Fuzion Travel
Fuzion Travel is a privately-held Auckland-based retail travel agency and equal-shareholder member of the World Travellers cooperative network, providing personalized booking, advisory, and itinerary services to individual, family, and business travelers across New Zealand.
- Company typePrivate
- Founded2013
- HeadquartersAuckland, New Zealand
- Headcount11–50
- GTM typeB2C
- OfferingServices
Fuzion Travel firmographics
Firmographics- Name
- Fuzion Travel
- Legal name
- World Travellers Limited
- Website
- https://fuziontravel.co.nz
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Fuzion Travel is a privately-held Auckland-based retail travel agency and equal-shareholder member of the World Travellers cooperative network, providing personalized booking, advisory, and itinerary services to individual, family, and business travelers across New Zealand.
- Ownership category
- akta.pro rank
Fuzion Travel industry classification
Industry- Product category
- Travel Agency Services
- NAICS
- Travel Agencies (561510), Tour Operators (561520)
- SIC
- Transportation Services (4700)
- akta.pro primary industry
- Island, Beach & Resort Travel Agencies (THAKAFAL)
Keywords
Where Fuzion Travel is headquartered
LocationHeadquarters
- HQ city
- Auckland
- HQ country
- New Zealand
- HQ region
- Oceania
Offices1 record
Markets served
Fuzion Travel business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Travel Agency Commission: Fuzion Travel acts as an agent for airlines, hotels, tour operators, cruise lines, and travel wholesalers. They earn commission from these travel service providers for bookings made on behalf of customers. The company also charges service fees for amendments and has credit card surcharges.
- Service Fees: Fees apply for amendments to bookings, re-issuing tickets or documents, and visa advisory services. Service fees are non-refundable if travel is cancelled for any reason.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Fuzion Travel product offering
Product offeringCore offering
Fuzion Travel is a retail travel agency that provides personalized travel planning, booking, and advisory services for leisure and business travelers. It arranges flights, accommodation, vacation packages, cruises, tours, travel insurance, and itineraries, leveraging supplier relationships through the World Travellers cooperative network. The agency also offers visa advisory, passport assistance, and 24-hour emergency traveler support.
Product overview
Fuzion Travel operates as a member of the World Travellers network, providing comprehensive retail travel agency services. The offering centers on personalized travel planning and booking for leisure and business clients, encompassing vacation packages, flight arrangements, accommodation, cruise bookings, and curated experiences. The company accesses preferred supplier relationships through the World Travellers cooperative network to offer negotiated deals across global destinations. Internal operations are supported by Travelport (GDS) and Travelog back-office systems for booking management.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 5+ year customer retention with Steve Brown continuing to use Andrew Parke's services
Companies that use Fuzion Travel
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
Fuzion Travel technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Fuzion Travel partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- World Travellers LimitedcoreFuzion Travel operates as a member store of World Travellers Limited, a New Zealand travel agency cooperative. Each store is an equal shareholder in World Travellers with full visibility of company financials and equal voting rights. The network provides support infrastructure including technology, marketing resources, and supplier relationships.
- Airlines (Air New Zealand, Qantas, Jetstar, VietJet, Aircalin, Solomon Airlines)coreFuzion Travel acts as an agent selling airline tickets and earning commission. They have relationships with major carriers including Air New Zealand, Qantas, Jetstar, VietJet, Aircalin, and Solomon Airlines for international and domestic flights.
- Tour Operators and WholesalerscoreFuzion Travel acts as an agent for tour operators including Globus, G Adventures, Viva Expeditions, On the Go Tours, andBeyond Travel, and South African Tourism. They arrange escorted tours, adventure travel, and group tours worldwide.
- Accommodation Providers (Resorts, Hotels)minorFuzion Travel books accommodations at various resorts and hotels worldwide as part of their travel packages, including partnerships with luxury properties in Fiji, Australia, and Pacific Islands.
- Travel Insurance ProvidersminorFuzion Travel can arrange travel insurance for customers and works with insurance providers to offer coverage for trip cancellation, medical expenses, and baggage loss.
- Visa Advisory ServicesminorFuzion Travel can obtain specific visa information from an external visa advisory service provider and assist customers in obtaining visas through this external service (fees apply).
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
Fuzion Travel competitors and assessment
Company assessmentBroad incumbents
- Expedia Group: Major global OTA with NZ presence offering flights, hotels, packages, and corporate travel tools. The dominant direct-booking competitor shaping traveler expectations and supplier commission policy.
- Booking.com: Global online travel agency serving NZ consumers with direct booking for flights, accommodation, and packages. Represents the structural OTA competition that pressures commission-based retail agency economics.
Direct peers
- helloworld NZ: NZ and Australia travel agency retail network offering similar leisure and corporate travel services. Competes for the same NZ-based outbound travel customers with comparable packaged holiday offerings.
- House of Travel: New Zealand's largest retail travel agency cooperative, operating a similar member-store network across NZ. Direct competitor with overlapping leisure and corporate travel offerings, supplier relationships, and cooperative governance model.
- Luxury Escapes: Premium packaged-holiday specialist with strong NZ/AU customer base. Competes with Fuzion's high-end Pacific, Australian, and Asian resort packages such as Lizard Island and Fiji offerings.
- MTA - Mobile Travel Agents: Australia/NZ-based travel agency network using a home-based consultant model. Operates similar retail intermediation, supplier relationships, and leisure/corporate customer segments as Fuzion.
- Flight Centre Travel Group: Major Australasian retail travel agency chain with extensive NZ retail presence. Competes directly in leisure and corporate travel, with significantly larger scale, broader supplier leverage, and owned retail storefronts.
- Travel Associates: Specialist travel agency focused on personalized, expert-led leisure travel planning across Australia and NZ. Directly competes in the high-touch advisory niche that differentiates Fuzion.
- Orbit World Travel: NZ-based travel management company serving corporate and government clients. Comparable in providing airline ticketing, accommodation booking, and itinerary services through supplier relationships.
- Your Travel Manager: NZ-focused corporate and leisure travel agency network offering similar consulting-led booking services. Overlaps with Fuzion in personalized itinerary planning and supplier intermediation.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
Fuzion Travel social profiles
Digital presenceFuzion Travel financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fuzion Travel leadership team
Management profileNumber of profiles
Fuzion Travel subsidiaries and ownership
Company hierarchySubsidiaries21 records
Fuzion Travel funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fuzion Travel M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fuzion Travel
What does Fuzion Travel do?
Fuzion Travel is a retail travel agency that provides personalized travel planning, booking, and advisory services for leisure and business travelers. It arranges flights, accommodation, vacation packages, cruises, tours, travel insurance, and itineraries, leveraging supplier relationships through the World Travellers cooperative network. The agency also offers visa advisory, passport assistance, and 24-hour emergency traveler support.
Is Fuzion Travel a public or private company?
Fuzion Travel is a private company. It is currently operating.
When was Fuzion Travel founded?
Fuzion Travel was founded in 2013. It employs 11 to 50 people.
Where is Fuzion Travel based?
Fuzion Travel is headquartered in Auckland, New Zealand, in the Oceania region.
How does Fuzion Travel make money?
Two revenue lines are on record. Travel Agency Commission is the primary driver. The others are service Fees.
Who are Fuzion Travel's main competitors?
Broad incumbents on record are Expedia Group and Booking.com. Direct peers are helloworld NZ, House of Travel, Luxury Escapes, MTA - Mobile Travel Agents, Flight Centre Travel Group, Travel Associates, Orbit World Travel and Your Travel Manager.
Does Fuzion Travel have an API?
No public API is recorded for Fuzion Travel.
What industry is Fuzion Travel in?
Fuzion Travel's product category is Travel Agency Services. Its primary akta.pro industry code is THAKAFAL, Island, Beach & Resort Travel Agencies. Its NAICS code is 561510 and its SIC code is 4700.