Gemeente Roosendaal

What Gemeente Roosendaal does

Gemeente Roosendaal is a public municipal government entity in the province of North Brabant, Netherlands, serving the city of Roosendaal and five surrounding villages in West Brabant. The municipality operates with approximately 550 employees delivering statutory local government services to residents, businesses, and visitors across ten thematic service categories: waste management, construction and housing, sustainability, life events, complaints, business support and permits, education/sports/culture, mobility, personal documents, and social support.

The organization runs an integrated service delivery architecture combining a central physical service center (HUIS van Roosendaal at Stadserf 1, 4701 NK Roosendaal) with a digital platform comprising roosendaal.nl and the Mijn Roosendaal self-service portal. Technology stack includes the chatbot GEM for automated citizen assistance and Zivver for secure communications. The municipality also operates a dedicated public order and safety function, executing mayoral regulatory actions (premises closures, weapon searches, fines) under statutory authority.

Funding is sourced from local taxes (OZB property tax, waste tax with Diftar usage-based pricing — €270 fixed plus per-container variable fees, dog tax, tourist tax), central government allocations, and provincial/national program subsidies. The municipality is currently executing significant urban development projects including Stationskwartier (railway area redevelopment with NS), Spoor C (337 homes with Alwel), Bovendonk (260+ homes on the former Gertrudis site), Westrand, and Nieuwe Markt improvements, supported by approximately €24M in disclosed program funding including €14.9M from the Volkshuisvestingsfonds.

Name

Gemeente Roosendaal

Legal name

Gemeente Roosendaal

Website

https://roosendaal.nl

Company type

Public

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Gemeente Roosendaal is a Dutch municipal government entity in North Brabant, Netherlands, employing approximately 550 staff to deliver statutory local government services — including waste management, housing permits, social support, and urban development — to residents, businesses, and visitors of Roosendaal and five surrounding villages through its HUIS van Roosendaal service center and Mijn Roosendaal digital platform.

Ownership category

akta.pro rank

Headquarters

HQ city

Roosendaal

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Afvalstoffenheffing (Waste Tax): Municipal waste collection tax with fixed and variable components based on usage (Diftar system). Fixed amount of €270.00 plus variable fees per container emptying or underground container use.
2. Municipal Taxes and Fees: Revenue from local taxes including Onroerendezaakbelasting (OZB), hondenbelasting (dog tax), toeristenbelasting (tourist tax), and various service fees and permits.
3. Government Funding and Subsidies: Central government funding, provincial subsidies, and national program funding (such as Nationaal Programma Roosendaal) for urban development and social programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Gemeente Roosendaal provides local government administration and public services to approximately 78,000+ residents and businesses in Roosendaal and five surrounding villages in North Brabant, Netherlands. Its core offerings include waste collection with Diftar pricing, building and housing permits, personal document issuance (passports, IDs), business licensing, social support (Wmo, Werkplein, youth services), urban development, and sustainability programs. Services are delivered through a central physical service center (HUIS van Roosendaal) and the Mijn Roosendaal digital self-service platform, supported by approximately 550 municipal employees.

Product overview

Gemeente Roosendaal operates as a municipal government providing digital and in-person citizen services. Its digital presence consists of the roosendaal.nl website portal and the Mijn Roosendaal ( mijnroosendaal.nl ) self-service platform. The municipality offers services across categories including waste management (Afval), construction and housing permits (Bouwen en wonen), personal documents (Persoonlijke documenten), mobility and parking (Verkeer en Mobiliteit), sustainability (Duurzaamheid), taxes and levies (Belastingen), subsidies, education, sports and culture, and social support. The primary digital offering is the citizen portal for online transactions and information access, supplemented by the physical HUIS van Roosendaal service center. The organization has approximately 550 employees serving the city of Roosendaal and its surrounding villages in West Brabant, Netherlands.

Differentiator

Problem solved

Functional benefit

Products and services

• Waste Collection and Management Services (Afvalstoffenheffing / Diftar) Municipal waste collection service with usage-based pricing (Diftar system) for residents and businesses, including container provision and underground container use. Includes provision of extra containers (€59.83 one-time plus €40 annual waste tax).
• Personal Document Services Issuance of official personal documents including passports, identity cards, and other civil documents for residents.
• Building and Housing Permits (Bouwen, wonen en verhuizen) Building permits, housing services, and relocation registration for residents and businesses undertaking construction, renovation, or moving within the municipality.
• Business Permits, Licensing, and Taxes Business permits, licensing services, and local business taxation including OZB (property tax), hondenbelasting (dog tax), toeristenbelasting (tourist tax), and commercial permits for entrepreneurs.
• Social Support and Employment Services (Wmo, Werkplein, Youth)

Quantifiable outcome

• 29 schools achieved Schone School quality mark
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered major, core, important and minor.

• NS (Nederlandse Spoorwegen)majorStrategic or Co-development Partner · 1 January 2026Collaboration on Stationskwartier development project, transforming the railway area. Also partner in NS pilot 'Nieuwe woning, nieuwe mobiliteit' exploring innovative mobility solutions for new residents.
• Provincie Noord-BrabantmajorStrategic or Co-development Partner · 1 January 2026Collaborative partnership for urban development including Stationskwartier and Stadshart-Noord. Provincial support for various municipal projects and initiatives.
• Alwel (Housing Corporation)majorStrategic or Co-development PartnerPartnership for construction of 337 homes within Spoor C area. Also collaborating on Westrand development and various housing projects.
• Veiligheidsregio Midden- en West-BrabantcoreStrategic or Co-development PartnerRegional safety collaboration including pilot for Emergency Support Points (Noodsteunpunten) and fire services.
• Nationaal Programma RoosendaalmajorStrategic or Co-development PartnerNational program supporting urban development and livability initiatives with significant government funding and coordination.
• Enexis (Energy Grid Operator)coreTechnology or IntegrationInfrastructure collaboration for electricity grid improvements including new transport substations and energy transition projects.
• Stichting Energietransitie RoosendaalimportantStrategic or Co-development PartnerFoundation focused on energy transition and sustainability initiatives in Roosendaal.
• TenneTcoreTechnology or IntegrationGrid operator partnership for establishing right-of-way for energy infrastructure.
• Four-D DevelopmentimportantStrategic or Co-development PartnerPartnership for Van Eijcktoren development project.
• Brouwer TechnologyminorStrategic or Co-development PartnerAgreement to preserve Locloods building for technology company use.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/gemeente.roosendaal
• LinkedInlinkedin.com/company/gemeente-roosendaal
• Instagraminstagram.com/gemeente_roosendaal

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Roosendaal