runlevel
Runlevel is a private Portuguese IT services firm founded in 2010, delivering UNIX/Linux systems, database, middleware, security, and 24x7 managed services on a near-shore basis to enterprise clients, primarily financial-sector organizations in Portuguese-speaking African countries and Portugal.
- Company typePrivate
- Founded2010
- HeadquartersSetúbal, Portugal
- Headcount1–10
- GTM typeB2B
- OfferingServices
What runlevel does
Runlevel is a private Portuguese IT services firm headquartered in Setúbal and founded in 2010, delivering systems administration, database administration, middleware administration, security, business intelligence, and 24x7 managed services to enterprise clients. The company positions itself as a near-shore delivery partner for organizations running critical infrastructures and high-volume transactional environments — supporting platforms that handle millions of daily transactions — with documented client engagements concentrated in the financial sectors of Portuguese-speaking African countries (Angola, Mozambique, São Tomé and Príncipe) and additional markets including Nigeria, Algeria, and East Timor. Technical scope spans UNIX/Linux systems (Linux, Solaris, AIX, HP-UX, BSD), multiple database engines (Oracle, MySQL, PostgreSQL, MongoDB), application middleware (WebSphere, WebLogic, Tomcat, JBoss/Wildfly, Glassfish), storage (Pure Storage, SAN/NAS), and container platforms (Docker, Kubernetes).
Runlevel's business model combines professional services, managed services (including ongoing 24x7x365 support), and technology licensing/implementation enabled by vendor partnerships. It holds Oracle Specialized Partner status and is a Pure Storage Managed Service Provider, both authorized to sell and implement products across Europe and Africa; supporting partnerships with Dbvisit, Veeam, Red Hat, BeyondTrust, and iXsystems extend the stack into disaster recovery, backup, open-source enterprise, privileged access management, and NAS. GTM is sales-led and direct, using website contact forms and specialist consultations to engage enterprise clients, with named logos including SIBS, BODIVA (Bolsa de Derivados de Angola), Simo Rede, Nexzen, and Caritas Diocesana de Setúbal. Pricing is quote-based and not publicly disclosed. Customer relationships and feedback cited on the website indicate multi-year retention in some cases exceeding a decade, and the company has received successive Portuguese SME excellence designations (PME Excelência 2020, PME Líder 2021, Aplauso 2022). No funding rounds, acquisitions, leadership changes, or public investors are disclosed in the available material.
runlevel firmographics
Firmographics- Name
- runlevel
- Legal name
- Runlevel
- Website
- https://runlevel.pt
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Runlevel is a private Portuguese IT services firm founded in 2010, delivering UNIX/Linux systems, database, middleware, security, and 24x7 managed services on a near-shore basis to enterprise clients, primarily financial-sector organizations in Portuguese-speaking African countries and Portugal.
- Ownership category
- akta.pro rank
runlevel industry classification
Industry- Product category
- IT Infrastructure Services
- NAICS
- Computer Facilities Management Services (541513), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
- akta.pro secondary industries
- Helpdesk & End-User Support Services (BPAEABAB), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)
Keywords
Where runlevel is headquartered
LocationHeadquarters
- HQ city
- Setúbal
- HQ country
- Portugal
- HQ region
- Europe
Offices1 record
Markets served
runlevel business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Professional Services: Runlevel generates revenue through professional services engagements covering system administration, database administration and optimization, middleware tuning, security services, and software development. Services are delivered by experienced consultants operating in 24x7x365 environments.
- Managed Services: Ongoing managed services including 24x7x365 support to ensure continuity of customer operations. The company operates as a Pure Managed Service Provider for Pure Storage products in Europe and Africa.
- Technology Licensing & Implementation: As an Oracle specialized partner and Pure Managed Service Provider licensed to sell and implement products in Europe and Africa, the company generates revenue from technology licensing and implementation services.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
runlevel product offering
Product offeringCore offering
Runlevel provides IT consulting and managed services focused on UNIX/Linux systems administration, database administration (Oracle, MySQL, PostgreSQL, MongoDB), middleware optimization, security (including PCI DSS), and business intelligence solutions. The company operates as a near-shore extension of enterprise IT departments, supporting critical infrastructure and high-volume transaction environments. It holds authorized partnerships as an Oracle specialized partner and Pure Storage Managed Service Provider licensed to sell and implement products across Europe and Africa.
Product overview
Runlevel is a Portuguese IT services company offering a portfolio of professional services organized around six core offerings: System Administration Services (UNIX/Linux systems, storage, virtualization, containerization), Database Administration Services (Oracle, MySQL, PostgreSQL, MongoDB optimization and high-availability), Middleware Administration Services (JVM tuning, application backend optimization), Software Development Services (custom Business Intelligence solutions, log analysis/monitoring), Security Services (vulnerability detection, PCI DSS support, penetration testing), and 24x7 Support. The company positions these as integrated capabilities delivered by near-shore teams, specializing in critical infrastructures, performance engineering, and environments with millions of daily transactions.
Differentiator
Problem solved
Functional benefit
Products and services
- System Administration Services UNIX/Linux systems engineering and administration covering storage, high-availability, virtualization, clustering, container-based solutions (Docker, Kubernetes), and web server administration for enterprises with critical infrastructure.
- Database Administration Services Administration, optimization, and high-availability architecture for Oracle, MySQL, PostgreSQL, and MongoDB, including backup/recover
Quantifiable outcome
- High customer satisfaction rate with long-term retention (some clients for over a decade)
- +1 more outcomes
Companies that use runlevel
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles2 records
runlevel technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
runlevel partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and supporting.
- Oracle CorporationcoreRunlevel is a specialized Oracle partner, licensed to sell and implement Oracle's products (hardware and software) in Europe and Africa. This partnership enables Runlevel to provide Oracle database solutions, Oracle hardware, and related Oracle ecosystem services to their enterprise clients.
- Dbvisit Software LimitedsupportingDbvisit provides replication and disaster recovery solutions for Oracle SE and Microsoft SQL Server databases. This partnership enhances Runlevel's disaster recovery and business continuity offerings.
- Veeam SoftwaresupportingVeeam provides modern backup and recovery solutions with ransomware protection. This partnership complements Runlevel's security and data protection service offerings.
- Red Hat, Inc.supportingRed Hat is the world leader in open source-based enterprise solutions. This partnership enables Runlevel to provide Red Hat enterprise Linux and other Red Hat open source solutions to clients.
- Pure Storage, Inc.coreRunlevel is a Pure Managed Service Provider, licensed to sell and implement Pure Storage's products in Europe and Africa. Pure Storage is a leader in all-flash storage industry. This is a significant partnership enabling Runlevel to provide enterprise storage solutions.
- BeyondTrust CorporationsupportingBeyondTrust is a leader in Privileged Access Management (PAM) solutions such as PowerBroker Identity Services (PBIS). This partnership enhances Runlevel's security offerings.
- iXsystems, Inc.supportingiXsystems provides enterprise Network Attached Storage (NAS) solutions based on open source technologies. This partnership complements Runlevel's storage infrastructure service offerings.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
runlevel competitors and assessment
Company assessmentBroad incumbents
- Inetum (formerly GFI): Large European IT services group with significant operations in Portugal, Spain, France, and Africa. Comparable as a broader incumbent offering managed services, infrastructure, and consulting across financial and public sectors, including African markets.
- Computacenter: Large UK-headquartered IT infrastructure provider offering managed services, deployment, and consulting across Europe. Comparable as a broader incumbent in the infrastructure services space where Runlevel operates.
- Capgemini Engineering (Portugal): Global systems integrator with established Portuguese delivery centers serving financial and enterprise clients. Comparable as a much larger incumbent offering overlapping infrastructure, managed services, and transformation capabilities.
Direct peers
- Devoteam: European IT consulting firm with strong infrastructure, cloud, and managed services practices serving enterprise and financial clients. Comparable to Runlevel in providing infrastructure-centric consulting services with vendor partnership ecosystems.
- Logicalis: Global IT solutions and managed services provider with strong presence in Europe, Africa, and Latin America. Directly comparable to Runlevel given shared focus on infrastructure managed services, vendor partnerships, and African market delivery.
- Celfocus: Portuguese IT consulting and systems integration firm with strong financial-sector focus across Europe, Africa, and the Middle East. Directly comparable to Runlevel given shared Portuguese origin, banking/financial vertical, and emerging-market delivery model.
- Novabase: Largest Portuguese IT services company, offering infrastructure, managed services, and consulting across financial services and telecom. Comparable to Runlevel as a Lisbon-based IT services peer with financial vertical exposure and infrastructure management practice.
Regional players
- RedShift Consulting: Portugal-based IT consulting firm specializing in enterprise applications and infrastructure, with similar size profile to Runlevel. Comparable as a small Portuguese IT consultancy serving enterprise clients with infrastructure and managed services.
- Stefanini (Africa operations): Global IT services provider with significant African operations serving financial and enterprise clients. Comparable to Runlevel as an IT services competitor targeting African financial sector infrastructure and managed services engagements.
- Basis Tecnologia de Informação (Angola): Angolan IT services company providing infrastructure, consulting, and managed services to financial and enterprise clients in Portuguese-speaking Africa. Directly comparable to Runlevel as a regional competitor in the same Lusophone African markets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
runlevel social profiles
Digital presencerunlevel financial estimates
Financial estimateRevenue estimate
Valuation estimate
runlevel leadership team
Management profileNumber of profiles
runlevel funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
runlevel M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about runlevel
What does runlevel do?
Runlevel provides IT consulting and managed services focused on UNIX/Linux systems administration, database administration (Oracle, MySQL, PostgreSQL, MongoDB), middleware optimization, security (including PCI DSS), and business intelligence solutions. The company operates as a near-shore extension of enterprise IT departments, supporting critical infrastructure and high-volume transaction environments. It holds authorized partnerships as an Oracle specialized partner and Pure Storage Managed Service Provider licensed to sell and implement products across Europe and Africa.
Is runlevel a public or private company?
runlevel is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was runlevel founded?
runlevel was founded in 2010. It employs 1 to 10 people.
Where is runlevel based?
runlevel is headquartered in Setúbal, Portugal, in the Europe region.
How does runlevel make money?
Three revenue lines are on record. Professional Services are the primary driver. The others are managed Services and technology Licensing & Implementation.
Who are runlevel's main competitors?
Broad incumbents on record are Inetum (formerly GFI), Computacenter and Capgemini Engineering (Portugal). Direct peers are Devoteam, Logicalis, Celfocus and Novabase. Regional players are RedShift Consulting, Stefanini (Africa operations) and Basis Tecnologia de Informação (Angola).
Does runlevel have an API?
No public API is recorded for runlevel.
What industry is runlevel in?
runlevel's product category is IT Infrastructure Services. Its primary akta.pro industry code is HDABANAA, Data Center Operations & Managed Services (Remote Hands, NOC/SOC), with a secondary code of BPAEABAB, Helpdesk & End-User Support Services. Its NAICS code is 541513 and its SIC code is 7370.