with focus on the western U.S.
• York Water Company: Investor-owned water utility serving ~200,000 people across51 municipalities in Pennsylvania. Comparable regulated water-only utility with a long-standing franchise model similar to CWWC's.
• American Water Works Company: Largest publicly traded U.S. water and wastewater utility serving over 14 million people across 14 states. Comparable in core business (regulated water/wastewater services), but operates at vastly larger national scale.

Direct peers

• Dalton Utilities: Regional water and wastewater utility serving Dalton and Whitfield County in Northwest Georgia. Direct strategic partner of CWWC, providing additional MGD capacity, and operates the same line of business in an adjacent service area.
• Ocoee Utility District: Water and wastewater utility serving portions of Bradley and Polk counties in Tennessee/Georgia. Direct partner supplying CWWC an additional 300,000 gallons per day, making it a directly comparable utility operator.
• City of Calhoun Water & Wastewater: Municipal water and wastewater utility serving Calhoun, Georgia. Direct partner providing CWWC additional MGD capacity and a comparable small-city municipal utility operating in the same region.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ChatsworthWater
• LinkedInlinkedin.com/company/chatsworthwater

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chatsworth Water Works Commission