Ethnic Communities' Council of Victoria

What Ethnic Communities' Council of Victoria does

Ethnic Communities' Council of Victoria (ECCV) is an independent, member-based non-profit peak body founded in 1974 and headquartered in Coburg, Victoria. It represents migrant and refugee communities in the state through policy advocacy, community education, research, and multilingual resource production. ECCV organizes its work across five impact areas: ageing well, anti-racism, responding to climate change, disability, and mental health. It maintains a network of more than 230 organizational members ranging from small community groups to national charities, and reaches communities directly through bicultural community educators and information sessions.

ECCV's product portfolio is a mix of digital platforms and community programs rather than a unified commercial product. Key assets include the Ageing Well Hub portal, the Golden Years biannual eMagazine, the Prepare and Be Safe multilingual emergency hub, the Speak My Language national disability program delivered in 29 languages via podcasts, radio and video, the Elder Abuse Prevention Project delivered with Seniors Rights Victoria, the Multicultural Emergency Management Initiative (MEMI) and Partnership (MEMP), and the Multicultural Mental Health Network convened by ECCV. Technology is operational rather than proprietary: content management systems, online resource portals, and a Triple Zero simulator, with no disclosed AI/ML components.

ECCV is funded almost entirely through government grants and membership dues and does not publicly disclose revenue. Its primary funders are the Victorian Government across multiple departments (Health; Families, Fairness and Housing; Emergency Recovery Victoria) and the Australian Government Department of Social Services. Membership fees from 230+ member organizations provide a secondary revenue stream. Services to multicultural communities are delivered free of charge. Distribution is hybrid: direct community engagement through bicultural educators, digital self-serve platforms, member-organization amplification, and direct government stakeholder engagement for policy submissions.

Name

Ethnic Communities' Council of Victoria

Legal name

Ethnic Communities' Council of Victoria

Website

https://eccv.org.au

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

11–50 employees

Short description

ECCV is Victoria's peak body for migrant and refugee communities, founded in 1974, delivering policy advocacy, multilingual community education, and digital resources across ageing, anti-racism, mental health, disability, and emergency management, funded primarily by government grants and 230+ member organizations.

Ownership category

akta.pro rank

Product category

Community Advocacy Services

NAICS

Human Rights Organizations (813311), Social Advocacy Organizations (8133), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300), Services-Membership Organizations (8600)

akta.pro primary industry

Refugee & Immigrant Support Services (BPAGAEAI)

akta.pro secondary industries

Immigrant & Refugee Rights Advocacy (BPAGAFAG), Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI), Human Rights & Anti-Discrimination Organizations (BPAGAFAB)

Keywords

• Multicultural advocacy services
• Community policy advocacy
• Multilingual elder support
• Community education programs
• Migrant refugee support

Headquarters

HQ city

Coburg

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government Grants and Funding: ECCV receives funding from Victorian Government departments (Department of Health, Department of Families Fairness and Housing, Emergency Recovery Victoria) and Australian Government (Department of Social Services) to support multicultural community programs and policy advocacy.
2. Organizational Membership: ECCV maintains over 230 organizational members (community groups to national charities) who pay membership fees to be part of the state's peak body for migrant and refugee communities.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Ethnic Communities' Council of Victoria (ECCV) is the peak advocacy body for migrant and refugee communities in Victoria, delivering policy advocacy, community education programs, training, multilingual digital resources, and research across ageing, anti-racism, mental health, disability, and emergency management. Core offerings include the Ageing Well Hub portal, the Prepare and Be Safe multilingual emergency preparedness hub, the Elder Abuse Prevention Project, the Speak My Language (Disability) multimedia program, and the biannual Golden Years eMagazine, all funded through government grants and membership fees.

Product overview

ECCV is Victoria's peak body for multicultural communities, offering a portfolio of advocacy programs, digital platforms, training initiatives, and publications rather than a single unified product. The core offering includes the Ageing Well Hub (digital portal), the Golden Years eMagazine (publication), and various community programs including the Elder Abuse Prevention Project, Mental Health initiatives with the Together We Can video series, Emergency Management programs (MEMI/MEMP), and the Speak My Language disability program. These products work together through ECCV's policy and advocacy framework, with digital tools providing access to resources, training programs building community capacity, and publications disseminating research and policy positions to support multicultural communities across Victoria.

Differentiator

Problem solved

Functional benefit

Products and services

• Golden Years (Multicultural Ageing) eMagazine ECCV's biannual eMagazine for multicultural seniors and the multicultural aged care sector, providing updates on aged care reforms, multilingual elder abuse resources, research, and community stories.
• Ageing Well Hub A dedicated online portal for older Victorians from migrant and refugee backgrounds and their families, providing access to elder abuse prevention resources, policy publications, and practical tools for diverse seniors.
• Prepare and Be Safe Online hub and Triple Zero simulator providing accessible multilingual guidance for emergency situations, developed with multicultural communities.
• Multicultural Mental Health Network A network established by ECCV to inform Victoria's mental health reform process, promoting the needs and perspectives of migrant and refugee communities through evidence-informed policy and design.
• Together We Can Lived-experience video series produced as part of the Diverse Communities Mental Health and Wellbeing project, sharing stories of migrants and refugees experiencing mental health difficulties.
• Speak My Language (Disability) National initiative featuring culturally diverse Australians sharing real stories about living well with disability through podcasts, radio interviews and videos produced in 29 languages.
• Elder Abuse Prevention Project Culturally appropriate community education programs raising awareness of elder abuse among older Victorians from migrant and refugee backgrounds, delivered in collaboration with Seniors Rights Victoria.
• Elder Abuse Community Educator Training Free training program for bicultural workers and community leaders to address and prevent elder abuse in multicultural communities across Victoria.
• Multicultural Emergency Management Initiative (MEMI) Two-year project supporting migrant and refugee communities across Victoria to prepare, respond, and recover from emergencies through community leader training, resource co-design, and emergency services engagement.
• Multicultural Emergency Management Partnership (MEMP) Community-led entity established to strengthen partnerships between multicultural communities, government and the emergency management sector, developing ongoing collaboration frameworks.
• Mental Health in Multicultural Communities Training Free training for community and faith leaders and service providers on mental wellbeing in diverse communities, delivered both online and in-person with practical culturally responsive strategies.
• Dignity & Respect Multilingual Elder Abuse Resources Multilingual elder abuse prevention resources expanded to additional languages, providing information on identifying, addressing and preventing elder abuse.

Quantifiable outcome

• More than 530 participants took part in elder abuse prevention workshops
• +3 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

18 partnerships are on record, tiered core, major and supporting.

• Multicultural Emergency Management Partnership (MEMP)coreStrategic or Co-development Partner · 1 January 2021Established in 2021 with VCOSS and ECCV support to strengthen partnerships between multicultural communities, government and emergency management sector. MEMP is now an independent, community-led entity.
• VCOSS (Victorian Council of Social Service)coreStrategic or Co-development PartnerJoint research partnership producing flagship reports including 'Valuing Strengths, Building Resilience' on emergency management for multicultural communities. Also collaborated on emergency management advocacy and policy work.
• Neighbourhood Collective AustraliacoreStrategic or Co-development PartnerCo-authored joint report on multicultural communities' experience of 2022 Victorian floods. Also auspicer of the Multicultural Emergency Management Partnership (MEMP).
• Regional Victorians of ColourcoreStrategic or Co-development PartnerJoint report partner documenting multicultural communities' experience during 2022 Victorian floods. Collaborated on submission to Parliamentary Inquiry into the 2022 Flood Event.
• Burnet InstitutemajorStrategic or Co-development PartnerPartner in the Multicultural Emergency Management Initiative (MEMI), providing technical expertise on emergency management and community health.
• LanguageLoopsupportingTechnology or IntegrationLanguage services partner for MEMI project, providing interpreter and translation services to support multilingual emergency communications.
• Today DesignsupportingTechnology or IntegrationDesign partner for MEMI project, supporting co-design of communications resources and community engagement materials.
• Andrew CrispsupportingOthersFormer Emergency Management Commissioner appointed as honorary advisor for the Multicultural Emergency Management Initiative. Has experience with Ash Wednesday Bushfires, 2009 Victorian Bushfires, Christchurch earthquake, Queensland floods, and Black Summer bushfires.
• Ethnic Communities Council of NSWcoreChannel Partner/ Reseller/ DistributorLeading the national Speak My Language (Disability) program as the national coordinator, with ECCV and other ethnic communities councils across Australia as program partners.
• Regional Ethnic Communities Councils and Peak BodiescoreChannel Partner/ Reseller/ DistributorPartnership with regional ethnic councils (Albury-Wodonga, Ballarat, Shepparton, Geelong/Cultura, Gippsland, Loddon Campaspe, Sunraysia Mallee) to deliver emergency preparedness programs in regional Victoria.
• Seniors Rights VictoriacoreStrategic or Co-development PartnerCollaborative partner in Elder Abuse Prevention Project, delivering culturally appropriate community education programs on elder abuse awareness for multicultural seniors.
• Foundation HousemajorChannel Partner/ Reseller/ DistributorMulticultural community organization in Dandenong where ECCV delivers elder abuse prevention information sessions to seniors groups.
• Multicultural Mental Health NetworkcoreStrategic or Co-development PartnerECCV-established network chaired by Dr Judy Tang to inform Victoria's mental health reform process. Includes agencies, researchers, clinical experts, advocates and people with lived experience.
• National Ageing Research Institute (NARI)majorStrategic or Co-development PartnerResearch partner on dementia prevention and ageing research. NARI culturally adapted dementia prevention animations in 10 languages and is developing MindCare education project with multicultural communities.
• Monash UniversitymajorStrategic or Co-development PartnerAcademic partner in dementia research exploring benefits of green spaces in reducing dementia risks for multicultural communities.
• Edith Cowan UniversitymajorStrategic or Co-development PartnerResearch partner in Befriending with GENIE project, working to reduce loneliness for older people from migrant backgrounds living with dementia.
• University of SydneymajorStrategic or Co-development PartnerResearch partner in Befriending with GENIE project addressing dementia and social isolation in multicultural communities.
• Community Radio Stations (3ZZZ, 3CR, Cherry Radio, Casey Radio, 3MDR)supportingChannel Partner/ Reseller/ DistributorCommunity radio partners broadcasting Speak My Language (Disability) podcast episodes to multicultural audiences across Victoria.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Ethnic Communities' Council of NSW: NSW peak body for ethnic and multicultural communities, directly comparable as the state-level counterpart to ECCV. Coordinates the national Speak My Language disability program with ECCV and other state councils.
• Centre for Multicultural Youth: Victorian-based organization supporting young people from migrant and refugee backgrounds. Comparable as a Victoria-focused multicultural advocacy and support organization engaging with government on policy and delivering community programs.
• Victorian Council of Social Service (VCOSS): Victorian peak body for community and social services, a close strategic partner of ECCV on joint reports such as 'Valuing Strengths, Building Resilience'. Comparable as a Victorian peak body engaging in policy advocacy with government on behalf of vulnerable populations.
• Foundation House (Victorian Foundation for Survivors of Torture): Victorian specialist refugee and migrant trauma support organization that partners with ECCV on community outreach. Comparable as a Victoria-based nonprofit providing direct services to refugee and migrant communities and receiving government funding.

Broad incumbents

• Australian Red Cross (Migration Support Programs): Large humanitarian organization delivering migration support, asylum seeker assistance, and emergency relief. Comparable in providing direct refugee and migrant services, multilingual resources, and disaster preparedness support across Australia.
• Settlement Services International: NSW-based settlement, refugee, and multicultural services organization with national reach. Comparable in delivering settlement support, advocacy, and community programs for migrants and refugees with government and philanthropic funding.
• Federation of Ethnic Communities' Councils of Australia (FECCA): National peak body representing state and territory ethnic community councils including ECCV. Comparable as the federal-layer umbrella organization that channels multicultural policy advocacy and aggregates state-level peak body influence.
• Refugee Council of Australia: National refugee advocacy organization comparable in mission on refugee rights, policy advocacy, and humanitarian program reform. Operates more narrowly on refugee issues but shares the multicultural advocacy lens and federal funding base.
• AMES Australia (now AMES): Large Victorian multicultural settlement, language, and employment services provider. Comparable in serving newly arrived migrants and refugees in Victoria with government-funded programs, though operating with a much larger service delivery footprint.

Regional players

• Multicultural Communities Council of the Northern Territory: Northern Territory peak body for multicultural and ethnic communities. Comparable as a smaller, geographically focused state/territory counterpart with similar advocacy and community education functions for multicultural populations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xlinkedin.com/company/eccv
• YouTubeyoutube.com/user/Ethnicvic
• Facebookfacebook.com/ethnicvic
• LinkedInlinkedin.com/company/eccv
• Instagraminstagram.com/ethnicvictoria

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Ethnic Communities' Council of Victoria