CHGR

Name

CHGR

Legal name

Clemens Hans Georg Rupprechter

Website

https://chgr.at

Company type

Private

Operating status

Operating

Ownership category

akta.pro rank

Product category

Managed IT Services

akta.pro primary industry

Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)

Keywords

• Managed IT services
• IT support outsourcing
• Remote IT monitoring
• Workstation management
• Small business IT

Headquarters

HQ city

Radfeld

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. IT Support & Maintenance Services: Recurring monthly retainer for ongoing IT support, monitoring, and maintenance. Services include system monitoring, troubleshooting, documentation, and preventive maintenance. No minimum contract duration; billed monthly. Additional one-time project work for website development, software implementation, or system setup.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Core offering

CHGR provides outsourced IT support, workstation management, and systems monitoring for businesses without in-house IT staff. Core services cover day-to-day IT troubleshooting, Microsoft 365 workplace setup, access provisioning, ongoing system monitoring, preventive maintenance, and coordination of web/software projects through a partner network. Engagement runs on a monthly basis with no minimum contract, complemented by occasional one-time project work for website, online shop, or software delivery.

Product overview

CHGR is a single-person IT managed services provider operated by Clemens Hans Georg Rupprechter. The core offering is IT-Betreuung (IT support services) providing a dedicated external IT contact for businesses without internal IT staff. Services are delivered through structured modules: Workplace & Systems Setup (Arbeitsplätze & Systeme) handles workstation configuration including Microsoft 365; System Monitoring & Maintenance (Systemüberwachung & Wartung) provides proactive oversight; and Web & Software extends to web development and software coordination via partner network. An internal Nextcloud instance supports document management and client portals. The company operates remotely and on-site across Tirol for clients with 5-250 employees, using AnyDesk for remote support delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• IT-Betreuung (Managed IT Support)

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

One partnership is on record.

• Partner Network (unnamed)minorImplementation/ SI/ Consulting PartnerCHGR utilizes an experienced partner network for web development, online shops, and custom software projects. The partner network is coordinated by CHGR so that customers retain a single point of contact. This network also provides coverage when CHGR is unavailable.

Scale indicators3 records

Recent moves3 records

Broad incumbents

• Computacenter plc: Large European IT infrastructure and managed services provider with DACH operations; provides end-user computing, workplace support, and managed services comparable to CHGR's core offering, but at enterprise and large-mid-market scale.
• Bechtle AG: Europe's largest IT services and systems integrator with a strong Austrian presence; offers managed workplace, Microsoft 365, and IT support services for SMB and mid-market customers — overlapping directly with CHGR's IT support and workplace setup offering but at national/enterprise scale.
• ACP Tech (Alois Cobet GmbH): Austrian IT services and managed services provider covering workplace, cloud, and IT support across SMB and mid-market; directly comparable in customer segment to CHGR but at significantly larger scale and broader portfolio.
• CANCOM SE: Major DACH IT services and managed services provider with Austrian operations; delivers managed workplace, cloud, and IT support to mid-market businesses — competing for the same SMB 'no in-house IT' customer segment that CHGR targets.
• SVA System Vertrieb Alexander GmbH: German-headquartered IT systems integrator and managed services provider with offices in DACH; offers workplace, data center, and IT support services that overlap with CHGR's SMB IT support and Microsoft 365 provisioning work.

Others

• AnyDesk Software GmbH: Remote desktop software company whose tool CHGR explicitly uses (AnyDesk 'Fernwartung') to deliver remote IT support to clients; a direct enabling technology peer rather than a competitor.
• Hetzner Online GmbH: German-headquartered hosting and infrastructure provider; CHGR relies on Hetzner-style cloud and dedicated server infrastructure (alongside Nextcloud self-hosting) to deliver its managed IT services, making Hetzner an enabling infrastructure peer.

Regional players

• conova communications GmbH: Austrian data center and managed services provider with strong regional coverage; offers cloud, hosting, and IT managed services comparable to CHGR's monitoring and support model, primarily serving Austrian SMB and mid-market customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CHGR